We have been to many five guys establishments, but this location only once. There is ample parking, both in the sun and the shade. Once we ordered our food, it only took about five minutes for it to arrive. The service was quick. We like that you can dine inside or outside. Our dining experience was on par with what we have experienced at other Five Guys locations. read more

Five Guys - Waiting area - Burgers Near Me - Bluffton, South Carolina

I was an idiot and ordered my takeout at the wrong location. The Bluffton Five Guys took care of the situation for me and had the ordered redirected to the proper location without hesitation. Incredibly kind & great customer service. read more

Proactive Covid19 customer/employee care with mask required, social distancing, outdoor dining only, clean restaurant and online ordering with curbside pick up. I see no reason to give this location anything less than 5 stars as it's what I expected from Five Guys: order correct, burger and fries piping hot and delicious! If you're a new Five Guys customer burgers are sold single or double with a plethora of toppings to choose from including fresh jalapeños. Burgers are in house patted fresh beef, fries are cut and fried in house with origin of the potatoes posted daily. Personally, I think the French fries are the star of the show at Five Guys! If burgers aren't your gig, you can order hotdogs! read more

Five Guys - Single patty burger - Burgers Near Me - Bluffton, South Carolina

I don't know if I just caught everyone on a really good day, but the entire staff was so friendly with both customers and each other. I watched their interactions as I ate my lunch and it was really encouraging to see how they handled a busy lunch hour as a team. Of course my food was delicious, I just wanted to give recognition to this particular store and team today for creating such a happy and inviting environment! read more

Five Guys - My bunless bacon double cheeseburger - Burgers Near Me - Bluffton, South Carolina

5 Guys had gotten just too expensive for what you get. There are other places that are just as good for half the price

Excellent service! Leaving Hilton Head and heading home, we stopped to grab something quick for the road. Bad service seems to be the norm these days, but I have nothing to say but great things about the girl who took our order and the guy who gave us our food. Super friendly! read more

What a disappointment. This is/was/is? our go to burger joint. Walked into a dirty, and I mean dirty restaurant. Floor, condiment area, bathroom needed lots of attention. Even the window sills where our table was could have been cleaned. Where's the owner? Also 3 young people behind the counter trying their best to keep up. Not there fault. And then we got our meals. Fries were hot burger was not. When we unwrapped the burgers it looked as if they'd been smashed. Not very appetizing looking. Now this was our go to burger joint and if this was our first time I'd have to wonder what all the hype was. It was average at best. We both left the restaurant disappointed. Come on owner get involved. read more

Great food manager named Ethan makes the best fries and burger I've ever had, he served me with a smile and had a actual conversation with me. The atmosphere was very relaxing and you could tell everyone enjoyed being there. read more

I love five guys and I mean love it. Nothing better than the go to burger of America; however, I have had some problems with the Bluffton five guys. I keep asking for fries well done, and have twice now. I keep getting fries that are almost intentionally under cooked. Not trying to eat thanksgiving potatoes with my burger. Please start crisping those puppies up. Sincerely, Disappointed read more

Five Guys - Fries - Burgers Near Me - Bluffton, South Carolina

Super good food. Guy who took my order had black nails and was cute. Took some time but that's to be expected with great food

OMG ... This place is so ridiculously priced! My daughter and I ordered two single cheeseburgers, two small french fries and a milk shake ~ $35.00 !!! The cashier was attitudinal and was all about her nails; whereas she clearly pushed some wrong buttons on the register because our order was a bit off!! (noticed after we were home) Not a single employee was wearing their mask properly ~ uncovered nose and periodic removal during conversation amongst employees ~ especially from the cashier ~ her overall attitude was over the top! The place was clean, hence the 2 stars. read more

The restaurant appeared clean and everyone who worked there was friendly and seemed to be happy they were there. I'd say this is the kind of place where they are appearing to be all about quantity. You order at the counter where the menu is pretty simple. Burger or dog. Name your toppings including grilled mushrooms, hot sauce, grilled onions, etc. at no extra charge. Whether you're dining in or getting it to go, it all gets put in a brown paper bag. Visually, I didn't care for a paper bag spotted with french fry grease. I'm not kidding myself that this is a healthy meal; I just didn't need the extra reminder of the fat and calories I was about to consume. Burgers were large and if you're a mutli-topping kind of person like myself, be careful, at first I thought the the bun was resistant. Actually it really was not, as the bottom bun got soggy and then my burger began to fall apart, perhaps my grip was too tight? I don't think that was the problem.. Fries have the skin on them which I like. Portion was large. Although well-loved by others, I'm not sure this is my kind of burger joint. read more

