its a shame u order a fucking double cheeseburger with everything on it and get pickles then u call and tell them and all u get is pickles and tomatoes no ketchup mustard and for u to go back they didn't get u a fresh burger they added shit to the one they made ain't been there since they open I guess I won't be back fuck five guys need new people hopefully that man that they put me on hold for paid 70 some dollars hopefully he got treated right smh read more

Love the food but the cashier was being really rude, my receipt says his name is Brian but I know that's not how it works all the time, but food is always fire read more

Nurse! We need another burger injection! Fill the syringe with 450cc's of butter, cheese, ground beef. Good. Now, do it again. It's going to be a double! Five Guys was actually started by One Guy who blew to 1100 pounds over the course of 3 years as he experimented with a new burger recipe. Then, using science, they divided him up into 5 sections. Each section was dedicated to their own specialized way of getting the new burgers in the hands of the "Uninitiated". When you eat a Five Guys burger you enter into a special club. A Five Guys burger isn't just a nourishing meal, it's a pact to you and your fellow man. The burger will make you see the world in whole new ways and make you wonder why any other place is allowed to sell burgers that aren't Five Guys burgers. It will give you sight beyond sight and make you able to talk to dead relatives for a short amount of time. What I'm saying is that my mouth is watering as I write this review because it's been 6 months since I've had a Five Guys burger and I'm having visions of the last time I was there. Oh wait, I'm here right now enjoying a Five Guys burger and I'm in heaven. Maybe I had a heart attack but it was worth it. read more

First time here and the menu is a bit overwhelming but don't worry staff is ready to help and answer questions. I love that the fries are homemade and your burger made to order and my favorite part are the peanuts waiting for you while you smell your burger on the grill. The fries are huge portions but they come wrapped in a paper bag and they are so tasty that I didn't want to share. The store is kept decently clean but can be busy at times so tables don't get cleaned as well. The bathrooms are clean too and are private stalls so you can pee in privacy. Staff was helpful and patient with me while I took my time gazing at the menu and concocting a burger with my own creation. They have so many toppings it's tough to decide but staff just kept helping others while I decided. Food came out quick but of course varies with how busy hey seen The price is comparable to other places but you don't leave hungry. I'd recommend trying it out and having a fun time. Great place to take the kids!! read more

Who doesn't like an entire bag of fries??? LOL. Ok, they got burgers, fries, and hot dogs. That's about it for the most part. I must say the burgers do taste very good, and the fries are so nice and fresh. But the price, ouch, it's pretty pricey for the burger. And it's not a massive burger, it's just your average sized burger, which is fine, because sometimes you don't need to eat a 5 pound burger! But they do give you a redonkulous amount of fries to eat. So you can get your fill here. I never go there on my own. My dad is a big fan, and whenever my parents stop into town, they do like to go there and that is usually when I end up there. read more

Not impressed at all with this location. Food was cold minimal amount of fries in the bag if at all. Barely filled the cup that was provided. Would not recommend this location at all read more

Expensive as far as burgers go, but defintely GREAT burgers. When i'm craving my beloved In-and-Out Burgers from Los Angeles, I'll hit this place up for my fix. And I inhaled their fries. read more

There burgers are not worth $6+ and there fries are not even that good at all and all the fixings my ass, they did not even have the red onions which they should of! An gah forbid there horrible shakes, Arby's pwns them hands down there on the shakes! I would rather eat at Wendy's then 5 Guys ever again! read more

Five stars because I am never not satisfied with the food here. I have been here many times and this is my go-to if I am really hungry and need a hot and proper burger. Proper by the sense that it is does not taste like a frozen patty (as you get in pizza places, etc.). Meat breaks apart and is juicy. I had the Little Bacon Burger and Fries. I had grilled onions and grilled mushrooms, which were cooked just right. This place is worth the money and you will not be disappointed. read more

For some reason this and another restaurant are the only places i can eat burgers at now. All the other restaurants burgers make me nauseous. Even the ones i make at home. Five Guys rarely disappoint. I personally think they have the best burgers in town. If they could only add a drive thru i would eat here more often. read more

Omg so good. Employees are so funny and friendly. Food was delicious and all special instructions were followed. If you're looking for a tasty burger and maybe a milkshake, look no further. read more

Orders from online were completely wrong even though our receipt was accurate. There were ingredients we didn't order on our sandwiches and ingredients we did want were not there. read more

Absolutely disgusting. This is like someone bought cheap ass buns, dollar store beef, craft singles and watery iceberg lettuce, tossed it all together and served it with the greasiest soggiest fries possible. A burger couldn't get any worse than what Five Guys makes. You're better off making a burger yourself. read more

Hands down some of the best burgers and fries ever. And their shakes are awesome, too.

