I'm really, really surprised that Five Guys doesn't get a higher star rating. I had my first Five Guys burger years ago when I used to live in DC, and was so happy when they started opening locations in DFW after we moved here. These burgers are messy but TASTY. I always get a double bacon cheeseburger with mayo, tomatoes, raw onions, and jalapenos. Extremely filling (this is my order even when not pregnant), like gut-busting filling, but worth it. I also love the cajun-style fries. One tip... don't waste your money ordering anything more than a small. They take a cup and a paper bag and dump a ton of fries in with a small, so unless you are on the verge of death starving, you really don't need more than an overflowing small. My only complaint is that they need a location in Dallas. But my hubs brings this home after work every so often, and even after the drive from Plano, the food is still really good! read more

one of the best fast food burgers. 10 times better than in n out I like their style of fries. they are not your typical fries, they are slightly soggy and slightly burnt . but they taste like home made which is why i like them so you might have a different opinion the burgers are a decent size. and you get free peanuts! read more

Food is very good and well prepared. The price is extremely high though. The chairs in the dining room are very uncomfortable. Not sure if I will be back. read more

I wanted to give this 3 1/2 stars because as far as the burger itself goes, it was just okay. I do appreciate the fresh jalapenos instead of the typical pickled (even though they were not particularly spicy, not the restaurants fault) and the fact that you can get any combination of their toppings at no additional cost. I could have used a little more lettuce and maybe some salt on the patty. I will say the cajun fries were better than excellent, which is why I wanted to give is 3 1/2 stars vs. 3. The atmosphere is okay, typical burger joint and for some reason the sizzling of the grill was kind of irritating to me...yea, know, strange, but the sound was very prominent to me. Maybe I was just irritable, I don't know. It won't keep me away. Now, the reason I bumped it up to 4 stars....the people sitting next to us somehow ended up with burgers with no bun. Now, I wouldn't say the manager handled it perfectly (I would have offered to cook them another burger), but he was obviously concerned and he seemed to do what he could to fix the situation. Kudos to the people for not making a scene when the could have, but they seemed to be satisfied with the situation. In reality, it was a small deal, but I was just impressed with how it was handled. read more

I love 5 Guys. Especially, the bag of Fries with lots ketchup! Come hungry though, you won't be disappointed! read more

Once again, another terrible experience. Unfortunately, I will have to find another favorite burger place. My order was quite simple, yet somehow they managed to botch it all up. I absolutely despise mushrooms. My burger ended up w mushrooms. And no bacon even though I clearly ordered a bacon cheeseburger. read more

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I think this is the first time answer for years that I've been to five guys. I really like the store for a couple of reasons. First reason everybody is working, nobody's sitting down, even the manager was out working. I don't mean walking around doing nothing, I mean she was out there busting it with everybody else, hope and sweep the floor, helping cook, helping take orders, helping to refill stations and so on. I've seen managers just sit back at a table and watch people work, as if they no longer had to do anything other than order people around. But not in this store! Mad respect! The second reason is the food that I ordered was awesome! I got a bacon cheeseburger with the free extras that I wanted, and it was juicy, the meat was cooked completely through, the bacon was crisp but not too brittle as if it were old, the French fries were fresh and hot plus even on the small order I'm still taking some home. Wonder how they will taste the second time around? Lol. Anyway, in short this was a 5 star experience, the employees were great, they had a sense of humor especially when I asked for a sheet of aluminum foil that they normally wrap hamburgers. The young man jokingly wanted to make sure I would not ingest said aluminum foil, I told him no I was going to mainline it! We all had a really good laugh. That is good business, having a good rapport with your customers and smiling the whole time. Question is, will I be back? You bet your ass I will be! I might even bring a date here, okay I will bring a date here. Lol. read more

Great burgers and fries, really one of the best around, though I wish they didn't dump the fries in the to-go bag like they do. Going to ask for a separate bag next time. read more

