We placed the order through the machine and we paid, we did not get any paper nor number so we asked. They told us that they did not get the order so we had to place a new order but we were not going to get any refund for the dirt order because on our bank account was showing "pending" they said that this has happened before so I don't understand why they don't shout the machine but anyway (that happened yesterday) we "said it's ok we understand" and we placed a new order. Today I checked my bank account and (of course) the first order was charged so I drove 18 minutes (again) to tell them and showed them (I don't understand why I have to show anybody my account) that I was charged for the first order. Then the manager (I assume) handed me a paper and a pen so I can write down my name and phone number for them to make the refund (which I don't understand why, again) don't get me wrong, I don't think the staff is wrong but they must fix this issue ASAP I don't have to give my information like this and I don't how long is going to take for me to get my money back. Food was good as usual and the ambience as well. This is so wrong and sorry but won't come back. read more

I love that they have the kiosk! Placing the order was simple. I went to the counter to show my receipt and ask for a cup. The food was cooked well. The place was busy on a Wednesday evening. read more

Slaps every. Single. Time. I have nothing to add except that the shakes are a tad over priced. But they still slap.

Stopped here for dinner last night on the way to a meeting we had in the area. As usual the food was good. I got the bacon cheeseburger with is a larger burger. If your not that hungry order the little burger it is a normal sized burger. Also we split the little fries, you get plenty for two. We always enjoy coming here. Enjoy the peanuts for our appetizer as well. Well be back! read more

What can I say burgers are always good and it's a place the whole family can agree on. We usually do take out from this place but it's super easy to do and the wait isn't that long. I love the option of being able to build your own burger with whatever toppings you want. I tried the banana shake and I am obsessed. We always get the little Cajun fried which feeds a family of 4 that should tell you how much fries fit in the bag. read more

Five Guys - Little Bacon Cheeseburger - Burgers Near Me - Shoreview, Minnesota

So today feb 17, they were offering a BOGO burger deal only online. I spent over an hour trying to get the website to work, and was unsuccessful. I tried like over 20 times on multiple devices and it kept saying there was a network error. I called the store and asked to make the order over the phone because the website and app was not working. He said I couldn't get the deal otp and to try refreshing the page. Like thanks genius, I totally didn't think of that. Very disappointing as I was hoping for the deal. I will not be returning to five guys, because how can you expect service if you are offering a discount that people can't even use and your app doesn't even work. I would give a zero if possible. read more

The food was great and made to order-even the fries! Regular cheese burger and bacon cheese burger. Comes with double patties and choice of extra toppings. Got a "regular size fry and it was more than enough for two adults read more

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We haven't been here in a long while basically because of the road work on Lexington. It's pretty open now and you can get thru. We'll they still have good burgers and yummy fries. I got the little burger, one patty, and my husband got the cheeseburger which is two Pattie's. I would suggest just getting the little fries. They give you plenty for two people and they are really good. The guys working all seemed to be having a good time. It's nice to see co workers smiling and laughing while they work. read more

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Super great food & stellar customer service. Burgers are very good but the large list of toppings make it extra special. Oh! And did you know theymake yummy BLTs? Ooh, the fresh cut lettuce, sweet tomatoes, smoky bacon, and freshly toasted bread and just the right amount of mayo...soooo Gooood! Love the fresh peanuts in the shell, free for customers. Everything is fresh, nothing processed. LOVE, LOVE, LOVE! read more

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There is nothing special with this location but I love Five Guys food. Burgers are amazing!!

Worst case of food poisoning I've ever had. I called and talked to the manager the next day. He said to come to the store and bring my receipt as if he didn't believe me. So I go to the store the day after I called him (due to being too sick to go that day). When I showed up he was very rude and saying it must have been something else I ate because "people eat there all the time and never get sick". Definitely would not recommend this location. All of my years on Yelp, this is my first negative review and it's well deserved. read more

Best burgers we've had in a long time! Friendly efficient staff, clean place. Could become a Habit.

