I had gone in to get my car repaired. My issue is when I returned my rental vehicle back to Gerber, because they had offered for me to drop it off there instead of at Enterpise (which is less than two minutes away, and I wouldn't have minded taking it myself but they were offering me this courtesy so I thought that was nice), only for the rental car to be damaged when not in my possession, and now I'm stuck paying for those damages. [[HIGHLIGHT]]Warning to everyone: DO NOT DROP OFF YOUR RENTAL AT GERBER! TURN IT BACK IN YOURSELF![[ENDHIGHLIGHT]] I had the rental car for less than a day. I only needed it to get to work. Now I'm over here playing detective contacting businesses I passed by to see if they have video proof that the car was fine when it was with me. This is so unprofessional of Gerber. read more

Gerber Collision & Glass - The damage that occurred to my rental car AFTER I dropped it off at Gerber - Body Shops Near Me - Redlands, California

Gabby and Jose did an amazing good helping me with my collision repairs! My car was repaired in less then 2 weeks :)! They kept me updated the entire time as well via text. Attached are before and after photos :)! read more

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Over a month at Gerber Collision & glass and they could not do the job. I have plenty of videos and photos to prove this. Dealing with Gerber Collision has not been fun. Crappy workmanship and phonies. To think the General Manager Joseph oversaw my so called "vehicle repairs" A simple repair and this place in Redlands could not do the job! If you are in an accident DO NOT go to Gerber Collision & Glass in Redlands. Try another location or better yet find another place. I definitely do not recommend this place. If they cannot handle replacing sensors, retainers, lift gate, lift gate interior, bumper, painting, placing an emblem centered back on the vehicle, putting the rear wiper back on the correct way, sending me a list of what they will be taking care on my vehicle and parts then pretty much customers are screwed! I have to take it elsewhere to go get my vehicle inspected, then get it repaired correctly. I need to make sure that there are no other issues, verify all parts are OEM that the insurance company paid for. If not I will be giving State Farm another call to handle the cost. What sucks is that Gerber Collision & Glass are in the insurers network to ensure all cost would be covered. State Farm needs to rethink having collision shops, specifically this location in their network. They are just robbing the insurance company with the crappy work they do and the cost of labor being as much as the price for parts. Scammed me with the crap[[HIGHLIGHT]] work done to my vehicle with new damaged caused at Gerber Collision & Glass! Finally got my car back on 2/27/26 still crap[[ENDHIGHLIGHT]]py work, excuses and attitude from one of the people who worked on my vehicle. Saw some damages done to my driver side door with dings and dents on it. They tried to cover it up with paint, it did not work. This is what type of work they do. They make you sign a Power of Attorney to get paid? What??? The insurance already paid them once and will pay them again for the crappy work done. This is suspicious and will be looked into, to make sure this Power of Attorney crap is on all of their invoices or just mine? Certain parts that were suppose to be fixed were not! That is why I kept asking for a list to be on the same page. Then he says he can order the parts and replace it the day of pickup? That should have been taken care of before not when I have waited over a month to get my car! Then they start doing stuff to other parts of my vehicle which was not authorized at all! Now there is new damage to include the scratched up back from where they stripped and threw the dirty car parts in my vehicle without covering the inside. Frustrated because my car still looks like crap and now I have dings and dents on my driver side door that they caused. I have photos of my driver side door prior to dropping it off at Gerber with no dings or dents on it. How long does it take to detail a car inside & out? My car came to the shop very clean? The detail job they claim to have done was not even a detail. Again they made a mess in my car throwing dirty sharp parts inside so of course they have to clean it. Next time do not store dirty used car parts inside my vehicle and back seats and act like you are doing me a favor with this so called "detail" BS. So disappointed because I see other photos of work they did on other vehicles and it looks good. Not sure why they kept giving me ex[[HIGHLIGHT]]cuses? Sent photos to the insurance company. Not happy at all and I regret going there. Never received a supplemental, list, verification of OEM parts o[[ENDHIGHLIGHT]]n my vehicle that were charged which was discussed immediately. Now I know why they did not send it because they are full of crap just like the workmanship or lack there of done to my vehicle. Instead I get a text from the GM Joseph trying to be funny/smart ass in reference to the Yelp review, or question/survey that I did. Very unprofessional. UPDATE: Still no one from higher management has reached out to me. However Gerber management just responded to someone who out of no where and who only has (1) review on Yelp praised Gerber. Come on now! How convenient, obvious & desperate for that 12 day old review?? I have all of the text, photos and videos to back up my yelp review. read more

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The redlands gerber collision is awesome! AAA reccomended. [[HIGHLIGHT]]They are soooo friendly.[[ENDHIGHLIGHT]] Got my car fixed in 2 days! Worked with my insurance company. Highly reccomend them for body work! read more

