For a location that seemingly gets smacked around review-wise, this guy had an amazing experience with the 5 guys! Located at State College and Chapman near plenty of other Fullerton heavyweights (After's Ice Cream, etc.), 5 guys is easy to spot. I had an order of over 20 burgers and fries for the office, so I called in advance--spoke with Andrew, who was just awesome. Because of the size of the order, he explained he couldn't start until I paid for the order, so he guided me to place the order online to expedite things. I am a sucker for good customer service and 5 guys stepped up to the plate big time! For that reason alone, I will definitely keep 5 guys in the office luncheon rotation. I agree with the other reviewers that 5 guys is a bit expensive-- getting a burger, fries, and a soda will put you around $12-13, way too expensive, considering at in-n-out and the habit, you can get a combo for a lot cheaper. For some reason I'm not in burger mode anymore (see my previous reviews), but I plan to mix in 5 guys again for sure. The burgers were delicious, with the bacon cheeseburger leading the charge. I liked the taste of the burger, plenty of fixings, good portion, and the fries weren't bad at all. (I'm not really a French fry guy) The overall quality of the burger is above the common diner burger. 5 guys is worth a shot, just be aware of the price points....... Thanks! 40 read more

Nice staff. The food is very plain and extremely expensive! Try another location for your burgers! read more

Yeah this is a disappointment from what they used to be.. first the burgers used to be juicy and tasty, and now they're dry and flavorless and cooked to well done. I wanted a juicy medium double cheeseburger and it very disappointing finding out they only do them to well done. I get it they don't want any health risks with a medium cooked burger, but they're just dry now and way over priced. I mean $13.50 for a bacon double cheeseburger and $5 for way too over seasoned Cajun fries. I ordered a small Cajun fry and watched the dude put a small cup of fries in the bag and then dump another scoop just straight into the bag causing the whole bag to become soaked in peanut oil and grease. They use MSG in their Cajun seasoning which makes them way to salty to even enjoy and they use fresh potatoes which ruins the whole point of fresh fries. I hope the manager sees this review cause this was soo upsetting getting crap food that was way over priced. Spent $47 on 2 bacon double cheeseburgers, a "small fry" and a shake. read more

Great burger. It doesn't taste like it came out of a box. The hot dogs are good too. Not a fan of the bread as much, but I'm a little picky when it comes to bread. All in all a good place to grab a burger and hotdog. read more

So we came in about 20 minutes before they closed and they said the grill was still hot we ordered, sat down and ate. Needless to say 9:55 a female employee shut down the soda machines, turned off half the lights and locked the door while we were eating in the restaurant. We didn't realize she turned off the soda machines and when we went up to get a drink a couple minutes later she told us we couldn't have refills on the drinks because they were closed. She wasn't kind about it either... needless to say after eating jalapeños on my burger and Cajun fries I'm now sitting in my car with my mouth burning up writing this review. Thanks a lot! June 23, 2019! read more

Used to go here more often but it's clear they are not in touch with food prices being super high. I mean, the hot dogs are $10 - $11 each now, as an example. Cheeseburger, fries and a soda cost $18? No thank you. Happy to spend my money down the street at In n Out. read more

They got my order so wrong. After a couple of minutes of eating my wrong order...I discovered a long Hair in my fries...They offered me Another wrong burger and fries again. I said dude Really? Going up their twice First with the burger mistake and now a hair in my fries...They gave me a refund. read more

Food quality 10/10 but it's very pricey for a hamburger also no combos so everything adds up quick. Overall would highly recommend this place if you are a lover of burgers. read more

Don't bother coming here employees are not helpful at all and is over priced just go to in n out ! I order 3 burgers and three fries for my family and it came out to 62 dollars what a rip off ! read more

