Gary was sent by capital to give us a second opinion on an air conditioning issue. He quickly…read morediagnosed the problem and fixed it and at a price that was a fraction of what the original bid was. We plan to use capital for all our future Hvac needs.

Great customer service! Priced fairly for the industry in our area. They met all my asks promptly…read moreand were very knowledgable about their products. I initially called for a repair as my AC motor died. They diagnosed it promptly and offered the fix. Trane repairs are not cheap and my refrigerant was retired by the industry. So, we replaced our AC and Heater at the same time. Their initial offering was at the budget model from Goodman but I didn't want a system that would only last 10 years. I wanted something that woud pair with my replaced Trane system and last over 25+ years. They recommended Amana as their high end and it has a lifetime warranty. However, I was not told I needed to register these units within 60 days to keep that extended warranty. So luckily, I read the fine print and completed that. Its almost been two months and the systems are working well! I highly recommend this team for any installations and repairs.

Greg was awesome. Rewired our HVAC/Furnace to be compatible with a new Nest thermostat. Extremely…read moreprofessional and for the amount of work he was amazingly quick! Very reasonably priced for the job. Would recommend and will use again in the future.

Dropped the ball...hard, on the service end. Mis diagnosed my system AND removed couple lbs. of…read morerefrigerant on a working 4 y/o system. So they tried to charge me, to take refrigerant out of a system that was fine (aside from a dirty evap coil). Not cool guys. At least you Voided the Invoice you tried to get me to pay. Consider 1 star a gift. We were able to find competency and willingness to access tight quarters with another Contractor... (replaced the refrigerant you took as well).

I had A-1 Heating and Air come out to do a general inspection and service on my HVAC system…read more The tech was very conscientious and thorough in his work. I highly recommend them.

We had an emergency with our furnace leaking CO2, A-1 came out figured what was going on & fixed…read moreright up! As always he is pleasant, knowledgable & quick to fix problems!

My central a/c stopped working. I called this company for a second opinion ( I told him a tech from…read moreanother a/c company did the first check). He claimed my compressor was bad. Quoted $3100 for compressor replacement and then said I should think about replacement of the entire system (around $10K). Well I had another 3 years warranty on this system. I called the dealer who handles warranties for my Lennox system. They checked it out and there was a leaking o-ring and replaced it.Done. Fixed it for hundreds of dollars instead of thousands. Tech from Peppy could not answer questions about basic pressure. I am sure this company is great at removing and replacing whole systems!

Tried calling their number to schedule someone to come and give us an estimate on our air…read moreconditioner mal-function. I thought I was talking to a real person, but everything about the response to my questions sounded off. I finally said "I'm sorry, but you sound like AI". Voice said "I'm a digital assistant". I gave up and hung up. If they can't pay a real person to answer the phone, they don't need my business.

I had an excellent experience with Ultimate Heating and Air! Shay and Juan came out to perform a…read morewater heater inspection, but they went above and beyond what I expected. They didn't just inspect the water heater and call it a day--they took the time to check the faucets and plumbing underneath my house to make sure there were no leaks and thoroughly went over everything with me. They were professional, knowledgeable, thorough, and genuinely seemed to care about making sure everything was in good working order. I really appreciated how they took the time to explain what they found and gave me a thorough diagnosis rather than rushing through the appointment. Shay and Juan are a great reflection of the company. I would absolutely recommend Ultimate Heating and Air to anyone looking for honest, thorough, and professional service!

If I could give a zero, I would. I had Ultimate Heating and Air out for a fall tune up on Friday…read more The guy was here for 4 hours, which I thought was very thorough. He quoted me over $6k in repairs. I passed. Before he left he said he would check the AC since it was fall but still 85 degrees. When I came home after being a kids sports all day Saturday I realized my AC was not working. When I called Ultimate, they have only AI agents, no real person. And although they say they provide 24/7 service. They do not. No live person, despite several attempts and the soonest they could come back was Monday. I found a local company to come out. The service technician discovered Ultimate had left wires unplugged in AC unit ... AND they didn't replace the filter in my heating unit despite my explicit conversation with the Ultimate technician about getting that done. Furthermore, the $6k quote of "must do" fixes from Ultimate were not needed. I am so disheartened companies like this exist. Do not use Ultimate Heating & Air unless you want shoddy work and a major upsell.

Our AC went out I called Sunday Left msg got a call Monday…read moream. Scheduled for Monday mid morning. Jack came out on time.. fixed the issue showed me on his tablet what was wrong... gave me 3 options I agreed on One.. he fixed it in no time checked the Rest of the unit. This is the 2nd time I have used them! Highly recommend them.. honest,clean, organized and experienced Ask for Jack

Way over-priced for services rendered compared to other, more highly-ranked local fair competitors…read more They will not provide a line-item invoice providing costs for parts and labor. Technicians appear to be working on some sort of commission resulting in price-gouging. Had I not needed immediate repairs and others were available I would have gone with any of the other much high rated local companies. Not a company I will be working with again in the future. I am in Boise recently moved this year and I do not recommend. They are trying to deceive customers by closing their poorly rated (3 stars) honestly reviewed profile (scroll down for it - they have 3 entries for this same business) and opening new profiles with what appear to be insider and not actual customer reviews that give them 5 stars for which they only have a few ratings (fewer than 10). Scroll down and check their "closed" profile with the most reviews that show a clear poor 3 star rating.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

David is a great HVAC expert, 2nd generation. He is the only person I would trust top do Heating…read moreand Cooling. Pricing is fare always a great value.

We have been using S & R for over 20 years, we own rental properties here in the valley. Both Joe…read moreand Jake have always provided the absolute best service, fair pricing and quick response time. They are the best.

Jake at S&R did a fantastic job fixing a faulty damper on our A/C unit today. I called him at…read more9:45AM and after asking about our availability, he said he'd do his best to swing by close of business the next day. He called back at 12:45PM the same day to let me know he had an opening and would be at our house in 30 minutes. He did a complete examination of our system, narrowed in on the problematic damper, and even happened to have the right replacement unit in his truck. He got the job done in record time at a very reasonable price and we have a cool second story again! This is the second time we've worked with Jake and S&R and he's the exact kind of person you want working on your heating or cooling system: smart, a solid troubleshooter, kind, and a great communicator. If you need a hand with your system, don't hesitate to call S&R!