Service, communication and friendliness were very good…read more Over and above their call of duty to be sure. I know there are a couple of negative reviews, but at least give them a chance by asking them for a quote on your plumbing needs. And then make your call. You've got nothing to lose . I took a chance and was more than satisfied. I will most certainly use them again for my plumbing needs!!

Came out to quote me on a job 2 other guys had looked at. Both other companies quoted me $400+…read more Chris identified a quick fix within 10 seconds and didn't charge me a dime. Awesome service!

I needed to have my freeze proof outdoor faucet replaced. Checked into Yelp, received 4 bids. Zack…read morehad good references and could come same day (Saturday) with a couple of hours. He arrived promptly and got down to business. I liked his good attitude and was impressed with his knowledge of the project. He quickly picked up the faucet parts and completed the work quickly and efficiently. He tweaked some install steps to best provide for a lasting installation. His fee was below the $250 minimum bids I received. I would and will recommend Zack to my friends.

Responsive and fast service but very overpriced for services rendered which included installing two…read moretoilet handles purchased from Amazon, moving my own sink faucet from one upstairs bathroom to another and installing two other bathroom sink faucets. Fast service but be sure to ask for quotes ahead of time.

Thank you for the excellent, professional, and prompt service your team provided recently…read more Last year, we had a water purification system installed in our home by McDaniel Plumbing. Unfortunately, we recently experienced a leak from the system (which was not due to any fault of their installation or work). Because I was leaving town the next day, I needed the issue resolved urgently. Their plumber arrived within the hour, immediately fixed the problem, and provided very helpful information on our plumbing. I've been highly impressed with their work and customer service, and highly recommend them. I will definitely be a long-term customer.

I am very satisfied with McDaniel Plumbing. Chris and his apprentice came out in a timely manner,…read moretold me exactly what they planned on doing, and told me what it would cost upfront. I had a very badly clogged kitchen drain. I had already had someone (a handyman) come out and tried to unclog it...didn't work. I learned a valuable lesson. This is why you call an actual plumber who knows what and how to fix the problem. Within about 30 minutes, my sink was cleared and ready for use. He gave me some helpful tips on how to keep it that way as well. He kept everything clean and dry and cleaned up before leaving. I was very impressed. And most of all...he didn't gouge me. The price was very reasonable. If I had called him first, I could have saved myself the money I paid the handyman (he was there for almost 3 hours...I had to give him something for his time...ugh). If you have plumbing issues, call McDaniel Plumbing!

I can't recommend Jesse highly enough. He's an independent plumber and also a neighbor, and I…read moreoriginally found him through another neighbor's recommendation -- and he has been exceptional every step of the way. When a Costco refrigerator delivery exposed a water leak in the refrigerator line, it became an emergency situation because the refrigerator couldn't be installed until the leak was fixed. Jesse came right out, handled the repair quickly and professionally, and did not charge an emergency fee. While he was there, he also found and repaired a leak to the dishwasher at a very fair price and even fixed a leaking tub issue at no charge, which really speaks to his integrity. More recently, when my water softener started having issues, Jesse stopped by just to turn it off so it would stop recycling -- again with no service charge. He later installed a brand-new water softener, with excellent workmanship, very reasonable pricing, and his usual friendly, easygoing personality. It's rare to find someone who is skilled, honest, responsive, and genuinely kind. Jesse is all of that. If you value supporting local, independent tradespeople who truly care about their work and their neighbors, Jesse is exactly the kind of professional you want to call. I trust his work completely and highly recommend him to anyone looking for a plumber they can truly rely on.

EMB Plumbing was at my doorstep in no time after giving them an urgent call for a plumbing issue…read more Jesse took care of the problem and did a great job. His prices were competitive and I highly recommend this company. I will use them for all future plumbing issues.

I've had them come out and install a reverse osmoses system under my kitchen sink (also connected…read moreto my fridge for pure ice maker) and a water softener for the rest of the house in my garage. I'm impressed with the finished products and the much improved water quality. I can now do home dialysis where as before there was too much calcium in my water tests. Definitely a home improvement and great guys. Water for showers and clothes/dish washing is notably better.

Fairly attentive when I was having a $3500 system installed last year, but it wasn't always easy to…read moreget them back for the repeated visits needed to fix leaks. This year, they've cancelled the first appointment to install new filters, and today simply no-showed. I waited all morning for someone to show up for the 9-10am appointment. I called the office around 10:30 and had to leave a message. When I called back about an hour later, I was asked to reschedule. They offered the familiar lame excuses that have been commonplace. Follow-up and follow-through are not their strengths. Sloppy and unreliable are how I would describe them. There is nothing special they have to offer, and their products are easily available at big box hardware stores. Save yourself the frustration and inflated price, and look elsewhere for these services. Absolutely not recommended.

We had an alleged billing error which was quickly corrected. The faucets were installed quickly…read moreand our plumber was very knowledgeable. Marianne Shannon

We called and explained what we needed. They were cordial and took down our info. Then they…read moreGHOSTED. Zero follow up.

What a great company. Gabriel was on time and fixed. My problem. Had a very reasonable price. Would…read moredefinitely use them again. Highly recommend.

New construction build here with 13 months of experience working with Prime…read more Rough in plumbing and final plumbing for new build was done as expected. I'm not an inspector or permitting, so I'm communicating results from the plumbing work. My general lens as an owner, does the water run and are there leaks. Called Prime in Feb '25, we had a leak at a bathroom faucet and faulty plunger, booked an appointment and had a plan to inspect. Calls, text and emails, the issue was resolved July 16th. Painful experience to get Prime to get the parts to repair this and it required 4-5 months. When plumber was in house, he was upbeat and positive, I always appreciated that, given the repair timeline. It took a long time, and appreciative this was resolved. 12 months and 2 weeks into the plumbing ownership and a check valve on the inline in my garage leaked and has caused Subfloor, LVP, and wall damage. Tally for repair is adding up quickly and laundry room is unusable at the moment due to the water leak. In summary, the office is solid answering phone, confirming appointments (4 stars) The techs when are in home are focused (4 stars) The results, water leaks and both extensive and costly repairs that have caused inconvenience for our family (1 star) As an Elite Yelper I encourage you to proceed hiring Prime with thoughtful caution (Overall 2 star).

We had to call because our water softener was leaking. I agreed to a $100 emergency fee. He gets…read morehere. Finds a simple answer. (Tube came out of drain). Zip ties the tube and charges me another $100. I repeatedly asked him to check my crawl space for water leaks but he kept giving me lame excuses. What happened to due diligence?!!!! (Brandon). The phone service was all AI. I couldn't get to the right people and they said they call me back in two days! Get rid of the AI!!!!!

They pay the employees on commission and when there employees sell a big job, they don't pay them…read moreand force them to quit. They are the most unethical plumbing shop in Idaho