My review is for the customer service, not the food. I agree with the prior comments that are already on here. How is your staff not trained to say, hello how are you? This is the second time that I have been greeted with a mean look and absolutely no acknowledgment. I used to come here all of the time - no more! I will go to the June in Delray, where the young guys can actually make a customer feel welcomed! Lousy service. read more

Horrible service and the kids here should be trained to communicate with customers and learn what customer service is all about. Just reviewing your yelp reviews should give you cause for concern. Will not be back! Not because of the food but because of your employees. Not sure who's running this place, they might be the problem or for whatever reason they feel empowered to talk to customers anyway they want. Sad. read more

Burgers, fries, hot dogs - need I say any more? The food is upscale hamburgers and fries and are very good. This place is way better than McDonalds, etc. and also priced about 3x more than fast food hamburger joints. Free peanuts are offered, so if you have an allergy, this will be a problem for you. read more

How do I put a online order at 2:12 and I get there and I wait longer then 30 min for my food really need new management btw i got my food at 3:06 almost a hour after i put the online order and made late to work thanks for that read more

I really like Five Guys. The food is fresh and the quality is light years beyond other fast burger options. Of course you pay for that - you're not getting a cheap fast meal at Five Guys. My negative for Five Guys is the serving size of the fries - it's too much! Their fries are the BEST but I don't order them unless I'm with another person to share them with. They need to add one more, smaller sized fry. My negative for this location in particular is cleanliness. I've been here many times and this has previously not been an issue. On this particular day there was an odor that I recognize as dirty mop water and the floors were greasy under my feet. The tables were dirty and the place had an overall feel of neglect. With that said, I'm hoping it was just a bad day. They seemed understaffed which is something the industry is struggling with so that could be a factor. I'm definitely a Five Guys fan but I might select a different location. read more

No peanuts. I was really looking forward to the peanuts. I understand Delray Beach store does still do peanuts. I will go there next time. Burger was fine. read more

Very slow when it comes to pick up and takeout and always keeps everyone waiting including delivery drivers

Good burgers. Small fry equal to the amount of a medium size lunch bag. Holy moly. Quick service. Clean place. Good burger. read more

Five Guys - Hamburgers hotdogs grilled cheese veggie sandwich and fries. 2 cb 2 am for 2 am sodas. $23.05 - Burgers Near Me - Boca Raton, Florida

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The burgers in this place are very good. I highly recommend you to try out this place. Thats all I have to say. But don't go in there without liking Nicki Minaj because she's queen. read more

They have the worst service I ever saw. I had a pre order. When I got there the food wasn't ready. Also the person behind the counter told me that my order was on the table for twenty minutes. I went to the bathroom and back and the food wasn't ready. I complained and they told me to leave or they were going to call the cops. I will never go to this restaurant again. read more

Has gotten too expensive. Otherwise five stars. This place is simple and self explanatory. Buns could be less fall aparty even though I'm into that. Shakes now too, cool read more

Very disappointed in this location! Literally they type your order out so there is no reason to not get what you asked for. The service was okay (not rude and was "efficient ").We looked at the receipt and it had what we asked for. We go home and the Cajun fries on the receipt were not Cajun, just regular. I open my burger and no onion (which I ordered) but tomatoes on my burger that I didn't order. It's upsetting when expectations are not met. The burger itself was okay. Not like the other location in margate read more

Five Guys - Free peanuts - Burgers Near Me - Boca Raton, Florida

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I like this place. I've been to a few before up north but there were a little on the messy side for my liking, the restaurant that is not the food. But this location was very clean. It's not only about the food, its about the vibe of the place and about the staff. This is just a normal burger place nothing too special about the food but the staff is awesome and the place is clean! read more

I'm a regular at the Pompano location and tried the one out here in Boca on A Friday night. Big mistake. Besides the ridiculously long lines the bathroom was a disaster, dirty with no soap. The fries were coming off the line into the bag so fast they were not their normal well done crispy way, that was a disappointment. At least the burger tasted the same as they normally do. But I'll pass on this location. read more

