Such a steep decline from a former great burger place. And if you hand me my food in a bag why do you have your minimum tip set at 20%. I draw the line at not tipping Togo orders. So my order was prepared and the customary dump of fries was placed in the bag along with the order of fries and burger the cashier whispered to the fries guy and watched him open my bad and remove the extra fries out. Wouldn't have been a big deal I never eat all the fries they put in the bag but the man handed all off my fries pretty gross and unacceptable. I won't be back to this location ever again read more

5 guys is just a solid burger place. Maybe once a quarter, I will go and indulge myself. What will say is that the calories are crazy. This is a special treat. Solid food. Solid service. I wouldn't recommend getting the regular fry (the small is more than enough). read more

I love Five Guys and it used to be a favorite place for our family when in the mood for a burger and fries. This is the only location close enough to frequent and the service is so consistently bad that we had stopped going there. We are currently moving so I asked the moving crew what they wanted for lunch. Unfortunately, they wanted Five Guys and I said "sure" instead of explaining the likely outcome. I would have been correct. I placed the pick up order. It wasn't ready when I got there but the completely disinterested girl taking orders told me it was almost ready and they were finishing it up. I waited and I waited. After seeing many customers order and get their food, I asked her again about my order. She SLOWLY walked over to check on the order and the guy near them said "yeah, that order has been up there for like 15 minutes." She handed me the bag and walked away like I had done something to her. No apology, no recognition of their mistake....just total lack of motivation to wait on customers. I won't return EVER to this particular store and would warn anyone who is in the mood for a burger. There are other places close by - go THERE and skip this Five Guys. Trust me when I say, you'll make the cashier's day so that she doesn't have to do any real work. read more

Burgers are really good. I hate the new coke machine. They are out of Diet Coke, coke zero. The fries are always good. FIX the coke machine read more

I loved 5 guys until today. They served me a smash burger today. For $17, i couldn't even taste the burger patty only the bacon and condiments. Last time coming here, its to expensive to not taste a burger. read more

This place is great! Great tasting burgers, delicious fries, free peanuts, and even cream soda. You can order online or in person. However, currently there are no rewards for ordering online. When ordering, the "Little Burger" is a regular size burger. The "Regular Burger" is a double burger. I recommend getting a little burger and little fries. The little fries can feed 2 people easily. They even have an option to make your fries Cajun. This restaurant is definitely worth eating at. It's so good. (Don't forget the free peanuts) Tip - This location does offer free fountain drinks for small children with a meal. You have to request it though as it's not advertised. read more

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This is a great Five Guys! I called my order in on the phone, and it was ready and waiting for me once I got there. Once I got to the restaurant, I instantly noticed how clean it was, and the staff was extremely nice and courteous as well! My hot dog, fries, and peanuts were absolutely delicious, and the condiment section was fully stocked and didn't look like a mess. I was in and out with a great experience in about 20 minutes, and as such, would definitely recommend this location, and will surely be coming back! read more

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I live closer to the Sandhill location, so that's the one I usually frequent. However, we were on Forest Dr. shopping, and decided to place an order at this location since it was right there. Our food was AMAZING. I've lived in a few different cities in SC, and I can say I've never been to a Five Guys that served a bad burger. But for some reason, the fries are very touch and go. Most times, they're either soft, soggy and undercooked, or if they've been cooked properly, they're drowning in salt. Not so with this location. The fries were PERFECT and they were everything that made me fall in love Five Guys to begin with! Like, we were all crunching the whole time like we were eating bags of chips! And the fries were perfectly seasoned with just a touch of salt. My mom is a tough critic, and not many places do it for her. But she gave this location a 10 out of 10 and even called me the day after to tell me how much she enjoyed her burger and fries! I told her I might have to come to Forest Dr. from now on for my Five Guys fix and she told me not to leave her behind! That is high praise, and this store should be proud. We will definitely be back! Oh, I took away one star because some of the drinks from the Freestyle machine tasted weird. I ended up settling on the Sprite since that one tasted normal. read more

Small cheeseburger regular fries regular drink 16.50 ! Not worth it at all , good fries okay burger. Plus they want a tip.

My daughter and I stopped in here earlier today for some lunch. There were a few cars in the parking lot and the people we saw were all sitting outside eating. Upon entering, we were greeted and we saw that all tables were set for no customers to eat indoors. My daughter and I placed our orders and then we waited for about 10 minutes while our burgers and fries were cooked to order. Once it was done, they called our number and then we went to sit in the car to eat. It was a little chilly for us. Our food was hot and delicious. The fries were a little too salty for me. But no complaints! It was a great trip and a good lunch! read more

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This is a great alternative in a city without a Shake Shack. They always have really fresh, and tasty burgers. I can't give 5 stars because they can be somewhat inconsistent with service. read more

Great burgers and hotdogs with and abundance of fries . Definitely recommend it. Also they have great salted roasted peanuts

