Sitting here in the lobby eating a double Carl. Lobby is dirty. One of the three women working is sitting on her phone talking to family where everyone can hear - even though she has air pods in her ears. Not sure if she understands how they work. Food took way too long to get done. Bathroom paper towel dispenser was broken: I informed them and they didn't seem to care. Every time I visit it gets worse. Health inspector should probably stop taking a payout and visit. read more

Carl's Jr - Food on floor. Every tabletop was dirty. - Fast Food Near Me - Monroe, Washington

I'm pretty sure it's against store policy to give out the correct order. Every. Single. Time. We went here, there was something wrong with our order. I'm not entirely sure how that's even possible. We avoid this location like the plague read more

First time at this location and no one greeted us, or acknowledged us until one woman(receipt says Jeanette) came up and started RUSHING us like if there was a line. She kept asking "ANYTHING ELSE?" Multiple times before we could even respond. She didn't understand "just the sandwich" so I spoke to her in Spanish and she said "the first one you said a meal right?? What size??" I let her know I never said meal, that I said just the sandwich. She continued to ask "anything ELSE?" And before I could ask my partner she asked again. At that point I said no, ready to leave. Restaurant was clean and everyone works fast but efficiency could use work. Courtesy as well. read more

Carl's Jr - Fast Food Near Me - Monroe, Washington

Prices are just getting out of hand. $7 for the burger, but $13.79 for the combo? Come on. Fries and beverages are well known to be the cheapest things in the kitchen. I'm sure this is a greater, company wide, issue. But this can't go unsaid. I'll be voting with my wallet. Hope changes can be made. read more

Very first time to Carls Jr. was at the Electrify America charging the car and walked over to have dinner. Place was clean staff friendly and helpful I had a super Carls onion rings and soda. Rings very fresh burger I am betting it was in the warming oven and microwaved. Was a night tough and dry. Not sure the difference between Carls Jr. and Burger King'? Same company different name? If I see one and need a bite I'll stop by but won't go out of my way. 4 stars for staff working. Very friendly read more

I like their service, the cleanliness of the restaurant, the good food, the fact that they have specials, and I like that the food is all fresh. read more

I feel like fast food joints always get a bad rap on Yelp. They're not usually anything special, so rarely do people review their good experiences and they end up with pretty crap overall stars. I'm not here to say Carl's Jr is an amazing eatery and you should go here over something more culinarily advanced, but if you want a huge burger (maybe with BBQ sauce and onion rings on it) and you want it fast... and pretty cheap... then Carl's Jr might be what you need in your life. I love the double western bacon cheeseburger - it's something I can't really get elsewhere and I used to practically live on these things when I was in college. I've never had one that was AS GOOD as I remember, though - Carl's Jr seems to always have quality issues. But... it is what it is. This place is extremely fine. read more

Carl's Jr - the front of the restaurant - Fast Food Near Me - Monroe, Washington

Ok, ok, ok, fast food places need reviews too! So, we were in a hurry, and we were hungry. We popped into Carls Jr and well I was surprised how nice it was inside and the food was fresh and tasty. There burger could've used some more salt but all in all for the price and the speed it was a good quick bite to eat so we wouldn't be hangry. read more

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Recently had a Carl's Jr burger for the first time ever, since I got a coupon in the mail. Honestly, I wasn't expecting much - something similar to a skimpy, unsatisfying, sub par McDonald's burger. But BOY was I mistaken. This is THE BEST fast food burger I've ever had!! I would even compare it to a Red Robin burger, or something of that nature. ABSOLUTELY delicious! Juicy patty, perfectly perky bun, thick sliced tomatoes, evenly spread condiments, crispy pickles, and an actual whole leaf of fresh green lettuce! They don't hold back when putting together these high quality burgers. Fries are super good too. Bacon Swiss chicken sandwich is fabulous as well. THIS is the best drive-thru establishment to get food, especially in the Monroe area. read more

Let's see if I can help bring this rating up a little bit. I believe they deserve more than 2 stars. The food was great and the help was friendly. I had a special request so the employee taking the order had to double check with another employee on how to ring it up and put in order system. No big deal. The only constructive feedback I could provide is to greet your customer as soon as you can especially if eye contact is made. We walked up to the counter, waited longer than I would expect during a non busy time, while two employees were talking among themselves, looked at us and went back to talking. uh ho LOL. Maybe it was important, not sure but as we sat and ate they did the same thing to the next person walking up to order. The third customer came up no front help was there but the cook in the back, he looked up but said nothing to the customer and never got the associate to take the order. Acknowledge the customer even if its only a smile and a pointer finger held up. read more

Carl's Jr - Chicken Jalapeño with fries Yummy! - Fast Food Near Me - Monroe, Washington

