Right before the holidays I was running errands at the mall, and I had car accident in the post office parking lot. New car, first scratch, I was sad, no clue what to do. Called my insurance and they gave me options and Alameda Collision Repair was the one I went with. Great customer service, easy to talk too. Put me at ease. They said three days and they had it my car spanking new in three days. read more

Fix Auto Alameda - Body Shops Near Me - Alameda, California

I've used this shop several times when they were Alameda Collision Repair. Happy to see that the name change hasn't affected their excellent customer service. They replaced a bumper fascia for me recently and not only stayed within their original estimate but threw in detailing as well. read more

I am still waiting for the promised call back from "the manager" to explain to me why the shop is refusing to put pack the parts they took of my car to do an estimate. It's been two weeks now...Jose has my number. The car was in worse condition when I picked it up...how can that happen with any car service? read more

Top notch shop. Clean, well lit along with efficient, professional staff. Estimator provided a lot of options and realistic costs and time frame. Everyone takes pride in their work. Highly recommended. Bottom line: They will do what they say they will do. Go in with confidence. read more

It was horrible they didn't fix my car proper yet and there was a person work there his name is Geo or Giovanni very rude didn't return my calls back and very rude and I would never go back again or take my car there read more

Got my Car fixed after it was scratched and my experience was great. The Staff were very friendly and helpful. My car looked as good as new and they even washed it!! read more

Awesome!!!! I am definitely giving these guys five well deserved stars! I had my car towed to this location since it was one of recommended collision repair shops from my insurance company. I had rear ended someone in the morning and rendered my car not driveable. After waiting a few long days for the estimate, a received a call from Fix Auto with the bad news that my car will most likely be considered totaled after my insurance company receives their estimate. I immediately became saddened upon hearing this terrible news over a simple fender-bender. However, with today's hybrid systems and the costly repairs, insurance companies will most likely consider the cost of repairs over the actual blue book cost of the vehicle and will have the car totaled. I cannot and could not afford to lose my car. After calming down from the terrible news, I called my insurance company and begged them to please reconsider not totaling my car that I just recently purchased. My insurance company said they will need to review the total cost of repairs and will need to get back to me. So, I prayed about it and waited. And prayed some more and waited. Then one day, Kyle at Fix Auto called with the Awesome news that they were able to work with my insurance company and will be able to repair my car!!! However, it will take 3 or more weeks, which was fine with me! I thanked Kyle so much for being able to pull this one off to get my car fixed. Power of prayer. After waiting for 3 weeks, Kyle and his team had my car looking and running good as new!! I went into the office, paid my insurance deductible, and Kyle walked me to my Prius. It even runs better now than when I had purchased it! I highly recommend this wonderful auto shop to anyone needing their services! I can't thank you enough for your efforts on making this almost a total loss to a complete success! read more

Frankly speaking, a few years back I had a difficult time deciding between my Mercedes dealer's body shop and Alameda Collision Repair to perform the bodywork and repainting for my vehicle. After doing much research, I decided to give Alameda Collision Repair a try. I was extremely pleased with their level of professional service as it pertains to customer care and follow through. More importantly, as a performance car enthusiast, I found the level of detail and workmanship at Alameda Collision Repair to be outstanding. Since then, I've brought several other vehicles in for either repair or touch up work. With each visit, I've been consistently pleased with the quality of their service and with the exceptional workmanship. Special thanks to Leo and Kyle for their outstanding customer service and for meticulously overseeing the repair work done on my vehicles. read more

I got rear ended and ACR fixed the damage. Great service, friendly staff, and nice office/waiting area. When I got my car back I felt like it was a new car. They cleaned it too, inside and out. Thank you ACR! read more