I wrote my review of Five Guys Burgers & Fries before. My opinion of them has not changed. A real good burger, perhaps a tad too salty. The reason I will not jump on their bandwagon is the same reason I do not dine here more than once a year: NO COMBO MEAL DEALS! A cheeseburger, regular-size order of fries and a fountain drink cost me $11.50! At a fast food joint? No bueno! read more

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Check out my photos of their beautiful burger...http://www.yelp.com/biz_photos/y2VK0JnR0bQXaqpiBp37-A?select=9-eTCVwvjG3MAqczkd8vUw Five Guys was created by a family of 6 guys and a female. So why did they name it Five Guys? Supposedly because it had a nice ring to it. But the real reason? So that college coeds, like the giggly ones in front of me, could joke and say, 'I've never had five guys before, have you?" The other girl says, "Yes, I do Five Guys every week or so, he he.." Fortunately, the line went by fast. I went on a Wednesday at 11:45. The place suddenly got crowded at noon. Uncomfortable if you order and there is no place to sit. There was some loud rock n roll music playing that 40 year olds will recognize, but their kids might not. If you like free peanuts, have it it while you wait but don't go to the patio with them. Because Zagat claims this is the best burger chain, and Consumer Reports claims In N Out is the best, the comparisons between the two are inevitable. But they're different in style, size and price, and Five Guys has more variety. For me, I like In N Out better...just my opinion. What Five Guys outdoes over In N Out is options. You can have different types of sandwiches, fries, and you can build your own burger - including some gourmet items like mushrooms. It was cool they list the calorie counts on the burgers...the regular size had 700 calories. But the calorie count on the small burger was a few hundred calories less. And I wasn't that hungry so I got the small, and really, it was enough for me. The bubbly female cashier explained, "what toppings do you want?...They're free. Feeling overwhelmed as a newbie here, I said, "Everything". With a small fries and coke, the order came out to about $9.50. Kind of pricey, but there's a lot of burger and fries. They called my number 10 minutes later that my food was ready. The small fries in a cup spilled all over the greasy bag. They were an awesome golden brown color. It tasted like they were frozen potatoes - In N Out uses fresh but they're not as crispy as these. While crispy outside and soft inside, it was grainy...obviously russet potatoes. The burger was juicy and good. I loved the grilled onions and mushrooms. The lettuce, pickles, unripe winter tomatoes were okay, The meat was good, the best part of the burger. Fatty, juicy, seared, and overall good. The bun was big and soft, and could've been better if they were toasted. I just happen to prefer toasted buns. There was mayo, though I would've preferred a thousand island type sauce option. Overall, the burger was 3.5 stars. This is kind of a downscale location but improving. The buildings in this shopping center are old but recently repainted. The tenants nearby are 99 cents only, Goodwill, and Big Lots. They struggle with keeping the tables clean at lunch, but this building is very crowded as I leave. There is a one banger bathroom, but it was clean. And the two banger coeds in front of me gabbed while they did Five Guys together. read more

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Staff here was really friendly and the burgers are unbeatable. Even during this messed up pandemic they were still nice and accommodating, I swear I could see the smiles thru their masks! My girl was pregnant and they made sure the burger was exactly how she wanted it. Amazing staff truly read more

Good burger. Friendly help behind the counter. Decor is potatos and peanut oil. That's always a plus. The food is overpriced. $4.99 for a regular. $5.99 for a cheeseburger. In and out has a better product at a lower price though. read more

Five Guys - Counter - Fast Food Near Me - Fullerton, California

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Love the taste of the burgers and the cajun fries, but price wise, this place robs me! Spent $24. for 2 bacon cheeseburgers, 1 regular fries and a large drink. I could go to other not-so-famous diners and get like 4 burgers, 4 fries and 4 drinks for $19.99 or maybe even less. One thing I noticed about this location is that it isn't crowded most of the time, which is odd to me, since it's down the way from the colleges. Or maybe I'm just swinging by at a good time. When I want to avoid the overwhelming lines at In-N-Out's, monotonous chains or hole-in-the-wall diners, I'll hit up Five Guys to satisfy my ache for quick homemade style burgers. read more

