Cole and Ethan did a amazing job figuring out my A/C problem got it fixed in a timely manner what a…read morewonderful couple of young gentleman I would highly recommend (express plumbing heating and air conditioning we have used this company several times always QUALITY WORK thank you ERNIE B

Honesty integrity professionalism!…read more Furnace went out. We called them. First thing was told your system is old you need a new one! Pricing and work was not established prior to work. Pricing and work not established. Requested itemized estimate for work from office. I was told they don't do that until job completed. I will never use them again Yes our heating system is working 2 days later2866. Paid I still want to know what was charged itemized. I don't think they will do it. The company wants to sell not repair...that's my impression We paid now I want to know what I paid for. Hopefully they will give me honest information.

Brock the owner of the company does the installation himself and takes as much time as needed to…read moreexplain how the Water Softener works and how to maintain it. He promptly returns all calls or texts and shows up right on time. We were so impressed with the high quality of his work that we later had him come back to install a reverse osmosis water system at our kitchen sink. His prices are very competitive and includes a warranty exceeding the manufacturers' coverage. Recommend him without hesitation for any work that he does.

Recently had a softener installed and service was awesome! Owner was friendly, knowledgeable and…read morefollowed up to make sure everything was running smoothly. Highly recommend! Bonus-- local, independent small business!

Had a fantastic experience with Beacon Plumbing. I initially contacted them for a request that…read moreended up not being needed upon their review, but the technician, Josh, still went above and beyond throughout. He was very professional throughout, and took time to explain everything and provide clear evidence to support his recommendations. Josh also took the time and initiative to help track down filters for our kitchen water filter and figure out the appropriate specifications on the frequency of replacement, and a quote for doing the work if we wanted further assistance.

As the owner of a property management company, I work with contractors and vendors every single…read moreday. Unfortunately, my experience with Beacon Plumbing was one of the most unprofessional customer service interactions I've ever had. We submitted a work order for a leak under a kitchen sink. Several hours later, we received an email in all caps stating, "CANCEL, INFORMATION NOT CLEAR." There was no explanation or request for clarification. Confused, I called the office simply to understand what information was needed so we could get the work moving forward. Camille answered the phone, and the conversation quickly became hostile. Rather than allowing me to explain or working toward a solution, she repeatedly interrupted me, refused to hear my explanation, and ultimately hung up on me. Thinking the call may have been disconnected or there had been a misunderstanding, I called back. Unfortunately, the second conversation was even worse. Camille remained aggressive and dismissive. When it became clear she wasn't interested in resolving the issue, I asked to speak with her manager. Her response was, "I AM the Manager!" Your phone system states that calls are recorded. If that's the case, I would strongly encourage Patrick Cahill, the owner, to review this call. As someone who owns a business and manages employees myself, I was genuinely shocked that an office manager would speak to a customer this way. Ironically, we had a Beacon technician complete a work order at one of our rental properties just days earlier, and the experience with the technician was excellent. Because of that, we were excited to send more business to Beacon. Unfortunately, this interaction with the office completely changed that. Customer service matters just as much as quality workmanship, and after this experience, I cannot continue to trust Beacon with our business. It's unfortunate because this could have been resolved with a simple conversation. Instead, we've decided to take our business elsewhere.

Honest pricing, work was through and neat. Mike was a nice…read moreguy and just got to work. I asked about another item I was curious about, he had a good fix for me when the time comes

Michael was at my home to repair a couple of issues with my bathroom sinks…read more He arrived, identified the problem in short order, had the parts needed and had the problems repaired in a very short time. I would recommend his company with no reservation.

I've been having a real hard time finding a good plumber as I have tried several different ones…read more My tub drain, bath sink, and my laundry room sink have all been very sluggish at best. I was wanting them to just run a snake thru them. You wouldn't believe the reasons they came up why they couldn't do that. I was at wits end. I found Stateline Plumbing and Drain and was willing to try one more. What a blessing, Travis called me back within an hour and was here in the time frame he said he would be. Travis travelled 25 miles to get here. He and his helper immediately went to work. Guess what with a little over hour they had open all the drains. He answered all of our questions. I will call Travis again if and when if any other problems arise. Thanks, Travis

Fair, reasonable pricing. Honest, thorough and reliable…read more Quick to respond to service needs.

I contacted Smile Plumbing to help install a gas line so I can change out my electric stove to gas…read more Sean was quick to reply to my message, and showed up the next day to evaluate. He gave a very fair estimate and we scheduled for a couple days out to allow for my new stove to be delivered. He took care of everything from pulling city permits, scheduling inspections and making sure my new stove was installed and ready to go for me with minimal down time. I'm thrilled to have such an awesome plumber to call for all my future needs. I highly recommend Sean for anything you need. I can't say enough about how wonderful and easy every aspect of the service has been.

Sean from Avid plumbing was an amazing referral from a handyman of mine and I highly recommend him…read more Sean has a work ethic that you don't see often anymore, it was very refreshing. He is so polite, very professional, communicative and take so much pride in his work. He was apprehensive at first to do an outdoor shower for liability purposes, but still came to spec the job, which I really appreciated. He ended up taking the job and was exciting about the challenge and the design and went as far as doing research on how he could make the water valves safe from freezing in the winter. He just went above and beyond every step of the way. I really appreciated the complementary home inspection of all the plumbing inside and outside the house PRIOR to starting any work. That was so smart and so nice and it actually turned out to be a life saver for me when he found a pin hole leak in a pipe underneath my house that had been leaking for weeks! I am not sure anyone else would have found that. Needless to say, he ended up fixing that, saving me a disaster down the road and getting the shower done in two visits. He worked non-stop all day, is very clean and neat and takes so much pride in his work. I highly recommend him! I am very happy :)

Absolutely amazing and honest plumbing company. We were freaking out because plumbing isn't our…read morespecialty and Meridian water caused build up apparently to our shower we replaced the faucet, the valve, flushed the water heater and we should have just called Sawtooth! It would have saved us money from the get go. Honest to goodness plumbing Chris saved the day and didn't charge an arm and a leg. We are keeping them and referring everyone! Idaho original good guys.

From the owner: Idaho native owned and operated. We specialize in saving people money with their underground…read moreplumbing installs and repairs. We pride ourselves on building a great relationship with our customers, being transparent and providing a quality product that lasts.

I'm leaving a review under my own name. Rick Valdez did our patio over the July 4th holiday as we…read morehad to remove the dogs for 3 days. He did a beautiful job and have already had comments on it. I highly recommend this company. It turned out better than I imagined. Robert Hinshaw

High quality product done well & within the quoted timeframe. I've happily recommended Rick and his…read morecompany to anyone who asks.

I would like to recommend Mr. Rooter to anyone who needs plumbing and related services. This is our…read moresecond experience with this company and we are very satisfied with their work. Our service Tech, Tom Crane, was on time, friendly, and professional. He took time to explain everything he was doing, asked if we had any questions or concerns, and worked in a timely manner. He took good care of our property and belongings. Tom checked on work that had been done previously to make sure things were functioning properly , and they were. Thanks, Tom. We appreciate you!

Chris and his team came out and fixed a water leak we had from the house to the street. They were…read morevery professional and prompt. They left everything as they found it (Aside from the leak obviously) and we couldn't be happier. We highly recommend Chris with Mr Rooter should you have any plumbing repairs needed. He answered all questions we had. Thank you Mr Rooter and team