Thank you Arthur and team! Last year, after someone backed up into my front end, AAA recommended a couple of shops (of the two body shops who looked to specialize in older cars/restorations, ACR actually seemed like they wanted to help me out) ACR did an awesome job on my 1973 Datsun 240Z. Blending work and install of the rubber and chrome bits and hard-to-come-by chrome bumper all surpassed what I expected! The workmanship looked near-perfect and you cannot tell this old car was ever tapped on the chip - I hope to come back to them in a more positive situation, one where a car accident isn't involved, for some paint or restoration services, in the near future~ read more

The manager contacted us to "make things right" and he did. Maybe this was a fluke of mis-communication from the crew to management about the work done - either way I see it, it should be up to the owner to validate the work before they leave the shop. Cheer to the manager for going out of his way to resolve this. For that, I'll update to "A-OK" - thanks! read more

These guys are great! My girlfriend scraped her wheel on the freeway when someone got in her lane on the fast lane. She swerved to avoid getting hit but caused her to hit her front wheel on the center divide. Was gonna go through insurance but damage wasn't that bad that we thought it might be more financially smart if we looked into a local repair shop to repair the wheel. I gotta say, I was wowed. The shop was super clean, and the team was great and helpful. They even offered me a ride to wherever I needed to be! Now that's above and beyond because I've never been offered a ride at any other body shop. When I got my car back, they even took the liberty of washing the exterior of the car, which I drove in dirty with a lot of dirt and water marks. To boot, they even touched up the other wheels due to my bad parking lol. If anyone is looking for a good body shop to go to, Alameda Collision Repair is the way to go. read more

Alameda Collision Repair treats their customers with loyalty, respect, and makes sure your vehicle is in its original condition. The happiness and satisfaction of their customers are a top priority, and I can't be more happier with the out come of my truck. Thank you Dylan, and your whole staff for always giving A1 service to your customers. read more

From start to finish, I had a great experience with Alameda Collision Repair. I went in just shopping for quotes and was treated with respect and care by Leo. He worked with me on the quotes and made the whole process very easy when I chose to have my work done with them. They offer a texting service for alerts during the process, which is a great communication tool. At no time did I feel like I was in the dark about the progress of my car's repairs. Each person I came in contact with treated me with kindness, humor, respect, and care. If you need repairs done on your car, I cannot recommend this team enough. Shot out to Leo for making a fantastic first impression for the business. He is the reason I chose to take my repair work to Alameda Collision Repair. read more

I love Alameda Collision Repair! Good service. The person who helped me was Leo Popa! Awesome service. I am Deaf and yet communication was no problem. The paint job I needed was done quickly. I expected to wait a week, but it was ready in two days. I highly recommend you go to Alameda Collision Repair and ask for Leo. read more

I'm writing this partly because I feel guilty. I went here for a quote to fix my car. I explained that the car is kind of old and I didn't want to spend a lot to fix it. Leo sat down with me and really worked hard to make it as inexpensive as possible. He really spent a lot of time with me and was very nice and understanding. In the end, I decided to not repair the car right now because of its age. But if I ever need body work, you can bet I'll be going here! read more

I highly recommend this place. Kyle was so friendly and helpful, and the whole team delivers top-notch customer service. Not only did they fix my problem, my car came back sparkling clean from the inside all the way to the tires. That carwash was AMAZING. It made my day!!! read more

These folks are automative artists! I brought in my leased Ford with deep red metallic paint that had been GOUGED in the front by a vandal's knife or key. The damage extended onto multiple panels and looked all but unrepairable. As the end of my lease term approached, I was concerned that the damage would cost me big time, even after being "repaired." My service advisor Leo and the team at Alameda repaired it absolutely PERFECTLY. And when the lease inspector came to assess the level of wear and tear, the car passed with flying colors. read more

My poor WRX, which I'd only had for 4 months, got assaulted in a parking lot and the entire right rear quarter panel needed to be repaired. WOW, Alameda Collision Repair. Communicative, kind, and the lower of the two estimates I got for the work. When the work was going to take longer, they hooked me up with a complimentary rental car from a place just a block from their location. The repair makes the car look new, and they CLEANED IT! Super-easy to work with my insurance company, and I only ever paid the deposit. Would ONLY ever go here. read more