Good 'ole American cheeseburger? Hell yeah. Fries with some skin on 'em, yep! If you're looking for 'gourmet burgers,' this isn't the place. The other 2 reviews on here made me LOL. This is a typical Five Guys location with good burgers and fries. The Pininfarina Coca-Cola machines are epic and a MUST-TRY (and I don't typically drink sodas). I find the "Little" Cheeseburger to be just right and of course, the fries are ALWAYS enough for 2 people (hell, maybe even 3). read more

Okay burger made to order. Not great, but a step up from fast food burgers. The fries come plain or spicy and are addictive. Prices are on the high side. This Bluffton location is clean with a very friendly staff but I agree with a previous reviewer, the music is way too loud. I did not appreciate "Highway to Hell" blasting in my ears. read more

Visited on a Saturday just before noon when it was not crowded. I watched my burger sit on the counter for more than 5 minutes. Employees seemed to move in slow motion. By the time I got it, burger was just warm. Disappointed. Fries were fantastic, as usual. Watched employee wipe tables down with a few dry napkins. Won't be rushing back. read more

Great burgers and large portions of fries. We were greeted at the door and our food was prepared fresh and quickly. Best fast food type cheeseburger out there. Everything was clean and we were pleased with the overall experience. read more

Five Guys - Lunch date! - Burgers Near Me - Bluffton, South Carolina

Both the cashier and the manager were extremely rude to the customers and acted like they were being put out when customers ordered or asked questions. Not a pleasant environment guys. And the double burger was just slopped together. read more

Today we ordered a take out. The young woman who brought our food was neither wearing gloves nor a mask. During the COVID-19 pandemic, Five Guys must be proactive to protect its workers and its patrons. read more

I have being going to Five Guys right from the very beginning of their operation in Alexandria , Virginia. Yes I know a Great Five Guys having being a loyal customer for many years. If you are visiting Hilton Head Island and want a Great Burger and Fries be sure to stop by the Bluffton location. The Burgers and fries are consistently great. The Restaurant is very clean, great customer service. Very fast service which is great when you go on a work day. I certainly will be returning in the near future. Certainly rates five stars and more read more

I know a lot of people who believe Five Guys to be the greatest burger joint ever. And judging by the reviews they have posted throughout the restaurant, many critics agree this place is fantastic. But for me, Five Guys didn't live up to the hype. Was it a good burger? Yes. But the best cheap burger I've ever had? Nope, not even close. The staff here was amazing. My husband and I had never been before, so we didn't understand the difference between the "little" burger and the regular. Usually "little" means tiny, like a junior burger. Not at Five Guys. The "little" is a single patty; the regular has two patties. The guy helping us let us know the little would be satisfactory for me if we were getting fries (we were) and that the regular would be great for my husband. I really appreciated this advice, since the amount of fries they gave us was huge! Could not have asked for a better cashier; he was great. They make all the food fresh, so your order takes a few minutes. A very nice touch that not enough fast-food establishments use. My burger was okay. I love a good, simple cheeseburger, and this was good, but not the greatest I've ever had. Even though the single patty was enough food for me with the fries, the burger felt very thin. The burger had plenty of cheese, but it didn't seem like the cheese had much flavor. The fries were good; they keep skin on and salt them up--a lot. They bordered on too salty, but since I love salt, I can't complain. My husband loved that malt vinegar is an option, along with the standard ketchup. This Five Guys has the Coca-Cola Freestyle Machine, which is what made me want to come back to Five Guys every day. The machine is tricky to figure out, but once you have, it's amazing, the flavors you can try. Grape Fanta Zero? I would gladly come here often just for access to that wonder of a soda. So I love the staff, and I love the Freestyle Machine. I like the fries. The burger, what they're known for, is just not as great as the rest. I'd give them 3.5 stars, and I'll come back. read more

I walked in and was ordering the phone rang so the man had to step away from the counter. When the manager Sarah came out she saw me just standing there. She immediately apologized and comp'd off a burger and a regular fry and gave me a free drink. She is awesome !!! Seriously great customer service skills. read more

Occasionally I like to have a good burger. They do have consistency with the meat, toppings, and fries. Ive been to 5 Guys in several states but now that I'm living in Bluffton I've been to this location 5 times and 5x's never had a bad burger or fries. They have added milkshakes to the menu which tend to be on the extra sweeter side then most. Only once I dined there and the tables could have been cleaned better but every business has its days. For those that feel it's expensive... go shopping more often and check the price of quality meat. For the amount of food they give & the quality the price is not cheap but FAIR. read more

