Very good food. You can add all the toppings at no additional charge way better than in and out , would highly recommend,,,,,Cajun French fries are fire. Can't wait to go back. read more

Zero Stars. Terrrrible service! Maria is disrespectful and handles her customers with animosity. Another customer also dealt with the same problem we had. This location sadly has minuscule English speakers. They did not understand anything we attempted to address to them. No comprehension. read more

The burgers here do taste really good, but you'll probably end up spending $9ish dollars on a burger, which means you'd might as well 1) go to In n Out and get a $4 burger 2) go to crepevine and get an $11 burger that's way bigger and comes with a salad and fries. read more

First time at this location and it will be my last. I ordered a cheeseburger and a Oreo Pieces Shake and to my surprise half way through the shake, i gulped what appeared to be a tiny piece of hard material that's definitely not a piece of Oreo cookie crumb. I would be very cautious of ordering any thing here. read more

I love five guys! The burgers are kind of small so you need double pattie, but the best part is being able to add lots of optional toppings. Their fries are better than most places'. Free peanuts are great, too, although I don't eat much of those. This location in Burlingame is nicer and more spacious than the one in Tanforan. However, parking can be a nightmare at this parking lot. I often have to park 2 blocks away and walk over. read more

GOOD BURGERS.... If you don't mind paying over $11 bucks for one burger, regular fries and drink... then I'd say.. why not give this place a try!! Service at the order counter was good. They have a variety of selections and you have your way how you would like your burger prepared. Mine was pretty basic - I just ordered a hamburger and got two burger patties with it. Not bad! I do like their home made fries. Probably one of the best I've had in a while! It was crispy and flavorful! read more

Five Guys - Burgers Near Me - Burlingame, California

See all

food quality is unhinged to a genuine hamburger from another franchise. There is nothing special about this franchise place. Save your time and go somewhere else we're quality to a burger is taking seriously. read more

Going 3* mainly because of the hotdog - dogs are not easily found. 1. Hotdogs - very good but wish they didn't split them 2. Self-serve Drink Fountain - convenient, wide selection 3. Peanuts - a nice add on 4. Location and convenience of online ordering 5. Music - usually an upbeat rock station The burger prep is not my preference which is too bad, I like flame broiled versus greasy fried. But that aside the order menu is too short. If it were not for the hotdog I'd be going 2*. No shakes, no salads, not a fan of their fries. But its not terrible stuff and if I'm with folks that want to hit 5gyz I'll tag along, and get that hotdog. SERVICE: The counter and food prep teams do make an effort to be personable and that's a nice touch. But errors happen. makes sense to check your order before you walk off. PARKING: Just a few nearby spots but you can walk a block in this town in 2 minutes so find a spot, order online, and when you get there your double cheese with extra mayo and ketchup will be reddy for ya. TIP: Online order...so eeeezy. read more

Five Guys - Burgers Near Me - Burlingame, California

Great people.. Employees are very nice. Service was pretty fast. It's just the burgers... the patties are messy, falling apart, and very dry. Overcooked. The burgers were soggy.. they put too much sauce... I guess By far the worst 5 guys place I saw so far. read more

Went here for the first time to check it out. Ordered the most basic hamburger and decided to add ketchup and mustard like I do with most hamburgers I order. BIG MISTAKE. It was nice that they gave you 2 patties instead of one but that's where the positives ended. I didn't order it 'to go' but maybe that's how 5 Guys serves all of their burgers, wrapped tightly in tin foil. The problem with that is when I immediately unravelled the foil, what I got was a big soggy mess. There was so much ketchup the whole hamburger was drenched in it and it tasted like I was eating a tomato sandwich with boiled meat. Worse hamburger I've eaten in a long time and to make matters worse, it cost 6 more dollars than the basic 'In and Out' burger which taste much better and much fresher. Seems like they spend a lot of effort on advertising inside the restaurant telling people how great their stuff is, ironically 'In and Out' does very little of that, they don't have to...... read more