I have needed to have body repair done twice this year on my car (it's been a rough year...lol). The first time I needed work done, I chose this shop because of the consistent awesome reviews on Yelp. I am now a return customer because the quality of the work is excellent and the staff never fails to go above and beyond to ensure my satisfaction. From the time I drive up to the shop for a quote, to the time I pick up my repaired car, there is constant communication and absolutely no guess-work on my end. They handle everything and they patiently make sure I am clear with all the details before I leave. I highly recommend this auto body shop. You will not be disappointed:-) As always, thanks Arthur! read more

Hit and run on my new G37, i don't even have my license plates yet. *Tear* Was recommended to go to ACR. Spoke to Jose, VERY PROFESSIONAL. I was able to drop my car off that same day and he gave me a lift back to work. =] Although the repairs took a little longer then what it was quoted. It was understandable because I wanted them to spend as much time covering the damaged areas. They was nice enough to give me a rental for the mean time and dropped it off to me at work. I didn't know where the girl parked the rental and jose was nice enough to drive me to look for it HAHA. They also gave me a nice clean detail. My car looked brand new! Overall, they did a fine job. Their office is very clean and professional. See Jose for estimates! read more

I can't say enough about this place. Really great service and they deliver on results. I got my car back on Friday and my wife was amazed. She said the bumper and side of the car looked brand new. (and then of course started asking if she could get scratches on her car worked on...) They did a great job. The bumper was the same one, they got all of the scratches and scuffs out. The fender, they worked with Geico and convinced Geico that replacing the fender was wiser. Prices are very fair. The initial estimate seemed high to me at first. Even Geico's adjuster was in the same ballpark, and after the work was actually done, there was more that required replacement and repair--so the initial estimate was lower. This past experience where the guy sideswiped me (and then lied to both insurance companies and claimed it was my fault) still leaves a bitter taste in my mouth. #AlamedaSpirit ACR helped ease the pain and frustration of the local dentist taking me for a ride. I'm gladly taking my cars back here if trouble strikes again. Thanks to Jose and the crew. Hats off! read more

Ok this place is soooo amazing! Even if I moved from alameda I'd probably drive back here for any car/tire problems. These are the most honest, kind and skillful car guys. Especially a shoutout for Jose R, if u go there ask for him! They covered me thru two different pothole messes that blew out my tires and when I recently had a nail in the tire they fixed it on the spot. Fantastic place, no where else to Go! read more

I don't normally take the time or effort to write reviews for companies I do business with, but in the case of ALAMEDA COLLISION REPAIR I truly felt compelled. I drive a black 07 Infinity that I take meticulous care of. When I park the car, I do so at the very edge of the lot to avoid door dings, as a result the car has remained in perfect condition, with exception to the FOUR hit & run/no fault accidents I have fallen victim to in the last 2 years. The first time I went to a shop recommended by insurance company right here in ALAMEDA for AUTOBODY work ... BIG MISTAKE! It was a fight with the shop just to have the correct parts used in the repair. They were cutting corners by using aftermarket parts that didn't fit, once they had the check from the insurance company, I was truly at their mercy, and had to return the car again and again before it was even close to right. The next time I took it to ALAMEDA COLLISION REPAIR, and worked DIRECTLY with Arthur, the owner, who took great care to make sure the repairs were done right. I was extremely happy with the outcome. Not only did it look great, but they delivered it when promised, and seemed to go the extra mile to make sure I was happy with the end result. Then a few months later I had a minor situation, and because it was geographically more convenient, I elected to take it to a MAJOR AUTOBODY shop in San Carlos. Again, I was extremely unhappy with the quality of work. When I brought the car back to have the drips, runs, and blemishes in the finish fixed, the guy at that shop acted like he couldn't see what I was talking about! I felt insulted, after all this is HIS business, I would expect him to be able to pick out those imperfections much easier than I could. After returning the car several times, although each time there was slight improvement, I could still see many imperfections. I finally gave up. Then (again) last month some a-hole hit my car while it was parked, causing over $6500 in damage! This time I took my car back to ACR, again worked with Arthur on the initial estimate and eventually the supplemental claim. After ACR had gotten the car taken apart, they discovered additional hidden damage, which I expected would mean a delay, but that was not the case! They finished on time as promised, and the car looked perfect! As it turns out Arthur was on vacation for the tail end of the job, which initially worried me, but Bernadette was every bit the service oriented accommodating professional I could have hoped for. Frankly, I find that is not often the case when you go from working with the owner of a business, to working with the staff, especially when the boss is away. Thank you ALAMEDA COLLISION REPAIR. You are the best in the bay area bar none! read more