From what I've been told, this place has an east coast following the same way In n Out has a west coast one. I swung by a few weeks ago to try out their burger and it was delicious. Not the healthiest of options, but nothing hits the spot like a burger and fries. The menu is very simple, not many options. Burgers, hot dogs, and fries - that's it. Oh and the burgers come with an extensive list of free toppings options. The burger that i had: lettuce, tomato, onions, and sauteed mushrooms. Click here for some pics that I snapped while I was there: http://www.bigdbloggery.com/2010/02/1000-words-5-guys.html read more

I finally decided to check out 5 bros, after hearing that this is the "In 'N Out" burger of the east coast, and hearing all the hype. Heading south on Preston makes it difficult to get to the place The building is very cramped. The line was short because it was 1:30pm. The cashier didn't seem to excited and I felt like I was at any other fast food joint. I ordered a cheeseburger with mustard, lettuce, tomato, pickle, onion. $5.29 (Did not know that this was double meat. Very very deceiving. Had I known this I would have ordered "The little burger" one patty) I ordered the smallest order of fries (enough for two since my wife helped me eat them) $2.79 WTF! My large 32oz drink was $2.09. My total was $11.01. I guess I understand why they call it "Five Guys" I felt like I was paying for it five times...I am slightly joking but a combo for 8-9 dollars with tax would have been nice. While I waited for my food, I tried to sit down in their cramped seating area, while getting my head bumped into by the person sitting behind me. My wife got up to refill my drink while I ate, and the seating is so close that someone pushed in her chair and when she returned she had to pull it back out. They had Cherry Coke my favorite and it had the right Co2 ratio and was perfect. My meal arrived very quickly. The fries were cooked perfectly and had that "State Fair" quality and taste. They use freshly cut potatoes from Idaho. The burger patties were the right size,seasoning and flavor. The bun seemed a little bit smashed up They definitely use quality cheese and toppings. In a way the burgers seemed almost a little bit like they were cooked on my Dad's grill rather than professionally. Things they could change...The atmosphere. It was small, crampped,using bags of potatoes instead of those ropes for a line indicator is tacky. Red and white tile has been used a million times for 50+ years by other places. While cooking their burgers they should "score" them with the side of the spatula rather than smashing the juices out of them. If they do this, then on the juices (blood) will rise to the top of the burger and on the final flip this blood will then be burned off while retaining juicy burger. I took a star away because of the price, I took a star away because of the atmosphere. Next time I go I will bring someone with me. We will order two "Little Burgers" the same small fries and skip the drinks. We will take this to go and eat it in the car. By doing this I will save 10 dollars and have a better experience. Thank you for readin my long winded, but very necessary review. read more

Can someone tell me why Five Guys is not getting a better rating than IN-n-Out Burger..geez. Five Guys has the burger market covered for me. Just burgers and Fries and both done well. I am giving them a Five Star for the Burgers and the way they do them..no frills, no fuss..just get after it. As my followers know..I don't give out the FIVE STAR very often..so this is the real deal for Burgers.. They give you enough fries in a regular order to feed three people..wonder how many you get in a LARGE order??? Just keep bringing them on..they are great. The Regular Burger is a double patty and is just awesome.. This is just as good as it is going to get for burgers and fries...I would of liked a shake, but I'll take the great burgers. read more

Best I can muster is ...meh. After cooking and eating burgers all my life....I was bored by this. The burger tasted like a burger and the fries were fine...even if they were all in the bottom of a bag. I don't really want my burger wrapped tight like a ball in foil. Canned mushrooms?? Cheap ketchup and lame sodas. I've served better..... read more

