I usually provide very good reviews on Yelp. Unfortunately, Cali Pools is truly is not getting a good review from me. They were our pool maintenance company. We terminated them. We asked for a quote to install a pool heater. When we received the quote, they required a 50% down payment. We gave them the 50%. That was months ago. As of this date, they have not installed the pool heater. They started to repair our pool sweep. It needed a very common part, available from Leslie's Pool. As of today, the pool sweep has not had not been repaired. We finally had enough, and fired them. I give a poor review, which accurately represents their level of service. We are very disappointed with them and recommend caution to their customers read more

I've used Cali Pools for over 5 years and they are very reliable! They are at our pool each week without missing!! If they do miss our day of service the call/text and let us know they'll be there the next day. They keep our salt water pool chemicals at just the right levels. The pool is ready for us when we want to use it. I highly recommend them!!! read more

If I could report zero stars, I would. The owner is unresponsive and doesn't think a pool owner knows their own pool. I knew something was wrong with my pool but he refused to listen, refused to come out and check it out himself - instead just sent me articles to read. Well, please see my pool water report attached from Leslie's Pool. Now I need to drain my pool to fix ALL the levels. I will probably get fined by the county since we are in a drought. In addition, Leslie's Pools has instructed us not to get in the pool because we may get blisters due to too much acid. This is absolutely insane! Do not trust this company with your $60K+ investment. Oh and after I terminated my service with Cali Pools, the owner Jon sent me an insulting and seething text. Who wants this type of man in their backyard ?? Click on all the pictures in this review to see his text. read more

Cali Pools - Pool Cleaners Near Me

Hello Britney, I have been intending to drop a note to you and Cali Pools to thank you for your professional pool services and servicer. The pool looks better than the picture and as usual you have a knack for hiring personnel that are pet friendly as well as conscientious. Once again, our kudos to Daniel, a very efficient gentleman and Cali Pools. Sincerely, J. Caldwell read more

I inherited their service when I bought my house in San Jose. I should have shopped around. What a mistake!! For 4 years I dealt with unprofessional text messages, incompetent billing errors, wiring mistakes, green pool in June, and finally repairing a part that I was never told was broken, no estimate, and $140 an hour labor??? Nope. I paid in full to get the hell out of this scam! The company I hired next was surprised at the toxic levels of my pool ( even told my son he was surprised we didn't get sick). I just read reviews below and they said the same thing. Ugh. read more

Jonathan & Britney -- we greatly appreciate how responsive you are to our needs. From your help with the Screenlogic setup (which totally changed our lives!) to installing a timer on our hose (simple yet super effective in managing our water bill!) you're always very thoughtful in how to make pool management easier and clean. You're also always there when we need to make adjustments or fix any issues. Thank you for being a great partner in helping us maintain and enjoy our pool! Omer & Rachel read more

Cali Pools regularly services our family pool. Their people are nice. They came very week, checked the PH and chemical level and addeed any necessary materials to keep them balanced. Our pools is amazingly clean since we started to use their service. They charge us monthly fee. But if you have to spend time to do other things than the regular water heathy check, you will be charged additionally, such as filter clean. They also provide pool equipment service. I am considering changing my filter pump, which has been used for 10 years. read more

These guys do a great job at our pool. It looks good every week. They know their stuff. Highly Recommended read more

I hired Cali Pools for weekly maintenance 6 months ago and the experience has been awesome. The Pool looks great, team is efficient and friendly with pets. The price is very fair, communication is quick and responsive. Would definitely recommend - my neighbor recently hired as well! read more

I hired Cali Pools to clean my pool and they did a great job.They arrived on time and always cleaned my pool left it really clean. They cleaned my pool filters made sure everything was working properly.Thanks for the great work! read more

Had a great experience with them. Highly recommend for hot tub cleaning and maintenance.

I heard great things about these folks. Really personable, great service, their website even talks about how dependable and reliable they are. Great, what do we need to do to start service? Sign our contract. Okay. They sent it. Service description is limited to 8 bullet points in their 5 page contract. I had a couple simple questions for clarification, like 2X/yr major filter cleaning. Some services cover it, others do not, if not what's the cost? No on will answer the question, not Britany, and certainly Johnathan can't be bothered to get on email or pick up the phone. They could just say they're too busy and not accepting new clients at this time. But no. They choose the "lets waste everyone's time" path. So glad to learn their definition of reliable up front. read more

We are using Cali pool services for last 5 years. Jon is very prompt in answering our questions and providing excellent service. We highly recommend his pool cleaning service. read more

Cali Pools team has been servicing our pool for over a year now. We had a rough start getting all the equipment and chemicals sorted out, but they stuck with it and worked out the issues. Our pool now looks lovely and we have enjoyed it all summer. read more

Really happy with Cali Pools services. It was very hard to find a company to service our remote location in Scotts Valley. They service our spa weekly, and we have no complaints about how they maintain the spa and their punctuality! Highly recommend them. read more

Finding the right pool company has been a battle. So I was so excited to find one that could service my clients needs. I am a realtor here in the Bay Area. A couple of months ago, I had to get my clients home in tip top shape to hit the market. On short notice I contacted Cali Pools and they where fast and efficient. My clients pool looked sparkly and clean for our professional photos. I highly recommend their services. The staff was friendly and very communicative. read more

I highly recommend Cali pools! Jon and Eric are fantastic! Extremely professional!! We had gone through a few sub par companies then we found Cali pools! If you're looking for a great company, look no further! They take care of us, rain or shine! Always on top of our equipment! Great communication! Always responds in a timely fashion when we have a question! read more

Cali pools did the re-caulking around our pool. Jonathan spent the afternoon prepping and added the caulking. Came back the next day to double check on any sinking and fixed, added sand and walah! Beautiful, professional, knows his business I would highly recommend Cali Pools and Jonathan S read more

Don't use these guys. Jonathan haggled with me up front for $150 a month for weekly spa service and then told me he would install the clips for my spa cover "no problem." A month later he charged me $50 on my invoice for the clip installation and then his guy proceeded to break two of the clips. He also charged me $145 for a spa flush and then after I paid it, put it on my next months's invoice for $90. I could deal with all of this except I use my spa maybe once a month, and each time I go to get in the spa there is dirt on the bottom of the spa and along the rim. They've been nothing but a headache for bad service. read more

My review fails to be positive. I would not even give 3 stars. Took a year or more to resolve Pentair installation. Still do not have new pool light replaced after 2 years. Learned I would never ask for another repair due to these experiences. They do not stand by their ad. Customer Satisfaction Guarantee. read more

I have tried multiple pool services and was never happy with the services I received. Cali Pools has provided me with excellent service. I especially like Sergio who is my pool maintenance expert. read more

I have been lucky to discover Cali Pools almost 2 years ago. John and his crew are a friendly bunch and very knowledgeable as well. I highly recommend them. read more

I had an ongoing green pool issue (equip related) and was referred to Cali Pools by Leslie's Pool Supply. The lady in the office was super polite and set up a free consultation with Jonathan a couple days later. He was very knowledgeable - was able to pinpoint and explain each problem. By end of the week we had new equipment installed. Jonathan and his team did an excellent job of not just getting rid of the nasty green, but now it looks better than it has in a VERY long time! We've used several pool service providers over the years - but honestly, we'll stick with these guys from now on. If you need equipment installed or pool cleaning (or both!), I highly recommend Cali Pools. read more