First off, it was pleasant to walk into a store, and be greeted by an employee that truly loves his…read morejob and the products they sell. It was also great that the employee didn't try to shove the most expensive item into a sale, but rather listened to what was needed. The product was so quality, that we didn't mind the prices, being there was only a minimal difference between their store, and your cheap box store prices. Should we ever need anything else for our outdoor life style, we will look no further than this great little store.

I was in need of some last minute backpacking items and the staff was top notch. Greeted me as soon…read moreas I stepped inside. It was so refreshing to have that kind of customer service. I will be going back to do more shopping. My favorite store in Chico now!!! Side note: 2 customers came in after the close time and they were greeted just as well! It was a delight to see happy faces on the staff even if they didn't get to close the store down on time.

Large store with a good selection…read more Sportsman's Warehouse, in my opinion, is a discount Cabela's. They cater to the north valley outdoor enthusiast: hunting, fishing, shooting, camping, barbecuing, you'll find your items here. This store is fairly new and is located within North Valley Plaza in the building once occupied by Mervyn's. The plaza has a lot of free parking and is easy to access from both the Cohasset Road and East Avenue freeway exits. I enjoy coming here to stock up on pellets for my Traeger grill. Easily the lowest price in town here. There is always a good selection and a wide assortment of options. They seem to have sales often as well which makes shopping here all the more enticing. The staff have always been friendly and helpful, too. You won't get a true Cabela's experience here, but definitely come if you are in need of outdoor gear at a good price.

Very limited stock on lead free bullets. I have been there 6-7 times in last 3 months and there…read moresupply hasn't gotten any better. This includes reloading bullets. Who ever orders doesn't realize that all of California hunting is with nontoxic bullets. They need to do better. I recommend yuba city.

Came in w my kids dad to buy the new treadmill that inclines and declines. We knew we wanted to get…read moreit and we knew we wanted to buy it online- possibly fr Dicks, depending on if they price matched or not. We were at the mall anyway so decided to go in to check it out in person. Tyler or Taylor, crap I'm bad w names, but it was either Tyler or Taylor, really went above and beyond to help us with answering our millions of questions and trying to help us when we asked to get it going to try out. He was unable to get that key thing to work, but man, did that kid give it a valiant effort. We really appreciated his assistance and patience. The store is clean and well stocked. Will absolutely be back and highly recommend.

Another chain store that does well checking off a lot of needs in many different categories. Much…read moreof it must come from China and currently be subject to tariff prices. Strong service and part of the mall.

Gates Resale is an awesome spot to shop at. Its a small locally owned shop and have always found…read morewhat I needed. Everyone who works there is super helpful and great. Their collection of workwear such as Cahartt, Dickies, and Ben Davis gear is top tier. Their collection of military and outdoor gear is awesome too. I go back all the time they have great deals all the time and I make sure to bring friends/family when theyr'e in town! Highly recommend!

Meh. Have to agree on other reviews about the vibe. It' feels somewhat cold and off, though the…read moreowner has never hesitated to offer help and has been polite. The prices are on the good side of fair. Shopped here regularly before. Busted a hump to get to the store for a quick purchase, only to get a disingenuous "sorry" as they closed up early and the door literally got locked in my face by the second employee - the first just stood in the doorway and stared blankly back at me tongue tied, physically blocking me at the entrance as I tried to go in. As if I was supposed to be psychic and just understand I wasn't welcome even though it wasn't closing time. It was weird.

I called in before I came because I really wanted to go to a shop where I could get advice on what…read moresize board I should get based on my height, my size and also the level of rider I am, and they were extremely helpful on the phone. I showed up and I got exactly what they said they would give me which is a full on in depth lesson on what size board is best for me what shape is best for me they were super informative and really, really helpful. As far as people saying that this place is overpriced. I think that's not true at all. They have a ton of boards and gear that is a year old and heavily discounted. Everyone I worked with was super friendly and they found me stuff that is not only going to improve my snowboarding, but make my trips a lot easier, and more fun because I finally have the right gear that fits me correctly. 1000 out of 10 this was one of the best shops I've ever been to! Definitely come here for your snowboard/ski needs !! I bought a new snowboard, new bindings, and new boots, and I left them there while I went and spent Christmas with my family while they waxed both my boards and mounted my new bindings on my new board for free! Super quality service and very happy with the results !

