The dent, paint and part replacement was done in an excellent manner. They kept me posted frequently on the progress of repairs. They made up for lost time due to the insurance company responding to them slowly. Alexandra was efficient and friendly and handled my impatience regarding the insurance company delay professionally. read more

Have been here several times for front bumper replacements and other bodywork for a totaled car. Staff are helpful and friendly. The bumper replacement and other bodywork they did and their paint jobs were great. They even provided a little primer and leftover paint from my job for some additional touch-ups I wanted to make on the car ( small pebble paint damage etc). Would recommend. read more

Recently purchased a vehicle with a lifted front bumper panel. Thought it was a broken clip, turned out to be the bracket on the bumper itself! AAB first quoted me for a repair that replaced the entire panel. Professional, but way out of budget. They were able to come down to my level and provide me with work that was up to expectation for a percentage of the cost! They also provided me further insight about the vehicle at no extra charge. Highly recommend read more

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Very responsive to questions, super helpful, prompt, and reasonable! Definitely recommend.

Great service, responsive, very knowledgeable about both of my cars. Would highly recommend.

My car's door handle came off. I used Yelp's project feature to message a handful of auto body shops - was bummed to be left feeling like out of the 5 contacted, 3 of them seemed to only be willing to work on larger more expensive fixes. Alameda Auto Body asked when I could come in, so I just popped up. They had my door handle on within an hour of arriving. Shout out to Jerry who works the front desk - he was super knowledgeable of my issue and noted it would probably take about 30 mins which prevented me from being charged a minimum hour service fee. No hassle, no bs, just straightforward service. Highly recommend!! read more

My car got hit by Chevrolet Silverado on the driver side :( When I called my insurance to file a claim, they were able to give me a website that located the auto body shop that works well with them. If you have National General Insurance / Encompass / Allstate, this place definitely knows what they're doing! Before I found this location, I did call the first one near me and unfortunately that location didn't accept new clients until 2 weeks out... When I called this location, they immediately told me I can come in next day for an inspection & evaluation. I was really happy that they were able to do what they need to next day. My car was still somewhat drivable, so I didn't have to leave it at their location, but if your car is completely unsafe and not drivable, it's best to call them ahead of time if they have space to leave your car there. When I got to this location, the friendliest front desk gentleman helped me out, his name was Tian. He was super helpful and knowledgeable! He truly pays attention to details when it comes to the inspection of your damaged car. He helped me order all the parts that my car needed, and it came within 3 business days! Once the parts arrived, I was able to drop off my vehicle next morning. Tian and another gentleman, Marcus, helped me out during the drop off process; it was smooth and easy! They were kind enough to order me a Lyft back home, since I had no ride. One thing I love about this place is that, they send you a website to see the status of car being repaired! Never in my life I would experience an auto body shop using a system like this. This team is VERY responsive through e-mail communication; if I ever had any questions, they would answer in a reasonable amount of time. I love how this team truly cares about their customers and are passionate about what they do. That's the true value of an auto body shop. The feeling that you're part of their family and your vehicle are in good hands! I would totally highly come back to this location for any future repairs (hopefully not car accident ones). Kevin (the owner) truly built an amazing team full of hardworking people, and you'll definitely get your moneys worth! read more

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I had my truck repaired at Alameda Auto Repair and had a great experience. The team was professional, friendly, and fast, and the quality of work was excellent. Special thanks to Duc for doing such a great job on my truck. I highly recommend Alameda Auto Body & Services to anyone who needs reliable vehicle repair services. Don D. read more

Thank you so much, Duc!! Fast, responsive, and great communication. The part came in quickly and installation was completed within half an hour. Overall, smooth process from start to finish. Highly recommend! read more