This place is AMAZING!! They are fantastic with EVERYTHING! From the customer services to the speed to the communication with the insurance companies to the finished product. THEY ARE FANTASTIC! But if you're not convinced, read on... I was rear ended on the freeway during stop and go traffic for the first time. Stuck with a lady trying to skip out on paying her end of the money, I was frazzled and upset. I went to Alameda Collision Repair based on their Yelp review and I wasn't dissapointed. I pulled in, no appointment, my estimate was done in less than half an hour (pictures and all!). I got a call as soon as the insurance company approved the estimate and they already had the parts on order as well as an appointment for drop off within a couple days. Each step of the way they were in communication with me. They didn't mind my numerous questions and they PERFECTLY matched my 1998 BMW Z3 hot red paint! It was like new! So then six months goes by and WHAM! My coworker smacks my car. As soon as the other insurance company made an estimate, it was 2 weeks and I was back driving my little red sports car down the road. They recognized me and my car the second I pulled in. Paul helped me and he was AWESOME!!!! So then 3 days goes by and WHAM! A random dude hits the exact same spot they just repaired. Needless to say, I cried. Paul was amazing again. He saw me pull in and jumped up to help. He was supportive especially since I was so frustrated. He was so efficient with the estimate and after working out the kinks with the other guy's insurance company, Paul was calling me up with a time for drop off. Basically, I LOVE ALAMEDA COLLISION REPAIR!! I have been there more times than my poor car would like but they are fast, friendly, and helpful every single time. I would recommend them to anyone and I wouldn't change a thing!! read more

FAA took exceptionally good care of my car. Originally estimated time to fix car was week and a half. Got it done In 5 days. Office and staff very clean and tidy. Curtesy sodas stood out to me and were appreciated. Love how my car turned out. So in love with paint and finish of new exterior parts. Will definitely save and contact them again for the future. read more

A couple months ago, a car rammed into the driver side of my Subaru (while I was in it) and mysteriously ended-up practically on top of my car - in Alameda, which is has a 25-mph speed limit. My poor car was hurled forward and propelled into the car in front of me, as well as into the street light on its passenger side. I think the accident legit made it into every passerby's Instagram story; even the cops were taking personal photos because they'd never seen an accident like that in Alameda, lol. Needless to say, there was 360-degree damage. My insurance company recommended Fix Auto and I almost (almost!) wouldn't mind getting into another accident if Fix Auto could fix my car again, lol. That's how freakin' good they are. Fix Auto followed all COVID-19 safety precautions and they were incredibly responsive, friendly, and transparent throughout the entire process. (Thankfully, because my insurance is bomb, I only had minor deductible amount to pay. Whew!) Fix Auto even have a situation worked-out with Enterprise Rentals that enabled me to drop-off my rental at Fix, saving me an extra trip to the rental car company. On top of all that, Fix Auto not only fixed my car ahead of schedule, they washed (exterior AND interior) my car for me. When I got my baby back, it was so shiny and sparkly that it almost looked brand new! Fix Auto is like the overachiever A+ student that annoyingly skews the curve for everybody else. 100% recommend Fix Auto for all your auto repair needs. Thank you for saving my car! read more

Phenomenal service! I took my Audi Q5 to get the rear bumper repaired. Not only was the work excellent and on time but they beat their own quote. That's a first! read more

I guess I'm just one of the hundreds who have absolutely nothing bad to say about Alameda (now Fix) Auto on Park Street in Alameda. I had extension damage to the front of my car and now you can't even tell I was in an accident. The entire staff was gracious and helpful. They even detailed the inside of my car before returning it to me. Now that's service! read more

I got to work with Jenn S on my AAA claim. OUTSTANDING customer service from start to finish. When I got my vehicle back, it looked brand new. The detail work was amazing both inside and out. read more

Miguel and his team have helped me 3 times over the last year and a half. Each time, they have taken great care of my car and made it shiny and newer after each collision. Very responsive and eager to please with a quick turn around time. Highly recommended. Stacey read more