Five Guys was our FIRST stop after a harrowing flight to the holy land this winter. My dad drove us here even before we got our rental car. Our 9 year old had a BLT which was loaded with bacon - to her delight and the rest of us had "little" burgers with loads or free toppings. A small order of fries (tip - order them with no salt - you'll get a fresh, hot batch and can then control the salt content) is plenty as they toss a handful into the paper bag in addition to the order. ONLY ORDER A SMALL FRY and you will still get a ton of fries. Thank goodness this location does not blare the nusic as so many other locations do. Thanks, 5 guys! read more

Five Guys on 19th rocks Palm Beach County! When I first called them to inquire about choice of burgers I got to talk to Carmen Escochan, the District Manager. That conversation was one of the best I've ever had with retail/fast food folks. Because of that conversation I was intrigued to meet Carmen and her team, and as I arrived my expectations were confirmed: friendly crew will make you feel welcome, the food is great, there is always parking available and you leave with a feeling of wanting to return. Thank you Carmen and the team for your hospitality, warmth and customer focus. read more

Five Guys - Burgers Near Me - Boca Raton, Florida

There is a Five Guys backlash now due to all the newer hipper trendy burger joints popping up. Five Guys is good, damn good. You know what you're getting. It's not the worlds best burger but it's a really good fast food burger and that is key. Fast - Food - Burger. Repeat. While places like In-N-Out may reign supreme and newer places like BurgerFi and Shake Shack are dominating the frat demographic, Five Guys is a very good alternative. Their prices are a little high for what you get, but their fries are the best of the bunch in my humble. Their menu is pretty simplistic as it should be, it's a freaking burger joint. If you're looking for a quick cheap fast food meal, I'd go to Wendy's or something. This is one of those every 6 month indulgent meals you allow yourself when you're craving something fatty and don't mind the calories or cholesterol. For the fast food burger options in SoFla, Five Guys still at the top. Fair warning, their service is very slow during normal lunch hours so I find it best to go later in the day. read more

Five Guys vary a great deal. If you find a good one, you have hit the jackpot. The burgers are great, fries so good you just want to stuff your mouth... This location just plain stinks . Stopped by for the first and last time today. Height of lunch hour and the place was nearly empty. Should have caught the warning. Cashier eventually drifted over and took my order. Simple: small burger, small fries, soda. Tomato on the burger. Took a while, but got the order. No tomato. Gazed at the counter, but nobody to complain to. No matter, burger was way overcooked and dry. Fries were pretty good, a little salty for my taste. Popped a few fries, had a sip of soda and slid what was left of the burger into the trash and out the door. For good. read more

A five star for a fast-food chain? Absolutely. Here's why: 1. Consistency of food. I can go to any Five Guys and order a cheeseburger all-the-way with a side of Cajun fries and know what I'm going to get. This location is no exception to that rule -- the food is just as delicious as any other Five Guys I've been to. 2. Friendly employees. These people seem to actually care about their job(s) and it shows. 3. Free peanuts! How can you NOT like free peanuts?! (Okay, if you're allergic, then definitely, you'd hate them, but then again, if you are allergic, you aren't stepping a foot anywhere near this place.) 4. Decent parking. So, there you have it. If I'm in the mood for a delicious cheeseburger with a side of spectacular Cajun fries...you'll find me here! read more

I absolutely enjoy these burgers. Not the best ever. But thoroughly enjoyable. Best part is the consistency, not just from this location, but for every 5 guys that I've been to, which is nearly a dozen in the state of Florida. Oh, this visit was a lunch date with my 5 year old daughter, who is generally very picky eater. She devoured the burger, that being said I'm very impressed! read more

For a fast food joint with good, hot, tasty burgers and fries, I'm handing out four solid stars to Five Guys. My burger came out juicy (not greasy) and hot, while their generous bag of fries was firm, hot and perfectly salted. Despite all the positives, In-N-Out Burger for me, still rules this simple, fast food space. There's plenty of toppings to choose from at Five Guys, but I do wish they offered shakes and a choice of cheeses, other than the too tame and familiar American. A value oriented combo platter would also be nice, instead of having your burger, fries and drink all rung up separately. read more

