Thank you for the excellent, professional, and prompt service your team provided recently…read more Last year, we had a water purification system installed in our home by McDaniel Plumbing. Unfortunately, we recently experienced a leak from the system (which was not due to any fault of their installation or work). Because I was leaving town the next day, I needed the issue resolved urgently. Their plumber arrived within the hour, immediately fixed the problem, and provided very helpful information on our plumbing. I've been highly impressed with their work and customer service, and highly recommend them. I will definitely be a long-term customer.

A pleasure to work with. Chris and Josiah made it over faster than expected and did a great job…read morecleaning out the pipes to get our toilets working again at a good price.

My elderly parents needed a taller toilet installed to begin an ADA compliant bathroom remodel. We…read morehad used Overall Plumbing for almost 20 years because we knew and trusted Shawn Overall to do a FANTASTIC plumbing job, where no detail was too small. However, Shawn has retired, and we learned, because this is still a pretty small town, that after Shawn left, many of his best people went over to Access. Lacey, the young lady who sets the schedule is one of those great former Overall employees who transferred over to Access! We are sure glad she did! She is SO personable, professional, and willing to help in any way she can - she quickly set us up with Ron, another excellent Overall alum to install a toilet less than a week later! It turned out great, at a VERY reasonable price (almost HALF of what Lowes would have charged! HALF!!) and with the taller ADA toilet and grab bars now installed, my Dad will be able to safely come home to finish his rehab! Thank you SO much, Lacey and Ron!! You both do Access AND Overalls PROUD!!

Quick scheduling and honest technician. Richard was friendly, helpful and honest about what to…read moreexpect and the status of our system.

Hello friends, I just wanted to give a shout out to Beacon Plumbing & Heating Boise! Our old water…read moreheater was leaking and needed to be replaced. I called Beacon this morning and spoke with Patrick, the owner, to schedule an appointment. I thought it would take a couple of days for the new installation, but Marc and Teagan were at my house installing the new water heater by mid-morning. They did an amazing job. They were super friendly and professional! If you need any plumbing or heating work, give Beacon Plumbing & Heating a call. You won't be disappointed!!

We called these guys to come look at our AC last week after it died in the middle of the night…read more While I do appreciate that their tech came out, you could tell he simply did not actually care and just wanted to try and charge whatever he could. The "issue" he diagnosed wasn't even the actual issue. It was a bad wire, and clogged drain. Not a thermostat. Had we listened to him, we would have paid close to $1,000 and still not have had the answer. The tech was the one "freakin" on his so called diagnosis and pricing. Only call these guys if you want a tech that's doesn't actually care and treats you like a bad mechanic only there for the upsell. Editing to reply to the owner: I have no interest in training your technician how to not be a slime ball. You need to teach your techs how to be honest and more detailed, not just jump to the incorrect conclusion because it's a hot day. I know it was hot. I was the one suffering in my horribly hot house. The thermostat that he said needed replacing is working perfectly well. We had a neighbor with HVAC experience figure out the problem. Pretty bad when someone who left the business 10 years ago was better at the job than your paid tech. Even worse- me and ChatGPT figured out the clogged drain part. And I am not a handy person. If AI can do a better job than your technician- that's saying a whole hell of a lot.

Jesse saved me! He was so accommodating and came over to put my kitchen back together after a…read morekitchen remodel. Thankfully he showed up in just a few days after everyone else I called was out for weeks. He was also super pleasant and tidy while doing this job. Super easy going which I liked. Jesse is going to be my go to plumber from here on out!

I can't recommend Jesse highly enough. He's an independent plumber and also a neighbor, and I…read moreoriginally found him through another neighbor's recommendation -- and he has been exceptional every step of the way. When a Costco refrigerator delivery exposed a water leak in the refrigerator line, it became an emergency situation because the refrigerator couldn't be installed until the leak was fixed. Jesse came right out, handled the repair quickly and professionally, and did not charge an emergency fee. While he was there, he also found and repaired a leak to the dishwasher at a very fair price and even fixed a leaking tub issue at no charge, which really speaks to his integrity. More recently, when my water softener started having issues, Jesse stopped by just to turn it off so it would stop recycling -- again with no service charge. He later installed a brand-new water softener, with excellent workmanship, very reasonable pricing, and his usual friendly, easygoing personality. It's rare to find someone who is skilled, honest, responsive, and genuinely kind. Jesse is all of that. If you value supporting local, independent tradespeople who truly care about their work and their neighbors, Jesse is exactly the kind of professional you want to call. I trust his work completely and highly recommend him to anyone looking for a plumber they can truly rely on.

I wanted to update my review to reflect the above and beyond effort that both Jenn and Patrick made…read moreafter my experience. My original experience was frustrating, but I want to recognize Beacon's owner, Patrick, for reaching out personally and taking my concerns seriously. He investigated what happened, implemented changes internally and showed genuine concern for us as a client. While the initial experience wasn't what I expected, I appreciate a company that takes accountability and works to make things right. I look forward to working with Beacon again in the future! Thanks again.

