Was invited to the Beauty Trend Event, the Skinfluence Festival last Friday, March 13 from 5-8pm…read more Holly Hoffman, the Store Administrator informed me of this specific event and Kay Soria had notified me of the 15% off Beauty sale from March 9-March 15, 2026. I RSVP'd and attended the festive event. I checked in and received a raffle ticket. You could see how they cordoned off the Beauty section as only guests w/RSVPs were allowed in the event. I could see different sections where they had demos for makeup, hair, skin, eyebrows, skincare and perfume. Angel saw me looking towards the first stop which featured Concealers and Setting Sprays by MAC & Charlotte Tillbury. She assisted me then passed me off to Lauren who helped apply some products and give tips. I showed her a list of my makeup which she had some in stock but had to ship others. When Lauren was applying my makeup, Angel was so sweet and brought me a Margie when I said "I should have a drink!" Lauren did great as she had to color-match me from several lines. She helped me find some products. Jordan from MAC came by and suggested a hydrating spray and the order of applying skincare since she said she was an Esthetician. She was bubbly, friendly, helpful and very positive! She was even giving me hugs & high fives! Now that's the Nordstrom service I'm used to! They had a DJ, Cotton Candy Margaritas, Bottled Water, Coca Cola, Charcuterie Bites, a cheesy Mac n Cheese type of dish and festive cake bites. I went to the Jo Malone section and a rep showed some fragrances. The DJ music was so loud so I walked out to get another drink and bites and came back to the Lancome station looking for a product and was helped by a woman holding raffle tickets. The main rep was busy so she helped shade-match me. I had to order online since that product was out of stock. Then she walked me towards the fragrance section. Another rep helped me as I was looking for Jasmine scents. She offered Diptyquem, Gucci, Good Girl Jasmine & Tom Ford's Jasmine. They didn't have samples for Good Girl & Tom Ford so she said to check Sephora. While checking out the scents, I heard my name being called for the raffle so I excitedly showed up to get my prize! Yay!! I went back to the fragrance rep and asked her about the Estee Lauder perfumes so she walked with me there. I was interested in a Gardenia scent so I asked if I could have a sample? She said sure and walked away. I sat for awhile waiting for her until the Estee Lauder rep told me she thinks she ended her shift?? The rep made me a sample. I thought that was inconsiderate and just a "Someone will help you momentarily..." or something to that effect would've been nice. Usually Nordstrom reps are mindful and respectful of my time. At least the Estee Lauder rep followed thru. The Beauty Trend Event was nice on a Friday evening as they're usually on a Saturday when everyone's shopping and it can get quite hectic. It was a pretty fun event and the theme of raffle stations where you can try different products was a great idea. I hope someone sends me a list of demos next time so I can prepare and check out products and reviews ahead of time. I like the convenience of being able to pick up items at Nordstrom Rack since there's one near me vs. driving all the way to Nordstrom La Cantera.

Nordstrom at La Cantera is one of the nicest locations around. The store is incredibly clean,…read morebeautifully laid out, and everything was in stock. I ended up needing some help finding a specific size, and the salesperson went above and beyond to grab what I needed.

Maybe I came at the wrong time, or maybe my mistake was going inside…read more Starting with the positive: this is my go-to location for drive-up pickup. I don't think I've ever had a mix up on my order. They shop quickly and pickup is always a breeze. This is why my in-store experience is baffling to me. The store just looked chaotic. Things were blocking aisles, items were misplaced everywhere, nothing seemed to match up to the labels on the shelves. Looking for a body wash and nearly every single bottle of the brand I was looking at was opened and pumped with soap spilled over the bottles. I managed to find one out of 10 maybe that hadn't been opened. That's nuts! I guess the other positive is that I eventually found what I needed. I likely stick to the drive-up option.

Awesome Target staff! For such a large chain store, I was very nicely helped by their Customer…read moreService team who helped me price-match an item from Target's website that rang up differently in-store. He was incredibly efficient and polite. Clean store with a wide selection of items that is easily checked by their online inventory. Parking is difficulty but this a lovely Target location.

Store is fine. Review is for the very disgusting dressing room floor. It's always like thisread more

Local store refused to allow me to purchase a pick up today item while I was at the store. I was…read moretold to go home and order and come back. I did just that, now the order won't arrive for 11 days and when called CSR I was told I can't cancel it. I must return it. Never again. Nordstrom just got me $433 order.

Walked in and basically walked out. Within moments of walking in found a sales person and they…read morerefused to help us. We asked about a certain jacket and he said, "we don't sell it" without even looking at it. We should have walked away but decided to show this waste of sales floor the jacket. He said, "I told you we don't sell that. See that's Polo and we are Dillard's" We were literally on the Polo Ralph Lauren section of Dillard's. Stay away from this place.

