Today, Darin and Mike came and finished the drying and dehydration work on my small bathroom. Last week, Preston and Randon were also working to make sure the floor-- which had apparently been absorbing a slow leak for years-- was being readied for the restoration part of this process. I have been quite pleased with the level of care and communication I've received from this company so far. Next, I understand that the Restoration section of the company will be contacting me to bring my house back to normal! read more

Quick Dry Restoration - Several layers of flooring had to be processed, including the 1964 red linoleum, which was soaking wet. - Damage Restoration Near Me - Nampa, Idaho

Do not use this company unless you want to be ripped off! Justin, their salesperson said if we didn t need the fans for more than two days we would get the remainder of our $4,000.00 back. We used the fans for two days only and they are not honoring the commitment made by Justin! This was a very small problem so $2,000.00 was a rip off let alone the $4,000.00 price tag. Buyer beware! If I could rate negative stars I would read more

Do NOT let these people in your house. They will give you an estimate and want a very large deposit. When asking if the repair doesn't come to that much will I get a refund. They will say yes and make sure they say every cent is used. However, you will NEVER see a break down of expenses..Call a reputable company. These people should be shut down. read more

Ethan and Connor came and set up their systems at 1881 W Central in Emmett. They were completely professional, personable, and took time to explain the process. 5 stars is my rating. read more

This job was a complete fail for me. It felt like this was about racking up charges over doing the right thing for the customer. I had called Quick Dry to find the source of a leak in my basement water closet. They did not tell me that they don't detect leaks, just do demo and drying equipment. They told me when they remove the moldy sheet rock they would find the leak, estimated $2,000. The sheet rock tested positive for asbestos so they had their sister company remove the sheet rock. $550 for testing, $2,500 for abatement. Home Guard did not contact me to get this resolved, I had to call them after a few days, knowing I'm being billed daily for the equipment that is accomplishing nothing. After the abatement, there was no communication as to a plan going forward with Quick Dry. I called, left a message, asked the guys that would come to measure the moisture what happens now, but they would refer me to the office or say they would have the office call me. I never heard from the office after signing the contract. Daily charges for machines to dry running water and house calls to measure the lack of progress. At what point do you say this isn't working, we need to do something else? I ask them several times not to come check the moisture because there is a still a constant trickle of water flowing and a persistent puddle. There was no plan for how to end this. They would have kept them going forever. They made an assumption it was external water coming in. On day 10 one of the guys that does the moisture reading told me I needed to get an irrigation person to fix the sprinkler leak. I said I was pretty sure it was my main. He disagreed. I had turned off my main dried the floor with towels, watched it for a couple hours, then turned the main back on and video taped the water coming in. He told me for the first time, they don't detect leaks and I should call American Leak Detection to get this fixed. At that point I knew this was all pointless and they would have let this going on for weeks. I ended the job. I had to sign a paper saying they couldn't complete their goals because I ended the job. The bill was still $1,950 even though they did not remove the sheetrock, just for 12 days of air scrubbers and dehumidifiers that accomplished nothing. They charged for 5 hours of set up and tear down, nobody was ever at my house for very long. All they have to do is plug in the machines. For 2 days the machines weren't running because the sister company tripped 2 circuits and didn't tell me, they used an extension cord to plug them into another room. I called billing to dispute the bill. I was passed on to June who emailed me that I signed a contract and they provided me with a service. She gave me a $150 courtesy discount off the bill and gave me a list of ways I could pay. All in all it was about $5,000 to Quick Dry and Home Guard and all I accomplished was a delay in getting this fixed. It was my main, and it was declared an emergency by the company that actually did something. The city came out and permits obtained on the same day and work began. read more

On time, on budget, solved the problem...Fabian gave me a quote and stuck to it despite the job turning out to be more complicated and taking longer than expected...good company! read more

This all started out fantastic. We had a leak between our upstairs kitchen and our downstairs kitchen. They came out very fast and really gave off the vibe they cared and were going to get all this taken care of. And they had everything demoed and the leak fixed fast. Then the communication was almost non existent. Also there are so many players. You do not get one general contractor. Once one part is done there are other people. So many people you will lose track. No repsonses to text messages, no replies to emails. Your house is torn apart and you have to call after days of no repsonse and get promised a response and still, no reply email. When you do get a reply not one of your questions will be answered. Then come the complaints about how far they have to drive. WOW. That was not an issue when you took the job. The best communication I had was actually from my insurance company. She was amazing and actually reaching out to me. Finally I sent a very strait forward email expressing my frustrations and I did get a call from Michelle Nelson. Now she explained that her part was done and explained all the players and how all this worked and that another Michele (Michele Holder) would be mitigating with isurance to put this all back together. She was so apologtic and empathtic. I felt much better. She actually spoke to me on the phone as well as sent a response the the email. Then came the email from Michele Holder. A breif apology and a list of options. Wait, let us start the work and you pay any differences or find someone else. WOW Not what I asked. When they would responde they addressed NOTHING I asked but told me information I already was aware of. Yeah I know the plumbing is seperate, yes I know it is still being mitigated, yes I am aware of this and that. Do not treat me like I am stupid. I have been asking for a timeline for weeks. Asking them, when the mitiagtion is done, how long will this take once you start. Never got that information. I have a text message I sent to Bryan a week ago. Still no response to that. There are things listed on the estimate that is being mitigated that are ridiculous. I was going to let this company do this job and wait for the mitigation. Michele Holder made it clear she did not want to be bothered. Either be quiet and stop bothering me or go somewhere else. They think they have you over a barrel and that you need them. Well no, I do not need you. I just work and did not want to put this all back together. I will now. I would NOT recommend this company. They treated me like a stupid female and like I was not worthy or smart enough to ask the questions that I did. Well, I remodeled both those kitchens with my own hands. I just spoke to my insurance comany and I was able to fire this company and I will put both kitchens back together myself and my insurance company will pay me directly when I am finished. read more