Please take pictures of your entire vehicle prior to getting a repair here, and inspect as much as possible afterwards. Also, I would suggest going through insurance as it felt they tried to take advantage since I was paying out of pocket. I had a good experience in the past, but this time around the quality of work and attention to detail was disappointing. I got my car fixed for dents and paint chips on the hood, fenders, and roof. They quoted me one price, then adjusted the quote with more accurate numbers and notified me about it which I liked. However, when I went to pick up my car, the bill had changed again to a higher price and I was told they had to remove and replace 2 emblems because it would be best to not reuse the old ones. When I walked out to inspect my car, the emblems they replaced were in a completely incorrect position. I was told I could leave my car there so they can fix the issue, so I did. I was under the impression that they would get new OEM emblems as they originally said using ones that were already glued to the car would not work, but they ended up using the same ones they removed, which ended up having some damage from the removal process. Not only this, but the placemat of the badges were still obviously incorrect. Also, if they reused these emblems, why could they have not used the original ones in the first place? On top of this, from having to redo the emblems, they left a scratch on the panel they just painted. I was told that I could leave my car again so they can "try again," not considering my time being wasted and having to pay for rides/UBER. I was also told that the placement of the emblems on my car were put back by "picture reference" and no measurements were done to ensure the correct placement. Even through picture reference, the placement was obviously incorrect. I unfortunately could not leave my car any longer so I brought it home, and after a quick wipe down from the dust, I could still see a few areas they said they addressed that I could still see primer or bare metal! I compared the quotes and final bill because the numbers still did not add up with what they fixed. I'm disappointed as I trusted this shop and the end result was not worth the time or price. I'm not even sure if I should go back to them to fix the issues when I have the time to do so because I don't believe they will do the job right the 3rd time around. Completely unsatisfied. read more

I took my car to Alameda Auto Body to repair the bumper and they gave it back to me in worse condition than when I dropped it off! As I picked up the car I noticed that they had cracked my rear tail light while fixing the bumper and there were all these new micro scratches and divets all over the sides of my car! They apologized, promising to replace the tail light and fix the major scratches but when it was time to pick up the car, they said they could not do anything about all the scratches. They offered no discount or credit, they just took the insurance money and ran, so unprofessional. I wish I had taken my car anywhere else. read more

Alameda Auto Body - Scratches and divets - Body Shops Near Me - Alameda, California

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I'm so happy I went local and not to a big body shop. Jerry and team were super helpful and fast getting my car fixed. Great communication with me and my insurance. Car was completed before suggested ETA and it looks beautiful and just like new. 10/10 recommend. They gave it a nice wash and I'm pretty sure they even vacuumed and cleaned the interior. Super grateful. read more

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Alameda Auto Body did a great job matching the paint multi coat Red paint on my Tesla Model 3 to remove some small scratches on the paint and they polished and painted the wheels to make it look as good as new. The price was very reasonable. read more

I had a great experience with Alameda Auto Body! A rusty old truck backed up into my car while parallel parking and left a huge paint chip on my front bumper. Alameda Auto Body was very communicative, professional, and quickly fixed up my car flawlessly! They even washed it and cleaned the inside!! Such great service! I definitely recommend this shop! read more

Had some bumper and side panel damage that needed to be fixed. These guys were recommended and boy did they deliver! Very considerate about my time, clear with the time it would take and the cost, and they did a great job, above and beyond. I'd give them 6 stars if I could. Great people, great owner, easy to work with. Highly recommend! read more

Very friendly and busy! Great quality work in repairs! Blessed that this body shop was conveniently 3 houses down for my residence! Will take my cars here for repair if needed as they are part of AAA network providers! read more

Alameda Auto Body - Bumper repair needed - Body Shops Near Me - Alameda, California

Very tardy update to my original review: Everything turned out great! I was contacted by Alameda Auto Body on 4/18 that my mirror came in, and they replaced it 4/22. They were especially accommodating about scheduling--they told me to just swing by whenever was convenient, and sure enough, his team swapped in the mirror while I waited. Marcus was great again, and the Alameda Auto Body team left me happy with the experience! read more

Today I had the most amazing experience at Alameda Auto Body! I believe the manager or owner's name is Marcus. He provided exceptional customer service! I've rarely experienced this level of customer care! Their work quality was impeccable, pricing was very competitive, and customer service skills are unmatched! I will definitely be bringing my vehicle back here for any future needs! You nor I will regret it! Signed, One Satisfied Customer! read more