Although they sure open late (11:00 am), I had a nice shopping experience there yesterday. Only…read morewish is there were more items on sale. Ask for Kay in Women's. She was a sweetheart, very patient and was a big help to this helpless male Christmas shopper.

Great customer service Hilda was awesome. She helped us get a credit line. I was very knowledgeable…read moreabout all the information. Thank you.

We came here looking for a recliner and hit the jackpot. The prices were decent, with some quality…read morebrands. In fact, we also bought a swivel chair. Use caution...when the wife wants to only "look around", it will likely entail spending $$$.

How can I offer such a negative review and still call it a one star? I have never in my life had…read moresuch a rude customer service experience. Anywhere. I grew up with a Mother whose 50 year experience was in one retail department store.' The owner had a poster in the back that listed the 10 Commandments of Customer Service. At the bottom of the poster was this "The Customer is Always Right." So yes, I'm old-school. A young woman named Angela brought out my online order. She said it was already paid for. I explained I needed to pay for it with a gift card I'd had 1-2 years. She kept refusing my request, as if I did not understand. She was reluctant to do a refund so I could pay for the merchandise with a gift card. I explained that's exactly what she needed to do. Her body language fully expressed her disdain for this process. She maintained a smugness throughout the entire exchange, asked me to open the package. That's NOT a standard operating procedure for customer service. She proceeded with the refund, stonefaced. No conversation, and proceeded to re-charge the merchandise. Never a 'thank you for explaining'. Never an 'I'm sorry for misunderstanding this.' Her response to my frustration with having to coax the entire process was 'What's your attitude? I'm trying to help you!' Is this the new JCP customer service? She called for her manager who was equally stonefaced. The manager Alex, like Angela, was just as reluctant to complete the exchange. She kept telling me it was already paid for. After requesting that she complete the exchange ... at least five times ... AND honor the sale price, she finally acquiesced. During this exchange, I told her that Angela was a very beautiful young girl, but her beauty did not compensate for her vile passive aggressive stance. I reiterated this several times, no 'I apologize for your experience,' nothing. When I repeated the complaint, she said she'd acknowledged it, but would not have me talking ill of her employee. Ill of her employee? A complaint does not produce a rosy glowing compliment. I gave her the good with the bad. She too was dismissive. When the altercation/transaction was finished, my response was 'I can tell she gets her customer service skills from you.' So beware this duo who doesn't understand not every transaction achieves electronic processing digital perfection. There is a human being paying for the merchandise that IS allowed a preference for how to complete the transaction. Mr Penney would be so sad. He would have NEVER protected such an impetulant excuse for a retail clerk nor a store manager. Need I say more? However the store that was built on his values no longer honors that code.

Great selection, overall clean and organized store. Just couldn't find any support staff in the…read moredepartments. Arrived at checkout with only one person at checkout. Left 20 minutes later with 13 people in line behind me waiting. Person at returns couldn't help? Cashier asked for support twice but noone helped.

We love shopping at Marshalls, especially while on a trip…read more Store was fairly clean/organized. Found a Nike Houston Astros Peña shirt for $8 on clearance! Score! Love hitting up clearance racks! The girl at the counter was so helpful and friendly! Some of our items didn't have price tags on them and she helped figure out the cost.

I don't go to Marshall's much but I will say I was pleasantly surprised at how nice this location…read morewas. Plenty of options from kids clothes, workout wear, women's clothing. All at affordable costs. I found a few things I liked and went to the dressing room and I will say they probably have the nicest dressing room! Very spacious, tons of room to hang up all your clothes, lighted mirrors. It was a good experience, along with the ladies working there. They all were very kind and welcoming!

A dream for a housewife is to walk into a TJ Maxx-Homegoods giant store but this place was a…read morenightmare. Messy doesn't even describe it, stuff everywhere, hard to find anything. The service was good, I was specifically walking in to look at their press-on nails section which was an utter joke. For such a huge store their selection of press-ons was basically nothing, I didn't even take a picture of it since I was so flabbergasted. The section was right next to the registers in between the super long line of customers. Not a great way to take your time to look at items when 50 people are staring at you. The so-called press-on section was maybe a foot long & foot wide with about 7 sets to choose from. I will say the price is the same as in other TJ Maxx's. I felt like the employees and management were staring at me and it felt weird. I didn't buy anything. The whole store feels so overstimulating with so much stuff piled on-top of each other. Will not be back.

DO NOT SHOP HERE IF YOU CANNOT WAIT 30 - 45 MINS IN LINE!!…read more Saturday @ 3pm. Two stores combined as one with one register location. Three employees ringing customers up for two stores. Waited 45 minutes in line. Which went across this store. Please hire more staff - get more cashiers!!