My car got rear ended at Ontario 10 Eastbound lane. I…read morebrought it to Seidner's Collision Center at Loma Linda. From the beginning, Janeth and Kim have been working and always get in touch with me about the progression of the car. The car is repaired back to great condition. Upon receiving the car back, all is washed and cleaned inside / out. The car was in the shop for a while but it was not because of the bodyshop fault but rather of the other person insurance that had a delay times in sending the adjuster, communicating with the adjuster and sending the multiple payments cheques. All in all, Seidner's Collision Ctr did a great job with the car and takes care of its customers well. I am glad it has its business here in the city of Loma Linda. Definitely recommended if you need body repair on the car.

I went in for a price estimate with my wife for headlight cover and fog vent damage. The guy that…read moreassessed the damage was a manager. He examined other parts of the car that we didn't asked to be evaluated. He said this was due to the store's own lifetime warranty coverage which is not normal policy for a majority of body shops. He also continuously tugged on the bumper and claimed it was jeopardized when it had NO prior issues. Wtf was he trying to do, break it? I'd sue this shop if something happened. For reference, the entire quote was for $2,500 and would take 6-7 business days. The other shop I ended up going to nearby was $500 (1/5 of the price) with expedited service including ordering the parts with the actual labor only taking 3 hours. They can claim that they're focused on quality, but this is very slow and incredibly overpriced compared to most body shops. Most mechanics in the Bay Area can do it for a fraction of the price where the cost of living is much higher and while providing better and faster service. After doing additional research, it's clear their assessment was completely off when talking to other shops. Either they're right or tons of other shops are wrong. Based on their ineptitude, they might be deluded enough to believe in the former. If you want to pay 5 times as much for the same job at ANY OTHER body shop while taking over three times as long, go here. Place is a joke compared to any competent shop. I'd be quoted less going to the dealership. Place is ran by bozos. After being DMed by Gene because he disabled replies and asked me to remove my review, it affirmed why this establishment is truly 1 star. If I can give this garbage place 0 or negative stars, I would. Avoid like the plague unless you're stupid or enjoy being ripped off.

Scammers! Did a crap repair job and lied and told me that the parts used were all OEM. Needless to…read moresay they were after market parts or non compatible parts that they Jerry rigged on my vehicle. Invoice shows OEM and price, but not OEM. Insurance paid over $9K just to be scammed. After taking my car back twice and still getting lied to and a crappy job I had to go get my car inspected. I found out the truth! Now I have to take it to another place to have them fix all of the damage now caused by Caliber Collision and put OEM parts that the insurance had NO problem paying for! The first advisor quit after the first mess up with my car, then the General manager Laura had no issue talking trash and blaming him for everything. But what she promised me as far as getting my car back to normal before I was rear ended did not even happen. She was right about my car in the terrible condition they gave it to me the first time. However when I trusted her and Dave with my vehicle the second time they did worse than Vince did the first time! I went to the dealership to go take a look for myself to see why parts are not fitting right after they claimed to have fixed it. . But as soon as I get there two parts fell off! Then further inspection shows, the supposed OEM parts that Caliber Collision used are actually all after market. The rear lights are not even for my make and model vehicle. I was shocked that the General manager Laura would allow this scam to be pulled on me. She even came out when I came pick up my car. I did say that the paint job looked much better than before but the other stuff was not and I had to go because at that point I was done. Now my sensors are malfunctioning, still gaps and non compatible parts for both rear lights, interior hatch non OEM,bumper non OEM, muffler is my original, parts falling off, vehicle painted over damage from what I was told. Just a mess. Stay away and look at their most recent Google reviews. If you had work done look at your receipt and if it says OEM go get it inspected to verify. If not OEM go get your money back! Such dishonest people and the crap job that they do is an embarrassment. Train your employees especially all of your technicians a lot better. Laura even thanked me for not posted the video I showed her and photos of the crap job and thanking me for giving her a chance to make it right. Well you failed big time Laura! And for Dave to tell me not to do the initial survey because that was Vince is fault and it would affect all their bonuses just shows that Laura & Dave care only about themselves and their bonuses and not their customers or the work done on their customers vehicles. Dave you did not do any better than Vince as what Laura told me as her "right hand" guy. Tightening down the rear lights instead of replacing them with the correct OEM after you stated they were not for my vehicle after inspection is crazy. I also have video proving all that I am saying and will be seeking legal advice. This is just outrageous and should not be tolerated ever.

