The menu can be confusing, but I love all the options so you make your own optimized perfect burger. Plus the staff is friendly, helpful and thorough. We drove the order thirty minutes to my daughter's house. Everything was still warm and delicious. Plus the shakes were still frozen. My granddaughter was disappointed I didn't have any peanuts while I waited, but to be honest everything was ready too quickly to explore inside. Yummy, will be back. read more

One of the cleanest most friendliest five guys I have been to so far. I have been to Five Guys in 3 different states, and this one is the most cleanest and the staff is always welcoming. The fries is what we come for most because this is my kiddos favorite place to get fries when we ask him what he would like to get for take out. When we travel and if there's a Five Guys we stop by to get grab some grub but will not sit down to eat because all places have had sticky floors and sticky tables (California and Oregon). This one in Monroe, always clean. Keep up the great work! read more

The restaurant and bathrooms were clean. The food was good, as expected(salty fries, greasy burger, and a solid shake). $25 though for fries, one burger, and a shake was a bit of sticker shock. The kids who worked her were nice and quick. With that price, though, I do not know if I'll be back. read more

Five Guys - $25 Burger/Fries/Shake - Burgers Near Me - Monroe, Washington

This location was great! We placed an order for 11 people and the food came out quickly and everyone had the correct order. We are very impressed with the attention to detail and service. The guy at the counter today was so nice and helped us with our ordering questions. The building was new and clean and was the noise level was great. read more

They could have pickup orders ready in time. You can order 45 minutes of time and still wait over ten minutes after your scheduled time

Best burger around. Sure it's a bit pricey, but it's a meal and is very fresh. Took my son this time for his first visit, and he finally realized what I said about Five Guys betterIn-N-Out. I mean I&O is a great burger, but 5 Guys is gourmet/next level. So I got a cheeseburger with grilled onions, bacon, jalapeños, bacon, and a little bit of mayo and ketchup. My son got a grilled cheeseburger. He said it was one of the best burgers he's ever had, and definitely the best grilled cheese he's ever had. Great environment, good service, definitely recommend. read more

See all

The service was the same as any other Five Guys locations I've been to before, which is great! We are always greeted when we enter, the food is always hot and fresh and the restaurant is clean. read more

Decided to do a pickup order from here after a Seahawks win I noticed that the restaurant asked how long before we would arrive which helped with the freshness of our food. When we arrived our food was quickly gathered and delivered without a wait. The restaurant is clean with adequate parking a pretty standard 5 Guys setting. When we got home the food was still nice and warm, they double wrapped the burgers in plane aluminum which is not the norm but I think it should be! I had ordered a single bacon cheeseburger with lettuce, mayo and mushrooms with a large fries. The burger had a nice char with a just right amount of salt to bring out the beefy flavor. The fries are a large cup of golden brown deliciousness. This place does have a little bit of choices on the menu but it doesn't try to do everything so if you want a good old fashioned burger and fries with a milkshake meal you can't go wrong here! read more

Five Guys - Mushroom burger and fries - Burgers Near Me - Monroe, Washington

The employees were great, shoutout j to the girl with the nice nails. Food was hot and delicious, price was wyldin but that's five guys ig read more

Five Guys - Strawberry Fanta - Burgers Near Me - Monroe, Washington

Taste is great, clean and peaceful inside, always get our order right. Overall, a perfect burger spot for a family.

Five guys is seriously amazing. When I tried this location the first time, I noticed they were a little stingy with the fries - compared to other locations. However, maybe some complaints have forced them to be more liberal with the spuds. Now, they do that thing where they put a whole metal-containerful on top of every bag (maybe one container for every large fry) - to ensure you witness and interact with the grease. The fries are the showstopper, so it should be illegal to withhold the 1300 calories. Seriously... they're 1300 calories for the large fries! It's ridiculous, artery-clogging fun! (I'm sure you're not expected to consume the whole thing plus a double cheeseburger...... right?... right??!) Plus, if you didn't know, they toss the "cajun fries"... in... you guessed in... cajun seasoning. Spicy. Fun... Just... SO FUN!!! It's almost painful - but just a little. Burgers are amazing - superbly cooked, great toppings (and tons of them... for free - except maybe bacon). The "normal burger" is two patties for some reason. And if you want to emasculate yourself, you can order a "little cheeseburger" - that isn't smaller, just has one patty. It's fine! I promise! No judgement. My favs are jalapenos and hot sauce - just something you don't usually get at other great establishments (read: Pilchuck Drive-In). I've also tried the shakes, hot dog, and grilled cheese before and everything is of upmost quality. Ordering online is so easy! I don't even have to lift a finger (my wife always does it). You can tell I go here too often, now... so, I'm going to leave it at that. Just stop reading reviews and go here. It's amazing. You won't regret it. read more

