This company is beyond amazing. From the first call i made to them for an estimate, they timely and thorough at all points in the process. As someone who runs a company I have what some would say are higher than average expectations of the people I choose to work with. Five Guys exceeded these expectations and the communication was great at every point. Alexis, Lexi, and Justin were the main people I w with and they all deserve a special thanks for their professionalism and care. _______ Bottom line they did so good on the first house we've already started the process of having them work on house #2 for us. Thanks Five Guys we highly recommend you. read more

I fully endorse Five Guys Roofing. I had a minor repair that was in a difficult area. Keagan came out and did several steps of problem solving. He came up with a great solution that aesthetically looks good and will safely keep the Spanish tiles in place Keagan was conscientious, responsible and respectful. Thank you Keagan read more

The crew who worked at the Desert Cove Condominiums was so disrespectful of everyone this week. Stomping and howling laughing on my roof at 6 am is one thing. It's summer and you want to finish before it gets too hot outside, I get that. Leaving trash all over my complex and throwing your fast food bags, water bottles, wrappers all into my front yard is ridiculous. Called twice and got lip service from their manager about them sending the crew back to clean up and after 4 more days nobody has ever come by. I'd NEVER book with this company. read more

Joel, Jay and Tanner did a great job helping us get a new roof on our home. They were responsive and educated us on every step of the process. We're excited to not have to be chasing leaks every time it rains. Anyone looking for a new roof or leak repairs should give this company a call. read more

Five Guys did not earn my trust. They came to check out my tile roof before I sold my house. My roof was 10 years old and had no leaks, but I knew it probably needed broken tiles replaced and other regular maintenance. Five Guys showed me pictures of dirty underlayment and said that because it was dirty that it was beyond its useful life - meaning the underlayment ALL has to be replaced. They told me it would take over $15,000 to get my roof up to snuff. I got a second opinion from another licensed & bonded roofer in the area. They looked at Five Guys' pictures and showed me the pics they took as well. SURPRISE, SURPRISE - they said dirty roof underlayment is perfectly normal! As long as the underlayment isn't cracked or curling, I'm fine. Five Guys' pictures showed underlayment that was not cracked or curling, just dirty. The 2nd roofer said my roof has at least 2 years of remaining useful life, that it would take $750 to get my roof up to snuff, and that if they did the work they would guarantee the roof for another 2 years. I understand that different contractors will have different opinions, but to say I need a new roof because it's dirty is suspicious, don't you think? read more

I had 5Guys put on a new roof nearly 3 years ago, with a 10 year warranty. Everyone from sales to service was professional and promptly fixed any issues. I have also utilized their yearly inspection and they have always been prompt and efficient with the 2, so far. However, their weekend on-call service is lacking and has left me with a significant problem due to a roof leak and I now must wait over 48 hours until their office opens on Monday to even begin the scheduling process. Apparently 5Guys is great with scheduled service but they seem to fall down on unscheduled issues. read more

Five Guys Roofing - Ceiling collapse from roof leak - Roofing Near Me - Scottsdale, Arizona

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Great service .Specializing in Hard to Find Leaks with Extensive Knowledge in all areas of residential roof systems and how the Arizona Heat impacts the most important read more

Paid them to install a clear skylight. #1 installed skylight- frosted #2 installed skylight- leaked and flooded my laundry room, they had to repair room #3 installed skylight- cracked from incorrect installation #4 installed skylight- frosted, despite the fact I reminded them multiple times it should be clear - they said this one was installed perfect, so I thought that hypothetically maybe I could deal with the ugly skylight I didn't pay for if it didn't leak. NOPE. Woke up today to multiple new leak spots. My wood floors are ruined, my dry wall is a disaster. I've communicated with the office after every incident, then this last month crickets conveniently. What will happen with skylight #5? But more importantly, why does it take 5 skylights?!!!! Stay tuned. I'll update if they ever fix it and it doesn't leak, and my interior is fixed. read more

I have used these roofers for 3 Jobs over the years and 3 friends have had there work done by Five Guys and a high end builder friend recommeded them also. Great work, honest, fair pricing and awesome cleanup after. I easily recommend. read more

