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    Five Journeys

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    4 months ago

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    Kyoko Okamura, MD, MPH

    Kyoko Okamura, MD, MPH

    (22 reviews)

    I called to schedule a first pregnancy appointment with Dr. Okamura…read more The office staff informed me that she likes to review new patient requests herself, and decide based on her schedule and patient information whether to take on the patient. They sent her an email with my information, and told me to expect a response the next day. I never received a response. I called every day for a week asking for an update, and every day the answer was that she hasn't gotten around to her email yet. Eventually, I called another practice that scheduled me *on the spot* for an 8 week ultrasound the following week, and an 11 week in office visit with an award winning highly regarded doctor.

    I can't say anything about the doctor, because when I have the problem, I was unable to get an…read moreappointment with her. When I scheduled a appointment, it was postponed to another day without anyone telling me about it. The second time I came for an appointment, but they told me that my visit was not on that day, but on some other day 2 weeks later, although the letter from them indicated the time and date of the day when I came to them and no I never received any other letter.Nobody wants to solve the problem, the staff turns around and leaves. Terrible management. I waited in pain for 2 weeks, but today my appointment was rescheduled again. Managers don't send reminders. How important it is for a woman to solve her pain problem in a short time, and not wait 2 weeks and it's not a fact that you'll see a doctor. They will schedule an appointment for you and you will never know until they call you and tell you that you missed your appointment. Complete mess.

    Susan Mann, MD - Inside the Office

    Susan Mann, MD

    (7 reviews)

    I have been Susan Mann's patient for more than 30 years--first at Harvard Vanguard in Cambridge and…read morewhen she left there I followed her to Brookline. When I had serious symptoms that could not be explained she persisted in running tests, even though they were all coming back negative. It turned out that I did have a malignant tumor but thanks to her persistence it was stage 1 and I did not need any further treatment after my surgery. That's what a great doctor does.

    I have been a patient of Dr. Susan Mann's for almost 8 years and she has expertly, kindly, and…read morepatiently seen me through two high risk pregnancies to deliver healthy, full-term babies. She put my mind at ease many times and despite having a busy practice, she always listened to and carefully answered all of my questions. She takes the time to get to know her patients and I have always felt that she genuinely has my best interest in mind. I appreciate her rational, practical, and common sense approach. However, she's serious and ultra-cautious when it comes to looking after her patients. At the end of both pregnancies, my blood pressure was high and she was very firm and clear about how serious it was. She had me come back in to see her every other day until I delivered to make sure the baby and I were okay. I have been so insistent on having Dr. Mann as my doctor that I kept driving all the way to Cambridge for my second pregnancy, even though we had moved 30 minutes away. Just recently, she moved her office to Brookline and I am driving even further because I trust her implicitly and can't imagine going to another ob/gyn!

    Ellen Guthrie, MD

    Ellen Guthrie, MD

    (18 reviews)

    Dr. Guthrie and her staff are very sweet but as another reviewer said she seemed to completely…read moreforget who I was between visits-- AND my visits were only a few weeks apart. I was seeing her for a recurring issue which she assured me she would be able to tackle after I explained that I had seen many gynos for this same condition and didn't want to be put on the same meds again. she said she would work with me to figure out a different approach and then never did. After the first appointment she told me she would do some more research on new meds and alternative treatments for my symptoms, but the second appointment rolled around, and she started the appointment with "why are you here again?" she didn't remember me and also failed to read my paperwork beforehand or do the research she meant to do-- she asked me if I had my year exam and I said yes I literally just had it done with her the week before. she started to piece it together and said she would do the research she previously promised and get back to me-- this went on for multiple appointments-- all of which I was fully charged for which was very upsetting-- i felt like I was being strung along, she'd book another appointment and fail to have any answers by the time it would roll around just to ask me to book another one. she was very kind but ultimately unhelpful and unprofessional. I also want to add that the portal system they use is really convoluted and confusing, messages I sent through the portal often were not responded to, and on the flip side I happened to have an outstanding balance on there that I was never notified about (no phone, email, or text reminders!) other than it just sitting there under a different tab which also felt kind of strange.

    I've been a patient of Dr. Guthrie for 20 years maybe more. I honestly don't know what I would do…read morewithout her and her truly amazing staff. I could write a million reviews all 5 stars. They have seen me through general care, 2 pregnancies, my craziness, peri menopause and everything else under the sun. They listen, yes actually listen and make you feel respected and truly cared for. I just had a procedure in their office. What would have been awful was a bearable experience because of them. They are so genuine in how they care for their patients. Karen, Robyn, Ann, Dr. Guthrie and her entire staff at Mystick Women's Health are the absolute best!!!

    Five Journeys - familydr - Updated May 2026

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