Holy crap! Shred death metal blaring in my ear as I wait for my hamburger. I'm as rebellious as the next guy, but how the hell does anybody, except perhaps a deeply suicidal 13-year-old consume food listening to this mess? It's freaking LOUD! Now they are on to Deep Purple's "Space Truckin'"... lovely. Oh, I also got some food to curdle in my stomach from the music. Burger, "big". So the difference between the "big" and the "little" burger, you might ask? The big one is a double patty, little is a single. Whatever, bottom line is it's twice the meat. Somewhat bland, unseasoned meat. With some cheese it'll set you back over $8 bucks just for a cheeseburger here, another $3 and tax for small fries. So with a drink you can easily dump a Jackson at this dump on lunch. Wow. On top of the horribly inappropriate suicide music blaring as you eat, if you still can read at the same time their wall "decorations" are ALL ads or xeroxed newspaper clippings saying something or another about how great their burger is. Ummm, if you gotta work THAT hard trying to tell people eating your food that other people think it's good, I wanna call Sigmund Freud. They don't have plates, it's a sloppy burger on a lame bun, you basically get in somewhat wrapped in aluminum foil and use your BAG as a plate! Yeah, it's weird. I'm giving them two stars here, simply because I can get mushrooms and jalapeños without extra charge. If In and Out did this I'd never leave. (Better burger there, too). I have a horribly headache and upset stomach from this ridiculously inappropriate music, time to end this review at that. But wait- now it's Elton John's Tiny Dancer! Not my favorite song, but holy cripes it's at least bearable for an eating environment. I am clueless how this chain gets customers, limited menu with so-so burgers on terrible buns, and horrible atmosphere. I'll probably try one again next year to see if it makes any more sense than it doesn't now. read more

Five Guys - My one hope is the lame hamburger is made from the flesh of their late interior decorator and/or music programmer. - Burgers Near Me - Burlingame, California

If you're looking for a quick bite, this is it! Just needed something on the way into the city and decided on here. Was out in less than 8 minutes. Pile your burger high with as many toppings as you like. The tomatoes were cut rather thick, but all the other topping like the sautéed mushrooms were cooked to perfection. Get the Cajun fries! Such a great seasoning and there's even more in the bag after you finish the cup. The people who work here are so nice! If I need some fast food I will come by again. read more

Five Guys - So many fries! - Burgers Near Me - Burlingame, California

Their burger really hit the spot for me!!! I got the little . So good esp with spicy jalapeños !!! YUM! We also shared a hot dog and I really liked how the meat was split in half and grilled! The peanuts were okay, a bit on the salty side but I was hangry and had lots :) no regrets as it was complimentary! The wait wasn't too long as it was late. read more

Five Guys - Burgers Near Me - Burlingame, California

See all

Always good! I did dine in the past in other locations in the bay area and it has always been a pleasant experience. Service: Fast, efficient, dynamic and very friendly Location: Very clean, well maintained and very smart, in the heart of downtown but not on the main street (where is very hard to find a parking spot), so more chances to find parking at the first attemp:))) Food: Just good! Freshly prepared in front of you, very tasty. I had the vegetarian option, a delicious mushroom instead of the meat patty, sooooo good!!! read more

See all

Really good hamburgers and awesome fries! Generous with the fries, too. A little $$$, but it was a good meal. It took a little while for them to cook up our order, but I think this is because the dine in customers are competing with the online orders and food delivery services post-pandemic. read more

So infuriating that they don't start to cook the fries until the burger is fully cooked, packed and cold. Takes twice as long to get any food. Oh, and to top it all off, they just have my order to someone else. At least they refunded me my money. read more

I have been here a total of maybe 2 or 3 times and I thought it was me just having gone in while I was sick, tired, and/or having a bad day. However, after reading other reviews I see that maybe it isn't just me? The cashiers I have encountered have always been rude and not helpful. Today, the guy apparently didn't hear what I said so he he says something which I couldn't hear, so I replied "excuse me?" Then, he yells "WHAT???" Very unprofessional and definitely all the cashiers I've encountered there seem they'd rather be somewhere else. However, kudos to all the people fulfilling all the orders. In my opinion, that was quick and efficient and someone was on top of keeping us updated as to which order they were working on. It appeared to me that they worked well together and quickly! I go here as a last resort and because I can walk there, but usually I'd rather just got to Safeway and cook myself because I know I'll be nice to myself. Lol read more