The veggie sandwich is surprisingly tasty! I wasn't a huge fan of their excessively salty fries, ...until someone recommended dipping them into a shake. That is the key! They aren't designed to be eaten alone! Lesson learned. Courtney was at the register, and was tremendously helpful and fun! read more

Five Guys - Veggie Sandwich - Burgers Near Me - Monroe, Washington

Easy to find parking... because nobody is here. Why? Employees act like they are asleep. Don't want to be here? Don't come to work. Bun was stale and hard, burger was not made well, fries were ok, (all 3 of them) since when does 5 guys get stingy on the fries? Plenty of other options around that are cheaper. Missed opportunity for big profits, oh well. read more

This is a review to specifically recognize an employee. His name is Taylor and he should be awarded employee of the year! Super friendly. He gives me hope that customer service is not dead in America. read more

It's a Five Guys. If you've ever eaten at one, you know what to expect. You'll get a decent burger and a billion fries (made in house) for a reasonable price. You can also dress up your burger however you'd like. Five Guys is decent food done consistently. Nothing more. Nothing less. Not worth a special trip, but a reliable place for a good (not great, but good) burger. read more

See all

Thought I was just hungry tonight.. then my hubby said out loud "this is by far the BEST BURGER I have ever had here". Boy, I felt the same way! What's different??Before, it was good too but not perfect... In the past, it was the soggy bun, grilled onions instead of fresh, burger falls apart etc..Not tonight! It was done to PERFECTION... no flaws and I am the picky type! I wolfed it down or we did..like a couple of hungry vultures. Unlike most, I like my burger clean with no gooey mess... so no melted cheese for sure...Hubby likes his gooey with melted cheese and grilled mushrooms among other ingredients..Besides the meat, I like my sauce cold and my veggies fresh and crisp...like the contrast of hot and cold and not heavy..I asked for my ketchup and mayo on the side and I specified I want my onions and jalepeno raw, not grilled. This is the only place I put raw jalepeno on and it elevate my burger to a higher level..super crave-able and you still get the feel of eating a classic burger. One critique is the bun can be improved in order to hold everything without falling apart halfway through. It almost did that but it didn't tonight. ( The good experience prompted me to write this review. ) Thank goodness! I had to be strategic on the way I hold it too. There's nothing worse than everything slipping out when you're about to take a big bite or towards the end you still have lots of burger but the bun disintegrate and you're left with a pile in your foil and with greasy fingers trying to hunt down a clean fork so you can finish the tasty but unsightly burger mess. All in all, we got to finish our burger the conventional way. The service was awesome, they would greet you when you walk in and the register person even asked how my day was and went out of his way to be genuinely friendly. I appreciate losing the sneeze guard for better two way communication and the guy getting clarifications on the condiments. We are both masked. It's fine. The food is not lightning fast but that's ok... good food takes time. The hand cut fries and strawberry milkshake is amazing as always. I always like the milkshake, it lives up to its name.. you can easily drink it out of a standard size straw. The large fries is always perfect -- I get the cup and the overflow goes to hubby... it's the perfect system. The large is not enough for four like some says. They give a lot but for big eaters, don't skimp on this. Get more than enough. We like the different size and textures throughout the eating process. We got two double patty burgers, a large fry, a strawberry milkshake with whip and a large pop for $35. It's great deal for non processed super yumminess! Left both of us big eaters very full and happy. Will be sure to keep these five men in mind when our next craving hits! read more

Five Guys - Best loaded hamburger in town -no cheese, lots of fresh veg - Burgers Near Me - Monroe, Washington

See all

Absolutely terrible service. Five guys is a national chain...so you would expect the same caliber of food where ever you go. False. It wasn't that busy and it took 30 minutes to get our food. When we got our food, there were missing toppings. The burger was so cold the cheese didn't even remotely melt. And the fries... we ordered a regular size because two of us were splitting them and if you've been to a five guys you know that their fry size is HUGE... not here. It was smaller than a small that I've received from the 5 + other locations I've been. Save your craving and take it to another five guy location. read more