I would like to recommend this shop to anyone in the area of Chico or surrounding towns/cities…read more I have had many great encounters with each and every one of the employees at Hughes, they have helped me choose and select the appropriate gear to meet my snowboarding needs. Very well informed and tech savy employees that they have. I have also brought in my snowboards to get serviced last minute and have been able to get it complete in a timely manner, mind you I have brought it in last minute without an expectation to have it done by the end of the day! They are also priced fairly, great deals on everything! Overall, highly recommend their ski/snow services, bootfitting, and appropriate recommendation for my snowboarding ability.

Had been running around town looking for Nike Skull Cap... Called the store while at Dicks Sports,…read moreI had the pleasure of speaking with Samantha, Whom greeted me over the phone very pleasantly to informed me that the store had one left in stock and she would hold it for me. When I arrived at the store noticed Samantha by her welcoming energy. Thank you so much

Twice, within the past 6 months, went to Big 5 looking for shoe's!! Both times, not one employee…read moreasked if I needed any help finding anything?? Both times employee just stood by the checkout counter, this last time 2 employees, one M, one F, never left from behind the checkout counter, just stood there chatting, as I walked out, I said, Thank You For Your Help!!! LoL Both answered back, Your Welcome, Thanks for coming in!!! It went right over there heads that I was being very sarcastic!! Drove to another Famous Shoe store, known for good Footwear!! As I walked in, was greeted , Welcome, the clerk asked if I need help finding anything?? I pointed to what I was wearing an said something like what I have on, she took me right were I need to be!!! That was customer service!!!! I bought shoes there!!! Will probably never go back into Big 5!!!'

I've emailed them 4 times with no response. I purchased 3 tactical stockings on october 30th. On…read moreNovember 9th I received an email stating that my order was on back order and that it would be shipped out on 11/20 from the California warehouse (I live in arizona so it shouldn't take long to receive my order). Then on November 16th I received another email stating that my order was placed on back order AGAIN and that it'd be shipped out on 11/30.  I then received an email on November 27th saying that my order has shipped, however, everytime I check tracking it says "pre-shipment, waiting on item from seller to ship"... it's now December 18th. Just a few days until Christmas. I hope I get my order some time in the future, especially seeing how I placed my order about 2 months ahead and I paid $105 for these items. please get back to me with some updated information!

Big Giant SCAM DO…read morenot buy from this company. The look good on the outside (and have a nice Facebook page that looks legit), but that's all. No customer service, nobody manning a phone, email address is non-valid. It's pitiful. Already contacted my bank and the BBB, and reported them to Facebook.

Great find for all your hunting fishing shells bait gunsmithing licensing and expert advice from…read morelocal pros Call Jon for great service!

I've come here many times, and bought a few firearms from here. It is a small operation but very…read morefriendly.

Go elsewhere to get your gear serviced. Sad to say this shop…read morehas gone downhill since Rich left.

Very Expensive, unreliable customer service from owner, and waited way to long for a class i paid…read morefor years ago.

So happy to finally have an REI closer than Medford or Roseville! Chico has a super friendly staff,…read moreclean store, and plenty of pick from. Grabbed a pair of Hokas today and some Smartwool, Beyond Yoga, and Vuori on my last visit. Hiker, biker, sport enthusiast, ... they have what ya' need!

The super snobby Chico stereotype must have originated at REI. I'm honestly shocked at the comments…read moreand eye rolls of the staff both in the shoes and at the front desk. Obviously REI has cool stuff 5 star. But the employees are way better than you, so be ready for that. I asked for a black and blue pair of shoes size 12, so I could see how they look, and the sales persons said you know both will fit the same right. Almost as if they didn't want to go through the hassle of grabbing two boxes. You could definitely tell I was an inconvenience for them with only one other person inside that entire store. I considered mentioning it to the staff at the front counter until I got the eye roll followed by the "okay" after I refused the $30 membership. This place is a joke and I'll spend twice as much elsewhere just on principle.