My cherry just got popped when I finally ate at the new Five Guys Burger in Burlingame. And being located a block away from busy Burlingame Ave. and located near Burlingame High (located not far & on the other side of the Cal Train Station), the newest burger joint is another popular hangout for the younger crowd. There was a long line. While waiting in line, we can snack on the free shelled-peanut. It is a kind of bad idea to offer the free nuts to the young kids. These young kids crack the shells and toss the shells everywhere except in the garbage can. I even see the empty shells thrown back in the same bin. I would hate to imagine how the kids live at home. From the menu, there are no combo meals and every item is sold separately. And for $7.29, I get the Bacon Double Cheeseburger. You can also request any or all toppings available in your burger. I chose the customary lettuce, tomato, mayo and grilled onions. The burger patties were arid and unbearable to eat. The strip of bacon was not too crispy. I also get a cup of seasoned fries and an endless cup of coke. The side of fries was soggy and too salty. My Meal: http://www.yelp.com/biz_photos/g9UfALdFvEDbwJnJx7X-lA?select=FztGFs4VQwBqJCmo4XaUtA But I do like the cool Coke machine with at least 30 kinds of Coke flavors to choose from including Mr. Pibb and HI-C! Coke Machine: http://www.yelp.com/biz_photos/g9UfALdFvEDbwJnJx7X-lA?select=sjA3lI8ppI17iyOHq94Ijg Again as I was eating my below-par meal, I was hearing the Peninsula kids talking about... kid's BS. As I was leaving I see kids in their BMWs, Mustangs and SUVs-while I was in my low-life & work-issued Crown Victoria. I didn't find Five Guys' burgers all too stunning at all. Don't expect me to come back to the burger joint anytime soon. But the same plaza is having more businesses soon. I'll be back when those new businesses open, but not Five Guys. Lets go to In & Out instead! read more

See all

I had to see what the big deal was! So he & I went on Sunday which was a few days after their grand opening. Same color scheme as In N Out, but this ain't no In N Out! This location is tiny, the line and wait were both long too. Since there wasn't enough seating we decided to bring it back to his place. I ordered the Little Cheeseburger (with grilled mushrooms and grilled onions)& he ordered the Cheeseburger. I thought the Little Cheeseburger would have just been a smaller burger; turns out it's a one patty burger and the regular burgers have two. Prime example of American obesity, right?! We hate how they squish down on their burgers!! I was sick so I couldn't taste all too much, but bf told me I wasn't missing out on much. My burger didn't taste that juicy but it was most likely do to the fact that they squished em down. I can't believe Zagat rated Five Guys highly for their burgers! As for the fries, a regular size can feed at least three people. We decided to try both the cajun and regular fries. Both fries are very potatoey & lack crispiness. In N Out makes freshly cut fries as well but makes them crispier and better tasting. The cajun fries were really spicy, so if you like your fries potatoey, spicy & kind of soggy , you'll like them. 2 stars for the cool customizable Coca Cola soda machine, being able to add as much toppings as you want, including grilled mushrooms & different sauces & for being able to order online (wish we knew this before visiting, & big portions. I won't be returning. read more

See all

Five Guys has been in the Bay Area for some time now; so why is it that I only recently decided to check them out? Well, it's simple: having heard through the grapevine this East Coast transplant had naaaythin' on our beloved In-N-Out, it was easy to dismiss the curiosity (especially with my left-coast-is-the-best-coast pride thing going on). Fast forward to a few weeks ago -- oh hey. Vi's at Five Guys. WTH, you might ask? It was a matter of convenience. Also, when it was suggested to me as a choice for lunch, I have to admit that my intrigue was mildly piqued once more. So we went. How it works: you pay for your "Little" or Regular burger/cheeseburger/bacon cheeseburger... and by little, I mean one patty vs two in the regular; it doesn't actually meant that it's a smaller burger. Then, at no additional charge, you may add unlimited toppings ranging from mushrooms to peppers, hot sauce to BBQ slather. Fries are additional and come plain or Cajun style (dusted in a rub/spicy seasoning of sorts). Drinks are also additional. Our order: Little cheeseburger (4.59) http://www.yelp.com/biz_photos/five-guys-burgers-and-fries-burlingame-2?userid=25-qCHqEJWOzawwSDxyoNw#0SCvYQsUmfiAHu74MlQnyA Little bacon cheeseburger (5.39) Regular cajun fries (2.99) http://www.yelp.com/biz_photos/five-guys-burgers-and-fries-burlingame-2?userid=25-qCHqEJWOzawwSDxyoNw#D-HDWVZ-vkoeohS0tjj7JQ Two sodas (2.19 each) Total - 18.78 out the door. Personally, I think that's kind of pricey for a non-service burger joint, but I have to admit, it was a decent meal. Also, it might just be that the drink prices are a bit outrageous, but in any case................... the beef was beautifully tender (a major qualification for a good burger in my book), bun was that squishy-soft that I sometimes crave, free mushrooms (another OH-YAY-GOOD-JOB point added to the tally), and the cajun fries were an ample portion for two people and had an interesting kick. Now, comparing Five Guys to In-N-Out is unfair as they're two completely different animals. Five Guys has that homey backyard BBQ charm to their burgers whereas In-N-Out is in a league of its own. Fat patties, an extensive array of toppings, and let's not forget the free peanuts if you so choose... all good things, my friend. All good things. However, you have to consider that at the same time, for a full burger, fries, and drink meal at Five Guys, you could almost get two cheeseburger meals at In-N-Out. Cost wise, my cheap ass is a bit hesitant. Regardless, I'll still be back once in a while when I crave this type of burger. I liked it, I did. Again though, I just feel it's a bit on the high dolla dolla bill side for not having an actual waitstaff. Call me burger-betch. I. Dont. Care. 3.5 rounded up. read more