Love this burger joint Great staff and good burgers made the way you like and share some fries! Love putting ginger on mine read more

Really upset considering I use to actually work here about 10 years ago, came in ordered two burgers, large fry and a shake. Only one person in front of me turned into 45 minutes later two people that ordered after me got their food first when the orders were both larger than mine. Turns out they just simple forgot mine on the table, no apologies or offer to remake my now chocolate milk. So I left with cold burgers and a warm shake, should've asked for a remake but they had about 7 people waiting at that point who were probably not about to have the best experience either. read more

Really good burgers but be prepared to wait, especially if the grill is backed up. I found the fries a bit soggy and burgers are only cooked well-done. The place is very clean and eating in the dining area is fine. Everyone was very courteous and helpful. In short, I liked the burger, the fries were fresh-cut but soggy, and the service is a bit slow. Me, I'd choose Shake Shack over Five Guys. read more

Just came back from this burger joint. To put it mildly we were very disappointed with both the food and the staff. The burgers were dry as paper, and the fries were too salty. The staff was ignorant and indifferent to say the least. You can get better burgers at Burger King, and better fries at Chick-Fillet. Would not recommend this burger place to anyone, unless they're a gluten for punishment. read more

This is my favourite location! They never get my order wrong and it's always fast. It's definitely never a disappointment... I also love how they use Uber eats now . The online ordering feature makes it very easy to order. Good job guys ! read more

This is a national brand restaurant and gives national brand restaurants a bad name, it's one of those places that make me wonder how in the world they became popular in the first place .. For the 2nd time now I've ordered a bacon burger with fries and had to literally throw it away.. This is also the second time they forgot the soda (2xs is incompetence) the burger tasted days old and flavorless and the fries were all over the bag and greasy just like the first time I ordered .. I won't let it happen again .. Never Again! read more

The paramount burger and fry fast food restaurant has finally come to Boca. It is in a good location, as it is only 5 minutes away from the Glades entrance/exit to I-95, 5 minutes from the Cinemark (Muvico) Theature and 2 minutes from Town Center Mall. Anyone familiar with Five Guys, can expect the same delicious freshly made burgers and fries served at the other locations. However, this is the first location that I have been where they issue little cardboard bowls for the peanuts---I can't believe it take 5G's this long to provide them. I will say that the service here is not as friendly as other locations and the wait was a bit long. However, they have been opened up for only about a month, so maybe they just to work out the kinks? read more

This location takes forever to complete your order. The staff is very unprofessional and very inefficient. Hobbit in boca is much quicker and the burgers are cheaper and better. Been to a bunch of 5 guys, never seen one with such poor service... It is almost like they try and take a long time on purpose, doesn't make any sense to me. This is a very poorly run business with no where near to enough training for their employees. read more

I love burgers and I always grab the bacon cheeseburger when I go to five guys, love when they put extra fries in the bag always makes me happy, customer service is good which is something I am very big on that is key to making me a happy customer. read more

One of the best burgers you are going to eat. Five Guys is a chain, but a good example of how a chain should operate. It's basic, burgers and fries (okay they have hot dogs too, which are also pretty good). Their fries are very good for sure, but I just wish they had an option for cheese fries (maybe this is a secret menu option, but I'm not aware of it). And their burgers are perfect, and greasy too, but that's a plus. This location is a bit awkward, it always seems dark inside, as if their lighting needs a bit of work. In addition, it's shaped like a rectangle, making it a long restaurant. I don't think I've ever seen this place crowded at all, but the area it is in kind of makes this location hidden. The pricing is fair, although if they came down a bit, especially on the hot dogs, I think it would make me want to come here even more. A burger is a thing made often, but rarely perfected. Five Guys has done it. Food (B+), Pricing (C+), Atmosphere (B-), Service (B) read more

