I am absolutely baffled why this place is popular. They have long waits... weird food that lacks in flavor or consistency. It is supposed to be a breakfast place, but go there and try and get eggs grits, and sausage. They instead offer whipped egg whites, tofu cream and a plant based meat alternative. This place is not for me... and it is way overpriced. read more

My wife and I used to come here alot, PRE-VID. We decided to go for brunch today and we were both excited because we used to really like the place. So to start, the restaurant was not very busy, but they were seating all the guests as close to one another as possible. They did ask us if the table was ok and we agreed it was, its just odd that they would not take advantage of the space and spread people out a bit? I ordered Chickichanga and it was great! My wife ordered a skillit hash and initially, after just one bite, she told the server it was good. But then as she got into it she found it was missing the goat cheese, and the potatoes were burnt. The waitress, and trainee, did not return or even look our direction so that we could flag them down. When she returned with the bill she went to clear my wifes full plate and just simply commented "are you all finished?". Seems like an odd question to ask of a person with a full plate of food in front of them. When my wife explained what was wrong with the meal the waitress told her she should have flagged her down sooner! We dont really like to argue with servers so we just accepted the meal being taken from the bill, and tried to politely leave. The server pushed on reiterating that she should have flagged her down to which I commented that the chef should have just made it correctly in the first place. Of course we still tipped her 18%. I would never short someone on a tip unless they are very rude, which she was not. I think when things go wrong in a business it is due to training, or lack there of. Its a bummer when you really look forward to a place you havent been in a while and then things fall short. The upside is there are a dozen other breakfast spots nearby that we have not tried yet. Next time we will try a new place and spread our business around. read more

Love the First Watch on Bruce B. Downs and can't wait for the staff on SR 54 in Lutz to catch up to their level of customer service. read more

First Watch - Jackie in new glasses from LensCrafters at Wire Grass. - Breakfast & Brunch Near Me - Lutz, Florida

Yuk... this place is so dirty. The water glasses and silverwear are dirty, the walls, and ledges have dirt and stains, the restrooms are pig styes. The employees are less than friendly. We had to beg for water. Then the pancakes came, but no syrup, it took more than 10mins to get syrup, by then pancakes were cold and soggy. $32 bucks for a gross breakfast Normally, First watch is great, but not this one. It's a new store so imagine a year from now. read more

I had the Chickichanga. It was great! I tasted one of my sister's pancakes and they were really good. My other sister received her food and was 1/3 way through her meal and saw hair in her food. It was dark, curly hair and did not match the hair of anyone at the table and my other sister spotted the culprit in the kitchen. She received a replacement meal that, looked and she said tasted, better than the first hash bowl. Last major issue was a fly that continued to hang out at our table and more specifically near me. I had on a Georgia Peach fragrance, so I know that I smelled sweet, but I do not like that kind of company. I would give 3 stars for the aggravation, but I will be fair. *Lutz location read more

First Watch - My Sister and her Hash Bowl. - Breakfast & Brunch Near Me - Lutz, Florida

Called in an order for pickup. I stand at the front waiting..no one! A girl came up look me in the eye. Didn't greet me. She proceeded to seat people that walked in after me then went to the back. Then someone else serving drinks asked if I needed help. The first girl then proceeded to walk back to say she thought I was waiting for uber!! Which she didn't ask me when she first saw me! I will not return..too many places to eat with better service! Am spending money at least greet me!! I had a better experience at the trinity location which is 25 min from me!! This location is only 5 minutes..I would drive 25 mins!! read more

I sat in this section for 10 mins watching the waitress walk pass me over and over again. I'm going to say it's because I'm black. An older white couple sat next to me and within the first 1minute, she took their drink order. I do not recommend this place. Maybe it's just her or maybe the whole place. Finally someone came over to check on me as I was about to leave. The food was fine but no one should have to put up with this treatment. read more

