Express Oil Change in Alabaster, 136 1st St. N. Alabaster is excellent! I went in for a full…read moreservice oil change today. They are professional, efficient & always go above & beyond without trying to sell me something I don't need which lets me know it's with great comfort to recommend this location to my family, friends & especially my elderly family members. Don Frank & his group of employees rock! Today my crew, Joshua & Jorge greeted me with a smile even with the temp registering 105° and those bays they work in are like a hot box. Cudos to them! Follow them on Instagram to great get great coupons! I got $20 off today! Chrisie D.

Joshua was great. Great service. I don't wanna put in 85 characters so I will just type all this…read moreinformation and and hope that it works out and these guys are great thank you.

Definitely my new go to place for car service!! Excellent service!! Great pricing, I just happened…read moreto hit "Ladies Day" discount, awesome!!! Don was absolutely fabulous!! Personable, knowledgeable and great sense of humor!! Thank you so much!!!

Stopped in for a flat tire. They checked pressure and assessed for a leak. When they didn't find…read moreanything they sent us out free. Took two minutes and was greatly appreciated.

This location did an oil change on our Jeep and after driving less than. Mile our Jeep was pouring…read moreout oil. Drove back and requested then fix, clean and refund but they threatened to call the cops. I did get a video of their tech verifying no current leak. Be weary of service at this location!

Amazing service! Shout out to John! Thanks for helping me get some tire for my boat trailer!read more

DO NOT TAKE YOUR CAR HERE!!! I had an extremely frustrating experience with this NTB location. I…read moreoriginally came in just to have four new tires installed. I did not plan on replacing my shocks and struts, but the manager strongly pushed me into doing it while my car was there. I trusted their recommendation, which turned out to be a mistake. My vehicle ended up being kept at the shop for three days because they stripped a bolt during the repair and had to order a replacement part. After multiple attempts to pick my car up, I show up to the store and wait in the lobby for 10 minutes before I walk out to the back and ask if someone can help me. Meanwhile, there's 4 guys sitting around doing nothing. The manger finally comes out and informs me my power steering was messed up, something that had never been an issue before bringing it in. The manager stated he did not have the tools to fix the power steering. Because my car was not safe to drive, I had to have it towed to another mechanic to figure out what was going on. I am now being told that my power steering system needs to be replaced, only 3 shocks were installed and the CV axle has been punctured! Which is a major and extremely expensive repair that started immediately after the work performed at NTB. All of these screw ups just for some tires! To make matters worse, when I tried to escalate the issue, the manager refused to provide me with the contact information for corporate. Being left without a vehicle for days, paying for a tow, and now facing a major repair after work performed at this shop is completely unacceptable. I hope someone from NTB corporate sees this review and reaches out, because this situation needs to be addressed and they need to pay for the damages they have caused.

They do great work. I was in and out with no problem. I would recommend you to my friends and…read morefamily. Sharon Mayer

The guys at Mavis are so nice! I've had to come in a couple times for tire issues, and things were…read morehandled quickly and efficiently. There's space to sit and wait on your car, but my problem was handled so quickly I didn't sit there long. The price was also super reasonable! Everyone I've dealt with has been kind and friendly. I definitely recommend this business for all your tire needs.

Tire Replacement I would not recommend Mavis Tire in Calera,…read moreAL. I used them when the first opened and had a great experience. However, my recent experience was very disappointing. I called Mavis to get a tire replacement to match the ones I had previously purchased there, but they had no record of my previous service. So, I schedule a service online, but when I arrived, they had no record of the appointment. The employee I dealt with didn't seem to know how to use the system and quoted me $75.00 higher than the online appointment quote- even though I had the reservation # and exact service details in the email conformation. It was a complete waste of time. I ended up going to a competitor and reviewed the same exact service quoted in my email for $200 less -$275 less than the in store employee quoted.

I went in for an oil & filter change. I expected to pay around $50.00…read more The bill came to $230.90 including tax. They replaced the engine air filter for $72.30 (labor $34.50, filter $37.80). They replaced the cabin filter for $84.52 (labor $34.50, filter $50.02). I owned an auto repair business for 21 years and know when I'm being over charged. Their prices are way too high. They claim they have all certified mechanics. The one who did my oil and filter change was just a kid and I find it hard to believe he was certified in any auto service. If you don't mind paying twice what a service should cost, by all means go to them. I value my money too much. They won't see me again.

