Food is always fresh and tastes great. Service is usually friendly as well. That being said you pay for it. Food is expensive.

Five guys has always been a solid place to get a burger. The fries are on point and the place as a whole is a fun experience. The staff at the location doesn't seem to really want to be there which I get it but come on guys you can do better. It smells great in there and it has a good vibe. The fact that the price is outrageous is the reason I'm leaving this review. The burgers and fries are... good yes. But once you pay to take your lady out and its $50 for a meal at a fast food place it will have you wondering why you didn't just go to McDonalds for easily half the cost. Sure the quality isn't the same but absolutely not. I used to eat here with my partner for $25. This is a big no from me dog. Steer clear until they bring these prices down. read more

There just isn't a better burger in town. Of COURSE it's more expensive than fast food, but there is no comparison in terms of quality. Five Guys uses QUALITY ingredients, not the Frankenmeat you'll get at fast food chains. We had amazing burgers and fries along with great service from a friendly staff. Well worth it. We'll be back. read more

The BACON CHEESE BURGER was just okay, I expected something great, it was rather flavorless. The french fries were very SALTY, I eat very little salt and these were over salted. I could not eat them. It was a waste of my money!! Don't think I will be back!! The service was very good and found the workers very friendly!! read more

In Pa. there is no eating in restaurants so we were going to just get some burgers to go. My friends had never had a Five Guys experience and heard the French fries were exceptional. We went in and ordered with masks on, got a double burger with everything on it to split with my sister and a small fries. Plenty of food; as a matter of fact the burger had too much on it! I'd get a single next time; the fries that were crisp were good but the ones not...were just ok. My friends seemed to be pleased with their orders and got "to go" orders for their spouses...hope they like them reheated?!? read more

I love their burgers and fries but they've become outrageously expensive. It's become disappointing over the years and is just nothing like the original stores even they were more local to the Springfield, VA area. read more

Food was good, very expensive ($10 for a burger no fries or drink), the staff was rude at 4pm on a Sunday. Nobody else in there. It was also great to hear the cashier rant about how she was sick. read more

Five guys is still a wonderful experience. It has wonderful service and food. However, the prices have continually raised. I did a double take when I saw the additional price from my last arrival for a Little bacon cheeseburger(see old pictures for previous costs and times). It was $7.29 today. The regular bacon cheeseburger is about ready to hit $10($9.39). When the burger hits $10, I will be curious to see how customers adapt. I have a prediction that they may have or will soon go beyond the limits of what the customer will be accept in this area. I believe routine customers will become occasional customers and you will lose many patrons since the value of service, quality, and cost will not be aligned for what customers need in a dining experience. For example, quality of the food, the added milk shakes, or Customer Service will not compensate for all of the flavors missing in the Coca Cola freestyle machine. People will expect more because of the cost and the business model won't be able to match it. Customers will notice these small things more when their basic requirements are not met. I made a special trip to come today but modified my order upon seeing the new prices. No five dollar+ hotdog for me to add to the order today. If I had come with my family I would've politely eaten, but I would probably then not come back for an extended period of time as my wallet would have been empty. This is an interesting time with businesses and this is definitely solid food but the overall value is askew. I know this manager is trying to keep the prices down for this area. I also know many other five guys are more expensive. I will remind myself of this cost before I come for the next special trip. Will it be worth it? read more

Five Guys - New higher Prices - Burgers Near Me - Morgantown, West Virginia

For me it's just a typical fast food burger spot. Nothing special to be honest. The fries were pretty bad, really soggy read more

I was very pleased with my burger! I decided to get mines wrapped in lettuce. It's easily saves you a 100 calories or so, it was still delicious!!! The staff is super friendly! I landed on the cheese burger it had two patties i opted to have the " no bun". It was a failed attempt to save calories, so yeah I i wont be doing that again. these burgers are huge and juicy and you need all the help you can get to enjoy them including some bread! the staff was very friendly, helpful and patient. My Family and I spent about 43.00 dollars for meals to feed 4 people so not to bad i guess. I really did enjoy the burger and we over did it on the fries the burgers are so huge f you can share a fry, well share a fry order, save yourself the wasted food. My Family and I will definitely be back! read more

...I'd swear the burgers here are getting smaller. Was half way through with my burger only to realize all the meat was gone.

This 5 Guys goes above and beyond. I ordered two burgers and both had a few small issues. Still yummy. We also ordered fries and were given the wrong size. After I notified the manager, I was offered a refund or to have my meal remade. They made sure that we were taken care of. read more

Joseph was super nice! Someone give him a raise :) he was just super sweet, which meant a lot since I was having a bad day. Made sure there was only a little sprinkle of Cajun on the fries :) just for me! Great employees like that deserve to be recognized!!! read more