First Watch - This is the waitress - Breakfast & Brunch Near Me - Lutz, Florida

We look forward to eating brunch at this restaurant every Sunday. My favorite is the 2 for You Walnut Salad (filled with wonderful greens, bacon, and nuts), and the 1/2 Veggie Sandwich. These are both so much better than they sound and I look forward to them all week. The service is very good and friendly. read more

Nice decor, friendly staff. Breakfast was just ok. Chicken sausage did not taste like sausage. Biscuits were over cooked and dry no way enough gravy. Was disappointed with name First Watch thought it was a cop shop or something to do with sailing. Too new age farm food not real country food. read more

I really like this place but today has been my worst experience thus far. My veggie burger was bland and the service was slow and forgetful. My daughter's food arrived without syrup, so I had to request it. I had to ask for water after consuming my juice. Then it was ages before the water arrived. Same thing with the napkins I requested as I had to clean up the cup my daughter's chocolate milk arrived as there was milk covering the lid. The beet juice was delicious; so was the chocolate chip pancake and bacon. I'll be back but I won't eat the veggie burger and I'll request another server, if I'm seated with the same server again. read more

It was really busy when I went a Saturday at 11am waited like 15 min to be seated not that long. It didn't bother me since it what I wanted to have for my bday. Wanted to try the seasonal items. I Ordered the Short Rib poutine hash, my son and husband got the cinnamon roll. I was surprised to check my email and find out I had a free entree as a bday gift so that was a plus!!! Everything surpassed my expectations cant wait to be back and try something else. The service was superb as well. read more

We frequent First Watch in Downtown Tampa, Brandon, Riverview....and the worst service has been at this one. The food was as you'd expect from First Watch, but it took a good 10 minutes for us to be greeted by a server and half our order came out 10 minutes before the other 2 dishes. The service at this location is just lacking, but our food was great as always. read more

First time Order food here, drop by to grab to go here for breakfast for my family. Since my dad is on low sodium diet so I though this place would be good for him and I did mention 'no salt please' to his order. But dang!!!!...it was way TOO salty!! Even with the orders that I leave it as it is, it's EXTREMELY salty! I though 'FIRST WATCH' suppose to be healthy not kill you with sodium! Plus, the breakfast potatoes are all burnt too! But, Customer service is ok. read more

This place is so overrated is ridiculous. We had a group of 4 and we all sent our plates back ! The eggs were not cooked how we ordered them ! Who doesn't know how to cook eggs??? Second plates were too salty .. two people from our group couldn't eat their food and opted not to send it back in fear of waiting another hour for crappy food . The waitress was nice but the place is not good at all. Wait is long and our breakfast was totally ruined on our visit here. The manager came to our table, apologize and gave us a buy one get one free next time and didn't charge us for the meal . Maybe I'll try a different location next time or possibly give the card to someone else .. read more

Always packed and long wait list but really worth it.It is for sure one of my favorites brunch places.

If you like healthy food this is a good place i got 2 for 7$ deal u get half a sandwich and salad it was good took little long to get out but over all great place read more

Always fresh. Great menu and changes frequently. service is very friendly and fast. Great go to breakfast spot in Lutz / Land O Lakes

The food was not good. Ordered extra crispy potatoes, and got raw uncooked potatoes. Waitress was going to get us new ones and we just sat there waiting, they never came. She was nice and all, but the general experience was not good. The location on Bruce B Downs and 56 has quality far above what this location offers. Also, the coffee was bad, very bitter. I'm finding it hard to find something good to say about the food. read more

New store, service is very good and friendly. very clean service area and restrooms. Food is excellent, asked for drink samples and was provided without issue. traditional breakfast was a good quick breakfast, bacon has good favor and just the right amount of chrisp. stay away from the turkey sausage, too dry and blan. Fruit side with breakfast is a meal in itself and the kale and morning meditation drinks excellent. my new breakfast spot after a morning workout and the newly hired staff are still working on their skills, but they are friendly and helpful! THE ONLY THING i had an ISSUE with, after spending 4$ for a Kale drink, they wouldn's top it off and offered to charge me full price to do so! read more