Five Guys - Bev options. - Fast Food Near Me - Fullerton, California

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Hate to say it, but I wasn't impressed. The online ordering function was beyond STELLAR (seriously, why don't more places implement such an efficient web / mobile function?!); unfortunately, the food paled in comparison. I ordered my burger lettuce-wrapped, and they forgot to add grilled onions and mushrooms. TWO THUMBS WAY DOWN. You don't get between this girl and her grilled veggies unless you have a death wish! The patty itself also seemed to lack flavor, so I doused that sucker in condiments. What really disappointed me, though, were the cajun fries. I have never had saltier spuds in my life. I couldn't even finish them because the spices became too much for my tastebuds after only a few handfuls. My better half, who is a self-proclaimed salt ADDICT, was even a bit put off by them. I'll probably give Five Guys another shot at some point, but my first experience was so underwhelming that I'm not in any rush. read more

Five Guys - "All the way" burger with cajun fries - Fast Food Near Me - Fullerton, California

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They aren't shy of grease. The staff was great, the cook in the back greeted me as I walked in. I ordered a double cheeseburger which came out to $8.31, which is a bit pricey for a burger without fries or a drink (I wasn't impressed with the fries last time I was here). I enjoyed the free peanuts as I waited for my order, and took notice of how clean the restaurant was, which is impressive when you're giving peanuts out to everyone. My burger arrived wrapped in aluminum foil, keeping the burger nice and warm. The ingredients tasted fresh, especially the meat and bun. My biggest issue were the pockets of grease. I would take bites and one of the main flavors i tasted was grease. It was overpowering to say the least. Make sure you grab plenty of napkins. Although i tried to fill up on peanuts, my eight dollar burger left me unsatisfied. I left the restaurant looking for something else less greasy. read more

Five Guys - Double cheeseburger - Fast Food Near Me - Fullerton, California

The food is always top shelf at every Five Guys I've been to, and this location is no exception. The burgers and fries are high end of the fast food spectrum. This review is mostly about the amazing staff. Tonight we went for dinner, and the place was packed- no surprise. We ordered and got the last indoor table. We were chilling, grubbing on those awesome free peanuts. I expected a long wait, but within just a few minutes our order was up. I was looking forward to my usual: Cheeseburger w/ mayo, grilled mushrooms, and bbq sauce (I keep it simple). However, when I opened up my burger, it was not my order- it had pickles, tomato, ketchup, mustard, and bbq sauce. Disappointed, I began to describe the burger to my wife. I was just debating whether to take it to the counter or not, when an employee who overheard my dilemma, came straight to the table and offered assistance and apologies. Dominic was incredible. He wanted to do whatever he could to make it right. He immediately went to the counter and got me mayo and grilled mushrooms. He offered to give us fresh fries, we turned it down- we already had a ton left to eat. He offered to refill our drinks for us, but we were all good there. I really didn't feel my minor issue deserved such effort, but that made me appreciate it all the more. We were taken care of and very happy, but Dominic didn't stop there. He said, "Your next burger is on me." I smiled and thanked him, not taking it too seriously. It was a nice gesture. But then he reaffirmed: "No really. The next time you come in, look for me and your burger will be my treat." He asked me for my name and we shook on it. I am so impressed with Dominic's level of service. He truly went above and beyond... especially since my problem was so minor and irrelevant. What I love about the staff at most of the Five Guys locations is their organic, easy way of delivering great service. They are friendly and professional without seeming fake at all. Thanks Five Guys! read more

Whoever is giving 3 stars and up for this place got low standard of taste and lot of money to waste Soggy burger and fries for 15 dollars ? Talk about how dumb consumers are to even buy from this place read more

