I'm not a big reviewer, but in this case I can't pass on sharing my experience with others. I…read morerecently had the fuel pump go out on my GMC. Due to my circumstances it was somewhat of a crisis for me. I had my vehicle towed to JR's shop. Simply put, it was the best decision I could have made. JR was quick, but thorough in his diagnosis of my problem, very understanding of my situation as well. When he received the parts we ordered for replacement, he was very honest and up front about how the quality of the replacement parts did not meet his standard, and he was not ok with putting them in my vehicle. JR explained a couple of alternatives for me, and helped me find a solution. If you're looking for someone with the highest professional skill with excellent character and integrity to take care of your vehicle, look no further than JR. I know I won't. Can't thank you enough, man. -Josh H.

J&J will now be on my speed dial for repairs! Honest, Professional, Friendly!…read more From the time I dropped my car off til the time I picked it up (brake pads replaced) I was informed with calls and videos! Who does that anymore? These guys do! If you live anywhere near the Calera/Alabaster area I Highly recommend J&J Automotive Repair for resolution at a great price!

Paid $350 car was worse off than when he started. He replaced thermostat and then removed…read morethermostat so now my car has no thermostat at all. Before it would at least drive a mile or two now it won't even go a quarter of a mile. He blames it on a blown head gasket that he never diagnosed, but he took my money and left me sitting on the side of the road.

Failed to replace Starter and alternator claimed it would be 2 day job! He spent 3.2 hours to fix…read morenothing. $400 wasted. Paid another Mechanic that completed the task in 2.5 hours.

After taking my car back to General Automotive Ensley (Dwayne Gray ) and then keeping it over two…read moreweeks and also shipping it to their other shop Shelby Auto Service Alabaster (Dwayne Gray) . When I called the get an update the response was no problem with my car. I'm highly disappointed, frustrated, upset, and angry because now they have had my mom's car over a month. She is a dialysis patient and she goes to dialysis three times a week. I made a complaint on Google because of the customer service I received . Dwayne Gray response was that the complaint is hurting his family. He was not concerned about my mother's car or life. Dwayne Gray on several occasions tried to bully me too take the complaint down off Google and made it seem as if I didn't he was not fix my mom's car . He made me feel threatened . I knew what was not right so I didn't take it down because I felt he was being intimidating ! He tried to torment me through holding the possession of my mom's vehicle. Dwayne Gray stated they have driven the car over 100 miles and put three tanks of gas in it and the car only cut off once, but they did not catch the problem. I also filed a complaint with the Better Business Bureau and the woman I spoke with , Miss Bobby told me that they have two weeks to respond to my complaint because they are accredited with the Better Business Bureau . It was submitted on October 23 , 2025 and they did not respond until November 4, 2025 . When they responded Dwayne Gray said the car was not acting up . In my complaint I requested that I receive my money back for the advance diagnostic test and they refuse too. So now I'm stuck with a vehicle that is still malfunctioning and $1400 cash that I gave them to correct the problem. When I pick the car up it had no gas and had a coke bottle and a sprite can on empty on the floors. I demise a business that does not stand by their work and honor their word. In closing be aware of businesses that are accredited with the Better Business Bureau because they get complacent and feel like they're untouchable and can do customers how they want and not have to face any consequences and repercussions. I feel so hurt, disappointed, frustrated, aggravated, and victimized because now I have to go through a whole process of still trying to get my mother's car fixed and spend more money and they get to walk away free and possibly do it again to someone else and not have to be held accountable.

I took my car here to be fixed for a simple issue. Once I got my car back it ran worse than when I…read moreoriginally took it. That's disappointing considering I spent $200 shy of $1,000. I wouldn't recommend this place at all.

DONT GO HERE IF YOU WANT SPEEDY DELIVERY!!!!! i've been calling and they always say Jason is…read moreunavailable and theyll get him to call me back, which he barely calls back. my car has been sitting in the same spot for well over 5 weeks atp! i'm fed up !

Awful, just awful. The mechanic that gives other mechanics a bad name. More of a fast talking…read moresalesman. If you prefer drama and delay instead off a car repair, this is your place. You have been warned.