THE WORST RESTORATION COMPANY IN BOISE! SCAMMED ME OUT OF 5k! Came into my house and ripped apart my bathroom without consulting my insurance or giving me an estimate. I ended up getting denied and was left with no master bathroom. The more people I talk to about quick dry the more I find out how horrible this company is. Seriously do not use them. Hope this helps read more

This started with a leak noticed on the basement floor. We were actually showing a realtor the place contemplating selling, when it was noticed. It was quickly determined that it was directly under the bathroom (our only bathroom). We have used Magic Valley Plumbing before and were very happy with them in the past. They came in and promptly referred us to Quick Dry when water damage was discovered from a defective toilet seal. This was on September 25. Oliver, the Operations Manager came to look at it and advised insurance usually will not pay on the claim and advised that it would take a down payment of what he estimated half of the mitigation to be $1500. He did say that any repairs would be a separate charge/invoice. Between testing the old flooring and drywall, waiting for the drying process and much more bad communication with them, it was discovered that our insurance would pay over $4000. We thought we were safe then with the prior down payment. Before the total job was done meaning totally completed in our opinion we were already being harassed for the total mitigation invoice to be paid. The repair part, (another contractor- Black Beard) was contracted through Quick Dry. We had to pay half of the proposed repairs $2199. The two workers sent to set the new vinyl flooring, replace the drywall (one small piece behind the toilet), do some trim work and painting to match, were not competent and even stated they were drywallers not used to installing flooring,etc. They knew they were to paint, but forgot paintbrishes . When they left we knew they were not allowed back in to fix their errrors, (trim not cut to match corners, still a hole left behind the toilet, caulking so thin it is already cracking...). Quick Dry had to fire the repair product manager during all this time. By the time the new project manager came to review the work completed December11th we were into it close to 3 months. The most positive thing is we did not have to pay the proposed 2nd half of the repair. Which would have totally been out of pocket. We are senior citizens on fixed income, so that is something. Oh, forgot to mention our bathroom is barely 6 foot and two people can barely stand in there. Prices are ridiculous. read more

everything about my experience with this company was unsatisfactory. Their communication was very poor, work was amateurish and proceeded at a snail's pace and they refused to answer direct questions about their billing practices. read more

Today, Alfonso, Jauier and Noah came to our home to rescue us from floors that had been water damaged. Little did we know to what the extension of the damage was as well as mold that they found. I can't say enough good things about them and their work. So friendly and kept us updated step by step, explaining and showing us the damage, they uncovered. I would highly recommend them to anyone. Melody K read more

Excellent job. Very responsive, did exactly what they said they would do in the short timeframe (same day). Lucas was the technician, very professional, great communication, and work was excellent read more

The remediation part of their business was excellent. We had a toilet leak from upstairs bathroom that leaked into the downstairs family room. They came in and remediated both areas of the house in a timely manner. **BUT**the billing practices, dealing with the insurance, and accounting is where they were DECEPTIVE! They quoted us $7900 which included *8.33%** overhead + **8.33%*( profit line. When I asked for the final bill, they said the final bill was $8600 which now included **11.0%** overhead + **11.0%** profit line. I told them I was going off the $7900 estimate and why the difference. They said that because the scope of the project was changed but I said it was DECREASED but yet your profit & overhead charge WENT UP! Therefore, Read your estimate carefully & sign it ALONG with their representative so the price is understood. BUT** there is no guarantee they will stick to the estimate. The work was done fine but as mentioned by another review, their billing practices are questionable. I dealt with Quick Dry/Quick Restore in Nampa, Idaho. read more

The crew was fantastic. They arrived on time, evaluated the job, and proceeded to "take care of business". They are fast, efficient and truly hard workers. read more

Quick Dry always takes great care of their customers and makes sure to communicate what is going on, which is super great, especially in a stressful time like a house flood. They are professional, clean, and respectful. Would recommend them to anyone. read more

Quick Dry Restoration - Damage Restoration Near Me - Nampa, Idaho

Quick Dry is a an honest ethical company that you can trust in your home. They go out of their way to make sure you are happy and taken care of. read more

Seth, Darin and Mike did a great job drying out our leaks. They kept us informed of the progress​ and asked us on each visit if we had any questions. They were knowledgeable, courteous and a pleasure to work with. Thank you to all your crews. read more

Jerry and Jr are amazing! Highly recommend quick dry restoration for any work you may need done on your home!