Five Guys - Yumminess. - Burgers Near Me - Burlingame, California

See all

- The patties could use some more saltiness but overall they are really juicy and with good flavor...juice ran down my hand - the buns get extremely squished and soggy. Halfway through eating my burger...the buns became very unappetizing to me. They were pure mush that dissolved in my mouth. - The regular cheeseburger (which actually has 2 patties) is more filling than it looks...I finished 3/4 of it - The FRIES are so so so good. I love steak-cut fries. Five Guys fries their fries to a dark golden brown on the outside but they're still really tender on the inside. Absolutely LOVE the fries! - The digital soda machine with infinite possibilities is pretty neat, except all the sodas come out kinda diluted. But Mello Yello Peach soda for the win!!! From now on I'm going to go to the In-N-Out in Millbrae to get a burger, and then I will drive to this Five Guys to get fries :) seriously. read more

See all

I stopped by Five Guys for lunch during their grand opening. I'm an In-N-Out loyalist, but I have to say that despite the similar decor and cups, the similarities end there. Their "regular" burger is really a Double Burger, which is cool if you're into that. I thought I would be, but in the end I think I should've settled for a "small" burger with a single patty. With the endless combinations of toppings you can put on your burger, I settled with Bacon, Mushrooms, and American Cheese. (http://www.yelp.com/biz_photos/g9UfALdFvEDbwJnJx7X-lA?select=nXZbBxx1XjaaLKyedAiSXA). The burger was okay, but it didn't blow my mind. I guess I picked the wrong combination of toppings. My fries really didn't go well for me since they were all burned up and dry. When I come back here, I hope they're cooked better because all my friends love their fries. By the way, their Coca-Cola soda dispenser is just too awesome to not want to get your free refills. So I had an OK experience with my first visit to Five Guys. Will I be back? Probably. I think once I find the right combination of toppings for my burger I might come back on a more regular basis. read more

Five Guys - Bacon Cheeseburger w/ Mushrooms - Burgers Near Me - Burlingame, California

2 stars for the burgers!!! 5 stars for service!!! I don't understand the hype???? better then in and out, I would put them in the same category just good when your drunk or in the area and have a inkling for a burger. the large fries feed 5 people they boast ehh, more like 1.5 adults! So they give you all these toppings for free? other then the bacon ummm ok? thank you i guess? Something they may want to work on is the bun on the burgers, so light even before you get to the 3rd bite it is super saturated with the double patty juices and several toppings, like grilled onions, sauteed mushrooms etc. size wise decent larger then in and out burgers double patty. the fries are browned with skin on lightly salted portion wise large supposed to feed 5 people dunno if that is if you eat in cause if you take it to go it seemed to be enough for 1.5 people taste wise on burger ehh barely passing grade C- I can drive down to red robins and be better satisfied, bacon was crunchy a tad on the burnt side, crunch is good but not if it taste charred Oh another highlight in the place was the fountain drink dispenser they have all flavors of everything ex. diet coke comes in diet coke w/cherry, w/vanilla, w/lime, w/grapes, w/apple, etc... that is worth checking out food ** ehh price $ ehh yeah not worth the price ambiance *** since place is still new 5-10 min wait!!! service ***** only selling point here is service very friendly, all smiles!! read more