I used to love this place so much more! I've been going to various 5 guy locations for about 8 years. But now I feel that the price keeps going up and the quality is going down. The toppings for the burgers used to be fully loaded and now it's a struggle to find a reasonable amount of lettuce or mushrooms. The price is now more comparable to going out to sit down restaurant and ordering a burger and fries. I do like their fresh cut fries and free peanuts and their shakes are delish, but their need to up their game on burger construction and quality and care for me to continue to be a patron. read more

Five Guys - Cajun fries - Burgers Near Me - Shoreview, Minnesota

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Man this place is great. The service is great and the food is spectacular. Every time I go there I get a bacon cheeseburger, and I'm telling u, u will absolutely LOVE their food. U will joy want to go to any other burger shop. read more

I had a five guys burger yesterday and it was amazing. I feel that a 3.5 on quality of food rating is low and needs to be reevaluated. How does one petition for a re-do? You have it a 4.5 my bad. It might have to be a 5. read more

I absolutely love Five Guys. I think it is one of the best chains around! From the burgers to their fries, it is all delicious! Their burgers here are great. I always get a cheeseburger plain because I am very boring when it comes to my burgers. I have never been disappointed though! The friends I am with never have any complaints either. The fries are some of my favorite. They have a great flavor and and seasoned good. And you get a lot! A large fries is enough for 4 of us (usually). Make sure to share! Overall, for a chain restaurant, Five Guys makes good food and a reasonable price. Sometimes the tables aren't always cleaned off, but it's just crumbs from fries and such. Not a huge mess. If you have never had Five Guys, come check out why people keep coming back! read more

Five Guys - Cheeseburger and fries - Burgers Near Me - Shoreview, Minnesota

The worst people I've encountered in a long time. Placed an order thru Grubhub, and was delayed over an hour. Called the store and the person I spoke with was arrogant and quite rude.Hung up on me once. I don't think that ordering delivery should take 2 hours. Or if it doe, can you let me know in advance? read more

I've been converted. I tried Five Guys in Dinkytown 3 years ago and I wasn't impressed. Then they opened this one in Shoreview and suddenly I've been going here slightly more frequently than I'd like to admit! My favorite burger is the Bacon Cheeseburger. It comes with 2 meat patties! I get it All The Way: Lettuce, tomato, ketchup, pickles, mustard, fried onions and mushrooms. It is cheesy, melty, ooey gooey delicousness. It is not a clean or delicate eating experience. You've got to grab it with both hands and seriously get in there with hearty vigour! Napkins recommended. The Fries: I don't care for the Cajun fries as much as I love other spicy things. We stick with the Regular fries and they are really good, thick and crispy. They give you so many fries, I love it. The whole bag gets covered in fries so a small size is big enough for 2. I dip my fries in Frank's Red Hot sauce. The lines are usually long but the seating is adequate if you choose to dine-in. Pro-tip: If you get takeout and your burger has all the veggies and sauce on it, eat it as soon as you get home...otherwise it gets really soggy and even more messy if it sits in the bag for awhile. True experience here! It's my go-to fast food burger joint when I need a meaty and cheesy fix! read more

Five Guys - Drool. - Burgers Near Me - Shoreview, Minnesota

Peanuts= Nice touch Burgers- meh. Slathered in ketchup when it wasn't requested is not a fun time. For the price the burgers are nothing to really write home about when you can get the same caliber of burger at a sit down restaurant. Not really blown away by the burgers. Fries- okay I guess it's okay, for a grab and go, but next time will probably skip it. read more

Placed order, recieved text it was on its way. Driver never came to the door, they just left it outside in the snow. I was leaving to go complain about not getting it (because they won't answer their phone) when I saw my cold meal. Outside. At an (obviously not security) apartment building. read more

Curbside order is a joke. Waited over 20 mins and had to go in to get status because they weren't picking up the phone. Find out my order was still sitting on a pile of orders receipts that weren't even started yet. read more

The ordering service is fast and friendly but it takes forever for the burgers to come out. The burgers are fresh and served hot but the buns are too soft that they get squashed when you eat them. I find one patty to be more than enough for me with fries. I like the Cajun fries and ask them to be extra crispy otherwise they're too soft for my taste. The restaurant is clean every time we've gone in, so no complaints there. Overall an above average burger place but pricey for what you get. Nice that it's open late even on weeknights and Sunday. read more

I Found fingernails in both my shake I purchased absolutely disgusting. Never going back read more

Five Guys - Burgers Near Me - Shoreview, Minnesota

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Five Guys is without a doubt the best burger I've tried to go other places but Five Guys has the winning solution it's called consistency they are consistently good whereas other places like Smashburger it depends on where you go my grandson wants a $50 gift certificate for Christmas to Five Guys I think I'll get it for him read more