It's a fast food place, so I can feel comfortable in going to four stars ("Yay! I'm a fan") when stacking it against other fast food places. Carl's Jr cranks out some of the best (and probably worst for you) fast food on the planet. The burgers here are flavorful and stuffed full of goodness--to the point that they can be messy to eat. These aren't your average burgers from some golden arched joint. These are actually quite tasty. The other food items on the menu also seem to be above average. And Carl's Jr offers a wide selection and some unique takes on classics. Probably the best fast food place in terms of taste and consistent quality. Just remember it's fast food and don't go expecting a white table restaurant experience. Enjoy it for what it is--decadent, tasty, and probably completely unhealthy fast food that will make you happy (at least temporarily). read more

We've been going to all restaurants now that quarentine is over. And I ha e to say I am a bit disappointed about this time at Carl's Junior. We get our stuff from their drive thru. It didn't take that long except for the car before is. But didn't matter. The reason for 3 stars is the fries. OMG, they were cold and soggy and some of them hard. You know, those little ones..., burnt on the top. Looked old from the morning. And their onion rings looked nice but they tasted to flour only. Thank God their Beyond Famous Star with Cheese Burger tasted just like meat. It is very tasty and you can't tell the difference. But I wouldn't know if I would go just for a sandwich again. read more

Ordered a 3piece chicken tender meal and shake. The chicken pieces were the size of baby carrots! I thought it was a joke! And the fries were the size of McDonald's happy meal fries!! cost me $20.32 for a meal smaller then a child's meal. Absolutely insane and pathetic, Carls Junior!! read more

Meh. I only ate here because we were charging up at the nearby Tesla Supercharger, it was early in the day and other places weren't open yet, and my husband wanted to eat here. I probably wouldn't eat at another Carl's Jr. of my own volition, but it satiated our hunger and we didn't get upset stomachs afterward. The restaurant was clean and the service was prompt and friendly. I should mention that I generally try to avoid fast food and chains, so take this review with a grain of salt if that's your thing. ;) read more

Carl's Jr - Fast Food Near Me - Monroe, Washington

Good food good service good ambience 5 stars solid place good cookies good place good

We frequent this location. The staff are always so incredibly nice. They have been short staffed, but the workers there are hustling to get everything served quickly. They are always ao nice and friendly and the restaurant is always very clean. read more

Customer service is good and fried foods are usually fresh. Not much to say other than that

Better than I expected of course it was late night but still the fries were like you were in paradise the burger I ordered looked pretty good and the sprite was golden also the drive thru attendant seemed pretty nice so all and all can't complain but definitely going to try again during the daytime to see how it compares read more

Tried to drop off a package at the amazon locker located inside. lobby supposedly opens at 7 am. 7:10 am, lobby still not open. called the phone number to ask why the lobby wasn't open, voice mail box full. Decided I would go through the drive through, which was open, and see what was up. Drive through person said "theres noone here to serve customers in the lobby yet, maybe in 10 minutes." I said "I dont need service, I just need to drop this package off." drive through person again "maybe 10 or 15 minutes." So apparently this place opens whenever they feel like it without regard to posted hours and to top it off, they can't even clear out the business phone voice mail box. Ask yourself: "If they are THIS SLOPPY with their business practices, how much care and concern are they putting into the food they serve me?" I know I won't be eating there in the future. read more

Fue el jueves y pase por drive thru y me gusto mucho su servicio al cliente!! Y la comida muy calientita! Así se disfruta pasar a un lugar de comida rápida read more

WANT FOOD POISONING? GO HERE! My boyfriend has eaten here twice and BOTH times his food wound up coming back out Whether it's horrible food quality OR spoiled meat, CLEARLY something needs to change, also, definitely not worth the pricing. read more

We love this Carls Jr. We go almost once a week. The facility is always clean and the staff is top rate. You don't expect really great service at a fast food restaurant, but we always get it here. Everyone is friendly and helpful. They go above and beyond. read more

Great chicken sandwiches, we love the brioche buns. Extra buttery bread the burgers are flame broiled similar to Burger King. The burgers don't have the brioche bun however. The cut fries and milk shakes are pretty good, and the chicken tenders are more similar to chik fil a, but they also have chicken stars which are star shaped nuggets if your kids like nuggets. My only knock on them is that all their soda tastes like it is diet, it has an artificial taste. Both times I've got either a coke or Dr Pepper, and I am convinced it's diet, but receipt says it's not. Idk if this is a way to save money for them? McDonald's soda is far superior. read more

Went back to try a Beyond Burger Famous star and I was surprised that it wasn't half bad. It lacks the aroma and flavor of beef and the texture is a little weird, but it's nothing like most non meat patties that I've had before (in a good way). I got mine pretty quickly through the drive through and, being a meat lover, I'd actually order it again. That's right a +2 star gain for this trip! read more

Paid almost $12 for a combo. The burger had a sticker on it that said "beyond meat". Curious as to what that was I quickly discovered it is a lab created test tube new world order plant based substance that is supposed to resemble meat. The list of chemical ingredients was extensive. Rather then eat it I threw it away and will never return to this place. Pretty deceiving when the bag says 100% angus beef read more

