My car got rear ended at Ontario 10 Eastbound lane. I…read morebrought it to Seidner's Collision Center at Loma Linda. From the beginning, Janeth and Kim have been working and always get in touch with me about the progression of the car. The car is repaired back to great condition. Upon receiving the car back, all is washed and cleaned inside / out. The car was in the shop for a while but it was not because of the bodyshop fault but rather of the other person insurance that had a delay times in sending the adjuster, communicating with the adjuster and sending the multiple payments cheques. All in all, Seidner's Collision Ctr did a great job with the car and takes care of its customers well. I am glad it has its business here in the city of Loma Linda. Definitely recommended if you need body repair on the car.

I went in for a price estimate with my wife for headlight cover and fog vent damage. The guy that…read moreassessed the damage was a manager. He examined other parts of the car that we didn't asked to be evaluated. He said this was due to the store's own lifetime warranty coverage which is not normal policy for a majority of body shops. He also continuously tugged on the bumper and claimed it was jeopardized when it had NO prior issues. Wtf was he trying to do, break it? I'd sue this shop if something happened. For reference, the entire quote was for $2,500 and would take 6-7 business days. The other shop I ended up going to nearby was $500 (1/5 of the price) with expedited service including ordering the parts with the actual labor only taking 3 hours. They can claim that they're focused on quality, but this is very slow and incredibly overpriced compared to most body shops. Most mechanics in the Bay Area can do it for a fraction of the price where the cost of living is much higher and while providing better and faster service. After doing additional research, it's clear their assessment was completely off when talking to other shops. Either they're right or tons of other shops are wrong. Based on their ineptitude, they might be deluded enough to believe in the former. If you want to pay 5 times as much for the same job at ANY OTHER body shop while taking over three times as long, go here. Place is a joke compared to any competent shop. I'd be quoted less going to the dealership. Place is ran by bozos. After being DMed by Gene because he disabled replies and asked me to remove my review, it affirmed why this establishment is truly 1 star. If I can give this garbage place 0 or negative stars, I would. Avoid like the plague unless you're stupid or enjoy being ripped off.

Hey there, I forgot to mention on my first review of Caliber Collision - Redlands What an Amazing…read more Job the Team did on my Subaru Outback she looks Beautiful again I would highly recommend this Business High Five Cynthia

Scammers! Did a crap repair job and lied and told me that the parts used were all OEM. Needless to…read moresay they were after market parts or non compatible parts that they Jerry rigged on my vehicle. Invoice shows OEM and price, but not OEM. Insurance paid over $9K just to be scammed. After taking my car back twice and still getting lied to and a crappy job I had to go get my car inspected. I found out the truth! Now I have to take it to another place to have them fix all of the damage now caused by Caliber Collision and put OEM parts that the insurance had NO problem paying for! The first advisor quit after the first mess up with my car, then the General manager Laura had no issue talking trash and blaming him for everything. But what she promised me as far as getting my car back to normal before I was rear ended did not even happen. She was right about my car in the terrible condition they gave it to me the first time. However when I trusted her and Dave with my vehicle the second time they did worse than Vince did the first time! I went to the dealership to go take a look for myself to see why parts are not fitting right after they claimed to have fixed it. . But as soon as I get there two parts fell off! Then further inspection shows, the supposed OEM parts that Caliber Collision used are actually all after market. The rear lights are not even for my make and model vehicle. I was shocked that the General manager Laura would allow this scam to be pulled on me. She even came out when I came pick up my car. I did say that the paint job looked much better than before but the other stuff was not and I had to go because at that point I was done. Now my sensors are malfunctioning, still gaps and non compatible parts for both rear lights, interior hatch non OEM,bumper non OEM, muffler is my original, parts falling off, vehicle painted over damage from what I was told. Just a mess. Stay away and look at their most recent Google reviews. If you had work done look at your receipt and if it says OEM go get it inspected to verify. If not OEM go get your money back! Such dishonest people and the crap job that they do is an embarrassment. Train your employees especially all of your technicians a lot better. Laura even thanked me for not posted the video I showed her and photos of the crap job and thanking me for giving her a chance to make it right. Well you failed big time Laura! And for Dave to tell me not to do the initial survey because that was Vince is fault and it would affect all their bonuses just shows that Laura & Dave care only about themselves and their bonuses and not their customers or the work done on their customers vehicles. Dave you did not do any better than Vince as what Laura told me as her "right hand" guy. Tightening down the rear lights instead of replacing them with the correct OEM after you stated they were not for my vehicle after inspection is crazy. I also have video proving all that I am saying and will be seeking legal advice. This is just outrageous and should not be tolerated ever.

