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    Flamingo Pools II

    3.7 (3 reviews)
    Closed • Closed

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    15 days ago

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    9 years ago

    Poor customer service, unprofessional and just plain nasty. Costly as well. Their knowledge of anything pool is horrible.

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    14 years ago

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    Elite Pools spas and liner - A little before and after

    Elite Pools spas and liner

    (3 reviews)

    Everything we need for the pool, from installation, replacing equipment, to the latest technology…read moreup to weekly cleaning and maintainance, Elite Pools has kept us running throughout the extended summer.

    After the winter we were getting ready to open the pool and equipment. We realized that the wires…read morewere corroded and the heater would not turn on. I called my home warranty company who put me in touch with this company. A young man came out and told me mice ate the wires and it happens all the time. He said he would contact my warranty company for approval.... THEY DENIED THE CLAIM!!! He was quite confused as to why they would do that after they just approved the same issue with another customer. I was so upset to say the least. I was home alone with my children and granddaughter and started crying. My husband was deployed and I was at my wits end!! He was so kind and told me not to worry. He said he would order parts and get in touch with me. Well, I never heard from him again. This past week with the heatwave we were having, we started spending time by the pool. I went to check the salt level and while I was down there I thought I would look and see what the mice did. SHOCKING TO ME, EVERYTHING WAS PERFECT!!! ALL NEW WIRES, NO MICE !!! I was stunned. I guess he came and fixed everything for me at no charge. I have never in my life had someone I never met or had his company do any work for me be that kind. I have not even had a chance to call and thank him yet, I wanted to do this review of this company and of a great human first!!! I highly recommend this company. They are simply outstanding in every aspect!! Thank you so much for what you did for me!! If I could give 10 stars, I would!

    The Spa Valet

    The Spa Valet

    (15 reviews)

    Great guy very knowledgeable with his job. He replaced the pump and some pipes on my spa and a good…read morecleaning after it's been sitting unused for quite some time. And reasonable pricing. I gave him five stars highly recommended.

    Things started well when he was asked to help us secure a new hot tub last November. We paid…read moreupfront for the hot tub. Then he asked us to pay the annual contract around Christmas 2025. We were reluctant but did it in light of the holiday season. We were told the hot tub would come multiple times. Sometimes it was valid (e.g., winter weather), others it wasn't. We were upfront about the location challenges, timing, coordination contacts. Long story short, after taking $11K from us, we never heard from him again around June. The hot tub never materialized. This is clearly a lesson in "if it's too good to be true then it's not". At first, we were concerned about him as a person and hoped everything was ok with him. Then after multiple outreaches from us and the person who referred him to us receiving no responses, we concluded that he was likely lying to us the whole time. The person who referred him to us also stopped receiving services as I was told Erik stopped answering him as well. I guess Erik lost multiple customers. To be fair, when we got a hold of him (infrequently between Nov '25 - Jun '26), he's a nice man and quite knowledgeable about hot tubs. However, there's no integrity in business dealing as he just stopped answering phone calls and texts. He asked for chances to make things right, and we provided chances. If he can't do something, just be upfront and honest! We filed a chargeback with our bank in hopes to recover the funds. We will be filing a police report for criminal fraud as it's over $10K and I will share it here so everyone can see all the texts, the invoices paid, and you can judge for yourself whether this is a trustworthy business or not.

    Flamingo Pools II - poolcleaners - Updated October 2026

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