We absolutely love this place and it is one we visit when we are in the Fort. I love the option of a single or double and of course the bacon! The size of the fries are always enough for two. Today we were enticed to have a miilllkshake by their best employee, in my opinion, and of course it did not disappoint, although a little pricey for the size. I wish I could put his name here, but I always forget to ask. He makes Five Guys worth the trip on top of the excellent burgers! read more

Good food, fast service! On a side note, Glenn is awesome! It's refreshing to have someone with extra personality and happiness shining through! He made our trip fun :) read more

Go here and you won't be dissatisfied. They give you a heaping portion of fries and the place is clean. Okay let's talk burger, these "Guys" well let's just say this, they know what they're doing. Every time I have went it has been filling and delicious. When I am craving a burger and don't feel like making it myself, Five Guys rates in my top 5 here in town. read more

Wow, now that's one delicious burger! The fries are fresh cut and amazing - better than In N Out fries. A little expensive but big portions and totally worth it. read more

It's a great place to eat a burger loaded with anything that you want on it. Service is fast and don't you love those peanuts and the many different flavors of coke products !! read more

Though the prices are high, the service is usually stellar and the food is always on-point, which is why this is where our family likes to go for a casual splurge. If we're celebrating a small victory, or letting off some steam about a defeat, you may very well find us chowing down on burgers and fries at Five Guys. Also, at this particular location, there's an added joy--a guy who will offer to sell you a milkshake by singing about it. The milkshakes (again, expensive) are divine. Get one. Trust me. Also, extra whipped cream is free, and they take that request VERY seriously. I asked for extra and got an entire tower of it. I was impressed! I love that they have Coke Freestyle machines, but this location is so busy that there are frequently long lines at the drink machines, and there have been a few times when we've purchased fountain drinks and discovered that all of our usual options have run out and haven't been restocked in the machines, and that's frustrating and disappointing. The fries have the strongest pure potato flavor of any I've ever had, and they're plentiful. The burgers themselves are full of beefy flavor and cooked to perfection. Also, they're topped with whatever you want, at no extra charge except for cheese and bacon, so you can really go to town customizing your burger. (My favorite combo is sauteed onions, green peppers, and A1.) I have a food allergy, and most of the time, they seem to take it very seriously. A couple of times, I've had to make a big deal of it with the cashier, but I always wait and listen for them to give the special instruction to the kitchen staff before I walk away, and they do that without fail. The restrooms are always spotless and smell fantastic, and they always have an employee cleaning the dining room, so it stays presentable. Some of the biggest drawbacks for Five Guys for me are the prices, which are a little high, and there aren't ever any discounts or coupons available to offset them like there are at other burger joints. Also, there aren't any comfy booths, but cold hard chairs that make loud noises when scraped across the floor. The atmosphere itself is bustling and active, but it doesn't make for a nice place to linger and eat. Also, I wish they offered combo meals. It would make sense, as with most restaurants, to offer a burger, fries, and a drink for one bundle price, but for some reason, they don't make that option available. read more

At the time of my review here...this place has a total of 4-stars. Are you kidding me? I was actually excited to go here, as I had heard people liked it. The atmosphere is weird, as the tables are way to close together, and you can watch them make everything, similar to a cafeteria. Besides getting a zero for atmosphere, I was still optimistic about good food. The burgers only come well-done, which is ok with me, but not other people. I got a cheeseburger with 4-5 toppings. They wrap it up tight and toss it in a brown bag, whether it's here or to go. So, unwrapping it...the burger was kind of smashed. It was ok tasting, but far from great, and definitely not worth the price. It tasted similar to Steak & Shake. The fries were also sub-par, as they were mostly soggy. This place was a big let-down. Probably won't be back, as there are too many better places out there. read more

I went here for the first time today with my son and daughter. Didn't expect much but boy I was blown away! Best burger I've had in many years. Choice of a great variety of unlimited toppings. I suggest the smaller burger because it is very filling. Fries were fresh cut homemade fries....yum! Eat inside to create the perfect fountain drink or iced tea. They also have free, unlimited peanuts to munch on. Inside is like a hometown diner. The gentleman who took our order was a lot of fun. Employees actually seemed to like working there. You will not be disappointed! read more

Large portions. Excellent quality. Some of the best burgers around. They make their fries on site.

Five Guys is a burger lovers paradise ... ok, maybe that's a little extreme but it sure is GOOD! They offer burgers and a "little" variety of the same burgers. If you have a big appetite then go for the normal size. As far as toppings, you can gave your burger anyway you like. I typically go all the way which means everything :) The Northcrest location doesn't disappoint. Fast and friendly service and the food is excellent. read more

When you want quality and quantity, this place aint so bad. However, if you're just wanting a cheap burger with some fries and a drink, best to try other places. The price will easily offset anyone, considering the burger itself is a little average to above average. The real draw is the fries. Made fresh, with almost a whole bag to go with the burger itself. read more

There are no combos or value menus, there is no space to walk around. Overpriced. Too crowded. read more

