I just had Freedom Pool Service do a repair for me. As always, they are a pleasure to work with…read more Their staff is knowledgeable and takes the time to make sure you understand what needs to be done, what was done, how to maintain your system, etc. This time I had Alan and Jose come out to do the repair. I've also had Alex come out and he is fantastic as well. I needed to have a pump replaced and a part in my heater done. Not only did they diagnose it, but the guys also caught some problems and fix them proactively without an extra charge. They're scheduling system and payment system are automated and very efficient and easy to navigate. Appointments are made promptly and you were able to confirm from your phone. I highly recommend them. I've been using them for many many years and if I could give them a higher rating I would.

I had a very strange problem with my pool and spa. About a week ago we set the spa to heat up. it…read moredid heat up, but it also drained. we did this two more times in the last few days, and every time it did the same thing. today was the appointment with freedom pool services. Alen who has done a service here before was the tech. I explained the problem as we got to the pool shed and he solved it in five minutes. i was fearing that my Compool controller would have to be replaced, but in fact, the whole problem was that a switch on one of the valves was in the wrong position. i have no idea how it got switched. Since I'm the only one who has been there. But I am just glad that it was a quick and easy solution

I have been a client of Excel for many years. While they…read moreare good at equipment repair and replacement, the weekly maintenance is bad. When they clean the filter, rather than have the debris go into a portion of the yard that will not damage anything (there is an open dirt space 2 feet away) they clean on the pea gravel pathway into the yard which is also a dog run. Every 4 weeks I clean up and remove debris and add new pea gravel. I finally complained and the response was a big so what. I can't imagine anyone would want that debris dumped on the pathway to the yard. Once brought to their attention you would think they would apologize and make it right- no way. response was "your pool needs the filter cleaned every 4 week because it gets dirty fast" ok - that has nothing to do with the issue blame the client. not a good company to deal with.

Scheduled a one time cleaning immediately. The service was excellent and seamless. Would have loved…read moreto hire for regular maintenance but they were booked.

Peninsula Pool & Spa have helped me several times. This post/review is long overdue. My apologies…read moreto everyone. These guys are fantastic (father & son)! When I have called Peninsula Pool & Spa in the past for help with issues with my pool/pool system (pumps, heater, etc.) they have always responded to request quickly. They have a professional yet personable way about themselves which makes talking to and working with them a positive experience. I will hopefully be able to reach them in the future. I will go to them first as long as they're in business. And, I would highly recommend them to anyone who asks. They've helped me with four (4) issues specifically: 1. HEATER: My pool heater wasn't working properly - they inspected and provided feedback/recommendation on next steps (they came onsite for this) 2. CONNECTING HOSE: A hose from my pool pump and cleaner pump needed to be replaced - they asked for pics then guided me through the process of buying and installing the parts myself 3. PVC PIPE REPLACEMENT: The same hose was connected to an elbow joint that cracked - again, they explained exactly how to remove the elbow joint, add contact cement, and install a new elbow joint - step by step over the phone and via text message 4. PUMP: My pool pump wouldn't start - they explained that I needed to prime it with water - easy fix (they came onsite for this) I've listed 4 issues they've helped me with and 2 of 4 they helped at no cost without even coming onsite. This is a business I want to maintain a relationship with. OUTSTANDING! I would give them more stars if I could.

Highly Recommend - TC Saved the Day! Today (Saturday) I…read morechecked my swim spa chemicals and discovered the water level had dropped by about a third. I immediately started calling the Bay Area spa companies that Grok recommended. Only TC picked up the phone. He calmly walked me through troubleshooting over the phone, helped me identify the issue, and guided me step-by-step until we stopped the leak. I was honestly shocked and so grateful that he took the time to help me on a weekend without even being on-site yet. I can't thank him enough. This level of genuine customer service is rare. From now on, TC and his company will be my only call for any swim spa service.

We've had a great experience with Level Up Pool Service. They come out weekly and always leave the…read morepool looking clean and well taken care of. Everything feels consistent and reliable, which is hard to find. The team is also really easy to communicate with. Emma is quick to respond and always keeps us in the loop if anything comes up. It's been a smooth, low-stress experience overall, and we're really happy with the service.