Good food prompt service nice atmosphere and clean... I always tip these hard workers. read more

horrible experience, the guy at the register was amazing but one of the female cooks had an attitude because I told them I didn't ask for cheese and still got cheese added. she remade it and it was still wrong smh..if u don't want to do ur job then quit. I'll never come back here. read more

This Five Guys was faster than usual. I didnt have the chance to have any peanuts because their indoor dinning was closed. I sat outside and enjoyed my food but the seating was limited. They always give you extra fries however! read more

Five Guys - Double Bacon Cheeseburger with Mushrooms - Burgers Near Me - Columbia, South Carolina

Great burgers. Always perfectly cooked and the fries are the best around! Servers are very attentive and complete orders quickly. Can't say much for the ambiance! Above average for a fast food restaurant! read more

Food was phenomenal as always. Also, our order taker, Cupcake, made the experience way more enjoyable! Love the energy and enthusiasm she brings, and was super patient with us the entire time. read more

I love Five Guys, especially their french fries. I come to this branch fairly often. Service is always pretty spot on. I've never gotten a wrong order. Staff is always friendly. As with every other Five Guys, they gave you a generous portion of fries even when you order just a regular. Burgers are consistently delicious. read more

Five Guys - Little cheeseburger and fries - Burgers Near Me - Columbia, South Carolina

Service is extremely poor and slow. Too many employees socializing and playing around. Eleven minutes is a long time to wait for a simple order as other customers who arrive and order after you are served by more focused employees. read more

We were looking for a burger place close by and open on Sunday. Saw this location was one of the few places. Drove 15 minutes and it was either out of business or closed for some reason. Hours on door also said it should be open. If out of business or closed, they should update this online. read more

My first time ever eating here. OMG the abundance of food you get is ridiculous. I got a bacon burger. It was huge, it had two patties of meat and bacon. Toppings are free and there were like 10 different toppings (b-bcue sauce, jalepenos, tomato, mayo, mustard, ketchup, and etc). I ordered regular fries and it seem like they must give you the whole pan of fries. The meal is enough for two. The wait wasn't that long. You do have the option of ordering online and picking up. I waited probably 10 mins and they call out your ticket number and you pick up your order. I watched as they prepared my order and I liked the fact they used gloves several times while I was watching. The staff was very nice and friendly. Inside: several tables and chairs scattered throughout. The staff kept it clean, someone was constantly sweeping the whole time I was there and it appeared spotless. I noticed that the refills were free too. They played 80s music. The walls was plastered with all the accolades they had received from newspapers and critics. Food: meat was well cooked and juicy. Fries fresh and hot and crunchy and not overly salty. After ordering I realized they sold cajun fries too. Con: Price. Its a bit pricey. My total price was $10 for burger ($6.30 and fries $2.75). I would go again but not frequently due to price. read more

Hadn't been to 5 Guys since last trip to Atlanta and was looking forward to a good burger at lunch and ordered a cheeseburger, cajun fries and a drink for $12 and ended up with a delicious burger but the entire thing was likely under a 1/4lb so was pretty underwhelmed... I sat among the remains of peanut shells wanting to get another... but not for an additional $6. On a brighter note, I did get a mountain of fries that I couldn't possibly finish. Also was surprised that there was no double cheeseburger available to order on the menu; should've asked before ordering... read more

Five Guys - Leftover Cajon Fries - Burgers Near Me - Columbia, South Carolina

So I went to five guys yesterday and ordered a bacon cheese burger. I recieved a burger with 2 slices of cheese, 2 thick slices of tomato, lettuce, 1 patty and mayo. It was missing ketchup, 1 more patty, and bacon. NEVER AGAIN! read more

All the employees and the manager had either no mask on, or a mask pulled down off their face. When I came in wearing mine, they all eyed me warily. They looked miserable. I suspect no one is looking after them. I won't be going back. Please take care of your employees and your customers, or there'll be no one left to serve... read more

Visited on a Saturday afternoon when the restaurant had only one other table occupied. The food quality was good, albeit pricey. Double cheeseburger with fountain drink, no fries, was $14.58. I appreciate the calorie info on the menu, and the option to have the burger as a lettuce wrap or in a bowl. The dining room was dirty, with a heavily littered floor. Extremely loud, with music on top of loud ventilation and hard walls. Catsup dispenser empty. Aggressively rude cashier Shaniya P developed an attitude when we asked that the single empty catsup dispenser be refilled. She then made a point of loudly dragging heavy metal chairs on the tile floor close to us, which given the ceramic walls and floor was annoying and passive-aggressive. The rest of the crew was pleasant and helpful. I am not sure who peed in Shaniya's Cheerios. Restaurant is far too loud to begin with. Unlikely to return but if we do it will be with earplugs. read more

Five guys is always a good choice. This location, however, not so much. I called in an order and asked for a BACON cheeseburger with fries and expected to receive that, as most people would. James E took my order and misspelled my name which honestly I don't care but mistook "chad" for "gav" and then proceeded to charge me for bacon and when I picked it up they left the bacon off. Please please please if you are going to charge your customers extra for something at least have competent enough employees to include the item which your customer has paid for. $15+ for burger fries and a drink and they can't even get it right. Yikes read more