First a word from our sponsor. Have you practiced common courtesy today? If not, we've got the product for you. Apply this cream to your forehead prior to entering a new, hot fast food joint and instead of grabbing a table while your husband hits the back of the line, you will leave that table open for someone who has ALREADY received their food. For the low cost of $ 9.99, we will send you 1 tube of "common courtesy cream" AND if you call now, we will send you "don't leave your baby stroller in the aisle cream" absolutely free!!! I think you get the drift here. On to the food. Burgers are pretty juicy, considering they are served up well done. They have a lot of FREE options, including but not limited too grilled onions, sauteed mushrooms and spicy, raw jalapeno peppers. Fries are damn good, served up regular OR Cajun style. We tried the Cajun fries and they were delicious. A large order is plenty for 2 peeps. They also have a Back to the Future Marty McFly style Coke dispenser serving up allllll sorts of new stuff. Orange Coke, Vanilla Coke, Raspberry Sprite, Snosberry Sprite. Ok, maybe they didn't have any Snosberry, but my former gf Veruca Salt swears by it! All in all, I doubt I have the patience to wait on line 45 mins or longer for a decent burger. It's definitely worth trying, but based on the calorie count, it's not a swell idea to chow here too often. I'll let you look up the count, but I will say that a burger and fries pack enough calories for an NFL offensive lineman AND they were chosen as the WORST fast food meal in the country by The Center for Science in the Public Interest. Just sayin, but do enjoy now. read more

Minus stars for the snooty corporate/district manager that couldn't make eye contact when we asked him a few questions and wanted to tell him a few compliments about this place. Seriously, 5 Guys Corporate SUCKS. That aside, the menus are deceiving. The regular comes with two patties and the "little" ones are with one patty. I only knew this since I overheard someone exclaiming that their burger was too big when they ordered the standard. Portions are large so the little burger was more than plenty for me. I love how I can have grilled mushrooms and grilled onions added onto my burger as part of the burger price. Cajun fries had delicious flavoring along with the all you can eat peanuts and the magic Coke machine. Fries could be a bit crisper since they were kind of gummy and mushy. Staff was super friendly and helpful; majorly docking stars for the horrendous representation of their corporate office and local management. This location didn't do a good job of studying crowd control since the lines get insane and I feel like I'm at at a nightclub in SF pushing my way to get my burger when my number gets called. Set up of the place is NOT efficient since ordering/pickup/drinks/condiments are all clumped together and the space shape is strange in order to accomodate for the two entrances. read more

After saying quite confidently yesterday that fast food would never score above three stars for me, we stumbled across Five guys... We had an hour or so to kill before flying back to the UK, and it being lunch time we thought "BURGER TIME"! We parked up outside (across the street, right outside Anthropologie) for free (Sunday) and ordered cheese burgers, fries (1 Cajun, 1 not) and a large drink. The drink was fun - they have touch screen machines with over 100 beverages to choose from (lime fanta, thank you) and free refills too. You can self serve monkey nuts whilst you wait for your burger. This is an excellent gimmick and I just wish I wasn't so full from the burger so I could have enjoyed more (they were delicious). The kids that were there were having a great time scooping the nuts into the little paper bowls. The food came when it was ready - not quickly, but this was reassuring (my burger was cooked fresh, not sat under a heater waiting for me to order it), it came wrapped in foil and then in a brown paper bag. The ordering is pretty cool, I forgot to mention - you order all your fillings/toppings separately. The mayo, mustard, tomato, grilled pepper, onion, pickle, lettuce combo was a winner & I was assured by the husband that the BBQ sauce was good too. Anyway, we opened up our foil and took a bite and it was like angels sang. This is officially the best burger I have ever had, the husband thought so too (and we've had a lot of burgers). Everything about it was perfect, right down to the melted cheese (I think the foil helped with this part?). The fries were okay. Not amazing, but okay. We got the little portions and they were still too big for us, we would share one next time. They are tasty, don't get me wrong, but they didn't compare to the burger in niceness. This would be my number 1 choice every time if we lived locally. The staff were super nice and the whole process was really efficient. If I made a burger joint, it would be like this. Thanks FGB&F for such a good send off. It was epic. read more