So what did I need done? I needed my passenger side mirror replaced What Happened? I got introduced to one of the workers there and I showed him my car. He wrote down the VIN number of my car and we went to his desk. At his desk he began to search on his computer mirrors that would match my VIN. He also asked me if the car had heated mirrors, I honestly wasn't sure. He wasn't sure either so he started to give me some estimates using the VIN number he looked up the mirrors that would go with the car and showed me the one with the non heated mirrors. It was cheap, like 180 dollars after labor, so I said lets go for it! They stayed in touch with me and set up an appointment for returning the car to me and it was pretty organized, so thats a plus on their part. Although when I was told to come in to pick up the car, the worker told me that the mirror came out to be more expensive since he ordered the one with the heated mirrors. Apparently he ordered based off of whatever the VIN was. That makes sense tbh. The VIN has all the information he needs, although he never really communicated that information accurately to me. I thought "oh 180 dollars, thats a good price!" and then when I got back, it was like 500 dollars. So I felt like I got tricked. If I knew it was that much I would shopped elsewhere. So I just took it, they did the labor, the did the work, nothing I can do about it. I think they coulda done a lot better job communicating the cost to me though. The Result: The mirror was replaced, and since it was a mirror with a lane view camera I went to test the camera out and it wasn't calibrated. The person that helped me did not realize it wasn't working which points out that they did not test the vehicle functions. So the mirror was replaced, but the rear view mirror camera is not functioning. They said I would have to take it into the car dealer to get it fixed and that would cost more money. So I said screw it, I will try to fix it myself. A simple youtube video later, and I found a solution. They could of done the same thing, but they didn't. So I see negligence and laziness from my interaction here. I wish I could give them a better review, but I feel kinda screwed on this and well I will take the hit for y'all, and you can know from my experience. I would not recommend going here. Sure it could of been some mistakes here and there, thats fine, but the fact that he didn't even test the camera or do one simple call or youtube search or something to calibrate the camera is kinda what really pushed me over. read more

Fix Auto provided great service for my Hyundai Elantra. Kyle kept me updated over text messages on the status of the car, and made sure everything was done correctly. Very professional service here and glad to have entrusted my car to a great shop. Came in after hitting a runaway tire on the road and having damage done to my front bumper, fender, and undercarriage, but now my car is in tip top shape! They also communicated with my rental company to extend my release period while my car was in the shop so there were no issues from that viewpoint. The car was in the shop for about 2 weeks so they made sure the rental release period was extended long enough to cover the entire period of repairs. read more

My catalytic converter got cut and Esurance sent me here for work. Miguel, the manager, is a class act. Probably the most professional auto shop I've worked with. They got my exhaust put back together and got me back on the road ahead of schedule. I can't recommend Fix Auto enough. read more

My car got rear ended by a person having a seizure. It was a crazy experience. Kyle Lyman at Fix Auto was great! He went out of his way to make sure that everything was done right. He sent pictures to the person's insurance., kept in communication and most of all my car is looking fantastic again. Many thanks to Kyle and the body shop crew. read more

Had a great experience with Fix Auto. Mainly interacted with Giovanni but everyone was great! They were very professional, frequently provided updates (that was right on track) and went above and beyond. They even cleaned the interior! I have small children so you can imagine how many crumbs there are =). Much appreciated! My car looks perfect now, inside and out! Would definitely recommend Fix Auto! read more

Despite having to come in due to being in a minor car accident, my experience at Alameda Collision Repair was great. Great customer service, very knowledgeable staff, and finished the work earlier then expected. They also send text messages to keep you updated on the repairs, which is really convenient. The work done on the car ended up being awesome and I am very happy with the end result. I highly recommend! read more

My car looks better than the day I bought it I really can't thank Miguel and the the rest of the team at FIx Auto enough after being in a whirlwind of an accident they were attentive to my needs and worked seamlessly with my insurance company the whole shop is clean and shows the pride they have in there work space no stress in that office everyone is cool as a fan...and the fridge is well stocked they run everything top to bottom professional and the rock solid work they do affords them the level of peacefulness this shop has I will drive or be towed nowhere else if I'm ever in need of there expertise ever again thanks again guys. John Oh yea my car that I don't keep very clean to be honest was spotless vacuumed all my junk neatly organized and placed into bags Unnecessary and greatly appreciated hats off read more

Relatively minor rear end issue was dealt with by Kyle doing the estimate quickly-- and the numbers were very fair. Fix was very agreeable as far as accommodating a time frame that met with my needs. And the final product was extremely well received on this end. Not only was the damage well repaired but the car looked better than when I picked it up new from the dealer. Don't think I could have asked for more. read more

I'm impressed by the professional team at Alameda Collision in Alameda. I'm so happy I chose them again. My wife had their Castro Valley location fix her 2016 Mustang GT which was rear ended. My work van (which was side swiped by a person with vision issues)received the same prompt service from their Alameda location. I received an accurate quote from Kyle, and a fair price to fix a couple other issues not included in the accident. They were fast at getting back to me to schedule a quote. And they beat my insurance company at informing me about the claim. Long story short, the side of my van looks way better than the other now, which is dent free. The pic on the left doesn't show all the damage or do justice to the amount of damage that was there. But the end result cannot leave me more pleased. Thank you so much Alameda Collision. #1 read more

