I asked Ali to put a new battery in a new (to me) refurbished Macbook Pro. He opened it up, and saw…read morethat the existing battery looked new. He went into system settings and saw that it had very few charge cycles, so it didn't need to be replaced. I came and got it and tipped him $20. He saved me a lot of money!

Once again Ali got my laptop back up and running when I had just about given up!…read more He agreed to work on my sick computer even though he had other jobs, and I'm grateful for his flexibility, expertise, and resources. South Austin computers are in good hands when Ali is working on them. Thanks Ali.

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Very kind and knowledgeable staff, so grateful to have found this place. They worked with me on my…read morelimited budget to repair my computer, and also offered to do the extended cosmetic repairs at a later date with no additional labor cost. Thank you so much again

Brought my computer to Mr. Computer, I was professionally welcomed, he diagnosed my computer, and…read morecalled me back after checking it out and gave me a fair quote and proceeded to make the necessary repairs. I was pleased with the speed and quality of the repair and the price! Highly recommend Mr. Computer! You will be pleased too!

Greg truly went above and beyond to help me with my monitor repair. He was knowledgeable,…read morecourteous, and very responsive throughout the entire process. I would highly recommend Mr Computer to anyone needing computer services. These are the kinds of local businesses we need to make sure we support and keep around. Thank you again, Greg!!

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

We brought MSI and LG Gram laptops in for repair since our last experience was fast and easy…read more This experience was NOT fast and NOT easy. Problem 1: Open-ended commitment on diagnosis and repair time (Fan Replacement on the MSI estimated to take up to 2 weeks). Juan finally told us that they offer 1-day service as an option. Problem 2: Poor detail management. We had to remind Juan to return the charger for the LG. Problem 3: Shop was supposed to open at 10AM and we were told at 10:05 that he was 10-15minutes away. Problem 4: Juan was marginally polite but clearly was not customer friendly. Our Laptops' Status (owner remedies): 1. MSI FAN NOISE: MSI is still functional and sit's on a Large FAN Cooling platform and occasionally makes a bearing squeek. A check for Fan availability shows 5-14day availability (ships from China). Juan, a good customer service approach would have been to just be up front with the parts availability! 2. LG Gram BlueScreen: Using the Windows11 Restore routine after backing up personal files fixed the problem. Juan wanted several hundred dollars to do this including CPU cooling maintenance. Aren't there diagnostics routines that could be used first to confirm that overheating is actually an issue?

We bought a refurbished Dell computer from this business after our older refurbished Dell machine…read moredied. They transferred our data to this newer machine, installing Windows 11, which resulted in a common problem: only one of us (the original "administrator") could now open their documents. When we went back for help on this issue, the Repair Connection specialist washed his hands from it. He'd been paid already. Beyond that point he didn't seem to care. We ended up finding Frankenstein in North Austin, quite far from our home, but oh, such a difference in expertise and attitude! Problem solved, first trying to fix it remotely and failing, then taking old and new computer to Frankenstein. I do not intend to return to Computer Repair Connection. Maybe Frankenstein will open a branch in South Austin in the future. I would love to have that happen. Sara

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

He answered his phone and gave me the is idea to switch out my WiFi USB ports. It was a quick fix…read more If I need my Internet to still run faster, then I will be contacting him again. He was extremely kind and helpful.

From the owner: We help small, security-conscious businesses set up and manage modern IT—MDM, endpoint protection,…read moresecure networks, and device provisioning. Based in Austin and founded in 1992, we specialize in mixed Mac and PC environments, delivering practical, scalable solutions that keep your business secure without unnecessary complexity. Sorry, No Repairs. Work from home but need security protection? We can be your technology partner with you for all your tech needs: keeping your computer up-to-date, monitors, cameras, optimizing your wireless speed, etc. "JMD Consulting" is Your business IT outsourced staff whether it's Networking, Computer Support, Upgrades, Installations, anything computer hardware or software related. NO (Equipment) REPAIRS. If it plugs into a wall, JMD IT Consulting can support your IT business needs. They specialize in small to medium sized businesses. Mike Dempsey, Owner, is Austin's premier Apple Certified Consultant since 2004 and has been providing computer support for over 30 years. He handles anything anyone else can't figure out. Certifications: ACSP 10.6, ACTC 10.7, Apple Certified Associate - Mac Integrations Basics 10.14, Apple Certified Support Professional 10.10 and 10.13, CWNP Certified Wireless Technician, iOS Deployment Essentials for iOS 11. BBB Accredited." Apple is my first love. Don't tell my wife.

Good communication and good on pricing. Had a problem with a laptop and able to diagnose it on the…read morespot, quote me a price and I brought it back when the part arrived and picked it back up the next day. The longest wait was for the part to be delivered which they couldn't help it got delayed a few days.

My new trustworthy gi-to since my last one moved. Had to get the power inputs (USB-C) replaced on…read moremy HP laptop after Best Buy (whose affiliate I bought it from) declined to service it even though I was paying for their Geek Squad subscription. These guys get it done; don't tack on extra stuff; have reasonable prices; pretty good turnaround time for a small local shop - and you don't have to wait foe them to ship it back and forth to Timbuktu. And it even looks like a computer repair shop. They even make house calls.

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.

Jason's Computer Repair provides excellent service. He developed a website for our church which is…read morevery professional and represents us well Jason has a way of interpreting our needs and creating a landing page which exceeds our expectations I strongly recommend his services for website design and development as well as computer maintenance and repair services His pricing is very reasonable and provides quick turnaround time Greg J

Same thing happened to my sister…read more... My Sister who originally referred me to Jason Computer Repair just found out through a professional computer company that Jason also removed her original hard drive and installed a cheap $15 to $20 hard drive you can buy on the internet. Terri T.