Love this place! My car was recently hit while parked and this place was recommended to me by my insurance company. I looked them up on yelp and their reviews were quite impressive, so I called them up and we set up a time for them to take a look at my car. Israel was the one who helped me through the whole process. He explained everything throughly and kept me updated throughout my car being fixed which I really appreciated. The other body shops I've dealt with prior never did that, it's the little things that count! I picked my car up today and it looks amazing! They did a great job detailing my car as well, which I did not expect! I would absolutely come again for their services! read more

My co-worker, Lori Quadrelli who doesn't Yelp hasn't stopped raving about Alameda Collision Repair. Her car was claimed as "totaled" by another body shop, Lori was so distraught because she really loves her car and wants it repaired, not replaced. I dropped her off to get her car, and she hasn't stop complimenting them on what a great job they have done! Lori was so impressed with how Don handled her repairs, claim and how he was very communicative with her along the way. ACR got her car in and out in a week, so Lori was beyond thrilled to have her car back without secondary problems. She also was shocked that the car came back totally detailed; even down to the seats and vents in her car; it was like getting a brand new car! This place comes highly recommended by Lori Quadrelli. read more

Awesome experience with Fix Auto in Alameda!!! I brought my vehicle in to repair some damage to my vehicle. I worked with Jenn Sappington who was extremely helpful in assisting me with the estimate as well as ordering the parts for my vehicle. She communicated with me daily on the status of the work being done on my car and clearly went beyond my expectations. The repairs made to my vehicle were perfect. My experience with Fix Auto was very positive and I would highly recommend them to anyone in need of their services. read more

Had a BAD experience. This is the second time I took a car to ACR and the quality of work was good, HOWEVER, when I went to pick up my car, there was a SCRATCH on my car that wasn't there when I dropped it off!! The guy checked to see if it was a superficial smudge he could rub off with his finger, but it didn't budge. I thought at least this is caused by a business that can correct it, but it means I am without my car for another week. I thought wrong. The guy from ACR went on to say I brought the car in with that scratch. Then he went to his chart, and showed me the X where they marked the areas with scratches. I was thinking are you f*#&%g kidding me? I inspected my car thoroughly that day to see if there were any smudges I could ask they buff out and that was definitely not there.....and I did not see them mark that area either when they inspected it during the drop off. To make matters worst, they ask you to pay the bill and authorize your insurance to pay them before they bring your call up.....rookie mistake on my part. Note to self and everyone: Wait till they bring your car and you inspect it thoroughly before paying, otherwise there is less incentive for them to correct any mistakes. So I said this needs to be corrected, or else I am going to dispute the charge on my credit card. Think that helped as an incentive for them to work with me. The ACR guy said he'd talk to the rep that was handling my car tomorrow and in the meantime, they will see if it is something they can buff out. An hour later, they called to tell me they were able to buff it out. Whew. I'd like to think they just had some kind of a mixup, otherwise it would mean they are SHADY! So I learned a few things from this experience that would be good no matter where you take your car. 1. The day you drop your car off, take pics of your ENTIRE car before you bring it to the shop. Don't just take pics of the area to be repaired. 2. Get a copy of the paperwork where they marked the scratches. so if they change it after, you have proof. They did not provide this copy to me and I didn't think to ask. 3. Don't pay the bill until you have thoroughly inspected your car. Think most auto repair shops always ask the bill to be paid before they retrieve you car...insist to inspect it first. Hope this was helpful. read more

Came in to repair my rear bumper on my 2013 Accord after being rear ended. I received my quote one day through Dylan who was quick and helpful. Then I waited for the other persons insurance to call me before setting up a time to drop off my Accord for repairs...basically for them to say "OK it was our guy's fault." Once I was able to get back in touch with Dylan and set up a time to drop off my car, they helped me set up my rental and that was that. Received a call when my car was ready (which was as they told me, 3 days) and I picked it up fixed and clean. They alerted me to another concern they had and I was appreciative of that because I had just taken my car to Honda so will be taking it back there for a 2nd look. Bonus point for being cool like that. read more

This place is amazing. Someone rear-end me on the freeway which made my whole bumper come off. I called my car insurance and they gave a list of auto shops to go to to get my car repaired. I did what most people will do and looked at each of the Yelp reviews. I was surprised when I saw that they had 5 stars with so many reviews. I can say I was super happy with how fast and seem less it was to get my car back. I would highly recommend going here, you'll be glad you did. read more