Excellent service!! Had a great experience getting my car repaired here. Received updates daily…read morefrom my service advisor and car was ready when promised. They worked directly with my insurance and it was a seamless process. Everyone was friendly, waiting room was clean, and I was able to leave my rental car with them when picking up my car. Would definitely recommend!

We had a great experience with our repair. First of all, very honest and fair priced estimate. I…read morereached out to a few shops and was told I needed to repaint the whole bumper. Genuine Customs & Collision buffed out the scratch for a reasonable price and didn't try to pressure or up sale unnecessary work. I would absolutely recommend. Great value, quick communication and honest customer service.

I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

I needed my door adjusted on a 2015 Mustang , after going to another shop that wanted to replace…read morehinges and do some painting and charge a hefty amount I decided to get a second estimate elsewhere. I knew the hinges were fine and did not need to be replaced so didn't trust that place. I went to Banda's and they agreed the hinges were fine and it was a straight forward fix. He was very honest about everything and told me upfront what was done. The fix was absolutely perfect, I dropped the car off at 7am and picked it up at 9am same day. VERY happy with the results and the price was reasonable, a lot less expensive than the other shop . I would highly recommend coming here first, very nice and professional people. I have another 05 Mustang that needs a little more body work and will be bringing it here for sure.

After a horrendous experience at another body shop that quoted my wife and I an exorbitant amount,…read moreBanda's provided a reasonable quote with responsive service. The replacement parts came the next day , and the actual service took 3 hours or less (fast for our specific job). They left our car in better shape and even made it clean/tidy. Make sure to bring cash or use Zelle so there's no card fee. Btw, staff is super friendly and gives great recommendations. Banda's highly recommended for those in the Inland Empire!

This car does amazing work with cars. I had issues that no other shop could diagnose. Dynamic…read morecollision was able to identify my problems, and went above and beyond to make sure I wasn't having anymore issues. They even have a specialist for airbags/ Hondas. They were pretty straight forward, told me what was wrong and gave me really good prices. The guy who runs this shop is a really nice guy , and makes sure you're happy with your car. I told him I want this done and this done and they did it. Thank you for taking care of my car.

BUYER BEWARE: Where to start as we had a terrible experience…read morewith Dynamic Collision in Redlands.  We brought my vehicle in after getting hit for repair on driver door.  Having used Dynamic many times previously and being very impressed with their quality, I returned. The problems started with it taking 3 months to get the repair done (with not 1 call from the shop letting us know what's going on). My husband had to be the one pursuing them. I understand the supply shortage, however upon finally going to pick the vehicle up, the entire side that was painted had terrible orange peel as well as fish eyes.  It looked AWFUL.  They acknowledged it was a poor job and told me to return 1 day later, however, it took 3 days. While the orange peel was gone, we now had a 4 inch burn above the passenger rear door handle.  Back to paint again and 3 days later we were finally good to go. Guess it was too much to ask to have it right the first time after 3 months? The frustrations of the situation were compounded by little to no communication regarding the process as well as the continued absence the manager Kimberly on site. Even after being told multiple times she would be in the office, she never was.  To make matters worse, This shop has apparently changed hands since the previous times we used them.  In the words of Kimberly, the manager,  the shop has gone from a high quality body shop ("highest caliber of workmanship" according to their website) to a "production shop". . Again, no one bothered to tell us ANYTHING and the only way we found out that they switched owners was from calling one of their Cerritos office!! As my insurance deductible was waived by my personal insurance company, this next part was the most bothersome part.......Kimberly, out of her own mouth, told us she would pay the deductible plus give us an additional $100.00 for the major communication flops and lack of communication on their end.  BUT......when it came to actually collecting the money, she failed again.  Not one dime was given or even any apologies.....we are still waiting for the money.  This left my husband and I disgusted with this company as their word means NOTHING. We will never use them again. . And, perhaps in the future, if they are aware of the supply issues, which they certainly should be, the customer should be informed of such, prior to drop off.  This way,  the decision can be made by the customer to wait to drop the vehicle off, assuming it's driveable,  until after the parts come in or not. It's called common courtesy. I was out my vehicle for 3 months, $2500 in rental car costs, sub par workmanship not once but twice, necessitating multiple trips and taking up another two weeks (additional $560 rental car costs) while they managed to skate away with the $8k check from my insurance company. They cashed the check from AAA right after receiving it while many reputable companies wait to cash it until AFTER the vehicle is fixed. It's a nice little racket they have going on here. There are many other choices out there, I would make it a point to choose one of them, NOT Dynamic Collision.