Five Guys - Over priced combo - Burgers Near Me - Fort Wayne, Indiana

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Food is delicious! The fries are great. Service was wonderful and very entertaining. The employees seem to love working there, which is always nice to see. Eating area was clean even though it was busy. Will definitely dine there again. read more

every single time i order from here my order is never correct. i even paid extra to get a burger patty on my grilled cheese and all i got was cheese. read more

Burger was mediocre at best as well as the salty fries. There was also some girls working there which confused me. The tables were not very clean and as soon as I sat down to start eating they started sweeping the floor near me....this happens a lot when I go to 5 guys.. (more like 3 guys and 2 girls) I'd like it if you'd sweep someplace else while I eat. Beats any other burger at a fast food joint but that is exactly what it is, a fast food place. read more

Really great burgers. I'm puzzled by anyone surprised by the grease--- isn't that the point? Burgers are from freshly ground, never frozen beef. Fries are cut on site. Simple menu--- again, a plus at a burger place. Just the facts, ma'am. Favorite toppings are grilled onions and grilled mushrooms. Burgers are pricey, but if you'd rather have a pre-frozen, pre-cooked, microwaved burger, go elsewhere. Cajun fries are salty but plentiful and yummy. read more

Burgers are HUGE. I have to be really ready to eat when I come here, but boy when I do, I leave happy. I always get sautéed onions, cheese, and BBQ sauce. Can't get a burger like it anywhere else. It's not a burger, it's an experience. The fries are just okay. A small order is enough to split between two. But the burger is why you come here. Yum! read more

Dirty... Floors are greasey, empty tables and chairs had crumbs on them.. For the price of food here, you'd think that they would try a little to clean the place up. I can't imagine how they keep the back.. Don't think I'd wanna know! read more

Great burgers, tastes "authentic" and the soda machines are awesome! The fries are pretty good, but the horribly greasy bag they come in is kind of scary. If you're on weight watchers, be scared of the amount of points this will cost you lol. read more

Absolutely the best burgers and fries in Fort Wayne!

Stopped in with my husband and ordered, then sat down. I heard our number called, walked to the counter and saw no food and nobody acknowledged my presence so I figured I was hearing things sat back down - after 15 minutes went by, husband went to counter to find food had been sitting there. The cashier said, "We've been calling your number."...which they had not. Food was getting cold, and they were just hanging out, chatting, and it never occurred to them to get the food out warm. There were only 2 other tables in the dining room. Food was acceptable, service was pathetic. Also, the articles on the walls with their reviews, some from 10 years ago, are kind of pathetic too. The bathroom was also filthy. read more

On 6/8/21 myself and 4 other coworkers who work for a local hospital in the area wanted to order from 5 guys at Northcrest Shopping Center. We made several attempts on the computer but was unable to get the orders to go through do to something being wrong with the website. One of us tried to call and after several attempts one of us was able to get through and place an order for pickup at 9:30 pm. Another one of us tried to call and the phone rang and rang and rang before finally being answered. When we finally got to speak with someone they said to call back in 5-10 minutes because they are busy. Well, ok! We get that since we work in a hospital. At 5 minutes after 9:00 pm only one of us had time to make the phone call because 9:00 pm is when we start our bedtime med pass. So I placed the call and as before the phone rang and rang and rang. Finally, someone answers the phone! Yay! So I proceed to tell the man that I would like to place 3 separate orders for pick up at 9:30 pm. The man told me he could not take 3 separate orders over the phone for pick up and that if I needed to place 3 separate orders then I would have to come in person! What?????? Why does that matter. If we would have had time all 3 people would have made separate phone calls to place the 3 separate orders. Totally makes no sense why you can't accept 3 separate orders over the phone because either way they were all going to be paid for separately! I get it that sometimes businesses are short staffed but this employee was rude and acted like they did not want to sell food! If that's the case then don't know why or how you manage to stay in business. We have all vowed that this restaurant will no longer be a consideration for us who work in healthcare while at work! Lets hope this employee is never in the hospital and never receives the kind of care or treatment that he has given us tonight! Shameful!!!! read more

The last couple of times I've been in there I was really impressed. I like that you can customize your burger and it has always been cooked to perfection. If you're wanting fries and you're with a friend, split the fries. There is a lot. We like the peanuts while we wait. read more

Great burgers at a reasonable price. Not a lot of variety on the menu, but that lets them focus on making some of the best burgers in town.

Very tastey!!! I thought the value was great for what you get. Soda machine is a great addition offering quite a few combinations you might never get to experiance. read more

I have heard tons of people RAVE about this place. Even my husband likes it a lot. I really don't think its as great as everyone seems to make it. I was looking for a great burger place like we had when we lived in Florida. Im still looking for a great burger place here in Fort Wayne. Also, I HATE skin on my fries, so that is a turn off for me. Blah. Everyone else seems to like it, not sure why. I had a cheeseburger and a small fry, to me it was alright, nothing fantastic like people say and seriously over priced. Im just not a fan. read more