I came in to have the refrigerant replaced and my AC checked. I was told it would take 45 minutes,…read moreso I agreed to wait. An hour and a half later I had to start repeatedly asking for my car. I was told I'd need a new compressor and would be contacted with the price for this repair (NEVER heard back). I was also told that they did not put refrigerant in "cause it'll just leak out", but I WAS CHARGED FOR THE REFRIGERANT that was not put in my car. When I questioned this, I was told I wouldn't be charged next time. Enjoy the money you cheated me out of, because there will be no next time. Shame on you for cheating women. Holly Hudson Haynes

From the owner: For years, Main Street Auto has proudly owned and operated the most trusted local auto repair shops…read moreacross the United States. Our dedication to exceptional service and customer satisfaction has made us a top choice for vehicle maintenance and repair. At Main Street Auto, we offer a comprehensive range of services to keep your car running smoothly, including oil changes, tune-ups, brakes, alignments, tires, AC/heat, engine work, transmission work, and all forms of mechanical work. Our skilled technicians are equipped to handle everything from minor repairs to major overhauls, ensuring your vehicle's optimal performance. Whether you need routine maintenance or complex repairs, you can trust Main Street Auto to provide high-quality auto repair services that you can rely on. Visit us today and experience the difference that our dedication to excellence makes.

Traveling from Illinois to Florida in 95-100 degree heat and our pickup truck had an issue with the…read morefrom brakes. Pulled into a gas station at the Alabaster exit and a State Trooper told us about a good repair shop a short distance away. Tried to make it to the shop and ended up having to call a tow. The tow truck was from A to Z he hooked us up safely and put us in the cool air conditioned tow truck and hauled us to their shop. This all happened on Friday afternoon at 3:00 pm! They got us in quickly, accessed the situation and ordered parts. The staff at this shop are amazing. Welcomed us in gave us cold water and snacks if we were hungry. The best part is the owner was on vacation and the secretary called him repeatedly to get instructions as how to handle our repair. He was very considerate of the fact we wanted to get home, he paid for a mechanic to stay late and fix our truck once they could get the parts. He stayed in touch with us and kept us apprised of the progress,. Bottom line we got our truck repaired and back on the road that evening and made it back to Florida. Can't thank the staff and the owner of this shop enough . Best service and turned a bad situation into a good one. Highly recommend this Shop. Thanks guys

Great service! From Michigan on our way to Gulf Shores and breaks stopped working. He cleared his…read moreschedule and fixed promptly. We were on the road again in less than 2 hours. Very fair price! One hell of a nice guy :)

Honesty. This garage has it. Mr. Fuentes is a genuine guy with reasonable pricing. I have moved…read morefrom Calera but if you are near him I HIGHLY recommend him. Being able to trust a mechanic is like seeing a unicorn. There is a horned horse at Fuentes Garage. Good work is icing on this cake. Absolute highest recommendation!

Jr quoted a price over the phone.. next day to pick it up and it was almost 300$ over what he said…read more Did not honor the price, finally knocked a 100$ off but going elsewhere in the future

I moved from another state and was really nervous trying to find a good mechanic that I could…read moretrust. I took my car in to have an oil change and tires rotated. The gentleman that took all my info was great. He asked about my move, asked me about my family, talked about his family, where he came from before moving to Alabaster. That is the type of relationship I want to have again to have someone take care of my car. I will be taking my cars to them every time. Thank you for making me feel welcome.

This is a local tire shop here in Helena. The owner Rayme is quite knowledgeable and has been doing…read morethis for several decades. I noticed I had a tire that had a slow leak. I called and made an appointment for the next morning, but drop my car off the night before because there is a key box. Apparently, my two front tires were pretty bad and there was no repairing them. I ended up ordering four new tires with free rotation and if I get a flat, I can bring it there for him to fix for the life of the tires. I feel like I got a good deal. It was pretty comparable to other places. I highly suggest making an appointment because he is a one-man show.

I had a horrible experience with this business. He ordered the wrong tires for my car and…read moreinstalled them. When I went to pick it up it was several hundred dollars more than he had quoted. I tried to work with him and asked if he could still order the correct tires. He told me the ones on the car could not be returned and they were an odd size he could not resale. I offered multiple times to pay the original quoted amount and he refused. He got very angry and said multiple times he would just write it off. I was very uncomfortable the way he was acting. I did offer as I left to still pay the quoted amount and he said it would do no good. The next morning he started texting my Husband that he could suddenly get the correct tires to swap. My Husband was not happy the way he had acted with me and I refused to take my car back to him or do business with him. We offered to have the tires replaced somewhere else and return his tires, but he continued to be difficult and not want to agree with that. He even filed a police report, in which we had done nothing wrong. Eventually he ended up taking a reduced price for the tires, but we still ended up paying $170 more than originally quoted for the tires we ordered. I just did not feel comfortable taking my car back and wanted him to quit texting and leave us alone. His prices may be cheaper, but I would not recommend doing business with him after the way he acted with me and if his ring camera works like he told me then it's all recorded.