The service here is on point! There was one person working when we walked in and was very patient and had a great sense of humor! I haven't been here in a while so I got a Jr Cheeseburger and it was just as good as I remembered. The Cajun fries, they give you a lot.. I ordered the medium thinking it would just be whatever is in the cup... Nope! it is what's in the cup plus 2x more in the bag. Very generous with portions here. Wasn't able to finish the fries but will remember next time to not order quite so much! read more

Great food as always, however my fries were over cooked and I ordered a cheeseburger burger with lettuce and pickles I had to throw it away because it had tomato's on it witch I'm allergic to read more

Five Guys - Fast Food Near Me - Fullerton, California

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Five Guys was so eagerly anticipated by me and those I know, in part because they are somewhat legendary (think In-n-Out to out of state ppl) and also because they were opening one, seemingly yards from where I live! So we went. We ate. We conquered. Ok, not really conquered, but it sounded fun! Burgers, dogs, sammiches. All catered to your particular desire. Ingredients coming out of your ... ears. Add as many as you want, they'll be happy to accommodate you. Fountain drinks, check. Gargantuan orders of fries (yep, even the small is huge) check. Free roasted peanuts whilst you wait, check. I was very happy to note that they make a veggie sammich, since I'm transitioning to Happy VegHead. But for the carnivores, eat up! Pretty friendly service too, not as harried as other places. All in all, good place to eat on the fly, like In-N-Out, but don't compare the two, they're two separate products, both cool in their own right. read more

Five Guys - Cajun fries. - Fast Food Near Me - Fullerton, California

The cashier needs to enjoy his extracurricular activities on his own time. My first and only visit here started off awkwardly. The cashier was just staring at us while I looked over the menu and when I was ready and walked up to the counter he was still staring at me. Mind you, he didn't say anything when I walked in and still hasn't said anything as I waited at the counter for a few second. I .had to acknowledge the cashier. Even after me saying "Hi, how are you doing..." he continued his vow of silence, and I continued to feel uncomfortable as gave him my order. Only when he told me how much I owed him ($9?!) did he finally speak. This being one of the weirdest experiences I've had putting in a order at any establishment is an understatement. My only rational is the dude is high as ****. I ordered the little bacon cheeseburger with lettuce as I wasn't sure what to add as a topping on my first visit. First mistake was ordering it "little" and second was not adding any type of condiment. I was told by my GF that the "little" burger was normal size and should be enough for me. Unfortunately our appetite differs and I'll need opt for the normal size next time. With only lettuce, cheese, and bacon to accompany my burger I had a hard time pondering what sauce to put in my burger. Mayo? Ketchup? BBQ? No Thousand Island?! Maybe it's just me but cheeseburgers usually come with thousand island or special sauce. I'm all for customization and letting the customer pick what they want but give a base for your burger to work off of. It was definitely too dry to eat without any condiments. I ended up getting the ketchup and BBQ on the side and dipped the burger when needed. You can taste the freshness of the burger and it was actually pretty good in its own way compared to In n Out of The Habit. I also got my burger with a side of small fries, which to my amazement, wasn't overly greasy like some pictures I have seen. My main issue with Five Guys is the ridiculous price. I ended up paying over 9 dollars for a bacon cheese burger and small fries. And this is for the "little" bacon cheese burger. To think I can go down the street to either In and Out and pay a lot less or go to the Habit and get a lot more. The food here is tasty if ordered correctly but in no way does it constitute a charge of 9 dollars. I guessing it would cost me 12 dollars total if I included a soda. read more

Five Guys - Fast Food Near Me - Fullerton, California

Peanuts :) Fries :) Burger :( Loud "East Coast" employee yelling :( Meat tastes exactly like Wendy's. Which is fine...if Im eating at Wendy's. I'll be back for peanut/peanut oil products, and try the hot dog. read more

Five Guys - Fast Food Near Me - Fullerton, California

It's an ok. Place to have burger. I like this place, because they are the only fast food burger joint that you can add grill jalapeno. read more