We had never purchased a car less than ten years old. We essentially bought our dream car: a 2015 Toyota Highlander. A week after driving it off the lot, the roof rack proved defective and ripped off the roof, causing severe body damage (and luckily not hurting anyone or damaging any other property, except our kayaks). Our dream car became a months-long ordeal with the dealership, Toyota corporate, and insurance. Then the white knight came rolling in: Alameda Collision Repair. From the beginning, they were professional, honest, polite, timely, and on the ball. I just picked up my car a few days before they estimated it would be ready (I've learned that a generous estimate is always best when it comes to things like this). Since we've never had a car repaired, I was half expecting to be able to see where the repairs were made. NOPE. Exactly like new. EXACTLY. Thank you Kyle and the rest of you at Alameda Collision Repair- for being the only company that was easy to do business with through this ordeal. Now we can move on in our dent-free dream car. read more

Wonderful experience at Fix Auto. Kyle my rep was really good at handling my car from the time I brought it in until I received my car back. The process with my insurance company was easy with Kyle´s assistance and the repairs were done to an excellent standard. My car was really clean when I picked it up, which is huge plus in my book! I would recommend Fix to anyone in the Bay looking for a great auto body and collision shop. read more

Fix Auto is nothing but the BEST. My husband and I are completely impressed with the repairs on our car as well as the customer service that we received. They not only returned our car fixed, but cleaned it inside and out. Our car looked like the day we bought it. Their 5 star rating is for a reason. Thank you Fix Auto! read more

I selected Alameda Collision Repair purely because of it's convenient location in Alameda off of Park St and I really lucked out. They are friendly, professional and most importantly do amazing work. I brought in my Infiniti G35 that was rear ended and was worried about them being able to match the paint color, but they pulled it off perfectly. They were even able to repair certain panels (perfectly) instead of replacing them as two other shops wanted to do. An added plus is that they are right near an Enterprise rental car (walking distance) if you need alternate transportation while your car is with them. read more

I had a brand new with 700 miles on a GS500 Lexus, I backed it into a truck lift gate and as a result tore a 5 inch gash in the drivers side rear and broke the tail light...not bad but broken. What I'm still trying to understand is the first estimate was $2,469.22 and the final repair bill was $3,395.00 and the rear taillight was not replaced and is still broken. The excuse was "oh that left rear light is $650.00 and we thought we would save you that money." I made the mistake of paying the bill and then and only then after they drove the out, once I saw the taillight was not replaced for $3,395.00 drove home with a knot in my got because I was not happy at all. The two other estimates from different companies included the taillight replacement. During the repairs receive a call that the first estimate is more because we need to paint the door, this went on and on. I can't see why in the first estimate should have been the first thing they should have written down. So now I need to shop for a rear light and have that replaced. Tom read more

My paint got chipped from a falling tree during a bad windstorm. Jorge at Alameda Collision Repair did the paperwork and he seamlessly worked with my insurance company all the way. I got my car back in 2 days, and it looked like the damage to my car never happened. My car is a 2016 and so I was so sad when my 'new' car got damaged. It is now perfect again. My car was spotlessly clean inside and out, when I picked it up and just great service from everyone. It is customer service at the highest level. Their office and customer areas are very clean and welcoming too. Often the car offices have scents of motor oil, gas, etc. but this was like waiting in an office that wasn't an auto repair. I give them the highest rating because I don't know what they could have done better. read more

I really recommend for everyone when you need to look for an auto repair shop. They have very good service.

The staff that I dealt with at this facility was polite and professional to a point. I took my Audi Q7 in for an estimate and according to myself and several other people, my Vehicle had minor scratches, a bottom panel had been disassemble but unharmed, so all that was needed was the panel to be clamped back on which in my opinion could not take more than 10 minutes. I have pictures of the damage and am looking to post them here. The appraiser , Kyle came back from the computer and said, there's a lot of work to be done, I said to myself, what do you mean , I only have minor scratches. I looked down at the sheet and saw an estimate amount of nearly $3,600, that was a total outrageous amount given the work needed to be done, when I post the photos judge for yourself. I wasn't going to accept this quote as gospel, so I went to Maaco in San Leandro who had done a good job before painting my Corvette. The same job there with a quote of $1400. I'm not in anyway trying to trash anyone, but fair is fair and the price quoted at Alameda Collision was beyond fair, I was paying out of pocket and had I sent the photos and paper work to my insurance company, I am sure they would have sent me elsewhere. read more