While there isn't really anything special about Five Guys, I know they're going to deliver a quality burger. When we walked it the first thing I noticed was the enticing aroma of fries. I wasn't going to order fries, but the cajun seasoning smell won me over and a regular order was placed. Word to the wise though, a regular order of fries is enough for probably 3-4 people. The two of us managed to finish them though, they were fantastic. I decided I wasn't feeling the bun so I ordered my cheeseburger bunless. When doing this you have the option of a lettuce wrap or a bowl. I got the wrap but would recommend the bowl since a lettuce wrap on a juicy burger makes a big mess. The service was excellent and we barely waited 5 minutes for our food. I was also impressed that when I ordered my burger bunless they asked if it was due to allergies or not. That extra step makes a restaurant great. If you're looking for a quick and delicious burger I would definitely recommend Five Guys. read more

Malt Vinegar. Yep, I added a star for malt vinegar. I love that stuff on fries. 5 guys is a chain that has been in the twin cities a year or two. This place is the latest installment, which thankfully is in my stomping grounds. They serve burgers - not bad. Better than Smashburger and their ilk. I ate mine today with no ketchup/mustard/mayo just so I could taste the burger. It stands up to the inspection. This is one of the better fast food burgers available in the Twin Cities. The fries are fresh and come in very large portions. We split a regular and still had plenty left over. But, this place has the most uncomfortable chairs I have sat in in quite some time. You are forced to lean forward. Seriously uncomfortable. They could change the name to Burgatory with those chairs. So much for that extra star. read more

I loved my first time at Five Guys in Edina years ago, and had high expectations going in here. The burger was just OK. Wasn't hot enough, and the buns got so soggy half way through that it fell apart! And this place should be called SIX GUYS Burgers & Fries, because the place was filthy and they needed one more person just to clean up! Idea? Grill the buns slightly so they don't get so soggy. Also, since we made veggie Mom come with us, she wouldn't even try the veggie sandwich. Really? Grilled onions, mushrooms, peppers, lettuce and tomatoes plopped on a bun? ICK! read more

First : Fast Food . . . I can not award a 5 But for a good burger - consistent custom burger from 5 guys to 5 guys to 5 guys where ever this chain delivers the goods. Healthy dried burgers DO NOT EXIST HERE . . . now those that are still ready . . . extra napkins please as a burger should be. read more

Up to the point of my first Five Guys visit, I had not been a fan of all the burger joints popping up everywhere. I dismissed it as trendy bullshit that people who are bad with money go to. Then the gf took me to the Shoreview Five Guys. She made me go, telling me my viewpoint was irrational and wrong. I was told I'll never go to McD's again once I've tried it (I tried explaining that I go to McD about once a year so that comparison was fail but got "the look" so i zipped the yap and accepted my fate to go to this joint) Well, i was impressed. That was about a month ago and yesterday I was back for 2nd try. Impressed again. The prices are a bit high but you get so much eats I wouldn't say excessive. The seating is really cramped and kinda uncomfy especially if its busy but thats it. No other negatives from my pov. I like the peanuts. How'd they know I like peanuts like that? Its like they read my mind! The burger was great. I can't even compare it to other fast food joints. It was that much better. Got a medium order of fries expecting I could eat them all and was handed a bag full of one million fries! I didn't even put a dent in it and I was hungry!!! And on both visits I was struck by the competence of the employees. They were actually....FRIENDLY! Smiling? Didn't look like they hated their jobs and life or you know teh standard McD experience. So. The gf wins again. I'm a fan of joint. Even though I avoid fast food nowadays like its the plague I can make an exception every once in awhile to scarf a burger here. Good job Five Dudes. read more

Had to put my burger down mid-meal to let you guys know how much this place sucks. I've only been to this location 2 times and both times my burger was made incorrectly. The first time they actually improperly overcharged me for the wrong burger and the little cashier girl gave me attitude when I asked for my correct change. When the manager came over, she wasn't any more pleasant so I just told them to forget about it. I wouldn't want to stress them anymore than they need to be, as these empolyees clearly signed up for an easy gig with little-to-no hassles. Not to mention, on both occassions my fries were straight cheeks--and soggy ones at that. I'm a big Five Guys fan and always excited to see one in my area but I'm making sure that I never make another stop at this location, and I'd suggest the same for you! :-) read more