See all

MEAT BINGE (3 stars) LIttle is an understatement. For a person who gave up meat for about a year and a half has turned back to eating meat from time to time (how sad). I definitely am not a burger person but for some odd reason was craving a BURGER and had to try Five Guys. - FOOD, good - PRICES, good - SERVICE, okay - AMBIANCE, typical burger joint Few cool facts, their potato suppliers change very often and they have a white board stating who the supplier is of that day. Also, you can eat bottomless peanuts. Strange for in the likes. Portions are very generous, trust! The place is the sister of In and Out Burgers. Like their burgers and fries better here but wish they had milkshakes, they just have a cool fancy new skool do it yourself soda machine. NO milkshakes?! That sucks. HEFFER-STYLE STATUS "LITTLE" HAMBURGER ($5.29) - Little just means one patty. It's the same size as the regular hamburger, regular hamburger just gives two patties. They literally have about 18 toppings you can add to your burger, I got the basics and a little something-something extra. LARGE FRIES ($4.89) - The fries were shared between two. What were we thinking? They gave us a huge cup of fries that we ate only half. Were they trying to get rid of their potatoes or something. But they were good fries, fresh cut and fried. Will I be back? Likely so when i get that weird random hamburger crave that happens once a year. Until the next review.... read more

Great to see this chain open up nearby. Not the best damn burger but definitely a great backyard burger taste. The sliced green peppers, mushrooms, and jalapenos are what draws me here besides the cajun fries. Only con about the burger at this location is that it's really messily put together. Wait wasn't too bad despite the time and size of this place, but they seriously need another soda and water machine. Sure they look cool with the abundance of flavors, but if you have one machine for both water and soda. But having it RIGHT NEXT to the waiting area, it's quite a mess. Need to place it somewhere else or get more machines. I'll return at a less busier time. read more

Crowwwwwwwwwwdeeeeed. This location is way too small. Especially in the nice little Burlingame Plaza that it's in (Apple, Crepvine, Gap, etc. are all located here). If you're really curious to know what Five Guys taste like, well let me tell you where you can find...Joking. My friends (who have not yet heard of this burger joint "Five Guys") just look at me crazy when I would scream excitedly, "I wanna try Five Guys!" when asked what should we all eat. - Way too small. Well at least there's outdoor seating. - There's no organized pathway or line to prevent an obstruction to the walking pathway or any other pathway. - Went on a Friday night, waaaaay to many kiddies who (next point, wait for it...) - Way to many kiddies who wanted to play with the cool selector soda machine with all the way cool flavors in the world = long wait. - Line did go by quickly, food also took about 10 mins to wait for. - Love that there are many topping selections to choose to put in your burger P.S. important = if you're not a big eater I suggest you get the "Little" burger, cheeseburger, whatevers little, b/c they're pretty normal portioned sized, enough to feed ONE guy here. read more

WHAT?!?! Only 3.5 stars from all of these Yelpers, y'all crazyyy. I give them 5 STARS because they have FREE PEANUTS, cool soda machine w/ free refills, delicious FRIES that come in soda cups, a regular hamburger comes with not one but TWO patties, ANDDDD free grilled mushrooms along all the toppings you can get on your burger. I am 100% I will come again to munch on those peanuts & fries. Yes it is more expensive than In-n-Out, but it's WORTH IT!!!!!!!! Anddddd it's right next to Yogurtland, but your pants will probably explode if you attempt to eat anything else. read more

Five Guys - Burgers Near Me - Burlingame, California

I was in the store with a child who is special needs. While I was having the child put the lid on their drink then straw in on their own for skill building, an employee leaned over the counter where we were standing and said "she is like my daughter who is neurotic also". I am and was in complete shock that this person said this. I had another child with me and didn't make a scene or say anything to this employee. My receipt says Edward A as my cashier but I am not 100% sure that is who it is as it seems like they share the register. I was there 417pm 2/11/19. Please have a conversation/training with your employees regarding proper etiquette when dealing with special needs/disabled customers. read more

Five Guys - Employee who spoke improperly regarding a special needs child. - Burgers Near Me - Burlingame, California

They are still working out the kinks with the opening. First, the cashiers are a bit disorganized (and snobby). The female cashier, who was doing nothing but standing there, sends us to the 'new guy'. 'New guy' got the order wrong and did not know to give me a receipt for my credit card purchase. They he had a hard time closing his drawer. Hello, perhaps a little training before you let the guy handle money and orders? Other Five Guys have a few places to grab peanuts. This place has one. Tables were dirty and we had to ask someone to clean it. The employee was standing right there staring at it. There are a lot of employees but many of them are just standing around. You combine that with the parking nightmare of Burlingame and I would have to pass. In-n-Out, you have nothing to worry about! read more