It should be renamed "Five Guys Burgers and Fries But No Pickles" 'sup with that management? Counter dude said y'all have been out for 2 weeks? No f'n pickles for your pretty good hamburger? There's a Sam's 1 mile away, take $50 and go get 6 mega jars of hamburger dills. Heck, I'll go get em for ya next time I'm in the neighborhood. The food we ate was good, **** quality, tasty burger and hotdog. Fries, as usual, were outstanding. Peanuts were hit and miss but they're free so who's complaining? Not me. So one huge star knocked off cause this burger joint has no ^%*#ing pickles! read more

yesterday was my second time visit 5 guys burger and fries. The location I visited is located at Spring Creek and 75. The meat was very juicy and love the fries too. My kids love it. Definitely will go back again. read more

Waited 20 mins for them to get my order completely wrong!!! In at 12:40 out at 1:00, Thursday 080119. Order #65. Double Cheese All the Way with BBQ sauce. Got back to office and all it had were 2 patties cheese and BBQ sauce. I couldn't drive back to get it fixed. echo other comments - Price too high and "come on" you are in Texas...i had to get water because they use the awful bad tasting concentrate dispensed tea. Brew your own tea 5 Guys! My fault that I was in a hurry...should have gone to whataburger up the road. read more

I had heard so much about this place especially since they have been ranked as the best burger in 2010 and some of the best fries to boot. It was pretty good...very good but I am not sure about the best. I had the traditional cheeseburger and you can choose whatever toppings you'd like for no extra charge. I opted for onions, pickles, mustard, and mushrooms even though I wanted a lot more. Maybe that is just stomach greediness. Got some fries to boot with the Cajun spice for some kick. They had peanuts to snack on while you wait and even these were of good quality. Lets break everything down. Food - Tasty, juicy burger and the toppings were of great quality. The pickles were thick and crisp and a perfect counter to the mushrooms. The bun was the weakest point of the burger because it fell apart a bit and that made it pretty messy. The patty wasn't too thick and could have been mistaken for a single thick patty. Their fries were pretty good but not as highly touted as everyone else seems to think. The spice had some heat but was a bit bland. The price was over $10 for a combo...doesn't break the bank but it isn't cheap. Atmosphere - Mix Kanye West with a 50's diner. Everything was red and white and nothing fancy except all of the patting on their own back all over the wall. Their reviews and compliments were blown up and plastered over every inch. This place has the biggest ego I have ever seen. This was the biggest downside I thought. The digs could have been a lot better, there was nothing that made me want to stay at all. Overall - The food is well received for a reason, it is just plain tasty. Overrated, maybe but that doesn't make the food crappy just because everyone else likes it a little too much. The actual restaurant is a throwback that is a little too cocky, which I think turns a lot of people off. This gets a high recommendation but get it to go, or sit outside. read more

Love the food at Five Guys Burgers and Fries! I always get the cheeseburger and fries. The fries can be done regular or with Cajun seasoning. Get the Cajun. I have been with people who ordered the veggie sandwich and the bacon cheeseburger. They both liked their sandwiches. If you order fries, prepare to be amazed at the order size. You can share the fries. Oh and they have peanuts in the shell. Love that! Be warned that if you have a peanut allergy you probably don't want to walk in since the peanuts are just out in a box and people are eating them all over the store. read more

Five guys makes a pretty decent burger and the mini-sized option is more than enough to fill up the average jane, especially at lunch. The burgers are fully customizable and jalapenos are available, which makes me smile. I also love the salty, skin-on heap o'fries you get, even in a small order. And to me, there is something fun about the white board at the front of the store that tells where the potatoes for the day's fries came from (but maybe that's because I have a soft spot for Idaho which, not surprisingly, was where Monday's fries came from). I love me some Idaho potatoes! read more

I have heard so many things about this place so I was extremely eager to try it. We (my hubby and I) stopped by and I was not expecting what I saw. I got nervous because I thought it was going to be another In and Out burger. We ordered our food and sat down and waited. I was happy they had peanuts and I will say they were delish! So we got our food and I was a little disappointed on the size of the burger. For the price I thought it would be something bigger. I will say the burger was delicious and I loved the fries! The reason I can't rate it higher is because we can get a way bigger burger at Burger Island (Preston and Beltline) for the same price. If the prices were cheaper I would definitely be back. But overall great place! read more

