Hey everyone. I just moved here & I've been slowly gathering a few of many folks that I know in the area to find the right watering hole for us. We'd been here a handful of times as it's right down the street from us. Always had a decent time with the friends until my roommate accidentally left his phone on a night shift at around 11pm, on July 8th, 2024. Brunette bartender, little frigid, not very welcoming, but cute enough.
Anyway, as you know, when a phone goes missing when you're running your own small business, suddenly your world is upside down. We frantically retraced our steps. Keg & Cue was the only place left it could be. We jumped in my car. Roomie thought he had flip flops in the car from the beach that day. He didn't. That's where it all went south. As it turns out, "no shoes" was reason enough for being reprimanded, apparently. I understand laws, but my friend was very polite and was just simply nervous about his phone being lost. He apologized. He wasn't looking for service. Just his phone. She told him to "get the fuck out" and yelled at him just for looking for his phone. She could have just told him kindly "sorry no phone here, shoes/laws/etc." But she flew off the handle at him & so obviously he left... with no phone. He even tried to call (after the phone was found) to make right later but got hung up on twice. This is so wrong! You don't treat people this way at an establishment where the patron has done NOTHING but treated you well. He was already upset & and worried, and you treated him like that in the state he was in?! My god girl, that was SO heartless. You did not need to treat him like that. That was so upsetting to him. Did that make you feel good? To handle this situation the way you did? Did you feel powerful when you had that 6'5" customer stand up to him? Did you all get a good chuckle about that later? It wasn't right & yeah, that scenario angered me. Anyone would have been angered by that treatment. You were a complete witch to him and he didn't deserve it. But I still had a sneaking suspicion the phone was there at your establishment. So I went back myself because he felt entirely unwelcome at that point. Sure enough, it WAS there. You handed me the phone while making the snide comment "oh your friend with no shoes?" You had it the whole time!!! Then I pulled up right down the road and handed the phone to my friend who could finally stop having his heart attack for the night, poor guy. But then I had the thought, 'was it before or after she yelled at my friend that this woman found the phone?' That matters because you don't yell at people & ALSO hold on to their property like that. You don't YELL at people for ANY reason honestly, though, & then sick your huge mandog on them when they are just for looking for an important lost item, regardless. Then you had that same 275 lb guy stand up & threaten ME, a woman, who simply wanted an answer to a reasonable question. It seems to me that the bartender here is a complete bully of a woman who's not concerned with her patrons. And can you also tell me this? Why, when I was there another time, was there a patron permitted to remain there at the other end of the bar after having slurred "youuuu people"... sneering drunkily "youuuu white people..." while pointing at us? Seriously? And when I say "us," I was merely sitting next to 3 women I didn't even know. I was just there alone trying to get out of the heat. I felt so unsafe and NOTHING was done about this. And yeah, this same bartender noticed it. She was right there, dead center of it all. So apparently, this nightshift gal condones racism AND has no capacity for patrons that lose their lifeline to their business. Shoeless or not, my friend was just retracing his steps. I felt so bad for him. He was really sad. He really didn't mean to upset her. I tried to reason with her when I was there & told her I agreed that yes, shoes are mandatory, I understand. But first she told my friend to get the fuck out just for looking for his phone & then she yelled me out the door with her hands outstretched like one of those dramatic, immature, ratchet, classless, female reality TV thugs yelling "bye bye bye bye." It was ridiculous. I couldn't even talk to her like an adult. All over a phone she had in her possession, and a simple question about why she yelled at someone over some shoes, when she had in her posession his item, the entire time. She's lucky we don't sue the bar for negligence, and for that threatening behavior from her large patron who had no business standing up & threatening anybody. I should have called the police on that guy, honestly. She had the phone yet yelled at both of us to leave and we did nothing more than pay our tab, tip well, and accidentally left a phone. Totally uncalled for. Needless to say we won't be back. And neither will our friends. Ever. And we were just getting started with bringing our business in, too. And in my experience that's a lot of business. read more