I didn't get anything done, but I got an estimate from Arthur, the owner of Alameda Collision Repair. From just the 15 or so minutes I spent at the place, I could already tell why it got such good reviews on Yelp. Arthur's friendliness, knowledge, and honesty are definitely reasons to recommend this body shop. I think what's really important about Arthur is that he won't force you into getting anything done that you don't need. He'll recommend lower-priced options if there are any available. read more

Excellent service. My husband was driving my car and got rear ended. I'm thankful that my husband was ok and that the damage to my other baby was minimal. The other driver's insurance covered repairs here. We brought my car in for an appraisal, and they told us we could come back for an appointment to get the repairs done with short notice. 2 weeks later, we brought my car in for the repairs, and it was ready within 2 days as promised. They did an excellent job. The only problem is that now I loom at the rest of my (black) car and want it to look as flawless as the bumper does. We were given suggestions for detailing shops, of which I hope to take advantage in the future. The staff was friendly, and the shop was spotless. I hope I never have to use their services again, but if I have the need, I will surely return. read more

Bottom line: got my 2014 Honda Civic bumper replaced for 850 flat. I worked with Jose! Honest, clear, concise and fair! Working with him and the shop was breeze! I also had a few scrapes in the front of the car, they even touched them up and it looks amazing now! I would suggest everyone to go to them. You will feel good coming out! read more

I brought my car here to get the bumper and muffler replaced after I was rear ended. From initial contact to when I picked up my car, I received excellent customer service. I dropped my car off on a Thursday and they gave me an estimated completion time of Tuesday at the very latest; since Monday was a holiday. Friday early afternoon I got a call from them letting me know my car was ready. I was very impressed especially after I saw my car! If you're looking for a car repair shop whose very professional, easy to talk to & work with, fairly priced and takes pride in the work they do, Alameda Collision is the place for you! Look no further. You won't be disappointed. read more

Absolutely fantastic. A friend of mine recommended Alameda Collision Repair when I was looking for a place to bring my car to after it was hit. So glad I brought it here as the service and the work was outstanding. I worked with Miguel, and he was awesome, taking care of everything that needed to be done with my insurance company, setting the drop off and pick up date (spot on with the repair estimate and all done on time). He made the whole process smooth and painless. Also, they have Pellegrino sodas in the waiting area. And Miguel had cough drops for me too! That's some serious customer care. I don't think I'd even consider taking my car anywhere else for body repair work. They are stellar. Thank you so much! read more

This place was amazing. Parking is a little tricky but the shop and the office are very neat and ALL of the workers are extremely helpful. Miguel really helped me out with my bumper repair. They prepared me for when my car was going to take longer than estimated and kept me updated whenever there was progress which was greatly appreciated. Hopefully I won't need another car repair in the future but if I do I will return to Alameda Collision Repair. read more

Dylan Lazo at Alameda Collison was great. Someone decided to hit the diver's side door of my parked car. The door hinges were so bent that the door wouldn't open. I had to enter the car Duke's of Hazard style or though the passenger door and climb over. The day arrived at Alameda Collison to get an estimate, Dylan worked on the door to get it correct enough to allow the door to open. At that point I hadn't signed anything or paid a dollar. He was already helping me get the car operable. The great service sold me. From there Dylan gave me numerous options to stay withing my limited budget. The car looks great. People have inspected my car to try and find the replaced area. They can't tell. Awesome work Alameda Collision. read more

This place is great! I came into Fix Auto Alameda very unhappy because my car was just vandalized, window broken lock broken everything ripped out from underneath the dash, Jennifer who works there helped me right away, very knowledgeable, she asked me to point out everything the car needed! She made me feel very comfortable and said the car would be done, No problem! She kept me informed step by step about my car, and when my car was ready for pick up, I was so excited to see my car, It looked amazing I highly recommend fix Auto Alameda, JAlesi read more

This place is golden for repair work. My car was treated with care and looked as if I never had any accident. Dylan was awesome on the phone and in person ( Thanks Dylan) I am returning due to a clumsy mistake which effected my bumper. I was able to get a honest quote on the job needed and know from my first experience that it is going to be done right! Happy I found this place ! For sure recommend. read more

This place is great, all around, for auto body repair. The people are friendly and helpful. The workmanship is awesome and the prices are reasonable and competitive. We had some repairs done to our bumper after a minor fender bender. Made and appointment and were in and out under an hour. Im sure times will vary but this was one of the fasted repairs I have seen done. Thanks to Arthur and his team at Alameda Collision Repair. read more

I had to get my tail light replaced, and Ricky did a great job of helping me, even getting my bumper looked at. It was my first time here, and I would come back again if I ever needed my car to get fixed. Would recommend! read more