This is worst Five Guys I have eaten at ever. The burger was put together very sloppy and bread was falling apart. I ordered a large fry and I had only about the portion of a small fry. Fries were also cold, limp and soggy. Not a very well ran Five Guys. This is my first and last time eating at this Five Guys. read more

Oh yeah! It must be bad for me! Remember the regular is a double patty and the small is one patty. Here is how the fries work. you order a regular. They put a regular fries in you bag and then they grab a handful more of fried and shove it in the bag too.... woohoo! Not the best burger ever, but prob in my top 5! read more

I consider myself a hamburger connoisseur/junkie and go out of my way to sample the top burgers across the country. That being said, I think this is the best fast-food burger I've had in recent memory. Better than In-and-Out and certainly better than the offerings from McDonald's, Jack in the Box, Wendy's, etc. What separates 5 Guys from the rest? The toppings. It's all about the toppings. Unlimited fresh and tasty toppings, which include grilled mushrooms and onions. The choose your own toppings approach also means that your burger is made-to-order. The meat is a little weak, but no worse than what you'd find at the above-referenced places. The double patty comes standard, but the single patty is extremely thin (patt-ette is probably more appropriate). The quality of buns is average for a fast-food burger (eg, resembles grocery store buns). 5 Guys delivers good local value. In my "burger quest," I've come across tastier and better value burgers (see JuicyBurger in LA for just one example of a (much) better burger for lower price), but 5 Guys is very solid. Additional props for tasty (although at times unevenly cooked) french fries (also cool that they say which potato farm provided the potatoes) and the no-logo approach to napkins, cups, and bags (let the food speak for itself). read more

I wasn't that impressed with this placed when I tried it out on 2/27/10. I went after 1 p.m. and it was still very crowded and crammed. They serve free peanuts, so the shells were everywhere. The burger just doesn't compare to Mooyah. The burgers and fries looks like Mooyah, but the taste just isn't there. Although the fries were crispier than mooyah's, the burger just wasn't there for me. I'd even go as far to say that Smashburger is better. But it's worth a visit if you've never been and want to find out what all the talk is about. You just may not go back if you have a Mooyah near you. read more

Again an overpriced sloppy burger. $10.50 for the burger and a drink. Not even fries. Totally watery bun. Disgusting read more

Jan 2014: Unless you are very hungry get the little burger as it only has one patty. Suggest getting just onions rather than grilled onions which makes the bun wet and soggy. UPDATE Aug 2015: Return visit after a 1 1/2 yrs. Still recommend a little burger as one patty is quite enough along with sharing a small order of fries. Overall not in my top 5 choices of burger/fries in Collin County. Will likely go to other burger places more often. read more

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Tonight is a bad night for 5 guys - they only have 3 guys and 1 girl working - but 5 burgers just sitting on the counter in various stages of undress. So many people waiting for a hot, juicy burger and they are going to be so disappointed. 5 guys is a go-to place for us, but we had to leave knowing the trusted quality wasn't going to be there. read more

Well, this is our go to burger place especially for a Whole 30 burger, but coming in the restaurant and being first to enter, the floor was filthy and half of the tables were dirty. If the dining room was not cleaned last night, was the kitchen? Disappointed. read more

Just watched the cook show someone how to use the register while wearing gloves. After he got done, the cook went back to preparing a burger with the same gloves on. And yes, I absolutely WALKED OUT. read more

Good burger but sadly not made to order....... Note to future self: within 15 minutes of consuming 1/4 of small cheese burger with lettuce, tomatoes, pickles, sautéed mushrooms with dash of mayo and A-1 steak sauce, fries and coke vanilla had terrible abdominal pains.... do not eat again. read more