Gerber Collision & Glass - Body Shops Near Me - Redlands, California

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Recently got into an accident and the insurance sent me to Gerber. [[HIGHLIGHT]]I was pleasantly surprised with the customer service and how easy drop off and pick up with enterprise was.[[ENDHIGHLIGHT]] Unfortunately my car is totaled. [[HIGHLIGHT]]I have to shout out EMILY for going above and beyond. Every time I call I ask for her because it's almost like we've built a friendship. She remembers my story and what happened during our accident and makes sure to ask how we're all doing. She's provided suggestions to help me and my case. Truly has gone above and beyond.[[ENDHIGHLIGHT]] God forbid I ever have to bring another car here for repairs but I definitely will. I also suggest this repair shop to anyone. [[HIGHLIGHT]]Thanks Gerber and Emily. You've made this nightmare situation feel just a little easier with your amazing employees.[[ENDHIGHLIGHT]] -Brittany read more

Wooow! My car looks like new again. I took it in after a collision. A few days later not only was it repaired but it looked like the day I purchased it. Shout out to Gerber Collision and Glass. [[HIGHLIGHT]]The service is great! The people are polite, friendly and highly skilled.[[ENDHIGHLIGHT]] 25 stars M.W. read more

[[HIGHLIGHT]]The staff here is great.[[ENDHIGHLIGHT]] They assisted me with an insurance claim repair. The process was easy and everything was as promised. [[HIGHLIGHT]]Their communication system works well to keep you updated and they were easy to get a hold of for question.[[ENDHIGHLIGHT]] I would use them again. read more

My car was hit and my insurance sent us to Gerber. They did an awesome job on my car. I would definitely recommend them and also would return for any damages in need of fixing read more

I had a great experience with Gerber Collision in Redlands. [[HIGHLIGHT]]Rafael was especially outstanding he was very communicative throughout the entire process, keeping me informed and making everything easy to understand.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He was also incredibly nice, polite, and professional, which made a stressful situation much more manageable.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Everyone at the shop was extremely friendly and accommodating.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]From start to finish, I felt well taken care of and appreciated as a customer.[[ENDHIGHLIGHT]] I would definitely recommend this location to anyone needing collision repair. read more

I was involved in rear in collision last month. I chose to take my 2025 Nissan kicks here because they fixed another vehicle of mine back in 2017 and did an amazing job on my Hyundai Equus. They did another amazing job. I had one small, minor hiccup but other than that the quality of the repair is amazing. The staff are friendly and professional and do great work. read more

Gerber Collision & Glass - You cannot even tell that my vehicle was involved in a rear end collision. Excellent work done by Gerber auto collision. - Body Shops Near Me - Redlands, California

From beginner to end- everyone was professional, kind and thorough. [[HIGHLIGHT]]Gabby greeted us and made the process easy to understand and fast to complete.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]They communicated the status of our vehicle and were flexible with pick up considering work/kid pick up schedules.[[ENDHIGHLIGHT]] My car looked amazing! Kudos to all the technicians who did their part. I would definitely come back if I needed assistance again. read more

I just picked up my civic after a fender bender that caused some considerable damage and I am extremely happy with the outcome! Rafael and everyone were super quick and communicative through the entire process. They not only finished before the estimated date but also made sure everything was completely fixed! It felt like a got a brand new car back. As a young woman I had a wonderful experience and would recommend anyone to go here if needed! read more

Went in for repairs after an accident. [[HIGHLIGHT]]Excellent service from every employee.[[ENDHIGHLIGHT]] Repairs were fast and my car looks great! I highly recommend this place!! read more

We took our '17 Ioniq in for front end work from a fender bender. [[HIGHLIGHT]]Everyone was courteous[[ENDHIGHLIGHT]], the repairs were handled quickly, and [[HIGHLIGHT]]we received text updates regularly about the status of the repairs.[[ENDHIGHLIGHT]] read more

Fantastic service from start to finish! This was the 2nd time using this service and working with Danny,Lynda the front office and Rod. This crew was vary informative especially with the updates on my repairs. Again the car looks brand new. Special shout out to Lynda for helping me with arranging paid on my repairs. God Bless read more

[[HIGHLIGHT]]Kind and professional team.[[ENDHIGHLIGHT]] All went smoothly and done in a little over a week with consistent updates. Would definitely recommend. My car looks great and like new. [[HIGHLIGHT]]Thank you Christian, Gabby and Jose. You all made the process easy[[ENDHIGHLIGHT]]. read more

[[HIGHLIGHT]]They kept me informed and texted me with updates and were really kind[[ENDHIGHLIGHT]] . They also did a great job on my Honda civic ! read more

Great service. Fast and looks great. Recommend to anyone. def taking it here anytime I need it to be done right

Communication was excellent and transparent! My car repairs were better than new and they even shined my tires before pick up! They were friendly and efficient, I highly recommend Gerber Collision! Seamless process from insurance, repair, and car rental to picking up read more

From dropping it off to pick up. [[HIGHLIGHT]]The experience was amazing.[[ENDHIGHLIGHT]] My car was done sooner than expected, they also detailed it. [[HIGHLIGHT]]Everyone that works here is amazing, Gabby and Vanessa were so helpful and kind.[[ENDHIGHLIGHT]] I highly recommend this place for any repair needs. read more

Service was great. Picked up my car with no issues. After a month I couldn't open the back car door and I thought it was an issue with repair. It turns out it was just the child safety lock but Gerber was very helpful and ready to fix to fix the issue immediately. read more