This place is as good as it gets when it comes to car repairs and customer service. Sure, I could post pictures illustrating the before and after conditions, but, honestly, pictures wouldn't do their work justice. My car looks better than ever before. I would like to call out Leo for his exceptional service. He was beyond helpful from start-to-finish. He provided advice and guidance that helped me avoid a major snafoo with the insurance company. I would give this place 6/5 stars if I could. read more

Went above and beyond , got back the car a day early then expected and did a perfect job on the work. Also the price that was quoted was reasonable. For sure will be coming back here for future repairs. read more

Fix Auto Alameda - Before - Body Shops Near Me - Alameda, California

See all

I had a great experience at Alameda Collision Repair. The employees (I primarily worked with Kyle) were courteous, friendly, and honest. They quoted me almost $1000 less than another body shop and were much more personable and easy to work with than the other body shop. They sent me texts to update me on their progress and I was able to pick up my car after 5 days. They were able to fit me in for an estimate within a few days of me calling, and I was able to drop my car off several days after that. When I dropped of my car, I asked them to take a look at several other dings and they found a way to address them without charging me. When I picked up the car, they hadn't tidied up the dings so they did it right then and there. They explained several extra services I could come back for later, but when I explained that the car was a lease, they immediately said I didn't need to do the extra services. The owner (I assume? Didn't catch his name) walked around the car with my dad and I and discussed how I could get the most money back when I returned the lease. Getting body work done is generally a hassle, but Alameda Collision Repair made the process as easy and streamlined as possible. They were communicative, friendly, and honest in their handlings. I never felt swindled because I was a woman. I did notice that when my dad came with me to pick up the car, they talked more to him than to me. I can't really blame them for that given how much of a presence my dad has, and I felt respected when I was the only representative for my car. Hopefully I don't need any body work done in the future, but if I do, I would certainly bring my car back to Alameda Collision Repair! read more

On the morning of December 14, 2007 I was getting ready for work and I backed my Volvo station wagon into the driveway at my new house. I had just checked some stuff in the back of the station wagon and had forgotten to close the driver's side rear door. CRUNCH!!! I wrenched the door when it hit the fence. I felt like a fool. After many repair estimates ranging from over $2000 for a complete door replacement to $250 to paint a "Pick 'n" Pull" door, I took a chance that I didn't bend the door frame and replaced the door myself with the aforementioned "Pick 'n' Pull" ($30) door that I picked and pulled myself. Arthur Mercado, the owner of Alameda Collision, in advance of my "self-repair" was extremely helpful in directing me to places where I could find a used door as he quickly ascertained that I wanted to save some money and was willing to do some grunt work myself. To make a long story short, Arthur was more than willing to assist me...remember, he could have made a lot more money by not doing so, and by doing a factory replacement job could have cashed in. He offered to paint the door for $250 and his paint guy did an incredible paint match to my 10 year old paint. I thought he demonstrated exemplary customer service above and beyond the norm and the job was done promptly and to my specifications. I highly recommend this shop. Thanks, Art! read more

I originally got an estimate from Sid's Collision in Oakland since that's where my insurance company recommended. Sensing that place was bad news and having never heard back from them after the initial estimate (had to call the insurance company to get the details of the estimate), I decided to look for something in Alameda. Arthur and his crew were terrific. The work was top notch and Arthur delivered on all his promises--from when the work would be done to how much it would cost. When I told him I was thinking of having my windows tinted, he got me a a great quote from an outside vendor and guaranteed the work for life. I was so pleased with the whole experience that I've decided to let them put a new grill on my Chrysler 300. I highly recommend this shop and will use them for all future repairs and customizations. read more

We recently had our brand new car scratch by a local car wash and these guys were awesome at getting it out. What started as a 10" eyesore across the hood is now barely noticeable after these guys professionally polished it out on Monday for a very reasonable cost. Great people to deal with and definitely worth a visit! Thanks read more

Took my car in for some light repairs. Had a few scrapes and scratches on my car, the type that you get in parking lots. Also had some key marks on my doors and I like to keep my car in pristine condition. Arthur and his crew are easy to work with and very knowledgeable. Arthur took a very detailed look at my car and put together a comprehensive estimate to make all repairs and let me know that the paint on my car was a longer 3-step process. He talked me through the process and I felt confident that they would do a high quality job. When I picked up my car, I was not disappointed. They called me a few days into the repairs to give me an update and a progress report and I knew I had chosen the right comany to work with. The end result was a pristine car that looked like it just rolled out of the showroom. They even washed and detailed my car and I left a very happy and satisfied customer. They absolutely did an outstanding job and I would highly recommend them. There were no surprise charges at the end and they even fixed a couple of other small scratches at no charge. This place does outstanding work! read more