Always a great burger. I love the way you can build your own burger from their extensive list of "add ons". And the wait is not too shabby either. You get to eat all the peanuts you want. And the fries......a regular order of fries is enough to feed an army!!! All in all a great experience, and the 80's music playing in the background is an extra bonus. I only wish it were a tab bit less expensive. Thanks Five Guys! read more

The food, flavor, atmosphere was very pleasing, presentation of the food was Excellent. Great all beef hamburgers. My husband and I enjoyed our meal. The shop was both clean and tidy, having plenty seating. Staff members there greeted us in. The food was more than filling, loved all the burgers, great taste! We will certainly be returning soon and would recommend this facility. My husband and I loved this place, U must try! Good quick meal in the middle of the week. read more

The food is always good. It's getting cooked really fast and it's hot and so far it's been always correct. One medium order of fries well in our house it serve's four people. read more

I just keep coming back for these fries and peanuts. The burgers are good, but the messiness is getting old. It takes a pile of napkins to eat their burgers. Please find a way to dry the burgers a bit. read more

Plusses: friendly helpful staff, simple menu, comfortable & clean dining area, free peanuts, good burgers and amazing french fries. Minuses: A bit expensive for what it is and their regular burgers are double stacks - 'juniors' are the exact same with only one patty. My son loves it, I am cool with it, it's an occasional fun treat for us once a month or so. read more

Not sure what all the hype was about??? Its like paying for ribeye and getting a ground beef. No more than a fancy fast food place where you pay more money and have more toppings. It was not very filling nor satisfying for me sorry. Honestly I think I like Whataburger better....a lot better. The actual place is nice with a great outdoor seating area. Although there's a large full service car wash right next door its still a nice outdoor area. read more

The burgers are ok. Pretty hard to mess up burgers but it's nothing special. The Cajun fries however need some work. The Cajun spice needs some level of better flavoring. Also when I order a bag of fries I expect the bag to be completely full of fries. read more

Upon entering this restaurant I found a line of people waiting for their food. A group of employees scrambling aimlessly to fill the orders. I went to place my order and the woman was rude and more interested in arguing with a customer getting her meal than taking my order. In fact she had to pull down her mask to make sure we all could hear her. I then proceeded to leave. I only go here twice a year but not again until they improve the staff. read more

I've been an In-n-Out die-hard since 1970. There are no In-n-Outs this far east so I tried Five Guys at the urging of my husband. Being a picky meat eater (it has to be quality), I am a convert now. Their burgers never give me indigestion - as all the other fast food chains do - the fries are fantastic (fresh cut) and always more than a "regular" fry order (We have to share it because it's so much). Admittedly, they rate better than In-n-Out with me, although a bit pricier, but worth it and still quite affordable. The staff is very helpful and very friendly, even when they messed up my fry order and had to fix it 4x during a rushed time. But that's pretty good considering we go there every Sunday and they get our weird order right all the other times. And I have to control myself on the peanuts before my food arrives. Nice waiting treat! I'm so glad there is Five Guys near me. read more

Burgers, its obvious......Delicious!!! My thing was the exceptional service i got both times i went in a period of one week. Attentive, courteous i mean just really great service!!! I was visiting from So. Cal and i asked (Dang i wish i could remember his name).....but he took the time to tell of things to do in town and out of town, just really good service. Thank you guys!! read more

Grilled jalapenos - need I say more? Ok, then get a junior instead of a regular because it's cheaper and still wonderfully greasy and filling. This isn't the burger joint you go to when on a diet, but when you want a big bag of fries (better cajun) and a sloppy burger with your favorite toppings. Ask them to grill the jalapenos to bring out the flavor and mmm mmm mmm, enjoy. This location has outdoor seating and a parking lot, and it's at a convenient intersection in Forest Acres. Be careful backing out of your spot, as I saw a fender bender in the lot once. read more

I really dislike leaving negatives, I love the burgers but the service ... Meh! I ordered last weekend, got home and an entire burger was missing from my order, (silly me for not checking my order). I called with the intention of leaving a message since we left minutes before close, and no voice mail, really? In 2018? So I emailed via the corporate system, and no response from corporate, or this store. Lesson you should all learn from me? Check your order before you leave, don't expect them to even attempt to correct their mistake. I won't be eating at this store again. Crazy but I like actually getting my food. My husband and child did love their burgers so 5 stars from those who actually got what I paid for. read more

good, but not super impressed. tastes like a burger i can make at home. i'd go back if i had a burger craving. the only reason i went was because i was told that this was the closest you can get to in 'n out on the east coast, but it wasn't even close! the prices were way too high for what you got... you had to pay for the burger, fries, and your drink separately, so our bill came out to almost $20 for 2 burger combos. the only cool thing about the place is that you can order what you want on your burger and they have some toppings that you wouldn't normally find at mcdee's or burger king. read more

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Fast service, clean, friendly staff, weather didn't allow us to sit outside but looked like plenty of space. Only negative thing was small parking lot size. read more