Today John patiently worked with me to diagnose and confirm that my car battery needed replaced and…read morethen installed the new battery in my van. He was informative, professional and provided a comprehensive repair. I could not have had a better experience at this Autozone because of John. Thank you so much!!!

I thought I needed a new battery, and came in to purchase one and have it installed. An employee…read morecame out to test my car and make recommendations based on that. He thought there was life left in the battery and that it had likely died due to something with the engine or a light being left on. My car also had a check engine light and he ran diagnostics to see what was wrong and printed them out for me to take to my auto shop. He was knowledgeable, helpful and not pushy at all. As a woman, I stress about dealing with any car related problems due to the stereotypes in the industry, but this experience changed that!

Terrible experience. I had to place an order and cancel because they didn't actually have it in…read morestock. Then I placed another order, only to have to cancel that one too because again--they didn't have enough in stock. To make things worse, the cashier checked it out before even confirming inventory, so I had to go back and return it. The website clearly showed it was available, but in reality, it wasn't. Do not go here unless you want to waste your time and get completely screwed over.

I like Advance Auto Parts in general because they offer auto parts that we can install/repair…read moreourselves. They do free alternator/battery tests as well as windshield wiper installations for free. The customer service is always hit or miss. I originally walked in asking if they can do a a battery/alternator test. He said yes, that he will be out in a few minutes and asked me to repark in front of the store. It took longer than 10 minutes for him to finally come outside. He did the battery test and said it's fine, but that it may not last much longer. I told him I would rather just have the battery changed and that I have one in the car. He was hesitant to install it in case it was the wrong battery, but I had purchased it from Costco and already knew it was the correct one. There is plenty of parking available, but they do share the lot with Gold's Gym and Dollar Tree (as well as other businesses), so I'm sure it can get busy. I'm giving 3 stars mostly because of the wait time. If I'd known I'd be waiting that long, I would've just gone to the other one on the way to my original destination.

Do not choose this business!! Turn around, change your mind, go anywhere else. The management are…read moreirresponsible, immature, and rude. The 2 employees were nice and tried to help. Even at one point said they can't help anymore because there boss has to approve, they seemed confused as to why their boss wasn't trying to help resolve the problem! Basically, my wife purchased a Living Social deal for auto detailing for me and her dad, my father-in-law. We took our cars there on a Saturday morning and was not available for pickup until about 3 pm. My car was nice and clean, I was fairly happy. HOWEVER, my father-in-laws car was in worse shape than we brought it. It appeared that some type of chemical was spilled on the headlight covers and it marred and etched the plastic. The employee new something was wrong and was worse than we brought it. The manager was called in who completely denied anything was wrong, blamed us for trying to pull some kind of con, and refused to try to make it better. Instead, he told us that WE could pay about $100 each for a service they conveniently offered to "restore" the clarity of the headlights! After an hour of arguing we just left, no offer of correction or compensation. I contacted the BBB (Better Business Bureau) who tried to reach Titan, without prevail. In the meantime, unbeknownst to me, my father-in-law went back and talked to someone. They then called me and said they would rectify the problem. They did! They fixed his headlights and restored the clarity using their "service" at no charge. They did make it right in the LONG run, which is what they should have done the moment there was a problem, not 2-3 weeks later. BTW, the review from Pesho is biased. He is one of the employees I think.

sold me a car with a branded title. the thing was a piece of junk and a total nightmare when I…read morewent to get rid of the vehicle... sleazy scam artist... 0 stars

All I can say is a good costumer service is the most important for any business. I called at 6:09…read morepm first thing he says on the phone is can "you hold" didn't even waited if I would hold or not for quick inquiry for a part that is all I need but it seem a like the person that answers the phone is so much busy near closing time and I waited but you can tell if that person on the other line keeps putting you on hold for three times it looks like his just killing time till closing.I hope next time this business costumer service will treat customers call better. Not my lost this business lost one customer today.

No one knows of this place. But it's there. If you have trouble, ask for Dave or Carlos. If…read morethere is a woman named Janice, she can help if your not asking for anything to technical. Anything sophisticated or rare, ask the other two. If your looking for it and if they don't have it, they will find it.

I was completely impressed with Pierre professionalism and customer service…read morealso highly skilled. "Pricing is fair and transparent - definitely value for money. My work was done in a timely manner which was very appreciated. Highly recommended. Thank you Pierre.

Pierre is a real gentleman. Trust him with your Landy. Very professional and communicative.read more

Nothing sucks more than jacking up your car. Feels awful. However…read more... There's a great reason this place gets 5 stars. I'll break it down quickly. - Friendly. Everyone there is so welcoming. - Honest. 100% - Speedy. my car was done 3 days early. - Quality! The work is great and they take pride in what they do. They literally love what they do. - Overall customer service. All of this adds up to that. Last but not least... Mo!!! He's the man and will take care of you! He's great to talk to and you'll be happy just to meet him. (Everyone else there deserves a shout out too!) My job was done well, with pride, and I even get a free full detailing on my car as a gift from Mo! He does it for all his customers. Unreal. If you want to soften the blow of messing up your ride, go to Skyline