Poor workmanship Mediocre quality no pride whatsoever in execution of re-assembly had to return 5…read moretimes probably even more lost count.Poor matching of Black Paint missed small body work repairs fasteners to driver side mirror were missing various push clips were left off molding wasn't secured to mounting holes paint is fading or uneven in spots excessive swirls.What made the experience worse was the condensending attitude of the girl at the counter after I had to bring the car back..At first they were really nice until they had to try and failed in fixing their mistakes.

Some jackwagon hit the back of my Gladiator and runt off. MB collision did an estimate,…read morecoordinated with Geico and Enterprise, an made things look good as new. Easy peasy lemon squeezy

Sam responded quickly with a good estimate. We had a phone conversation to talk about the process…read moreand expectations. He shows professionalism and has good customer service. If you are looking to get scratches fixed, I would recommend that you consider giving him a call for an estimate. The estimate to fix the scratches along with the estimated time of completion definitely showed me the type of work ethic he carries for his business.

I took my 2015 Honda CRV to Sam's shop to get an estimate to have several deep scratches repaired…read moreon the drivers door. I made the mistake of having a non-professional do the body work before going to see Sam. Sam was very honest he gave me a fair quote even after he determined the door would need to be replaced due to the earlier faulty body work. The door came out excellent and the paint matches perfectly!! I would strongly recommend Vintage Collision for all your body work and he also does auto detailing.

I had a great experience with Gerber Collision in Redlands. Rafael was especially outstanding he…read morewas very communicative throughout the entire process, keeping me informed and making everything easy to understand. He was also incredibly nice, polite, and professional, which made a stressful situation much more manageable. Everyone at the shop was extremely friendly and accommodating. From start to finish, I felt well taken care of and appreciated as a customer. I would definitely recommend this location to anyone needing collision repair.

Recently got into an accident and the insurance sent me to Gerber. I was pleasantly surprised with…read morethe customer service and how easy drop off and pick up with enterprise was. Unfortunately my car is totaled. I have to shout out EMILY for going above and beyond. Every time I call I ask for her because it's almost like we've built a friendship. She remembers my story and what happened during our accident and makes sure to ask how we're all doing. She's provided suggestions to help me and my case. Truly has gone above and beyond. God forbid I ever have to bring another car here for repairs but I definitely will. I also suggest this repair shop to anyone. Thanks Gerber and Emily. You've made this nightmare situation feel just a little easier with your amazing employees. -Brittany

I had a great experience with Mystic Auto Body. They repaired my Tesla and did an amazing job - the…read morecar looks brand new again! The owner was fair, honest, and kept me updated throughout the process. It's hard to find an auto shop you can really trust, but Mystic definitely earned mine. Highly recommend!

I needed work done on my rear bumper. I feared it needed to be replaced. Justin helped me and…read moregave me a great estimate. The took the bumper off and repaired it good as new. When I went to pick it up, I saw they repaired some scrapes on the front bumper and did it at no charge. Finally, they washed and detailed the entire car, inside and out. Definitely take your car here for any work.

Tundra got a rock in the window. They fixed it a couple…read moremonths ago. I gave the review a bit of time to wait for any issues.......... Perfect job! Price was reasonable and window is perfect!

They did a perfect job on my windshield, in and out in under 2 hours!…read moreCarlos at the front desk is polite and knowledgeable. Less than 1/2 the cost of Safelite.