Five Guys - Regular Cajun Fries... not a five guys regular size. We went back and they said that was the regular. - Burgers Near Me - Monroe, Washington

The quality of the burgers as well as the service have significantly declined at this location. We will be driving to more distant competitors rather than patronizing this location ever again at this point. The level of service experienced today was nothing short of ineptitude and uncaring of the highest caliber. Order was placed. Patron arrived at expected time of order completion. Patron's order overlooked for 15 minutes. Patron complains. Order is offered from where it's apparently been sitting on the counter for 15 minutes... along with complimentary MILK SHAKE. TF? A MILK SHAKE? Our order was cold and soggy when we got in the car. I hope this location goes under because it's awful. Maybe some hands on management from the "home office" is in order. Something is very wrong here. FIX IT. read more

1. Oh my god had the best experience the other day 2. Food was amazing 3. Service was amazing the line didn't even take that long and was quick and short 4. Staff was amazing and the gals that served me were amazing including Sophia 5. Fellow customers are awesome not one single rude customer and visa versa which is amazing list goes can say a lot of good things about this place and the exterior/interior is awesome seating is available indoors and outdoors and anyways the list goes on read more

I have not had a burger this good in a long time. The staff worked very hard to keep everything clean, and my food was made to perfection. Ill be coming back read more

Ordered a burger got wood chunk in my food called they said district manager would call haven't heard a word one from them so time to post up if they screw up they won't fix it. And call back they hang up on me. Poor customer service. read more

See all

Apparently those outside of the US think it's famous and a must-try but unfortunately I don't agree. Five guys is your typical burger fast food chain. This one in generally is pretty nice as food comes quick and the spot is clean during my visit . The bun isn't great and the meat is mediocre at best as I've tried it without all the toppings. I recommend it if you can get all the toppings to create more flavor (mushrooms are cool) and if you want to destroy some peanuts. If you have a peanut allergy or don't like mushrooms, I'm sorry :( I feel like its a bit awkward trying to be a fast-food looking spot while maintaining restaurant prices. Overall, it's a bit more pricey than a chain burger I would normally want to pay for and the fries are generally seasoned past my needs. I'm not sure if you could ask for less seasoning but I will next time if I remember. read more

Five Guys - Bacon cheese boiga with everything - Burgers Near Me - Monroe, Washington

This particular location is excruciatingly slow even when there are few customers. The staff is rude and lacks any sort of customer service training. read more

The food would have been good had it been right this place should be called 5 kids because the entire staff is immature self entitled kids they left the bacon off all our food their response sorry we ran out! 88 dollars spent for a bad experience they couldn't even wipe a table off for me WTF never again. read more

This location is better than the new Redmond and the original Bellevue location. Not hectic, not crowded and more consistent. I love the fries. Order a small and they huck a very generous amount in the bag. The fries are the real thing. Just potatoes and some salt. Not too greasy and just right crispy. Burgers made the way you ask. No extra charge more better and no mistakes. I can't eat burgers and fries on a regular basis but when I do I want the real thing. read more

We just ordered online, burger, grilled cheese and two milkshakes. My husband went in to pick it up, milkshakes machine is broken. And they can't refund our money for the milkshakes because we ordered online. They can only offer us more food. We don't want more food. We get down the road, grilled cheese is burnt. So we just paid $29 for a burger. Burger was fine but that's not the point. How is this even legal? read more

Great burgers! Probably the best around, I am giving it a three star because of the prices . 2 regular cheese burgers with fries and 2 shakes $47 bucks! read more

I love Five Guys and am always happy when my wife suggests it. She does like it, just not as much as I do. We ordered our cheeseburgers, both the big two patty ones and one small fry to share. Then we had some of the free peanuts as we waited. The burgers were great as always and there were plenty of fries for both of us. read more

See all

We were looking forward to having lunch here from all the good things we've heard about it. Unfortunately we won't be coming back. Not only did it take forever for our food to be ready the food was not what we were expecting. The burger was dry and had no flavor the peanut butter milkshake was basically peanut butter flavored milk and the fires were over cooked. We were not expecting a 5 star experience more like a Dicks restaurant type of experience. We had to clean off our table ourselves which we did eat outside and maybe they were just too busy to get too. Who knows. I just wish we had had a different experience. read more