Five stars for Level Up Pool Service! The team is always professional, reliable, and on time. They…read morekeep our HOA pool crystal clear and take great care to ensure everything is running smoothly. I appreciate their attention to detail and outstanding customer service. I highly recommend them to anyone looking for dependable pool maintenance.

Very responsible, clear communication. More than 20 years of…read moreexperience, The owner is a know it all (in a good way)

Not dependable. Does not answer phone calls in a timely manner. And in the Spring of 2024 he came…read moreto fix our salt water pump. He said he would be back in a few days to fix a valve that he broke while he was trying to fix and it was over two weeks before he came back. Then I asked him to look at our in ground hot tub and he cut the lines to the hot tub in the pool house for some reason and left and never returned any of our phone calls!

Supreme indeed! I got three quotes for installation of new solar panels to heat our pool and for…read morefixing a skimmer that had sunk and was leaking. Ishmael seemed much more knowledgeable than the other two companies about the complexities of our pool system, and was flexible working with me to right-size the system for our heating needs and budget. He rearranged the components so that the salt water chlorine generator only comes on when the pump is running, and the pump speed is correct when the water goes to the solar panels. He was the only company who would replace the pool skimmer and fix the leak. He and all his team were very careful and communicative. He took the time to explain everything and answer all of my questions. The work they did was beautiful. If only all the companies were so easy to work with and did such a great job! They lived up to their name!

After searching over a week for pool repair services, I discovered Supreme Swimming Pools, and so…read moreglad I found them! Ishmael promptly provided a quote with competitive pricing. He performed a thorough and efficient job in replacing the old pump and plumbing, ensuring that our home is up to code. In addition to installing a new unit, he also verified the safety of our existing electrical breaker and was proactive in replacing it as well. Ishmael made me feel confident and added a high sense of trust with his knowledge and skills. He will be returning to replace the old timer and electrical box to get all our pool lights working too! Good service is rare to find and I couldn't be happier. Absolutely supreme work.

This team is fantastic. They have been doing our hot tub servicing now for close to two years. They…read moreare prompt on time Transparent and always get the job done professionally and with courtesy. We recently had a leak in the hot tub and they easily found the problem diagnosed it. Organize a repair and even came back out and checked in with me a couple of times to make sure that the leak was fixed you can tell they care about their customers and making sure that they do a great job. I would highly recommend them.

Sterling pool has more knowledge staff then other places. they recommend the correct set up for…read moresweep so they do not get stuck.

After trying several different services over the years, I believe we have the found the one we are…read morekeeping long term. Professional and consistent. Two thumbs up.

Low Buck Pools did the startup of our pool after replastering and they did an excellent job. They…read morecommunicated with the pool builder and started the service promptly after filling. We received detailed daily emails and the pool was handed of to our regular service afterwards.

Great Service! They are helpful, dependable and know how to maintain a pool. My pool looks…read moreamazing. I highly recommend Rise 'n' Shine!! Jean (San Jose)

Was looking for a new pool service due to previous issues with my former pool man. I found Rise &…read moreShine Pool Service after a google search. I reached out to them on a Sunday and was immediately contacted by Andrew. Andrew was awesome and got us on a plan to get our pool back into premier shape. We had been struggling with algae. Once Andrew and his team took over our pool hasn't looked better since we moved in in 2011. Rise & Shine's communication is great as they notify you when they're headed to your home and they come out on a designated day once a week. They also take pictures of the pool and gate when they leave. Abbie has been our tech and she is so nice and friendly. This is a huge change from our previous pool man. Anyway, you can't go wrong with Rise & Shine if you're looking for a new pool service!

Let and his crew do an excellent job on our pool. They do the big maintenance jobs without being…read moretold. I like the weekly emails summarizing their work, too. Our guy, David, is very hard-working and friendly. The price is fine.

Awesome company that goes above and beyond!!!…read more Had a pool party coming up and when we went to heat the pool, wasn't working. Called around the morning prior the party in a rush to get someone out, nothing until we call Aqua. Let (owner) modified his schedule to swing by and take a look. He was able to get it running temporarily to start heating the pool and had his team (Daniel) come back later in the day to fully complete the job (cleaned filters, cleaned AquaLink, inspected all equipment, etc.). They also offered pointers on future maintenance without pressuring me to purchase from them. Great company and will definitely be using them for my future pool needs!