Five Guys - Fast Food Near Me - Fullerton, California

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I have gone to many five guys burgers and fries but this one is indeed outstanding. Dom the main man has the best personality and charisma that turns a fast food restaurant into fine dining. read more

Five Guys - Dom Taking time to train staff. He's awesome! - Fast Food Near Me - Fullerton, California

Rude and hostile shift manager. Claimed only 10 people in the store but the sign on the door said 10 CUSTOMERS. I asked him if he was a customer and he blamed his "district manager". I understand the current climate but if they wanted to manage people coming in and out of the store they should designate an employee to monitor the occupancy. He was yelling from behind the counter. Very rude very hostile. I was so excited to go here today and he ruined it. read more

I ordered online and it was done within minutes. The food was fresh and delicious. My first time eating five guys and I would totally recommend. read more

This location has amazing service, and friendly staff each and every time. The only reason this review is not a 5-star is because the pricing is high. Great place to get a great burger. The food and staff will not disappoint. However, the price does. read more

This is the best Five Guys I been to. The customer service was on point and the workers were working hard. Got my order timely and accurately with fresh food. read more

Yes, Five Guys has landed in North Orange County on the corner of Chapman Ave and State College. Yes, there are free peanuts. Their burgers are larger than In-N-Out's. Like In-N-Out, there is no Chicken or Fish burgers. Just Beef hamburgers, although they do have a Bacon Cheeseburger. Overall, the size of burger is larger than an In-N-OUT burger. Single patty burger is in the $4+ range, while double patty is in the $5+ range. So the price point is a bit higher than In-N-Out. When you order, there isn't a "to-go" or Dine-IN option, all orders are To-go style in a paper bag. Nonetheless, this as well as no drive-thru speeds up their service times, as they are much faster than In-N-Out. Their French Fries utilize Idaho potatoes and have skin on the fries. The Fry itself is a thicker fry than In-N-OUT. I ordered the Cajun fries, which means spicier seasonings on the Fries. They use Heinz Ketchup. This location has outdoor seating as well as some covered outdoor seating as well. Indoors as well as covered outdoor seating is accompanied by loud rock music. Covered outdoor seating is good for large groups. Five Guys is a good change-of-pace from In-N-Out for slightly higher prices. read more

Eh... it's just a good burger. Nothing special. Definitely better than fast food but not as good as other burger places. Fries are good, but not the best either. It's one of those places where if I'm in the area then SURE I'll stop and have a good cheeseburger, but it's not a place where I'd make the drive because I'm craving one. Being a So. Cal. native, I was disappointed that there wasn't a Thousand Island type of dressing to put on the burger, but it still was good with mustard and pickles, etc. I did enjoy it though... trust me, nothing was left in my little foil wrapper. Staff was super friendly. Meat is fresh and juicy, bun is soft (but not wimpy soft) and an order of fries gives you TONS (definitely for two people, unless you are a fry hog). I was glad I just got the "little burger" because the regular size is pretty big. Prices are decent, $5 for a big cheeseburger. I'd definitely go back, but only if I'm in the area. read more

Tried it for the first time and the burger was really good. It tastes nothing like In N' Out, so why does everyone compare them? The burgers taste fresh and less processed than other places. The free toppings are nice, and the fries are pretty good if you eat them right away. I wasn't expecting the best burgers in the world, so maybe that's why I enjoyed it. Having more choices for fast food is a good thing, and I'm glad that I have another burger place to choose from. - I like peanuts but I don't get the relation to burgers. - The foil wrappers are not a good idea. read more

The wait was not bad at all and there are unlimited fries! I got a cheeseburger with lettuce, grilled onions, grilled mushrooms, and ketchup. The taste was very rich and tasty! However, I've definitely had better burgers from Five Guys at other locations. Somehow, this one was a little different. Overall, it was still a great place! I enjoyed my meal. :) read more