Had a fantastic experience with Beacon Plumbing. I initially contacted them for a request that…read moreended up not being needed upon their review, but the technician, Josh, still went above and beyond throughout. He was very professional throughout, and took time to explain everything and provide clear evidence to support his recommendations. Josh also took the time and initiative to help track down filters for our kitchen water filter and figure out the appropriate specifications on the frequency of replacement, and a quote for doing the work if we wanted further assistance.

I would like to recommend Mr. Rooter to anyone who needs plumbing and related services. This is our…read moresecond experience with this company and we are very satisfied with their work. Our service Tech, Tom Crane, was on time, friendly, and professional. He took time to explain everything he was doing, asked if we had any questions or concerns, and worked in a timely manner. He took good care of our property and belongings. Tom checked on work that had been done previously to make sure things were functioning properly , and they were. Thanks, Tom. We appreciate you!

We have used Mr. Rooter Plumbing of Boise several times in the past few years with excellent…read moreservice and quality. They have been extremely response to our more urgent needs, providing quality service at a fair price. More recently we had a water leak in a hot water line and a couple of leaking faucets. In both cases, Dan provided very professional and high quality repairs. We are very happy with the service provided by Mr. Rooter Plumbing of Boise and will certainly call them again as needed.

Water heater stopped heating water. Called Goodson and they sent a technician out. He determined…read morethe thermostat was faulty. He found one, went and got it and installed it. Water heater working again, very happy. After taking a shower and making dinner and doing the dishes, my wife and I decided go out to the garage and check out the water heater. Upon going into the garage we both smelled a very strong odor of gas. We opened up the man door to get some fresh air into the garage, no way would we use the garage door opener, that could have caused a explosion. I remember the technician was using a pair of channel lock pliers to tighten some of the gas lines. I even questioned his choice of tool to tighten a gas line. His response was the gas lines dont need to be to tight. Well, they need to be tight enough so as not to cause a gas leak. I got out out a crescent wrench and started to check the tightness of all the gas lines. The first one and second one were ok, but the third one was lose. This is the one that feeds the burner. It took about one whole turn before it started to get tight. After I tighten it up, no more leaks. Usually I do this kind of work myself, but the water heater was under warranty. I did not have to pay for the thermostat but I did have to pay 250.00 dollars for a substandard and dangerous install. The last thing a person wants is leaking natural gas in your garage or anywhere else. I called Goodson plumbing and talked to the receptionist? and she was very understanding and apologetic. She said she would talk to the technician and the owner, Rob, about this. Never heard anything from Rob. One would think that because of the serious nature of this, a gas leak from using the wrong tool to tighten a gas line and causing a gas leak, that the the owner, Rob, would have called me and let me know that he has talked to the technician about using the right tools for the job and this would never happen again. And maybe a partial refund of the installation since I had to finish the job.

I paid Goodson a flat fee to replace all my drains and water lines. Shortly after installation, I…read morefound a wet spot in my basement. They told me the new leak was 'a valve' which wasn't included in the price and would be an additional $1500. I contacted another plumber who told me that it appears Goodson broke a fitting on the tub drain which made difficult/impossible to remove so that it had to be cut out. He believes this also caused a leak on the old drain which appeared to have been siliconed by Goodson. Goodson didn't complete their work, cut corners, and I had to pay another plumber $650 to cut out the leaking, damaged, and siliconed section of drain and replace it. I also learned that the water lines were not entirely replaced. They left old sections where they were more difficult to replace so I will be paying to replace those sections later. I had wondered why they were able to do such a big job in such a short time, but now it makes sense. In response to Goodson comment. They also did not replace all of the galvanized water piping as they agreed in writing or claimed to have done in this post. They only replaced the sections which were convenient for their plumbing tech. I have photos and statements from other plumbers to back this up. The section of drain that is leaking was in fact a section that Goodson worked on. The reason it's leaking is that they replaced the entire drain except for the last foot connecting to the tub. The work they did was good, however they didn't do what they stated verbally or in writing, nor did they honor their work. I think the tech was in a hurry and they had a flat fee so they were trying to maximize profit rather than do the job right. I agree they did not agree to replace the main water line or the sewer line.

4-year old furnace. Wanted to make sure things still looked good. Communication from dispatch was…read moreexcellent. Tech was super helpful and explained things as he went through the system. Checking voltage, gas pressure, live camera, etc. The new install was done under a "home warranty repair contract," and I knew I wasn't bringing that guy back. But the Magic tech showed me the AC float switch that was never wired correctly, the tape that could have blocked a critical kill switch, and left me knowing everything was okay. He confirmed safeties were working properly (after service). I felt good with the updates done. Combustion assessment has a separate price tag, like an al a carte menu. He researched a replacement UV bulb and found a cost while onsite. There was quite a bit of effort to upsell into service agreements. Aside from that, I will certainly consider them for summer AC, hot water, and heater maintenance. For what I needed at the time, perfect. I am considering a annual service agreement for the heater, AC, and hot water. They are apparently expanding to attic insulation ad well. The negative reviews from "CA customers" are puzzling. They deserve 5-stars.

Russ came and did an excellent install on our water filtration system, very neat and clean plumbing…read morejob! they were a little bit pricey but they were responsive and timely.