After leaving a detailed voice message asking someone to call me, and then interacting with their website "chat" feature the very next day (requesting a REAL PERSON contact me to schedule a repair estimate) - the only sound I heard was crickets! No return phone call, no email, no text message ... NO FOLLOW-UP AT ALL! As a licensed Arizona REALTOR based in Scottsdale, I'm always looking for outstanding companies I can place on my Preferred Vendor List and recommend to my clients. Rest assured, this is one roofing company I will put on my "Don't Waste Your Time" list. read more

I had 5 Guys do a complete walk deck and flat roof recoat along with some additional roof maintenance. Tanner did an awesome job with a thorough and accurate estimate. Then, the crew came in and absolutely killed it. Another roofer I know came over and saw the job they did. He said they did very high quality work. I could not be more pleased. Thank you! read more

Tanner at Five Guys came to look at our roof and gave us a detailed quote within the timeframe he promised. He was professional and kind. He brought over samples of the shingles that we were interested in so that we could see what they would look like next to our house paint color, etc. When we picked out our favorite and there were issues getting that shingle, Tanner and Armando worked together to help us find a different shingle that looked the most like the one we wanted. The team showed up when promised, and the work was finished in the projected amount of time. We are very happy with the results. And the price was right. Thank you, Five Guys! read more

Since the company doesn't ask about your experience this might be a way of getting managements attention. A roof leak originated prior to the sale of the house in may 2019. We took ownership and contracted with five guys to repair the leak that year. The leak was repaired but reappeared in the same place in November 2019. We are snow birds and returned to the property in November 2020 and discovered the leak in the same spot. This leak was covered by a 3 year warranty. Interior damage included drywall and cabinetry in the closet. January 2022 the same leak appeared but the warranty was expiring. We elected to repair and replace all Underlayment on the north side of the house which included the fireplace area. November 2022 we returned to Arizona And experienced rains in December and a leak occurred in the same area of the house. Subsequent examination revealed a collapsed cricket and improper flashing installation on the north face of the chimney. Interior damage has expanded to mildew smells, plaster, cabinetry in the closet and maple floor damage read more

Five Guys was contracted to do a full roof replacement. We got 3 other quotes and they were the more expensive option. We chose them for their willingness to patch an area of the home prior to the home closure due to the excessive monsoon rain. As a side note - the patch did not work. There were multiple instances where it was difficult to reach individuals at 5 guys. Unlike other roof companies in the past, they do not fix any stucco. They also did not inform me of any stucco repairs that had to be made - I had to find them after I inspected the completed roof. Overall would not recommend due to the price, responsiveness, and quality of work. I will say that the project manager was always reachable and communicative throughout the process. read more

This company is beyond amazing. From the first call i made to them for an estimate, they timely and thorough at all points in the process. As someone who runs a company I have what some would say are higher than average expectations of the people I choose to work with. Five Guys exceeded these expectations and the communication was great at every point. Alexis, Lexi, and Justin were the main people I worked with and they all deserve a special thanks for their professionalism and care. _______ Bottom line they did so good on the first house we've already started the process of having them work on house #2 for us. Thanks Five Guys we highly recommend you. read more

Quote was outrageous compared with others. Not sure if they even understand why. Just price gouge and see if it sticks. Got the same work done with a better warranty for 30% less read more

Great experience with 5 Guys! Friendly but professional and knowledgeable. Easy to communicate with and hard workers. Only a couple missteps, such as the wrong scheduled date for repairs, which were fixed right away when I asked about it, and arrived 6 hours earlier than expected, which turned out fine but a phone call would have been appreciated. Overall, very happy with the price, effort, and knowledge of a smaller, local company. Couple things I really appreciated: pictures of before and after work, quick response time via email, friendly and seemed genuine in wanting to fix my roof problem and finding the correct solution, not just the most expensive one. Would use again in the future! read more

Worked with Five Guys last year when I moved into my home to address some issues. A homeowners insurance inspection revealed a few broken roof tiles in the area they worked on. Called them and they were quick and timely in their response time. The team came out a week later and got my broken tiles replaced, no fuss, no muss. Really appreciative of their sense of urgency! Thank you! read more

Zero stars would be better. They did my roof last year and there was nothing but aggravation: the crew was messy and didn't clean up: they ruined my gutters with all the debris and wouldn't make good; I was picking up nails and paper for weeks after they left: they broke hundreds of tiles and the replacement tiles were a totally different color and when questioned about it said that's the best they could do: the tiles are crooked on the roof giving it a swaying look: am very concerned because if the visible portion of the job was so poorly done what can I expect from the under layer. Justin, one of the brothers doesn't return phone calls. STAY AWAY read more