AkA "SMASHED BURGERS AND SMASHED FRIES". imagine a perfect fossil record image of a thumb and forefinger SMASHING your burger straight through the middle of the bun, where the thumb print is actually visible enough that you could break into someone's phone using the foil this SMASHED burger was SQUASHED in. Even better was after they SMASHED it into the bag, they further SMASHED the rest down with the cups of fries and remaining fries, and while I appreciate a load of napkins, you don't put them in the bag and now SMASH DOWN THE FRIES, FURTHER SMASHING THE BURGER With the now SMASHED FIRIES, in order to close the bag. Imagine you bought 2 SMASHED burgers... and with an overpriced tiny shake (why is shake so small or did they run out of big boy cups or maybe the cups got SMASHED in the back) AND 30 dollars only to open your SMUSHED, SMASHED, SQUISHED bag of food. Not to mention, only 4 guys, huge POND of water by the drinks machine, tracked all over the restaurant (disgusting mess). 2 stars for the SMASHED fries and SQUISH BURGER and ZERO POINTS for a SMASHING time at this SMASH BROTHERS 5 guys ! read more

Not the best five guys experience. It was very cold inside, the French fries were extra soggy and were salted way too much. It does have the lovely new soda machines, but wasn't the best five guys ever. read more

Five Guys - Burgers Near Me - Bluffton, South Carolina

This five guys in Bluffton has gone down hill. They use to be great for burgers Now their fries taste like they were retried. No half and half sweet tea and the burgers are dry. What happen to the people who running this place last year? Don't expect to come back anytime soon. This was my second time this year and no improvement read more

Good food BUT the damn blasting loud music makes it very unpleasant. It's gotta change

Kicking it at five guys love the food and great service with a smile. Only four stars as I think all the tables are clean yet the floor could use a lot of help. Thank you!!! read more

The service at this place was excellent! Skippy was an exceptional host. We will definitely come again!

Love this place. Delicious burgers, customized toppings, fries cooked in peanut oil (no trans fat). Definitely make sure to split the fries with a friend - they give you a LOT. A little vinegar on top. Mmm Overall - great stuff, quality meat, good prices. Highly recommended! read more

Love the fries and the staff was very friendly . They added onions to burger and Devon happily corrected it . Will be coming back here again ! read more

The burgers and fries are so greasy here, that you need a bib in order not to ruin your shirt! The workers say they're juicy, but the way they smash the hell out of the burgers, there is no way it's juice. The fries were soggy and lifeless, and way to salty! The prices at the five guys are high and the burgers mediocre at best. They will never achieve In and out burger status, which it's obviously trying to copy. Not impressed at all!! read more

ok. if you have never had 5 guys you should because it is different and the fries are some of the best . the burger is what you will make of it. I make mine loaded/ good.. but it is not cheap and the drinks are waaay over priced. I get my drink at the dollar tree and bring it with me. most of the food here in Bluffton / Hilton head is more expensive than in So.California. why? we will go back...many times. read more

Going Downhill. I waited 30 minutes for undercooked fries and my Burger came out completely wrong & whats the point of serving "sweet" tea with no sugar. First time Im actually bashing Five Guy's service was horrible read more

I would have liked to give this franchise a better than average rating, but the cost of the burger, $7.99 and $3.99 for an order of fries turned me off. The fact that when I bit into it, that I could see the grease just ooze out,was also a factor. It's a simple enough premise... walk up to the counter, choose from the selection tio of about 5 different burgers, choose the size fries you want, the toppings you'd like on your burger, and step aside and wait to be called. Being a transplant from Southern California, I so wanted to have something similar to In-N-Out Burger, but this place can't hold water compared to them. I'm sure they have their own following, but I'm not a fan. I could have gone to a couple of sit down burger joints on the island and had a better burger, fries and a drink for the same price. I'm probably not going to return, and I'm sure the owners won't cry. read more

I was not impressed with the service. The cashier had a very bad attitude and it really turned me off from eating the food but my friends still decided to order. So as we waited for the for we noticed a fry dropped on the counter and the girl tossed it in the bag. When we asked her to take it out she gave us a annoying look. Overall I had a bad experience read more

Just ate here...1830. The burger is wonderful but the place is filthy. The previous girls kept it clean but it is not kept clean now. Someone needs to be responsible but that won't happen. Ate again. Buns like rocks, fries not crispy as requested, and increased prices: two sm hamburgers, two med drinks, and reg fries for $21.00! What a deal! Sorry, u have lost this customer. read more

I love Five Guys :-) Their quality is consistent among different locations and the employees are always friendly.

Every time we come the staff is very helpful and always polite. It's Five guys so OF COURSE the food is awesome! Visit here whenever we are in the area. read more

If you are a Five Guys Fan, this place lives up to your expectations. It was very clean and the staff was very friendly. Our food was awesome (which is what we love about Five Guys). FYI if you haven't been here before a regular fry feeds my family of four. Enjoy this place with the kiddies for a quick bite! Open until 10pm read more

Have been to Five Guys in another state, fabulous. This one in Bluffton was one of the filthiest places I've eaten in, the hamburger was good as I have always experienced but the fries were over cooked and over salted couldn't eat them. The staff was friendly but enough to bring me back, no, I'll look for another location. read more