Yummy, but nothing special. OK, so it isn't Burger King. No, it is much better than that. But after hearing all the hype, I was expecting to be blown away. I am a recovering vegitarian, I rarely shove a hunk of beef into my mouth, but when I do, it better be damn good. Loved the choices of toppings, tht was my favorite part. Honestly it just made me long for a Fudruckers burger. Fries were ordinary, but loved that they had vinigar for them. The music was a little loud inside and outside seating was available. So if I really wanted a fast food burger, this is where i would go. But for a burger as a meal, I'd rather drive the 60 miles to La Moon in Miami. read more

I've been coming here for a while now. Being a burger freak i've had many when i was staying over in California for the past couple years. I am a fan of the fries they have here, Cajun are very tasty, and a good switch up from normal. A regular fry is beyond enough for you and friend. If I didn't wanna travel to Ft. Lauderdale or Delray for a better quick burger, this would be my choice for the Boca Raton area. There are a few places in florida that would rate 4.0-4.5 stars in the burger section, and they aren't near Boca... Jack's Old-Fashioned Hamburgers off Cypress(Oakland Park one isn't as good) is probably the closest legit burger you can get near Boca Raton. But I will say, if I'm in the mood for a quick burger i'd deff hit this place up, as i did today. prompt service, good, but not exactly amazing burger, and plenty of fresh cut fries. Solid 3.5 stars in my book. read more

I'm getting hungry thinking about it! The workers are friendly and try to move the line along. The place is clean, they wear gloves, cook in front of you and the food is hot. It gets really busy during lunch hour and sometimes they only have one person taking the order so if you're in a rush don't go, if you have decent time to spare go for it. Then again, even if I was in a rush I'd go cause its goood. Make sure you pay attention and look at the little screen sometimes they mishear and put the wrong thing down. They put mushrooms accidentally once, ketchup one time instead of hot sauce, didn't taste bad but I was looking forward/craving what I wanted. They were understanding and made me a new one. There are big boxes of peanuts that you can eat while you wait in line like an "appetizer" lol. The burgers(little and regular), hot dogs,(one of the additions I get is grilled onions=yum, try it out) are both delicious and if you want fries get cajun BUT they aren't thattt great. I've had better. They give lots and lots of fries so if you aren't that hungry don't get them because even if you order the small fries it's a lot!! The regular burger is big, so if you have a kid you may want to get the small one or if you fill up easily get the small. Every time I go I feel like the prices keep changing on me. Probably cause they think everybody in Boca has money lying around. It could be expensive for some. read more

As someone who has lived in the DC Metro area(where 5 guys originated) for the past 5 years, and has had his share of 5 guys burgers...... I give 5 guys 5 stars! If you are looking for a deliciously clean restaurant style burger, five guys is NOT the place for you.......If you are looking for a deliciously messy, greasy, loaded with veggies, wrapped in aluminum foil burger with amazing fries(the cajun ones are my favorite), this is the place for you! I'm from Boca, but visit family often, and have been bragging about 5 guys for the past several years and am excited it's there! Advice: -The small portion of fries is more than enough for 2 people -Eat the burger within 20 minutes of it being made, otherwise the grease will saturate your bun -Try the hot dogs, they aren't bad read more

I'm originally from NJ/NYC so unfortunately I have to compare Five Guys burgers to burgers that I've had in the past. Five Guys might not be the best burgers I've ever had but they are definitely the best burgers I've had in Florida. Burgers are made as you order, you have a choice of many toppings and the fries are the best. These aren't restaurant style burgers...think big, messy, greasy, loaded with toppings and oozing cheese. Eat while hot for the best experience! read more

Second time I'm waiting forever for a milkshake! Make sure you remind them or they won't bother.

Simple order... hamburger with mustard, mayo, and pickles. I got hamburger with mustard, mayo, and lettuce. I will not return. read more

Great burger joint! Super customer service and fresh, good-tasting food. I frequently use the online order feature to pick up an order to go; always a positive experience. read more

Great food. Customer service always on point. Gabe at the register is great and provides awesome customer service with a great attitude. Mostly writing this review because of how positive he is. Vibes matter and Gabe needs to be promoted to corporate or a raise. read more