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    Five Below

    3.5 (2 reviews)
    Open 10:00 am - 8:00 pm

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    Photo of Ryan F.
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    8 months ago

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    2 years ago

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    Chrome

    Chrome

    2.9
    (36 reviews)
    2.8 mi
    $$$

    I am not sure why this store is at a 2.8 review! I would…read moregive a 10 star if I could. The staff is extremely personable. Willing to help and service with a smile. My daughter and I went in and the staff were so friendly. We loved Madeline and Jordyn. We loved the diversity. We would be back for sure!

    Chrome gets 2 stars instead of 1 only because they offer some genuinely cool stuff for the Lubbock…read morearea. Honestly, some of what they sell feels more LA-level than West Texas. But that's where the positives end. I've visited the store three times and made purchases on two of those visits. Every single time, I was treated like a second-class citizen. The staff is rude, follows customers around as if they're going to steal something, and responds curtly when you ask questions. If you're reading this review and wondering whether the negative reviews without photos are accurate -- they absolutely are. As an Elite Yelper, I usually know how to filter out unreliable reviews, especially from accounts with no photos or very little activity. But in this case, reviewers like Alex R., Rudy M., Crystal J., Michelle S., Preslie S., Lauren G., and Candice B. are telling the truth. I won't shop here again. I can find the same cute items online or in Dallas, Austin, or LA without having to deal with the attitude. There's no reason to "bow down" behind the red velvet rope after walking through an embarrassingly tacky single-door entrance with terrible signage.

    Photos
    Packaging was thrashed and clearly used. Contents disheveled and pull tab and plastic wrap that appear on new Courant chargers was missing.
    Packaging was thrashed and clearly used. Contents disheveled and pull tab and plastic wrap that appear on new Courant chargers was missing.
    Paid for a new item, received a very used one.
    Paid for a new item, received a very used one.
    Chrome Littles  Stuff for your babes

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    Chrome Littles Stuff for your babes
    V's Alterations

    V's Alterations

    4.4
    (39 reviews)
    3.1 mi

    TLDR; Do yourself a favor and go here…read more I had a mildly complicated bridesmaids dress from Haley Paige Occassions that I needed altered. It's this beautiful English netted dress but there were layers of netting, lining, and something happened during production and the front was pulling upwards when it was worn properly. I didn't want the dress to be overly edited because I wanted to sell the dress once I was done. I also couldn't get it altered at the store I bought it from because it was 5 hours away, so I found V through google and yelp. I wanted someone who is knowledgeable and experienced with special occasion dresses because it's a different beast than a traditional hem and strap adjustment. Not to mention, I had been loyal to another alteration place in the area and their quality of work had been steadily declining while their prices were increasing. V did such an excellent job. She truly understands the way a dress is supposed to flow and move when one is walking. The hemming is beautiful and clean. She addressed all my problems and the dress fit PERFECTLY. The pricing was absolutely reasonable for the amount and quality of work. She made me feel comfortable, heard, and the dress was finished in a timely manner. When I told her my issues, she showed me options and we worked from there. I am so pleased. Thank you so much.

    Brought a David's bridal bridesmaid dress in. Needed alterations (1 inch hem and brought in at the…read morepleats) done in 1 week time. There was a rush charge, which I understand ($75). Total for alterations would be $255. Which is more than I paid for the $199 dress. When my husband picked up the dress a mother and daughter were picking up their dress after their quote and leaving because alterations were more than their dress cost as well. I took it to another location who had less seamstresses, got the alterations I needed and even altered the slit in the leg for me too, for $75. Completed in 2 days. Also I had an appointment made for 1 o'clock and the store was closed, someone showed up at 1:22. No communication. Staffing was friendly, so 2 stars.

    Photos
    Gorgeous pictures of one of our brides
    Gorgeous pictures of one of our brides
    Love to put smiles on my customers.
    Love to put smiles on my customers.
    Proms dresses are design top!

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    Proms dresses are design top!

    Five Below - toys - Updated August 2026

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