Great service. Great work. They returned my initial call right away and set up an appointment for an appraisal. Leo completed the appraisal on-time, professionally, and fast. When the work was done, I was running late to pick up my car. I called 5 min before closing an Leo stayed 20 minutes late waiting for me. Needless to say, I'll be going there again if I need work done. Tip: enterprise car rental is a block away, which is really helpful. read more

I had a little fender bender and AAA referred me to Fix Auto. Excellent attention to detail. Customer service first rate. Fixed my fender exactly as quoted and on time. Easy location too. I highly recommend Fix Auto! read more

This body shop is top notch! Seriously the best and easiest experience ever. Their customer service is like no other and Jennifer made this process so simple and painless. She kept me updated at all times and was always so sweet and helpful. I forgot my garage remote inside and they made sure to have it waiting for me when I went to sign paperwork for repair. Thank you for making my car whole and beautiful again Jennifer and Fix Auto!! read more

I took my car to Alameda Collision Repair after a high-speed collision caused about $5,000 worth of damage. Because an out-of-state trucking company was paying for the repairs, an independent appraiser had to write up an estimate. The appraiser took 2 weeks to respond initially and then failed to show up once the car was at the body shop. Arthur at Alameda Collision was great throughout the whole ordeal--my car ended up being at the shop for about six weeks, much of that time waiting for the appraiser to answer calls and emails. They didn't charge a storage fee, and they kept me updated during the process. The car looks amazing--you would never know that it had been hit by a mack truck and bounced off of a concrete wall. The reason I gave four stars out of five: unfortunately, when I picked up the car, the sunroof was broken. There wasn't time to take it back in to be fixed before I moved across the state, so now I have a sunroof that doesn't work. read more

There is not enough to say about how great these guys are. Service was prompt and of great quality, customer service was amazing, and price was reasonable. I am glad we took our car here. Highly recommended. read more

The repair made for my car has held up after several months and I can say I am very pleased with their services and workmanship. The staff (especially Jennifer) is so helpful and friendly. The car looked as good as new and was even gorgeously detailed when I picked it up. Having someone hit your vehicle and having bodywork done on your car isn't fun but this place has such good service it takes a little of the pain away. read more

I have taken my car there a few times, but after my last experience will probably use another repair shop. ACR returned my car to me with the repair done incorrectly (it should have been obvious to their naked eye), so it had to be re-done. The next time I picked up the car I drove it home and found chemicals, tools, etc. belonging to the shop still in my car. The folks who work here are polite but seem overwhelmed by business. read more

Luckily most of us don't have to be in the situation where we need a good repair shop too often. But for times when we do, it's great to have a good local business like Alameda Collision Repair to call upon. The staff there is very friendly and helpful. Especially the front office receptionist. She was so friendly and funny and made the whole process very easy. Jose was also very good at getting an accurate estimate to me within minutes and keeping me updated on the status of my car through to completion. The finished work on my car was amazing. It looks even better then brand new. I'll definitely be recommending this business in the future. Thanks to everyone at Alameda Collision Repair. read more

I was rear ended on the freeway recently so thru no fault of my own I was forced to deal with getting my car repaired. Luckily I found Alameda Collision Repair. I originally chose it because it was an authorized provider for my insurance - State Farm, and because it was walking distance from home. However, I was thoroughly pleased with the service I got there. Arthur Mercado who is either the owner or manager took great care of me. He worked with me to start and complete the work in the timeframe I could stand to be without my car -- even to the extent of overnighting a part that was going to take longer to arrive. His crew did a beautiful job of repairing the damage and cleaned my car to boot. Also, when I came back about a week later asking for a minor adjustment he gladly took care of it on the spot -- no questions asked. Finally, he took care of all the paperwork with my insurance carrier which saved me a lot of headaches. Thanks Arthur -- hopefully I won't need your service again for a long time. But glad to know you are there if I do. read more

First class experience all the way here. They treated my small job as if it was an important one to them. They even reused a couple of my undamaged parts saving me even more money. I will be bringing my cars back here in the future and would highly recommend this shop to others. read more