Fix Auto Alameda - Body Shops Near Me - Alameda, California

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Had a great experience with Fix Auto Alameda. They fixed my Prius C bumper and wheel well problems. It looks as good as when it came out of the dealer brand new. When my wife picked up the repaired car, it was washed and they cleaned up the inside and it looked as good a new. read more

Fix auto, formerly known as ACR. Here again for my add on parts for my 2019 Tacoma. Dylan, the person who assist with my order fast was and efficient, my parts came in 2 days after ordered. Their prices are much cheaper than at my local Toyota store, I saved almost 35% off vs if I would go to One Toyota in Oakland. I love Fix Auto Alameda. They are the only one I will ever bring my cars to. read more

They dont want to fix my car due to my car having a minor scratch that the other driver that scratch it did. They don't even respond back or even call me back when I needed a assistance. read more

I've brought two vehicles here. My Acura MDX was rear ended around 6 years back, and the most recent on my Infiniti - a hit and run on the corner of the front bumper. My cars seem to have a target symbol on them =/ Anyway, after the hit and run, I already knew I wanted to take my car here since my first experience was smooth. Everyone is very friendly in person or on the phone and you're always acknowledged once you pull in. I also received text alerts with the status of my car every step of the way. The work on the Infiniti bumper is clean. When we purchased the car used months back, it had a huge scuff on the other end of the bumper, and they cleaned that up too! The car was ready earlier than expected and pick up was just as smooth as a drop off. Not that I'd ever want to come back, but if someone decides to use any of my cars as target practice again, I'd definitely return here. The whole team is awesome. read more

Dropped by to get a quote. Told me I need an appointment for an estimate and their next appointment was three days away. The person was kind, but didn't even ask what I was in need of. I just drove to the next body shop a block away and they got me right in. read more

Seriously the best experience with a body shop ever! The team here went above and beyond to make the process easy for me. Very trustworthy, helpful and communicative... which based on my experience, is extremely rare to find! Highly recommend Fix Auto in Alameda to anyone in the Bay Area! So good!:) read more

I used USAA to find Fix Auto to take care of my car when my bumper got scraped in a hit and run. Not only did they make it like new, but they cleaned my car and did this all 4 days ahead of schedule. Plus their staff is just amazing and really friendly. Definitely coming back here if I ever have any car issues. read more

got a quick quote- that was less than places in oakland and berkeley. generous with the waiting room water, soda coffee, and candy. Everyone was super nice, made eye contact and smiled. Haven't had work done yet, but so far everyone has been pretty great. will adjust review once completed. read more

I brought my car to get estimate since car accident, and Jose gave me a very helpful advise, he also explains many things about my car problems with kindness, even if he have known I should to bring the car to another place. Great service! read more

From start to finish, I had a great experience with Alameda Collision Repair. I went in just shopping for quotes and was treated with respect and care by Leo. He worked with me on the quotes and made the whole process very easy when I chose to have my work done with them. They offer a texting service for alerts during the process, which is a great communication tool. At no time did I feel like I was in the dark about the progress of my car's repairs. Each person I came in contact with treated me with kindness, humor, respect, and care. If you need repairs done on your car, I cannot recommend this team enough. Shot out to Leo for making a fantastic first impression for the business. He is the reason I chose to take my repair work to Alameda Collision Repair. read more

This place hasn't disappointed me. I've came here before it was Fix Auto Alameda. Kyle assisted me with an unexpected electrical issue with my windows. Since I had a repair here in the past that involved my door panel being removed they would look into it and if it was no damage it would have been covered and no cost. However, my motor to my windows went bad. Things were timely done and the customer service was amazing! My car was cleaned and I left a bowl of oatmeal that they ended up washing and leaving on my seat. Super thankful for their service! read more

Alameda Collision Repair treats their customers with loyalty, respect, and makes sure your vehicle is in its original condition. The happiness and satisfaction of their customers are a top priority, and I can't be more happier with the out come of my truck. Thank you Dylan, and your whole staff for always giving A1 service to your customers. read more