Alameda Auto Body Shop was definitely a Body Shop I would only recommend to anyone! Great customer service, price, and quick with great quality of work! I took my car in for repairs after my collision. Nhan at Alameda Auto Body shop took care of the situation from start to finish. I trusted him with my car and he definitely did not disappoint. He updated me with everything my car had to go through and was very kind. Nhan also helped me with everything including getting me a ride to and from the car rental. I didn't have to really deal with AAA because Alameda Auto Body shop took care of everything. After an accident/collision, there's always so much headaches, but Alameda Auto Body shop made sure to keep the whole transaction quick and smoothly. Thank you so much to Nhan, the staffs who worked on my car, cleaning it, and for the awesome work! My car looks brand new again. read more

Informed them about my problem, answered me quickly with a estimate. Completed necessary work in a quick and impressive manner. Excellent staff and customer service. Super favorable prices. 10/10 service best auto body shop in the Bay Area. Would recommend. read more

My low rating is mainly due to the fact that after I picked up my 2004 ZHP I drove home to Petaluma from Alameda. the next day I drove it up to Santa Rosa where when driving in a parking lot a guy told me my car was making a weird sound when I drove by him. Long story short, all but one of my lug nuts were so loose I could unscrew by hand!! Someone forgot to tighten them and having driven highway speeds for well over an hour, I could have been seriously injured or even killed. The rest of the complaints are minor such as ordering the wrong bumper and corner lights. It looks good and the guys were really nice, but I can't get past the one severe error. read more

Alameda Auto Body - Just the front driver side. - Body Shops Near Me - Alameda, California

Well done! The employees are great and very friendly specially Marcus. Thank you so much for getting the repair done earlier than expected. I highly recommend this auto shop for any auto repairs. read more

Alameda Auto Body - Looking like brand new again! - Body Shops Near Me - Alameda, California

Brought my Honda in for a estimate following a collision. I had been recommended by two friends to this body shop. The representative was great. He did up thorough check of the car. He wrote up an estimate and it was approved by my insurance. Since I needed the car and it was drivable , he took a down payment for the part and we scheduled the actual repair to be done in 2 to 3 days. Highly recommend. read more

I went to AAB thinking that I probably have to have my back bumper replaced. One corner on the side had been torn away from the mount. Thanks to Nhan who was polite and assured me that the bumper was fixable. He wrote up an estimate for a new bumper, but he also had Marus come over and take a look. They saved me $1300 by just resetting the bumper scews. Everyone I made eye contact was friendly and helpful. This company understands customer service and how important it is to have a happy customer. I have been going to AAB for many years and have always had the best experience. I have recommended them to others, and they all have thanked me for my recommendation. I don't usually write reviews but this one was important to me. Juanita read more

Great service, friendly workers. Marcus took care of my car in need of urgent repair. This place is busy! To me that's a sign of a good repair shop, while waiting I could tell there were a lot of regulars and repeat customers so that says a lot. read more

My car was vandalized about a week ago and the person pulled the plastic windshield seal off the right side of my car. I researched auto-body places in Alameda and decided to take my car to Alameda Auto Body to get an estimate for replacing the item damaged. I was told I needed to order the item from Oakland Honda and then take it back to Alameda Auto Body to install it. I went over to Oakland Honda and the items I needed were in stock and available to purchase $200 for big piece of plastic!. I ask how much it was to install there and they said $200 where Alameda Auto Body quoted me $40. I purchased the items I needed and took my car back to Alameda auto body! It only took them 45 mins to install and fix my car! Marcus was the mechanic I spoke to and he refused payment when I picked up my car. I was shocked and thanked him. I received excellent service and I was pleasantly surprised by his kindness. I will be back for sure for all of my auto body needs in the future! Thanks Marcus read more

Kevin and his team are awesome I highly recommend them. There work and customer service is amazing you'll be in good hands if you use them

They did a great job love it left it like a new I m so proud of their work and details

The best auto body shop around! The entire team is reliable and trustworthy! Thank you for working within my budget and doing an excellent job. I am grateful. read more

After one visit, I am hooked on Alameda Auto Body and Servoces The staff is courteous, respectful and honest almost to a fault. As a result of me running my car over a curb, the front bumper hung loose. Proposals from a few autobody shops range from a new bumper to reattaching the loose bumper at a cost of over $100. Fortunately, I drove by Alameda Autobody while running an errand, and dropped in for an estimate without a prior appointment. Non, a young staff member there, offered to reattach the bumper on the spot and at no cost. I was running an errand and had to schedule an appointment the next day. The next morning, the car was fixed while I waited in their waiting room. Non firmly declined my offer to pay for the work. All throughout, he was friendly and respectful. I am struck by his courtesy and honesty. If I ever need bodywork on my car, Alameda Autobody will be the only one I will go to. read more

