I can't recommend Eric enough. I'd been struggling with my old fiberglass pool for over a decade. I'd had several people work on the pump, surface, and cleaning. I was always told that my pool was difficult because we live in the country and there is so much organic material that gets in. The amount of money I have spent on new equipment and robots is obscene. In comes Eric, he looks at the pump, does a one time full overhaul, and starts weekly service. The pool has not looked bad ONCE since he started servicing it! I can hardly believe it. I tell my kids regularly how lucky we are to have such a beautiful pool now. Also, I'm paying the SAME amount that I was paying before, not a penny more. I would highly recommend Axcel Pools. read more

I was having an issue with my pool pump and called around a few different companies to come out and look. I had zero luck with them, but called Eric from Axcel Pools, and he scheduled to come the same day. Absolutely amazing and greatly appreciated the help and support with the pump. Eric took a look a the pump and got it to get going again. Very honest and helpful. If you're pool equipment is having an issue, give him a call. read more

Eric did an absolutely amazing job getting our pool ready for the season! From start to finish, he was thorough, professional, and a pleasure to work with. He cleaned out the pool filters, handled the chemical balancing over multiple visits, and always kept us in the loop with clear updates and photos. It gave us so much peace of mind to see exactly what was going on at every step. Eric was also incredibly responsive--always quick to reply to my texts--and communicated everything in a clear and straightforward way. On top of all that, his price estimates were the most reasonable we came across. This, along with the top of line workmanship he demonstrated, he is probably the best pool technician we have worked with. Highly recommend Eric if you're looking for someone reliable, knowledgeable, and easy to work with. We'll definitely be calling him again! read more

Eric is a great pool/spa guy. He will always let you know when he's on his way to your pool, and if he's going to be delayed because of an emergency situation will coordinate with you on a new time for your service. He always goes above and beyond what is required, which is great for me being a senior citizen. Recommend him highly. - Dave T, Los Gatos read more

Over the years I have had a few pool service company's and not one of them compares to Eric and his service. He is very professional and goes above and beyond to make sure my pool and equipment are top notch. I wish I knew about Eric years ago and I would have never had wasted my money on the other companies. IF there is any issue or ware and tare with my equipment or Polaris or even my chlorine floater he advises me and gives me his honest opinion on how we should handled it right away or if it can go though the winter months. He never try's to up sell you on anything you don't need. I have recommended him to a number of people with pools and they have all switched over to him and agree he is the best. read more

I wish we had found Eric sooner, but during his three years of maintaining our two older pools, he has proven to be reliable and professional all around. The pools sparkle and I have no worries knowing that he is phone-available. if there is any problem or change of circumstance. I highly recommend Eric as your pool gentleman. read more

Eric is THE BEST! He's taken great care of our spa for over a year now and it's been perfect! We have had no issues, it's always well maintained and if he thinks it needs something, he's great at communicating so you understand how everything works. He always shows up when says he's coming and will always text if he's running a little behind. He's the sweetest and kindest man! You would be doing yourself a great disservice if you don't have him as your pool/spa guy! read more

When I needed my pool filter cleaned,, I went on Yelp because my regular pool server was not responding quickly and my pool had turned very green. Eric answered my request very quickly and was able to come. I found his charge for the service very affordable and not as expensive as others I had researched. Eric was very polite and listened to my explanation of my dilemma. I had never had such a problem with so much algae. We usually took care of it with our normal chlorine, but this time it took more chemicals. After spending so much money on the recommended chemicals from Leslie's it still was not working. After cleaning our pool filter, Eric said the water should be ok but it would take some more filtering. So we waited several days. He offered to return if needed. I had to call Eric again to come and recommend what more we should do since there still was some algae and we hoped to use the pool. Eric took care of the problem immediately. Now my pool water is clear and the family can enjoy it! We highly recommend Eric from Axcel Pools!! Thank you Eric! read more

Eric replied to my request within 2 minutes and showed up at our community pool on time. I'm so amazed by his professional performance. I highly recommend Axcel Pools read more

EXCELLENT service. Eric was the only contractor who answered right away when I called, came within an hour to see the problem (pool pump was frozen) and replaced it on schedule at a very reasonable price. Very nice and polite. I own multiple properties and worked with lots of contractors over the years and Eric stands out as one of the best. read more