I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

Really sad to leave this review because I took the time & dug into the existing reviews to see…read morewhich body shop was the best at what they do. I understand that body shops are at the mercy of the insurance company dictating how much they want to pay for things but the team here still under delivered. The paint job was sloppy, they let me drive it off the lot as "good to go" & it would pull hard to the side every time I stopped which was actually very dangerous. After taking it back for that, I was still left with a loose part that I had to get fixed elsewhere. I live in LA & my accident was in SB which is why I brought it here, so having to bring it back so often was rough. It was a decent job, but not the level was hoping for (needed) for my brand new car. If you're looking for a new car to be left like new again after an accident, this isn't the place.

After a horrendous experience at another body shop that quoted my wife and I an exorbitant amount,…read moreBanda's provided a reasonable quote with responsive service. The replacement parts came the next day , and the actual service took 3 hours or less (fast for our specific job). They left our car in better shape and even made it clean/tidy. Make sure to bring cash or use Zelle so there's no card fee. Btw, staff is super friendly and gives great recommendations. Banda's highly recommended for those in the Inland Empire!

Non OEM parts were installed initially due to insurance demands, nothing matched up. Between Banda'…read mores and the insurance the proper repairs were made. Great personal customer service and like that it is a local family owned business.

From the very first day I walked in, Lacy was absolutely amazing. She made the entire process…read moresmooth, stress-free, and kept me updated every step of the way. Getting into an accident is never fun, but Lacy and the team at Fix Auto turned a stressful situation into a positive experience. Their customer service is truly next level -- friendly, professional, and honest. They took the time to explain everything clearly, worked directly with my insurance, and made sure my car was taken care of from start to finish. When I came to pick it up, I was blown away by the quality of the work. My car looked brand new, like it had never even been in an accident. The attention to detail was incredible. I can't say enough good things about this shop and their staff. If you're looking for a place that genuinely cares about their customers and takes pride in their work, Fix Auto is it. I highly recommend them to anyone needing auto body repairs -- you won't be disappointed!

1 star -- Unethical practices and harassment…read more My experience with Fix Auto Redlands was unacceptable and extremely stressful. Throughout this process, their business practices felt deceptive and predatory. Billing was unclear and appeared inflated, explanations kept changing, and there was a complete lack of transparency. Instead of clear answers, I was met with deflection and pressure. What pushed this experience over the line was the constant phone calls and harassment. Rather than professional communication, I received repeated calls that felt intimidating and inappropriate. It became necessary to protect myself by documenting everything. If you deal with this shop, record every phone call and save all emails and messages. Do not rely on verbal conversations alone. Get everything in writing and review every charge carefully. Concerns were not addressed respectfully or professionally -- they were dismissed. This caused unnecessary stress not only for me, but also for others involved in the process. I would strongly caution anyone considering this shop to think twice. This was one of the worst experiences I've had with an auto repair business, and I would never return.

Poor workmanship Mediocre quality no pride whatsoever in execution of re-assembly had to return 5…read moretimes probably even more lost count.Poor matching of Black Paint missed small body work repairs fasteners to driver side mirror were missing various push clips were left off molding wasn't secured to mounting holes paint is fading or uneven in spots excessive swirls.What made the experience worse was the condensending attitude of the girl at the counter after I had to bring the car back..At first they were really nice until they had to try and failed in fixing their mistakes.

Some jackwagon hit the back of my Gladiator and runt off. MB collision did an estimate,…read morecoordinated with Geico and Enterprise, an made things look good as new. Easy peasy lemon squeezy

The owner Sam was very helpful as well as a man of his word... and the work he did on my truck was…read moreGREAT!! Along with that his quote was by far the best one that I was able to find... and for a shop his turnaround time is unmatched!! I recommend Vintage Collision 10 out of 10 times!!

I took my 2015 Honda CRV to Sam's shop to get an estimate to have several deep scratches repaired…read moreon the drivers door. I made the mistake of having a non-professional do the body work before going to see Sam. Sam was very honest he gave me a fair quote even after he determined the door would need to be replaced due to the earlier faulty body work. The door came out excellent and the paint matches perfectly!! I would strongly recommend Vintage Collision for all your body work and he also does auto detailing.