These guys are great! Wonderful service and proud of their work. My Toyota RAV 4 got rear-ended in the Webster Tube and I had to get the rear door replaced along with the spare tire and bicycle rack. Miguel was my man and he took care of the whole deal. Even ordered and mounted the new rack! When I went to pick up the car I rode my bike in and had to load it into the car (rack wasn't ready). Miguel looked horrified as I haphazardly threw the bike into the rear! He definitely cared more about the new bumper than I did! That's pride. And why I'll come back for any future work. read more

Would definitely recommend this place. I took my car to this shop because it was a AAA certified repair shop and I can see why. I had Miguel Hernandez help me. He was very friendly and is up-front about costs for labor and parts. Erica from the front desk drove me to my destination after I dropped my car off at this location, and she was very friendly and accommodating as well. They are clearly experienced in their field and they know what they're doing. They even vacuum and clean your car after they are done with it. read more

Glad I brought my car in here for repair. They did a great job fixing the damage itself and went further in fixing a few other scrapes at no additional charge. Everything was turned around quickly and on time. read more

Got my driver side window broken and door basically dismantled by thieves, luckily this body shop was nearby my house and I'm glad I found them, from the beginning they looked like they strived for excellent work! Jennifer Sappington and the rest of the team made sure I was pleased with the repair and was even texted updates of the whole process as it was happening, sure It May have took a bit longer than expected but greatness takes time right? The end result was spectacular like nothing ever happened, save yourself the trouble of going to a low end body shop and not being happy with the results and instead come to this prestige shop! read more

I trusted the repair shop to do a good job but instead I got my car back with this ugly looking piece of thing on it. Wish I could attach a photo but there is no option to do so anymore. I expected them to return my car to its original form after being rear ended. Cost was not the issue. I knew something felt wrong when another repair shop estimated $3500 in damages and they only estimated $1900. I probably should not have agreed to use their insurances repair shop. My car now has this weird long bumper to bumper metal piece drilled into some of the metal on the bottom. The damages from the drilling holes will be irreversible. If you don't want your car devalued, go somewhere else! Or they will just make your new car look like cheap scrap metal. read more

I bought my car in for an estimate via aaa insurance. Miguel gave me an estimate and asked me to bring my car back for repair in 9/12/17 because their shop is very busy. So I waited for a week and brought my car back 9/12/17. It Was initially promised to have my car repaired by Saturday then I called on Saturday. They told me delayed to Monday afternoon. Then I called Monday afternoon to see if I can pick up my car, they said I can pick up Tuesday at 5pm and possibly Wednesday morning. No one called me about the delay. And I have to call myself to find out the delay and delay agin! Just a lot of excuses why delay and how much they have no control over the delay. I'm disappointed with the shop. I chose this shop because of their good reviews. Won't return or recommend this place! read more

Great service! They stayed in touch throughout the process. Pleasant and friendly staff and still professional.

After a recent accident my insurance company told me I had to get serviced at one their stations that were completely out of the way! I waited months before clarifying I can take my car anywhere I want. My parents recommended me to alameda auto collision. Thank you Dylan for doing the overall inspection. Needless to say my car looked brand new and it was finished early! read more