What a dangerous place for me! It's so good! I am gluten and dairy free due to food allergies but every once in a while I cheat and the last time I did I finally tried Five Guys. I got a bacon cheeseburger and shared a bacon cheese dog with my fiancé and Cajun fries. It was so amazing and this is why it is so dangerous for me! We came on Halloween and the staff was friendly and helpful since we had never been before. Now a week later, I just can't stop thinking about ordering take out again!! Thank you read more

What's so special about this place? These five guys have been popping up everywhere. I tried them when they first opened and the line was out the door so I had to see what all the hoopla was about with the latest chain craze and I was not impressed. I still don't get it. Ok so you get AYCE peanuts. That's nice... if I were an elephant... but I'm not and I don't like peanuts at all. So it's a burger joint. Is it insanely inexpensive? No, not that much cheaper than your other burger joint. Is it insanely good? No, it tastes just like a regular burger. Anything that sets them apart that would keep me coming back over and over again? No, not really... 3 stars because there wasn't anything bad about it, but at the same time, nothing necessarily good about it that made it extra special. Average, a-ok, whatever. read more

Saw this coming up and was SOOO excited to try it. I am definitely a fan! It is as Earl Said beefier than in-n-out burger. Customer service was amazing... Sometimes the first open is not the best...but it was great! VERY friendly! read more

Five Guys - Burgers Near Me - Burlingame, California

Come on??? App ineffective to let them know you're' on the way'. This means, if someone actually gets around to waiting on you (like finding a unicorn) you will wait. Aside from that annoyance, they are incredibly slow and ineffective. Tonight, there is one family and two couples and you would think that this crew is trying to feed 300 people. They are lost, communication is iffy at best with language issues and they are just the slowest hamburger joint around... Consistently! The only reason I go is because my daughter likes the food but I swear to God I think I'm gonna boycott them. read more

My work orders take out for dinner several nights a week and we try to find restaurants that have online ordering and easy pick up service. Five Guys has a very easy online ordering system where each person can individually order their meal and pay for it online. I picked up 6 orders tonight and only had to wait about 5 mins for the orders to be ready. Each order is individually packed and labeled with the persons name. The food is still hot 10 minutes later!! Great location, great service!! Will continue to go here for dinner!! PS. Two of my co workers ordered hot dogs and said they were delicious. Will be trying the hot dogs next time!! read more

Five Guys - Hot dog in a bowl! - Burgers Near Me - Burlingame, California

Count me among those who love the fries, like the burgers (when they get it right - around 70% of the time) and loathe the experience. When did hanging cheap magazine reviews from 10-20 years ago become OK decor? The place makes McDonalds feel like a you're getting a premium experience. The line to order is usually painless but the wait for the order to come out is typically 20+ minutes. This might be OK if the restaurant's environment was even modestly appealing. Instead they've found a way to blare a mediocre rock playlist through the worst sounding speakers imaginable. So now they've affronted my visual senses with ugly cookie cutter self-promotion and my aural senses with ruined music played too loud through an inferior system. But wait, there's more. No good kid's options - no sliders, truly awful grilled cheese, weird hot dogs. No salads or vegetables (except as toppings) - I know, it's a burger place and I'm fine with that being the focus, but any monkey should be able to serve up pre-made salads. Note how Pizza My Heart handles salads - easy, quick, fresh and pre-made. Recent visit found nearly every table vacant and filthy for the entire 25 minutes while we waited for our order. Floors were sticky throughout the restaurant. Nearly all patrons were there to pick up DoorDash or carry out - having likely come to the same conclusion that the experience inside this echoey shoe box is tantamount to torture. Five Guys is an aesthetically tasteless restaurant serving a limited menu that tastes good. Too bad they have it only half right. read more

bad service. girl thought my boyfriend was cute, not funny. don't let it happen again.

The Manager is the most rude and violent person. He took my order wrong. Then when I told him they didn't put the toppings on my burger and the bun was soggy. He started asking me what my problem was and questing me. I asked him for his name but he wouldn't give it to me. In and out is way better and friendly staff. I will never go to 5 guys again. Horrible manager and buns are soggy and they will not fix things. read more