I was very pleasantly surprised by Skyline Auto Body. I had a 2003 Chev S10 truck that failed…read moreinspection due to rust/hole in driver's side floor. I took my truck to two auto body shops and called another 3 in Fairfax. None of them would take the job. I called Skyline Auto Body and they asked me to bring it by. Yes, they would repair in 1 to 2 weeks and within my budget. In five days, they fixed it and had it inspected, cleaned the interior and exterior. I can't say enough of the work they've done. I highly recommend this company for your car repair. Tom P

Recently bought a used Ioniq 6 from Sheehy and couldn't be happier. The sales consultant, Matthew…read moreCollamer, was incredibly communicative and prompt when I had questions after the test drive. I was still thinking between a couple cars and Matt didn't pressure me in making a deal then and there, which I cannot emphasize enough, how much I appreciate from a salesman, especially when making a large purchase. The overall buying process went well and the extended warranty the dealership offers alongside the continued 10-year warranty made me feel more confident buying a used vehicle. With that said, I highly recommend Sheehy of Hyundai of Chantilly.

My sales experience started when I called the dealership and Sal took the lead on confirming the…read moreavailability of a vehicle I was interested in. Additionally, Sal agreed to text me a link w/ all of their available certified pre-owned Ioniq 5s. I was able to see the one I wanted( Ioniq 5 w/ shooting star matte finish) and confirmed with Sal that I would be in to check out the vehicle and make the purchase. Sal had the vehicle ready when I arrived, therefore I was able to test drive it immediately. Lastly, my experience with Wyatt in the financial office was great as well. Although I had my own financing Wyatt added additional confirmation in my purchase decision, as he himself owns an Ioniq 5. Very down to earth staff made the buying process seamless. While I'll have this vehicle for years to come, I will certainly recommend Sheehy Hyundai of Chantilly in the future, and will return myself if/when I am ever in the market for another vehicle. Great customer service breeds return business and these guys hit the mark today.

WOW PATRICK IS ALL THAT AND MORE…read more After misplacing a car key which required the vehicle to be towed, I contacted Toyota dealerships in Camp Springs, MD and Alexandria, VA, where I learned there was a major backlog and that the key had been discontinued for select models. Faced with limited options, MOM strongly recommended that my vehicle be towed to Patrick at Ourisman Chantilly Toyota, an advisor she trusts and that recommendation proved invaluable. Over the past year, my experiences with several service representatives at other dealerships had unfortunately been marred by unprofessionalism, unresponsiveness, poor communication, and little to no follow-through, so expectations were guarded. This vehicle holds significant sentimental value for MOM following the loss of Tonya, my sister, on June 28, 2024; Tonya left explicit instructions that the car be taken to Patrick for any care needs, making trust essential. Patrick was prompt, genuine, and immediately put us at ease with his warm, contagious smile; he took ownership of our concern, proactively contacted a locksmith due to the discontinued key, proposed practical solutions, and followed through on every commitment. He also went above and beyond by offering a complimentary ride from my MOM's home to pick up a loaner and ensuring the vehicle was well cared for, including routine maintenance and attention to an intermittent issue. One word to summarize MOM's experience: "WOW!" If you're looking for an advisor who truly shows up for customers, Patrick is the one.

Buyers beware - do not trust Poya !…read more He's one of the managers and he seems like a great guy when he's trying to sell you a car. He convinced us that the thorough used car inspection process was when I could trust. We purchased a car and driving home start having issues with the brakes, reached out we're told to come in, they take care of it. Next day, power steering stopped working. When we brought the car in, we were told this is a used car with no warranty. We asked for a copy of the state safety inspection and were refused a copy. If the truck passed inspection, why wouldn't they share the copy? The ridiculousness continues when Poya told me, the head of their service department doesn't have a single technician comfortable working on a Chevrolet truck power steering. It's a power steering pump any apprentice mechanic can fix this. I emplored Poya, to do the right thing. Plus, he knew we were there to buy a second car. He refused to help. I made a terrible mistake of trusting a used car sales manager. I thought the Ourisman name meant something reputable. Thanks to Poya I know differently. Made advice if you're looking for a used car buy it somewhere else. If you're looking for a new car, buy it from the salesman Amen, Toyota will stand behind that Warranty you don't have to worry about Poya's word. I'm Jim Fenwick if our a customer or potential customer and you'd like to talk to me about this review and my experience, feel free to call me at 713-484-9855 or email me at Jimfenwick@yahoo.com I'm a straight shooter. I promise no embellishment here. These are just facts.

Bought my first car here, they took great care of me, especially Will who had great service and was…read morevery patient, glad to have come here out of all places

Trying to connect with Acura Service department to schedule an appointment to take care of a safety…read morerecall issue on Acura Integra and nobody picks up in the service department after several attempts. Disappointing.

do not get anything from these guys. i bought an engine from them that they installed. they ruined…read moremy transmission and car now doesnt run. they dont have negative feedback here, so 1 star is way toooooo much for them. they dont have a mechanic, so they ask different mechanics to work on cars, hence no one knows what the other did. save you money and time and go somewhere else. Poor service and lack of knowledge on working on engines