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If I could give more than 5 stars I would!!! I had a minor mishap with my vehicle... called in and was told I could swing by immediately! I was greeted by plenty of smiling faces, but I have to shoutout Marcus - he was extremely personable, highly knowledgeable and worked on my car quickly and diligently! This was such an easy and seamless experience for me, thank you guys so much. Would definitely recommend this place to anyone in need of body repair! read more

DOS: 7/22/2019 - This review is a bit overdue! My car was parked right outside of my house while these 2 kids were playing on the streets on their hoverboard & hover buggy. I had a feeling something bad was going to happen, but didn't pay any mind to it. Before I went back into the house, I've already seen these 2 kids run into other people's car with their body. Moments later, I hear a semi loud noise & witnessed one of the kid smack the side of my car with their hover buggy. Fast forward. I brought my car to Alameda Auto Body for an estimate & had the kid's parent take care of the payments with their insurance. Diane & Hector has been super helpful throughout the entire process. My car was done is such a timely manner. The final result was amazing. Thank you Diane & Hector for taking care of my car! read more

Alameda Auto Body - After: Damage repaired. - Body Shops Near Me - Alameda, California

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Marcus is a gem! Efficient, great communication and excellent body work are why I will come back again. My car looks brand new again.

My parked car was side-swiped, luckily person left a note and contact info (because there are still good honest people around) which was such a relief. Went through insurance and ended up taking car to Alameda Auto Body. First visit, Harmony took photos of damage and emailed quote same day. Scheduling was simple and painless. Also, spoke with Marcus who was professional, he explained the whole process clearly. He was understanding and helpful. Dropped off car on a Monday 6pm and picked up Thursday 4pm. Repair was done expeditiously and my car looked great! I would recommend this place to anyone. read more

My mom had an unfortunate accident with her Toyota Mirai rear bumper/ trunk, but luckily Triple A was able to help with looking for a shop near us to fix this. The staff is amazing and really care about their customers. I cannot stress how much of a great compassionate auto body shop this is as we were having issues on the deductible with our insurance on our end. They also did not stop there as we got a call from them so they could install a weather strip inside. Small rubber lining that did not originally come with the car or anything. Me and my mom are very appreciative of this shop and recommend anyone to stop by with any car issues without hesitations. Thank you so much!! read more

Great experience here...They fixed our badly damaged accord to new looking condition..runs and sounds great..Dewey was very informative in terms of oem and after market parts.. he was also great with communication as he updated me several times during the process...highly recommend read more

I worked with Alameda Auto Body to reattach my bumper and install a new fog light cover. They were so friendly, helpful, and prompt. They told me exactly which parts I needed to order from my car manufacturer so I could get those directly and then did the installation in less than 15 minutes. Awesome service, so kind and helpful. I'll be back when I need a new bumper, which in Oakland, will likely be soon. Thanks, Marcus and team! read more

Alameda Auto Body did a superb job! The staff was professional, friendly, and knowledgeable. I highly recommend this place to friends and family. My Honda Accord bodywork and paint job came out beautiful. I could not be happier. This team goes beyond expectations. Thank you for getting me back on the road. read more

Alameda Auto Body - Like new - Body Shops Near Me - Alameda, California

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Duy made my entire experience so great. He was reliable, explained everything well, and made the whole process quick and easy. The work done on my car was quick and looked great. Everything felt very COVID safe. My car was returned with plastic wrappings. I'm so grateful for how easy this process was! Thank you! read more

Alameda Auto Body - Plastic coverings on my car - Body Shops Near Me - Alameda, California

If I were to review my experience atthis place with one word, it would be NIGHTMARE. The work was not done right. No attention to detail, no inspection of the work. No follow up. The only reason I use this establishment was on the recommendation of somebody who ran into my car. I'll never do that again. The only bright spot in the entire operation is Dianne in the office, she follows up and keeps her promises, but she's the only one. Update: ACR followed-up with me after I posted the review and offered a complimentary detail job to make it right. They did a much better job the second try. Would now recommend. read more