Great burgers! However, if you add in the value for your money In n Out and The Habit both beat this place out IMHO. I do love that they allow you to customize your burger with grilled onions and grilled mushrooms YUMM!!! Seriously...that is soooo good! Base price for their cheeseburgers are $3-5 more than either in n out or habit...not worth $3 or $4 for grilled onions. Although I do looooooove them! Fries here are not my favorite... I prefer Habit's fries best. Great service and one of those soda machines where you get a thousand choices of soda flavor! So, drinks go to 5 guys, fries and burgers and value go to Habit, with In N Out winning convenience category. I would visit again if someone else were paying or if I couldn't find an In n Out nearby. read more

This place is definitely not bad, but I thought that it would be way better. I loved the cajun fries but the burger was just "ok." I thought that the food was overpriced for what you can get at other fast food joints for much cheaper. Hate to be like everyone else and say it, but In-N-Out is WAY better (and cheaper). I would probably go back, but if I had the choice of In-N-Out or Five Guys, definitely would choose In-N-Out, maybe even Sonic! read more

Five Guys - Fast Food Near Me - Fullerton, California

Great food! Just.... a bit messy. But the mess is sort of the style they are going for...... but do you really need the place looking like a food fight just ended? I can understand the peanut shells on the ground but the really dirty tables, yes, and chairs is kind of silly. Please clean more often. As far as the food goes, great. It was tasty, and you can have it your way. Lots of toppings to choose from for your burger. My only gripe.... cost. It isn't cheap... but it is a lot of food and is tasty. This to me is a 'once in a while' type place.. not the 'i need a burger fast' kind of place. Safe that for In N Out. You'll brake your bank eating here too often. Another cool aspect are the workers here. Everyone is hyped and friendly. There is a good vibe going on. People are motivated and food doesn't take long to get to you. I do think the music needs some tweaking though. It is like KLOS but with the put you to sleep slow old classic rock that might make you cry cause its so depressing lol. Good spot, check it out if you have never been, it is worth it! read more

Called and called and called. Got to location and called again to see if phone would ring but no ring. Front counter doesn't know where phone is and looks confused. Not busy at all. Called for over a half hour. People are hurting for business and I am trying to give you my business to you which I won't do again. Plenty others will be there waiting with open arms. Definitely need to get this staff on point with the owner's priorities not there own. read more

I don't see what's so great with their burgers. The golden standard for me for "a higher standard" fast food place will always be in n out. So of course with all the hype coming out with 5 guys I had to try it out - and I was met with a salty mouthful of "oh my god this is... meh" Underwhelming. Not bad. But not worth the hype. Peanuts are cool. I guess that's their thing. Burgers are ok. Fries. Ok. Service - above average? Moral of the story: try it, but compared to in n out, and this place is ok at best. read more

What can I say they have bomb burgers here just like homemade you can't compare in n out to this place cause it's 2 different styles of burgers read more

First time Only reason they got a 3 instead of a 1 is because of the very tasty burger they have. Like I said this was the first time I ever had it and must say I was highly impressed. I really like the fact that you can order any size burger you want and the fact you can also put any topping you want and there is NO LIMIT! The place also offer free peanuts...all you have to do is scoop and serve yourself. Now the reason they got their low score: 1) Their FRIES....was the nastiest I had....it was limp, soggy and actually tasted burnt. I really hoped it was a mistake and really wasn't suppose to taste that way. 2) when I went to tell the cashier that they were awful, she looked at me as if I was "lying" or trying to get out of paying or something....I was annoyed with her look....so I asked for the manager but she hurry insisted to "fix" the fries by making the cook redo them but by then I was already done with the burger and was over it. She did finally refunded me for the fries. I hope to think the crappy service was due to the fact it was right next to a school and it was students having a crappy day but I don't know. I remember working in fast food and smiling and was friendly. FLIP IT! read more

Five Guys - Fast Food Near Me - Fullerton, California