[[HIGHLIGHT]]Rafael was an incredible help while navigating the challenges of collision repair.[[ENDHIGHLIGHT]] His excellent communication, followed by the techs finishing my vehicle in RECORD time. I'm beyond happy with their work. I'd recommend them to anyone needing a collision or glass shop. read more

Fantastic service. Fast, very communicative, friendly, and great work. I've been coming here since they were called Redlands Auto body and will continue to return. read more

I brought in my 2022 Highlander and the service I requested was done excellently. Rafael handled everything professionally and in a timely manner from the date that I dropped it off. All the staff who worked on my vehicle made it look practically like the day I drove it off the lot. Definitely would recommend them for this kind of work. read more

The people at Gerber were so nice and helpful! They took really great care of me and my car, and even worked with me on the estimate! Definitely great value for the money. I recommend Gerber for sure if you need your car worked on read more

Best body-work place I've ever been to. I've been coming here for years... Customer service is impeccable, work is beautiful, and even when I had problem once they fixed it free immediately. I would highly recommend Gerber collision for any bodywork. read more

We brought our vehicle to Gerber to be fixed after having an accident. [[HIGHLIGHT]]Gabby and Jose took really good care of us.[[ENDHIGHLIGHT]] Everything was done within a week. Very nice and professional. Definitely will be using them again. read more

Amazing Amazing Amazing theses guys get it done and with great work also. [[HIGHLIGHT]]Gabby at front dest is great answered all questions and was very attentive great job Gerber[[ENDHIGHLIGHT]] read more

My car was rear ended pretty badly and my insurance recommended this shop to fix it. I'm very pleased with the quality of the repair and it looks like new! The staff is very prompt and provides regular updates to your phone biweekly. I'm very happy with the repairs and smooth process. read more

Amazing vehicle work, amazing vehicle service, amazing customer treatment, and they fed me Reese's Peanut Butter Cups while I waited for the final transaction to be printed out. It doesn't get any better than that. read more

They provided good service, and did a great job in actually taking the entire hardtop apart along with trimmings. Pretty expensive for the job but I specifically said that I was looking for quality work. As for the paint it looks exactly as paint matched but I'm picky and I can see very little if at all orange peel for that. Again I'm picky and I know OEM paint is the best. I'll be coming back for more work in the future. For rear bumper and side fenders Thanks Jose!. read more

Gerber Collision & Glass - Body Shops Near Me - Redlands, California

Thanks so much for the top notch quality and the quick turn around! Perfect! I'll come back if I unfortunately get hit again. Can't recommend you guys enough! read more

[[HIGHLIGHT]]I loved that they had text updates on my car and where they were in the process.[[ENDHIGHLIGHT]] Quality work!

I took my car and Idid a review. I thought everything's fine until like a month later I drove my car. One headlight was out to the left and the other one was in the middle were supposed to be now it was gonna cost me out of my pocket to fix it when Gerber should've fixed it, knowing that I had told them about the light And I'm still driving with the headlight going to the left read more

Amazing service from start to finish! Absolutely worth 10 stars. Thank you to Rafael for going above & beyond!!

So glad I chose Gerber, very nice and very helpful folks. They completed my vehicle way quicker than I thought, and they did an awesome job. Looks the exact way it did before the accident. Thanks to all the people at Gerber!!! read more

Excellent service by all. They were very professional. [[HIGHLIGHT]]They were very helpful with advising me on the Insurance policies.[[ENDHIGHLIGHT]] read more

Highly recommend this place! The service was outstanding, and I'll definitely be coming back.

Dropped my car off for repair and was told it might be awhile because it was newer and parts are back logged. To my surprise it was done in les than 2 weeks.. I've had cars done at other places and it took over a month to get them back . Rafael kept in touch with me the whole time, informed me of the progress. They are all friendly the lady at the front super friendly and nice.. read more

I took my car in to get the bumper repaired due to a collision. They would not fix it due to some prior damage. Even though that damage has nothing to do with the bumper cover or how it fits. The picture is how I got my car back. I also had a new ding on the car while it was there. They said it was already like that. If the bumper was screwed on, how did pop out from hitting a pot hole and there were no screws or holes in the bumper prior to bringing it in? This was a cheap temporary fix to a problem they don't want to fix. Even though it's getting fixed eventually, this is stupid. Steve Cardenas is a moron and justifies putting drywall looking screws in my bumper. I literally got screwed. And figuratively. Update: Joseph quit replying and even my insurance said this was wrong and they failed to keep me informed. It is now March 28 and they still wont reply to emails and have not called. The lady who replied to my review saying they tried to contact me as full of crap. They're hoping I go away because they put screws in my bumper and tried to justify their shady work. It shows the character of Steve and Joseph. Joseph manages this crap hole, "manages." Bunch of incompetent fools! I've gotten a couple other quotes on getting the work done, and they are a palled that they put screws in my bumper. One of the holes even looks like they decided to relocate the screws. I think Joseph and Steve have a couple of screws loose in their head and decided to put it in my car. read more

Gerber Collision & Glass - Body Shops Near Me - Redlands, California