This is one of the best "chain" burgers you will ever get, or maybe even just the best burger. All of the ingredients are fresh, never frozen, cooked to order and delicious. This is a gluten free-friendly place and they will gladly make your burger without the bun, wrapped in lettuce. They only serve burgers and fries here, so there's no issue with gluten contamination in the fryer, so feast away on the fries! However, the fries are cooked in peanut oil and there is a lot of peanut in the air here, so steer clear if you are allergic to them. Don't forget that a "hamburger" is actually 2 patties and if you just want a single, get the "little" one! A small fry is more than enough for 1 person. My fiance and I usually share a regular or each get a small if he wants the cajun ones, which are incredible. They also have one of those cool drink machines that lets you choose from hundreds if not thousands of different drink combos. Very cool! Also, the staff is SO friendly here! Some of the nicest guys and gals you'll meet at a restaurant. read more

If you haven't been to Five Guys yet, you need to go right now. The burgers are delicious and all of the toppings are free. Make one however you want. The meat tastes delicious and the regular sized burgers come with two patties that would pass for ground beef you seasoned in your kitchen before throwing on the grill. The fries are fresh-cut fries and I highly recommend dousing them in Malt Vinegar for extra deliciousness. If you want a decent Coke, this is where you want to come. Well, all Coke products (Powerade, Coke, Dasani, Sprite, etc etc) They have the automated Coke machine that lets you put in a ton of different combinations of flavors with any drink of your choosing. My next move is to try the hot dogs! read more

Slow..... HOWEVER!!! Before ya go bashing them for being slow........m It's on the slow side because they make their food seconds after you order it.... It's NOT going to get anymore fresh than it is at Five Guys.. It's worth the wait! Super friendly staff, excellent food.... Super fresh to boot!! read more

Hands down best fast food burgers on the east coast. I love the consistency of the items that I order. Never anything less or more, just exactly what I want. If you ask, they can even forego the bread and wrap it all in lettuce. Of course this only makes it harder to eat, but I'm not one to say no to beefy juices dripping down my chin. read more

Seems to be better than before on cleanliness, and the food is pretty good, but seems to be not as good as it used to be. Beef seems dryer and patties smaller, but will give them some benefit of the doubt even though online buzz seems to partially (anecdotally) corroborate this. Nonetheless, the place is clean--big deal (most important thing in any restaurant, but virtually all fast food and too many chain sit-down places in Morgantown don't get this). Music is great. But, the tip jar shouldn't be there: the place provides no tippable services (I always take one star when this is the case--or if they nag for it on a screen, like Panera). It's expensive for what it is, but they need to focus on ensuring the patties are not too small, and that the cheese doesn't come cold on the burger (rush job). read more

The hamburg I ordered was good in taste but I thought it was too thick to eat, maybe my mouth is not big enough though. The fries was terrible, I threw it after I tried. read more

The burger was good and they have a really cool soda dispenser! Peanuts were a bit too salty though.

This is a family favorite with my kids. We love to get burgers here. They love the soda dispenser! Definitely the place to go to get an awesome burger! read more

My husband & I went for a casual dinner about a week ago. We ordered burgers & fries,nothing fancy. Even though it was busy,we got our food in a timely manner. The food was delicious & the customer service was good. The only issue we had was that most of the tables were in need of being cleaned off or wiped down. All in all,it's a decent place to grab food quick. read more

I stopped and found the food good, the Cajun Fries were excellent. Small quite, at least the day I was there, with a friendly staff. A family with a small child was there, the infant dropped a lot on the floor as soon as they left the table and floor was cleaned to almost spotless. The person cleaning never completed and I was talking to him about when I had small children and the mess they could create, he said you should see what some of the college students can do, a joking matter. read more

Holy crap. Delicious! Rivals In N Out. The fries are fantastic too!! The staff were just lovely and everything was cooked fresh.

the burger is much money but i can put as much mushroom as i want the grease is very greasy burger but good for a bowel cleanse later if you are the healthy juice cleanse type read more

I am usually a big fan. Today however I had a few extra items on my burger I didn't ask for. As well as the amounts of fries was much smaller than we normally get. We always get the size to share but today one of us could have eaten that amount and then eaten some more. read more

Always good burgers and fries are the best! Don't like that this location doesn't lettuce wrap bun less burger. This is the only Five Guys I've been to that doesn't wrap it in lettuce. Otherwise, solid eats! read more

This would be a 5 star review based solely on the food...the food is GREAT as has been the case at ALL 5 Guys I've been to...However, on a recent trip to this location I was greeted at the counter by a friendly guy who took my order and asked curiously about my coat. (It is a leather coat with the insignia of the band Insane Clown Posse's record label embroidered on the back, which is a thing of pride for me, so I was happy to tell him all about it...) I proceeded to fill my drink and wait for my food, food came up and I happily took my bag and headed for the door. I reached for the door handle when I heard the MANAGER tell her employee (The aforementioned friendly guy) "You see that S--- on the back of that guy's coat, anytime you see that, you know you're looking at a f------ loser who will never amount to anything in life..." I am used to getting negative reactions for my musical taste, it is what it is, but to be publicly disrespected like that is ridiculous. She could'nt have held her thought for 3 seconds until I was out the door at least??!! Suffice to say it is the last time I have eaten at this location, and will be until I know that manager is no longer working there... read more

The burgers are great but I hate cheese and order hamburger not cheeseburger but the last several times it has come with cheese on the burger. read more