That was by far the worse meal I've had at 5 Guys Burgers & Fries. First of all when you order they call out the number of patties you have on your order combined, so you think if you order 2 sandwiches they would be ready at the same time. Not the case this time. One sandwich miraculously was made 10 mins before the other and sat there and got cold, while the other was just started. Then they pulled the fries out at the same time the first sandwich was done, because they were limp, soggy with grease and not edible by the time I got em home. Not one single fry was crispy. My sandwich which was done first was cold, and the double patties put together was equivalent to one quarter pounder burger at McDonalds. $20 for dinner and that will not happen again there. I do not recommend 5 Guys anymore. If someone ask me for a place for a burger. Not here!!! read more

Once again, Five Guys Burgers and Fries gives me the best cheeseburger ever! There is nothing better to start my weekend than my cheeseburger (lettuce, tomatoes, grilled onions, ketchup and mustard) with freshly made fries and a Coke. read more

Five Guys - Waiting for ma burger! - Burgers Near Me - Plano, Texas

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Five Guys wasn't really that good it was like ok. The burger was ok except for the bacon it was over cooked and crisp like that bad kind of crisp like you can't tell what's fat and what's the meat. The fries were bad, because they were burnt and the oil was pretty old. The thing that made the fries a little better was ketchup. Now on to the scenery, the tables were really small and the trash can was really nasty I know it's a trash can and it's supposed to be dirty but McDonald's can keep their trash cans cleaner on the outside. Any ways that's probably the last time I'm going there but you can go there if you want but just expect that. read more

Wow...$15 bucks for burger with fries and a drink is very steep. This must be some kind of magic burger but it ain't. Burger is average like many places. Place was clean and staff was nice. Price is way to high here. I guess they have very high overhead or they have the most expensive average burger I have ever eaten. Next time I will go to McDonald's as they seem similar in look and taste and I can save myself $10 dollars. read more

This Five Guys is poorly manager and not worth the subpar service. I was left on hold for 10 minutes and walked in on the staff standing around. Upon asking for the manager, it took another 10 minutes to be helped. To put my experience in perspective, I am writing this as I continue to wait for my food. Do yourself a favor and go to the burger joint across the street... or at least a different Five Guys location. read more

burgers are good. and I like the free peanuts. other than that, it's a chain in a strip mall which is pretty much all plano texas has. chains in strip malls...a phrase containing cool words like 'chains' and 'strip', but when combined, the phrase just sucks all of the life out of everything that is cool, and creative and pure. whatever. eat there. don't eat there. nobody cares. suck it. read more

Basic, but good burgers. This isn't any kind of fancy burger place, so when you want the basics, come here! The little cheeseburger is just right and seriously get the smallest fry and it will be more than enough split between two people. Love the fancy soda machine. Workers are young and nice. Wish the cheese in my burger was melted a bit more though. Also, for being so basic the prices are kind of high! Would come back, even though it wouldn't be my absolute first choice. read more

I admit I'm not here to review a burger - I'm a dog lover. And I love Five Guys' hot dog. I order it with bacon, mustard and onions. Yummy. And I always get the cajun fries, though after the first trip I learned my lesson and always get the small order because holy crow! that's a lot of fried potato. For what it is, this is a good hot dog. There seem to be enough reviews about the burgers so I won't worry about trying one of those. :) read more

This should be called five tries burgers and fries. I have been here 5 times because it's my sons favorite place for burgers and all five times they have made several parts of the order incorrect. After the second time I started watching them make the order and have caught the errors. Today I watched them and missed them forgetting to add the cheese. Really how hard is it to get a burger order right? read more

I am a big fan of Five Guys Burger and Fries. The burgers come with unlimited toppings at no extra charge, which is awesome because I always want tons of toppings. And definitely order the Cajun fries! That's the way to go. read more

Umm... anyone who doesn't LOVE the burgers here must have issues. I went for the first time the other day and I L O V E D it! Food was yummy and fresh. I can easily say BEST BURGERS EVER! We usually go for mooyah or burger girl, but I think the food at 5 guys was way better! My hubby and I will definitely be returning...soon! read more