On 04/08/2019 my husband and I stop in to grab some lunch before driving over the pass to get home. We decided that we would eat inside so we didnt make a mess in the truck with our food. I was very surprised at how clean the restraunt was and how fresh the food was also, we have eaten at our carls jr. a couple times but I am not so impressed with the quality of our more local drive thru, this one was clean fast and accomadating, although they were out of med. cups they upgraded at no charge (our drive-thru would not do that) also they were waiting for a shipment to come in and were out of fries so they also upgraded to the waffle fries for no extra charge ( also something our store wouldnt do). the workers were very nice and smiled. it was nice to be treated repectfully. I would definitely eat here again ifd in the area. read more

They are constantly acting rude when taking orders they always forget sauces and I ask too and they say yes they put them in. They always short one or two of the combos and forget fries. The drinks are just cups full of ice and no drink. Burger King for the win. read more

Garbage ass customer service as well as overpriced.Save yourself the time money and hassle don't come here

Stay way clear of this location. Every single time going through the drive thru they make you pull around and wait for like 20 minutes....for a single order! Absolutely ridiculous! There's absolutely no excuse for this kind of service. Plenty of other fast food choices in this area with better service. read more

We ordered two sandwiches and a small fry which seemed to take extremely long to get in the drive thru and then when we finally get our food and open the bag on the road...the fries weren't there. We were already on the highway so called the place and went to voicemail. We also emailed customer service with no response. These were only fries however they made absolutely no effort to make it right... read more

I used to love coming here I had a lot of great experiences but lately it's kind of going the opposite direction barely warm food and slow service. Today my order of chicken strips was basically the size of a french fry and apparently that's how it's always been according to the store employees although I have eaten the chicken strips here multiple times and they've never been this scrawny looks like they must be cutting cost. read more

Carl's Jr - Fast Food Near Me - Monroe, Washington

This place is okay. I do like their burgers enough as far as fast food goes. But they have the absolute SLOWEST service I have ever experienced for a drive through. Either they have just 1 poor soul working both the register and the kitchen or they just don't know what they are doing. When they first opened? I was forgiving. But it still takes entirely too long to get BURGERS. Look, you just gotta be real with a place like this. It's nothing special. It is FAST FOOD. So when I can go to literally any other burger hole in town and get equal or better food for faster, it makes this place not worth it to me. If there was no one in line, you'd still be irritated with the service. I'd only eat here if I was completely sick of everything else. read more

I went here last Saturday, the food was great, with no questions asked! I would like to be around people that work here, friendly and fast. I ordered the burger with the onion ring on the bottom. I also ordered fries and a medium Dr. Pepper. The service was fantastic. read more

I think they had to slaughter the cow for the last couple orders. We waited in line forever and then when we got up to the window the kid was extremely rude. When we mentioned that it took awhile he said, "it took 7 minutes actually." Food was cold. No wonder this place is ranked so low. read more

This was our second time here, first time was just as bad. The drive up needs to have people that can speak and understand English, it is hard enough in a drive up to hear customers and employees over the crappy intercoms on a good day. Our order was totally wrong, fries were cold and soggy. Ordered the new Hand Breaded Chicken Sandwich that was to have Lettuce, tomato, bacon, special sauce and it came out without anything on it, just a ball of chicken that was tough and gross! they don't even cut the chicken into a nice flat filet. And forget about asking them to change the toppings on the burgers....At least Burger King can get the orders right! read more

I really loved Carl's Jr 20+ years ago when I first tried it. My buddies from CA used to go on and on about it when I lived in CO and they truly loved it. I tried it on a road trip in 1996 and thought it was delicious for fast food. It seems like it's been the downward spiral since then. The WA locations are particularly bad. My food always seems to come out pretty cold and just tasting awful in general. The service is pretty standard for Fast Food, which is to say, not great. I couldn't finish my food so I brought it home and offered it to my wife who threw it away. read more

Excellent food. I ordered the brioche with garnished eggplant and it was to die for. I would give it 6 stars. read more

Carl's Jr - Fast Food Near Me - Monroe, Washington

No words can express how pissed off i am with this staff! i asked for a burger (the california classic) and asked the cashier how big it was, i was met with "very big burger". when the burger came out it looked as though it should be in a kids meal, smallest burger ive seen since the mcdonald's mcdouble. and not to mention how dry the burger was and it HAD SAUCE like how do you fuck it up that bad. the fries were very good though and that is the ONLY reason this is getting a star. do not recommend read more

Worst customer service I have ever had, if I could rate 0 stars I would. The manager jumped on the drive through mic and told us to fuck ourselves just because we were laughing. read more

Meth addicts galore.. the lady that gave me my wrong order was shaking so bad I could barely get the bag from her. Once I opened up the bag it was the wrong order and there were only 2 of us in the drive through.. This is not the first time this has happened. I'd say away from this place. BK or McD's is closer go there instead. read more