These people were great. From the time I parked my damaged Spyder and walked in the door until the time I picked up my beautifully repaired little car, they were friendly, competent, and informative. Jennifer kept me informed several times a day by text message. No hassle with the insurance company at all (Farmers, they were also great). They did an excellent job on my car, it looks beautiful. One headlight lens had to be replaced so Jennifer even cleaned the other headlight lens to make it match. They also thoroughly cleaned the inside of my car! I am so pleased. Totally recommend these people. read more

I highly recommend this place. Kyle was so friendly and helpful, and the whole team delivers top-notch customer service. Not only did they fix my problem, my car came back sparkling clean from the inside all the way to the tires. That carwash was AMAZING. It made my day!!! read more

Ok this place is soooo amazing! Even if I moved from alameda I'd probably drive back here for any car/tire problems. These are the most honest, kind and skillful car guys. Especially a shoutout for Jose R, if u go there ask for him! They covered me thru two different pothole messes that blew out my tires and when I recently had a nail in the tire they fixed it on the spot. Fantastic place, no where else to Go! read more

FAA took exceptionally good care of my car. Originally estimated time to fix car was week and a half. Got it done In 5 days. Office and staff very clean and tidy. Curtesy sodas stood out to me and were appreciated. Love how my car turned out. So in love with paint and finish of new exterior parts. Will definitely save and contact them again for the future. read more

I guess I'm just one of the hundreds who have absolutely nothing bad to say about Alameda (now Fix) Auto on Park Street in Alameda. I had extension damage to the front of my car and now you can't even tell I was in an accident. The entire staff was gracious and helpful. They even detailed the inside of my car before returning it to me. Now that's service! read more

A couple months ago, a car rammed into the driver side of my Subaru (while I was in it) and mysteriously ended-up practically on top of my car - in Alameda, which is has a 25-mph speed limit. My poor car was hurled forward and propelled into the car in front of me, as well as into the street light on its passenger side. I think the accident legit made it into every passerby's Instagram story; even the cops were taking personal photos because they'd never seen an accident like that in Alameda, lol. Needless to say, there was 360-degree damage. My insurance company recommended Fix Auto and I almost (almost!) wouldn't mind getting into another accident if Fix Auto could fix my car again, lol. That's how freakin' good they are. Fix Auto followed all COVID-19 safety precautions and they were incredibly responsive, friendly, and transparent throughout the entire process. (Thankfully, because my insurance is bomb, I only had minor deductible amount to pay. Whew!) Fix Auto even have a situation worked-out with Enterprise Rentals that enabled me to drop-off my rental at Fix, saving me an extra trip to the rental car company. On top of all that, Fix Auto not only fixed my car ahead of schedule, they washed (exterior AND interior) my car for me. When I got my baby back, it was so shiny and sparkly that it almost looked brand new! Fix Auto is like the overachiever A+ student that annoyingly skews the curve for everybody else. 100% recommend Fix Auto for all your auto repair needs. Thank you for saving my car! read more

Miguel and his team have helped me 3 times over the last year and a half. Each time, they have taken great care of my car and made it shiny and newer after each collision. Very responsive and eager to please with a quick turn around time. Highly recommended. Stacey read more

Wonderful experience at Fix Auto. Kyle my rep was really good at handling my car from the time I brought it in until I received my car back. The process with my insurance company was easy with Kyle´s assistance and the repairs were done to an excellent standard. My car was really clean when I picked it up, which is huge plus in my book! I would recommend Fix to anyone in the Bay looking for a great auto body and collision shop. read more

We had never purchased a car less than ten years old. We essentially bought our dream car: a 2015 Toyota Highlander. A week after driving it off the lot, the roof rack proved defective and ripped off the roof, causing severe body damage (and luckily not hurting anyone or damaging any other property, except our kayaks). Our dream car became a months-long ordeal with the dealership, Toyota corporate, and insurance. Then the white knight came rolling in: Alameda Collision Repair. From the beginning, they were professional, honest, polite, timely, and on the ball. I just picked up my car a few days before they estimated it would be ready (I've learned that a generous estimate is always best when it comes to things like this). Since we've never had a car repaired, I was half expecting to be able to see where the repairs were made. NOPE. Exactly like new. EXACTLY. Thank you Kyle and the rest of you at Alameda Collision Repair- for being the only company that was easy to do business with through this ordeal. Now we can move on in our dent-free dream car. read more

I got to work with Jenn S on my AAA claim. OUTSTANDING customer service from start to finish. When I got my vehicle back, it looked brand new. The detail work was amazing both inside and out. read more