I don't know why, but I love places like this that open a little earlier than advertised. I don't know why, just seems like places are either rushing or they dread their customers when they open the second after they're supposed to :D Anyways! Super clean spot, genuine people behind the counter, and my burger tastes GREAT; perfect after a long drive and busy morning of work. read more

Burgers were great. Juicy and tender. Small size fries will feed an army. However if you eat there be prepared for hearing loss. The music is so loud you can't talk with anyone at your table. Coupled with the open nature of the place makes being there unpleasant. Call ahead and take out and eat next to the freeway for a quieter experience. The food is good but next time I would go across the street to Red Robin where you can hear the conversation. read more

I wanted to say a good review to Harold the closing employee today in Five Guys Monroe 12/09/20 9:45pm... ive been waiting for my order from Grubhub ... so i had to call the store to follow up ... Harold told me that Grubhub might not come anymore and theyre almost closing soon ... he offered if i could come by before closing time he will just remake my order ... (i did make it) and thats what i call a great customer service and going beyond ... i appreciate him and pls have everyone appreciate his amazing customer service and hardwork ... five guys dont just have am amazing food but an also an amazing employee... i appreciate it so much ... he made my night and provided my dinner ... thank you! read more

This one seems to really have their stuff together. The staff was friendly and fun and even set the tone of a burger joint. This is a good place if you are real hungry because you may dish up your own peanuts as you queue in line. This is a good place for vegetarians because they have a greasy vege sandwich. This is usually what I get. If your a true vegetarian you might want to verify that it does not contain animal products because I never actually checked and it is def oily. Its fine for my lactose intolerant friends because most of the sandwiches do not come with cheese. $ read more

Five Guys - Red ventilation tubes mounted on the ceiling. Actually there is a fresh air in here even with all the fry grease. Mmm nice - Burgers Near Me - Monroe, Washington

Unfortunately I have to edit my original 5 star review based on my experience today. One drink machine had no coke, both drink machines were out of ice, one burger came out with no bacon, the buns were either stale or not fully defrosted, and the milkshake was soupy. Yikes- $40 for two burgers and fries and it was a huge disappointment. It's really a toss up what kind of experience you will have at this location. read more

Lots of options for however you want your burger to be made and topped with! Always plenty of fries for the family and love the peanuts in the shell! Lots of drink options as well including milkshakes. We recently found out about online ordering and the employees were speedy and had our order ready when we got there! read more

A long overdue review! We ordered on the website for delivery which connects you with a 3rd party to delivery. The food was ready and waiting for the delivery driver to pick up for 30 minutes. I called frustrated that we didn't know this was a 3rd party until after we ordered (website not transparent) - I spoke with Justin and offered to deliver it, remake the food so it's fresh AND threw in free milk shakes! The best customer service we have received from Five Guys in Monroe. Thank you Justin, you made a lasting impression! read more

This is the second time my family and I have ordered from here and the second time they have added things to my burger that I didn't order. It was written correct on the receipt and on the tag on the bag, they just didn't read it I guess. The fries are also greasy and stale. I don't recommend dining here. read more

LOVED it!! My husband and I took our 6 year old here for dinner last night. The place was bright, clean and busy! The staff is super friendly. Ordering was simple and we were able to find seating outside. Food was done fast and you are able to help yourself to peanuts while you wait! Food: OMG the burgers are huge! Nothing super spectacular about the patties themselves and there are no shortages on toppings or condiments. All and all the burgers are better then you would get at any fast food place and the price is good. The fries are fresh cut.... yes they are greasy - but I didn't think they were overly greasy. Although the staff was heavy handed with the salt. Top: 1 large fry can easily feed a family of 4! We will definitely be stopping here again!! read more

Five Guys - Front counter - Burgers Near Me - Monroe, Washington

A hidden jewel in this town, great costumer service wonderful employees and outright delicious food. Served to the best quality and if you need anything they can fix it for you. Music is always good and the vibe in the store is always laid back and friendly. Definitely a 5 star place; not to mention extremely clean. The employees clean so much and have the place spic and span read more

This was the worst burger I've had in a really long time. The meat had no flavor, the cheese tasted like velveeta and the vegetables were not fresh. The fries were so salty I was wiping them on my pants. I won't be eating here again. Gross. read more