Had a fantastic experience with Beacon Plumbing. I initially contacted them for a request that…read moreended up not being needed upon their review, but the technician, Josh, still went above and beyond throughout. He was very professional throughout, and took time to explain everything and provide clear evidence to support his recommendations. Josh also took the time and initiative to help track down filters for our kitchen water filter and figure out the appropriate specifications on the frequency of replacement, and a quote for doing the work if we wanted further assistance.

As the owner of a property management company, I work with contractors and vendors every single…read moreday. Unfortunately, my experience with Beacon Plumbing was one of the most unprofessional customer service interactions I've ever had. We submitted a work order for a leak under a kitchen sink. Several hours later, we received an email in all caps stating, "CANCEL, INFORMATION NOT CLEAR." There was no explanation or request for clarification. Confused, I called the office simply to understand what information was needed so we could get the work moving forward. Camille answered the phone, and the conversation quickly became hostile. Rather than allowing me to explain or working toward a solution, she repeatedly interrupted me, refused to hear my explanation, and ultimately hung up on me. Thinking the call may have been disconnected or there had been a misunderstanding, I called back. Unfortunately, the second conversation was even worse. Camille remained aggressive and dismissive. When it became clear she wasn't interested in resolving the issue, I asked to speak with her manager. Her response was, "I AM the Manager!" Your phone system states that calls are recorded. If that's the case, I would strongly encourage Patrick Cahill, the owner, to review this call. As someone who owns a business and manages employees myself, I was genuinely shocked that an office manager would speak to a customer this way. Ironically, we had a Beacon technician complete a work order at one of our rental properties just days earlier, and the experience with the technician was excellent. Because of that, we were excited to send more business to Beacon. Unfortunately, this interaction with the office completely changed that. Customer service matters just as much as quality workmanship, and after this experience, I cannot continue to trust Beacon with our business. It's unfortunate because this could have been resolved with a simple conversation. Instead, we've decided to take our business elsewhere.

My wife and I wanted to update our bathroom, and we received several proposals, most of which were…read moreshower inserts. Due to the high cost of these options, we contacted Tile Outlet and Granite and received a very reasonable bid to replace the existing shower with tile and glass doors, and add tile a tile surround on the tub. When the job was complete, we were extremely happy with the results. If you're interested in updating your bathroom, pass on those "one-day" shower replacement companies and contact the outstanding people at Tile Outlet and Granite. Tile Outlet and Granite offers impeccable design advice, great products, outstanding installation personnel!

Be extremely careful about what you are getting in quantity. I learned the hard way. My receipts…read moreshowed the supposed square footage, not the boxes. My contractor picked up 83 boxes which contained 7 tiles, equaling 14 square feet. The total pickup was 996 square feet, not the 1200 listed. This was also evidenced when I ran out of tile. This also happened on a small order where I did the math for what I needed , added 10% for waste and was still 2 boxes short. The receipt does NOT show boxes, so you do not have recourse once you leave the store. Phil is argumentative, and although Marco seems decent, this has not been resolved so this is my PSA. This has cost me over $1500 in materials and trips back to the store for more tile. It was Florida tile so part of the issue is probably with the supplier too. Count the boxes AND the tiles. Sorry guys but that is the truth. Otherwise, good selection and customer service.

Great team of painters. They did one indoor room at a time and worked with my schedule as needed…read more Highly recommended

Mike did a great job on our home! Was punctual and on time. No problems and did amazing with our…read moreproject.

Jose and his crew did a fabulous job adding landscape curbing to both our front and backyards. We…read morecouldn't be happier with the service and product we received. He started and finished much sooner than we expected, and he kept us informed every step of the way. Unlike many contractors we've dealt with recently, he was so responsive. Highly recommend JR Concrete if you want quality workmanship and someone you can trust to be responsive.

Jose did an excellent job from the time he showed up to give me an estimate on the replacement of…read moremy backyard patio to the day he poured the cement. If you're looking for the BEST concrete job with no worries then look no farther than J.R. Concrete & Landscape. Jose does quality craftmanship and pays attention to all the details. Thanks Jose! I will definitely recommend you!

Great Job! Very knowledgeable and explained what happened clearly. Left everything suer clean…read more Works great! will call again for next needs of service.

I was having some electrical issues luckily I called All Current Electrical. Aaron was fantastic…read more He was responsive and was able to come out that day. He quickly assessed the problem and corrected it. YIPPEE!!! I was so happy with the work I got an estimate for some new work I had been thinking about. The estimate was very reasonable and the work was top notch. I give them 5 stars

Tim was amazing! The most current windstorm peeled up two small sections of our roof so I turned to…read moreYelp for help! He responded to my Yelp inquiry promptly and came over that same afternoon to complete our roof repair! His honesty and work are way above par and a fair price to boot! Would recommend!

Awesome service, great repair, excellent price. A shout out to Tim. Had unknown damage from a…read morewindstorm. He came same day we called, went up to the roof and found extensive loss of shingles, provided photos and a great price. Came out next day and worked until 9PM and got it repaired. It looks perfect and the price was excellent. Tim -- thank you! We know who to call when we need roof work. Superb service!

Nick is a genius! Don't even call anyone else for your concrete needs…read more He polished our basement floors. They turned out amazing - Better then I could have ever expected. Even though the project took longer then anticipated, nick was very fair in his prices. He didn't try to raise them like most other people would. The floors look amazing. Nick should be your only call for all things concrete.

It was a pleasure to work with Nick. He was very reliable and responsive to our vision for staining…read moreour back/front porch and surrounding concrete areas. He took the time to explain the process and go over color ideas for getting the exact look we were looking to achieve. His pricing was true to cost of material and labor. There were no surprises since he provided a detailed estimate before starting. We would highly recommend Sweet Concrete to friends and family.