Recently got into an accident and the insurance sent me to Gerber. I was pleasantly surprised with…read morethe customer service and how easy drop off and pick up with enterprise was. Unfortunately my car is totaled. I have to shout out EMILY for going above and beyond. Every time I call I ask for her because it's almost like we've built a friendship. She remembers my story and what happened during our accident and makes sure to ask how we're all doing. She's provided suggestions to help me and my case. Truly has gone above and beyond. God forbid I ever have to bring another car here for repairs but I definitely will. I also suggest this repair shop to anyone. Thanks Gerber and Emily. You've made this nightmare situation feel just a little easier with your amazing employees. -Brittany

Over a month at Gerber Collision & glass and they could not do the job…read more I have plenty of videos and photos to prove this. Dealing with Gerber Collision has not been fun. Crappy workmanship and phonies. To think the General Manager Joseph oversaw my so called "vehicle repairs" A simple repair and this place in Redlands could not do the job! If you are in an accident DO NOT go to Gerber Collision & Glass in Redlands. Try another location or better yet find another place. I definitely do not recommend this place. If they cannot handle replacing sensors, retainers, lift gate, lift gate interior, bumper, painting, placing an emblem centered back on the vehicle, putting the rear wiper back on the correct way, sending me a list of what they will be taking care on my vehicle and parts then pretty much customers are screwed! I have to take it elsewhere to go get my vehicle inspected, then get it repaired correctly. I need to make sure that there are no other issues, verify all parts are OEM that the insurance company paid for. If not I will be giving State Farm another call to handle the cost. What sucks is that Gerber Collision & Glass are in the insurers network to ensure all cost would be covered. State Farm needs to rethink having collision shops, specifically this location in their network. They are just robbing the insurance company with the crappy work they do and the cost of labor being as much as the price for parts. Scammed me with the crap work done to my vehicle with new damaged caused at Gerber Collision & Glass! Finally got my car back on 2/27/26 still crappy work, excuses and attitude from one of the people who worked on my vehicle. Saw some damages done to my driver side door with dings and dents on it. They tried to cover it up with paint, it did not work. This is what type of work they do. They make you sign a Power of Attorney to get paid? What??? The insurance already paid them once and will pay them again for the crappy work done. This is suspicious and will be looked into, to make sure this Power of Attorney crap is on all of their invoices or just mine? Certain parts that were suppose to be fixed were not! That is why I kept asking for a list to be on the same page. Then he says he can order the parts and replace it the day of pickup? That should have been taken care of before not when I have waited over a month to get my car! Then they start doing stuff to other parts of my vehicle which was not authorized at all! Now there is new damage to include the scratched up back from where they stripped and threw the dirty car parts in my vehicle without covering the inside. Frustrated because my car still looks like crap and now I have dings and dents on my driver side door. I have photos of my driver side door prior to dropping it off at Gerber with no dings or dents on it. How long does it take to detail a car inside & out? My car came to the shop very clean? The detail job they claim to have done was not even a detail. Again they made a mess in my car throwing dirty parts inside so of course they have to clean it. Next time do not store dirty used car parts inside my vehicle and back seats and act like you are doing me a favor with this so called "detail" BS. So disappointed because I see other photos of work they did on other vehicles and it looks good. Not sure why they kept giving me excuses? Sent photos to the insurance company. Not happy at all and I regret going there. Never received a supplemental, list, verification of OEM parts on my vehicle that were charged which was discussed immediately. Now I know why they did not send it because they are full of crap just like the workmanship or lack there of done to my vehicle. Instead I get a text from the GM Joseph trying to be funny/smart ass in reference to the Yelp review, or question/survey that I did. Very unprofessional. UPDATE: Still no one from higher management has reached out to me. However Gerber management just responded to someone who out of no where and who only has (1) review on Yelp praised Gerber. Come on now! How convenient, obvious & desperate for that 12 day old review?? I have all of the text, photos and videos to back up my yelp review.

I had a great experience with Mystic Auto Body. They repaired my Tesla and did an amazing job - the…read morecar looks brand new again! The owner was fair, honest, and kept me updated throughout the process. It's hard to find an auto shop you can really trust, but Mystic definitely earned mine. Highly recommend!

I needed work done on my rear bumper. I feared it needed to be replaced. Justin helped me and…read moregave me a great estimate. The took the bumper off and repaired it good as new. When I went to pick it up, I saw they repaired some scrapes on the front bumper and did it at no charge. Finally, they washed and detailed the entire car, inside and out. Definitely take your car here for any work.

We have a vehicle that spends a lot of time outdoors, and we do some off-roading with it, so we…read moredecided to have some work done to protect our exterior. This was a new process for us, but Neil and Andrew were very patient with us as they walked us through our options. They did a great job and were very communicative. Highly recommend the folks at Elite Detailing!

I have to thank my friend for recommending this place to me. And my friend is picky, so I knew this…read moredecision would be fitting. I had a wonderful experience from beginning to end with Elite Detailing. I loved their professionalism and expertise every time I had questions. Both Neal & Andrew took the time to carefully go over their ceramic coating services, its packages, and prep/process. My car was taken care from beginning to end. It came out amazing. The ceramic coating just made the paint color and details pop. I will be back to post an additional review once I see how my cars does with it's first wash. I'm definitely excited and hopeful that this decision will be the best one yet for my car's paint longevity. Thank guys at Elite Detailing.