Five Guys Roofing have just completed a comprehensive repair job on our home in Central Phoenix and we could not be happier! Several areas of our tile roof needed repair, and a flat roof was about to collapse. Justin Stowell was honestly able to guide us in making a choice between a complete new roof and the repairs. He showed us drone photos of the exact problem areas and his proposed repairs. He let us know that the parts that did not need repair were in good condition and would last a few more years, and that the foam roof would not last very long... Once we opted for the repairs, Five Guys sent Justin and a crew to our door one week later. We counted at least 10 men clambering around our roof, making repairs, replacing tiles and sealing joints. All the while, the foreman on the job kept us informed. Every guy was polite, courteous, and respectful of us and our property. They did not leave behind any rubbish or mess and even cleaned our roof of dead branches and leaves as part of the job. They even came back at the end of the day to make sure we were happy and then.... cleaned out our gutters! The next day, a foam crew appeared with as many men. In the space of a few hours we had a new foam roof over the Arizona room with no leaks. We will be scheduling yearly roof checks with them as well. We are very happy to recommend Five Guys Roofing to anyone needing any roofing work done. Their customer service is above and beyond any other service company we have used. Justin returned phone calls and messages promptly and made himself available to answer questions and re-visit us with material samples before we committed to the work. Most importantly, their work is impeccable. read more

I have to say, I got off to a rough start initially. Five Guys had sent out a gal to do a five point inspection and give me an estimate to put up three times that had fallen off the roof. Anyway, she showed up and was in a crazy rush and an hour early. Didn't do an inspection and then blurted out a price to fix the tiles as she was running back to her van. Needless to say, I thought that was expensive for what I thought would be just a few tiles. Anyway, I didn't want to pay for the inspection since I didn't get one. One of the owners, (or the owner) Justin, reached out to me and apologized profusely for what happened and came out and gave me a proper inspection. I was really glad he did do it! I had more than 3 tiles that were missing much to my horror. He took photos of the top of the roof. Showed me all the issues that was were going on with the roof, and gave me "good, better, best" options as far as my budget and severity of the problems I had going on. I definitely recommend Five Guys Roofing. The really do stand by their word and do deliver excellent service and you don't feel like you are getting "taken." I opted for the "good" route to fix the urgent stuff on my roof, but when it comes to the "better, best" repairs, I will definitely call Five Guys again. read more

We have used Five Guys Roofing twice. The first time was when we had a rain leak. They were quick to put a temporary patch on, and were really nice and easy work with. We had to have our roof replaced recently and were happy to use them again. Misha (in the office) was so helpful and communicated with us each step of the way. I felt that if there was a problem, we could reach out to her anytime and I really appreciated her promptness. The crew arrived each morning and by the time they left each day, everything was clean and tidy outside. While they did drill one small hole into the ceiling (it happens) they were quick to get that drywall patched up. And after getting a roof replaced, we recommend to always check the perimeter of your house for nails - they will end up everywhere! We would use the company again and would recommend to others. :-) read more

After having 7 roofing companies come out give me an estimate on my roof I went with Five Guys Roofing. I appreciate that they are a small family owned business and their quote was the fairest. They came out and competed the job when they said they would and even finished a day ahead of schedule! read more

I used 5 Guys to repair a roof on a house I was selling. Based on their performance on that repair, which was thorough and reasonably priced, I had them quote replacing my current roof. They did an awesome job. Communication throughout the roof replacement job was stellar. The quality of work was top notch. The professionalism and attitude of the crew was outstanding. Cleanup was prompt and complete. This roofing company was honest, transparent and reliable. I highly recommend Five Guys. read more

Five guys roofing - a very professional company. Five guys roofing is VERY thorough in estimating the work to be done when asked to do a roof inspection. Their estimate includes details and a photo report which clearly outlines work to be done (both in areas we were concerned with and in areas where we did not expect issues. Our general property inspector dod not find a fraction of the issues that Five Guys showed us. We are so glad we used Five Guys. The work was completed neatly and efficiently with no refuse or mess afterwards. read more