I had couple accidents in my life time and been to couple body shops, I've decided to come here because of the rave reviews, but I was so wrong. Maybe I just had a bad rep. (Alan)? Don't know but I will not recommend or bring my vehicle back here again. I guess if you have minor damage it will be ok but for major damage where they have to disconnect any electrical component or remove your bumper with parking sensors, DO NOT BRING IT HERE!. I had major damage to my minivan where someone ran a red light and T-Bone me. This require repair for the sliding door, driver door, frame and paint. The estimate was about $5300 and the final cost when I pick up the van was $7000. Pro: My first impression of the place is high when I first arrive, the receptionist was really nice and friendly, the office space is nice and clean. The store front is small but they have many buildings within several blocks that they do repairs. They do have courtesy pick up and drop off which is really cool. So that give them the one star. Cons: 1. So when you agree and sign for the repair, they ask how often you want to be notified of the status of your repair, so i just said once a week since Alan told me it's only going to take about 1.5 weeks. Well, it ended up taking 3 weeks and not once did he call to give me status. The only time he calls is when I called him and he is not available and had to call me back. 2. I discussed with Alan at the beginning about the rust and minor ding on my fender and if he will fixed that since he is going to paint the whole side of the van. He said yes because it is just obvious that if you're going to paint over rust that you have to remove the rust before painting. Well, that did not happen. They did not remove the ding and the rust, they did not even paint the fender, they just clear coat over the ding and the rust. I know they did not paint the fender because I can see the rust with new clear coat over it. If they painted the fender, the paint would of cover the rust. When I ask Alan what happen, he just said he forgot about it. WOW. Even if you forgot, wouldn't your technician ask or mention that to you. 3. I found out that one of my foglight was not working and thought the bulb burn out so when I remove the foglight, the wires were mickymouse together, lucky they did not short circuit my system. I am pretty handy so I just re-wire it. I did call the shop back and was told that they had to remove my bumper so they can paint the fender, (which they did not). 4. Later I notice that my parking sensor was not working and saw that they had turn the sensor off. So I turn it back on and the the dash light came on showing sensor failure. All my sensor was working fine when I brought it in and now it does not work when I pick up the van. So to expedite the repair process, I google to see what the problem was. It pointed me to one defected sensor. I call the shop and told them what happen and brought the van back for them to check out and repair. Since they had to remove my bumper, they might accidentally damage the sensor. They did admit that they had to remove the bumper and dis-connect the sensor but they will not pay for the damage done to my sensor. They said if I want to fix the sensor that I have to split 50% of the cost. I was speechless. They damage my sensor and now I have to pay to have it fix. I told Alan to talk to the owner about this and he said he will check with the owner to see what he can do, this is about 9:30 am, Alan call me back at 5pm after speaking with the owner and said I have to pay 50% to have it fix. I was so mad I told him forget it, I will just pick up the van first thing in the morning. It took him all day for that reply. 5. I have fenders and door trim that was removed for painting. I told Alan that the trim was missing, he said, Oh, they forgot. So he had to order the trims for me. Alan seems to be a nice guy when I talk to him but it seems like he only follow though half of what we talk about and forget the other half. It's just too bad. Conclusion: I wish I had better experience at this place but it turn out horrible. Maybe this place is good for minor repair and not major repairs. So many things went wrong. I would not recommend bringing your vehicle here. Choose a different one from your insurance carrier! read more

This was my third time using ACR, sadly I keep getting hit by other drivers! They have always been very professional and helpful in every way when my car is in their hands. I would recommend them to anyone needing their car repaired. This last time my car was there however, some things in my car were damaged but they were happy to fix them after I brought them to their attention. Overall, they are top notch! read more

See all

This place is great. My car (which I bought used) has never looked this good. I'm not 100% sure they didn't just find another 96 Honda Civic in perfect condition and replaced mine. I went there after being in an accident so I wasn't in the best of moods. Everyone in the office was super nice and offered me drinks (actual beverages, not just a water cooler). the work was even done a day sooner than I expected. i hope I never get in another accident, but if I do, I know where I'll take my car. read more

These people are 100% legit! No doubt about ti! They repaired my back to its condition before the accident! They were cool enough to clean my whole entire car! :) :) :) :) It's felt like buying a brand new car! These guys are really nice and friendly and I highly recommend them! They call occasionally to let you know the status of your vehicle and how long it would take to finish it up. I highly recommend these people!!! read more

I've taken my vehicles to Alameda Collision Repair several times over the years and I've always been 100% satisfied. The staff is friendly and professional. Alan Burkland is a great communicator and kept me posted as to the progress of my vehicle repairs. Thanks for being there when we need you. read more

Hands down the best experience my boyfriend and I have had with an auto body shop! We currently share a vehicle so when someone hit our car and left without leaving a note, we were upset but wanted to find the best place to help us. The whole process was easy and Miguel was able to walk us through the steps of what was going on and he even provided us with updates throughout the week. Fix Auto Collision was able to fix our car on schedule and that was a big relief. Our car looks amazing after they worked on it and it was also detailed! We cannot thank them enough for taking care of us and our vehicle. Awesome service!!! read more

Miguel and team are on point. I randomly picked these guys after reviewing a list provided to me by Statefarm. I really didn't know what to expect. First, the team is straightforward and respectful of your time. They have a great system that sends out text messages regarding your vehicle's status and expected date of completion. They finished my car two days earlier than expected and returned to me washed and looking like new. They even took my rental car back for me. Great self help coffee/tea/water set up. I would def come back to them if I needed my car worked on. read more

I'm giving this place 5 stars for the work they DIDN'T do. That's because the damage to my underbody was much more minor than I thought, and they were honest about that and sent me to a place that fixed what I needed in half an hour. An untruthful business would have taken the job with no regard, so I am ecstatic that they were honest with me. And if I ever do need auto body repair, you can bet these will be the people I go to! read more