Wow this place is terrible!!! Me and my sister was out shopping when my SUV ran hot, so I pulled…read moreover an we could see where the antifreeze was pouring out of the heating hose an on the ground. So my sister called AAA to get a tow. While on the phone with them they recommended this shop so since they recommended it as one of their shops we got it towed there. Big Mistake!!! Well when we got there they was closing so the guy came out and ask what was wrong with it and we told him that the heating hose needed to be replaced remind you we open the hood and showed him and he could see the antifreeze was leaking out on the ground so he told us to fill out form telling what wrong with it and drop it in the night box so we did, he said they would call in the morning this was Thursday so Friday we waited an waited no call... so I called and he said he haven't got a chance to look at it and would call before the end of the day but he didn't. So I called an ask if they was open on Saturday and he said no...smh. So Monday he called and said it was going to be 583.00 and I said wow just to replace the hose and antifreeze really!!! I asked him to give me a breakdown on the cost and the man said first there is a $100 for a diagnostics test I said I did not ask nor did you tell me that you had to do one, I told you what I needed done so there no need for that test then went on to say both hoses need to be replaced and coolant fitting for both and antifreeze (x3.00) long story short two hoses and coolant fitting and dex-cool antifreeze (he called it )the parts was $267.00 that was for one the other hose was $177.61 I said wow say what? So I told him I was not able to get that done and I was going to call him back he said ok. I called back and told him I was going to get it towed home, and he informed me that I would have to pay for the diagnostics test and it would be $115 I said you said it was $100 yesterday and you didn't tell me that you was or had to do a test before you ran one and this man said that the $15 was for the supplies we used for the test...long story short I payed it to get my truck!!! This shop is robbing people! I feel they was so so wrong how they did me I will never ever go back there and I will tell everyone I know or run into how they will rob you. They suck!!! And yes I'm mad how they did me, but one day they probably going to rob the wrong person. I don't see how they sleep at night knowing how they do people!!!

One of my tires indicated a low pressure, so I stopped by Precision Auto tune in Alabaster and…read moreEdward checked all my tires and was very friendly and efficient.

The customer service was bad and the work was even worse I brought my car in for an oil change…read moretechnician drove it up on the oil change Bay in the process getting my car stuck while they're trying to get it unstuck ripped off my catalytic converter dented my passenger side fender after arguing with them to pay for my catalytic converter but now they are refusing to fix my Fender telling me that I cannot prove it happened at their shop which I have all the video of that day and text message from me and the manager about fixing my Fender he informed me he wasn't fixing anything and I just might as well take him to court

Paid $350 car was worse off than when he started. He replaced thermostat and then removed…read morethermostat so now my car has no thermostat at all. Before it would at least drive a mile or two now it won't even go a quarter of a mile. He blames it on a blown head gasket that he never diagnosed, but he took my money and left me sitting on the side of the road.

Failed to replace Starter and alternator claimed it would be 2 day job! He spent 3.2 hours to fix…read morenothing. $400 wasted. Paid another Mechanic that completed the task in 2.5 hours.

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

I went to have the tires I purchased earlier in the year rotated and get an oil change. Being…read morethere already, I asked if they could replace the O2 sensor under the car that I had previously purchased. I was charged $145.00 to unscrew and replace a simple part. It is a basic task requiring no longer than five minutes. I paid the extreme amount anyway and left. A mile from the shop, the hubcap flew off and passed the car. After retrieving it from the ditch, it was plain to see that someone had busted it. Additionally, the rear hubcap is also broken. After being sufficiently fleeced by the labor cost, an additional cost of thirty-five dollars was necessary to replace the hubcaps they destroyed. I will never patronize them again, and I cannot recommend their services.

I'm 70+ years old. IVE had dozens of cars. Getting 4 tires put on...maybe. After 2 hours car still…read moresitting in bay with no one working on it. Absolutely the slowest tire shop I've ever been to. Expected a lot more from a multi billion dollar company.