Five Guys probably has my favorite fast food burger in the Twin Cities, and my second favorite fast food burger overall (sorry, you just can't be In-N-Out). The portions run large here, burgers and fries. I find a "little" burger is enough for me, and a "little" fries can be shared with two people. The burgers are delicious, and I love that you can choose from so many different toppings without having to pay extra. The fries are kinda eh to me, they're not my favorite but they're still worth eating. This location in particular is always busy, so you're going to wait a bit longer for your food than if you were at a McDonalds, but they have peanuts to snack on while you wait! The people here are always super friendly. I'd say it's worth a stop. read more

I should give this place one star for being so close to my gym and creating a terrible influence on my eating habits. But hey, I can't hate! The fries are amazing and the burgers are to die for. The burgers' capacity for almost-infinite customization has always been a favorite feature of mine. I have been here a couple times so far and the service and food seem on par with other Five Guys locations (a good thing). Five Guys is one of those burger places with a lot of buzz, so I would definitely recommend trying it at least once if you've never been to one of the metro locations. read more

Great burgers, tasty fries, and peanuts. Be ready for a greasy napkin and enjoy the burgers!

Friendly cashiers with polite manners makes me always want to come back here. Burgers does take ...a while to get to you. I recommend ordering fried as small if you're by yourself. It's a lot of fries to munch on! read more

First time at Five Guys in Shoreview Mn today. French fries were hot but underdone, greasy and floppy. Burgers were nothing more than you could get for half the price at mcd's or BKing. Overhead music was bad too. Wasted $21.85 there today. Don't waste your money read more

Stopped for a burger since this is one of my husbands favorite places. 5pm and dinner rush hasn't even started and the place is a mess. Food is always good but it makes you wonder about cleanliness in the kitchen when the eating area is filthy. No clean tables and it's been awhile since the floor has been swept read more

Their burgers are fantastic. You can choose single or double, plus cheese or bacon top. Then you're free to add whatever toppings you want for free. That's right, you could choose 1 topping or 15, and it would still be the same price. My one thing is that their fries are greasy, so if you do take out, make sure you don't put the bag on your seat... read more

Good burger but the fries they put in the cup are always soggy. The fries could be crisper but it's a chain and nothing will change. Especially the high prices, $11 for a burger and soggy fries is too much. Next time maybe burger from 5 guys and fries from Wendy's. read more

Five Guys - Burgers Near Me - Shoreview, Minnesota

We stopped here because we were going to go to the Cup and Cone for ice cream and subs and then realized, duh, that was the rest of the world's plan. We were looking for a quick way to avoid cooking and neither of us had been there.. So we chose it over Chipotle next door. Dumb. I'm not a big burger fan anyway, but it was hot in there, a ten minute wait, and just not so great. We shared a bacon burger and fries and the two year old liked the grilled cheese. The fries were pretty good. I wouldn't go again...I really miss Fudruckers. read more

I have been here a couple of times. They usually make very good burgers. I really like their fries, regular or cajun seasoned. The peanuts while you wait for your burger being cooked is a nice bonus. Do not think for a minute that the peanuts are free. My recent Five Guys purchase was a Bacon Cheese Burger with standard toppings. Small fries. No beverage since it was being brought to me from co-worker that was out and about on an assignment and offered to bring me something on his way back to the shop. Beverages are available at work . My burger was just OK. A bit dry and unremarkable. The fries were soggy. I paid $11.44 for this. I expected it to be much better. Maybe it was because it was 10 minutes travel time from store to shop. It's wrapped in foil, so it should have been much warmer than it was. The soggy fries are understandable because of the travel. But the burger was luke warm at best. Probably I will go back at some time, but I am in no hurry. We have many burger options in the Twin Cities. With beverage this would have been $14.00. For Fast Food/Take Out that is very expensive. When I first went here 4 years ago, a small fry was in a 16 Oz cup and additional fries added to the bag. This amount of fries was enough for 3-4 people. Now, the small fry is a 12 oz cup with some additional added to the bag. The 16 oz small fries were $2.99. Now that size is considered regular at $3.69. The current small fries are $2.69. Way too expensive for fries. They are just potatoes. Why so much? Sure they are very good when fresh, but that does not justify so much $$$. My first impression 4 years ago was this was a 4 star burger. Now, with an emphasis on cost/value it has become just a 2 star burger joint. I like the fresh never frozen concept but there are many other options around town for this.. Often times at 30 percent or more less cost. read more