I was craving an omelet and happened to see this First Watch while driving. I stopped in alone. I was immediately sat and my server came up with coffee pretty quick. I told him I was ready to order and he took my order and walked away. I never saw him again. I was thirsty and needed water. Never saw him. Someone ran my food, which was cold, and he never came back to check on me. I ate my cold omelette with nothing to wash it down, got up and went to the hostess desk to pay because I think he left. There was a bunch of staff working and they weren't that busy. I was so irritated. I threw a couple bucks on the table because my conscience would never let me stiff anyone. Very disappointing. read more

Ok my. First visit was not a good experience but As my said if we don't go back and try once more we will never know if has changed! And it has for the good The food is ok not spectacular but solid. 2 stars staff 3 stars so I glad we went backu read more

We always go to the Wesley Chapel location, but we figured we would give this location a chance! We got our food and both had random ingredients that didn't belong in our dishes which is always just kind of gross to me. I'm just not a huge random sausage in my eggs person. I also asked for no tomatoes and there were a ton in my skillet. We politely told our waitress and she just seemed dumbfounded and it was super awkward. She offered to remake our meals, but by the time she had come out to check on us we had already picked around the weird stuff. We ate our meals so of course we had no issue paying for them, but at any other restaurant I feel like someone from upper management would've come to our table to see what they could do better next time. We were surprised that it was so empty because the WC location is always busy, but now I know why. read more

We normally go to the location in Wesley Chapel, but we had business in Lutz today and knew this location just opened and were excited to try it. While we did have some issues with the service, and the food we were very impressed with the manager Jason Gargiolo. He listened to our concerns, was genuinely apologetic and emphatic. He did everything he could to take care of us and be good to his staff. He is an asset to the First Watch organization and will keep us coming back to eat here and other locations. Thank you! read more

Great place to have breakfast or brunch. Fresh clean eats and great vibes. My favorite drink is the kale tonic

This will have been the third time I've attempted to come to this location and the third time I've walked out. Put my name on the no wait list, get to the restaurant only to be told my name is missing due to a glitch and for the host to keep asking me if i have a different name..... i asked for the wait and was told 45 mins and that there wasn't anything to be done for the i convince. after walking out i look up the wait online and it says 20 mins. Lovely. read more

Outstanding service from Rachel this morning! We were able to get right in and the food was great. We will definitely be back again.

Love, love, love First Watch. The food is fresh and the service is great. There are a variety of menu items for everyone to enjoy. Not to mention the interior is very cute and trendy ! read more

First Watch is one of my favorite breakfast places. I always order their iced coffee to drink, as it is the perfect balance of sweet and creamy. Every time I come, I peruse the menu as I am going to try something new, but always end up ordering the same thing because I love it! I always get a skillet hash, either the Farmhouse or the Parma. Delicious every time, and I love love love the toast that comes with it! read more

I've visited many First Watch locations and the food, service and quality are always on point..... but, this location on SR 54 is awesome the decor is super neat. My only complaint is that it should embody and embrace the fact that its Land O' Lakes not Lutz. read more

We love first watch ! But this place does disappoint! Service is horrible the food took over 45 min to arrive our waitress didn't check on us .. it was a party of 3. I've been there alone or with family different days of the week but it's the same response " our kitchen is behind " even if it's a Tuesday afternoon SAME RESPONSE ! Honestly I've given this place many chances but this last time was it .... read more

I love first watch but they need to get it together at this new location. I understand they are new but our food took forever. People that came after us got their food before us. I had to reach out to a trainer to find out where the food was. To be fair they took care of the bill but when the food came it was ice cold. I'll stick to my regular location for the time being. read more

This is the best First Watch in the area; no need to go to the others. Food is absolutely amazing. Everything was fresh, hot, and I will only be dining at this location. Great service and great food. I couldn't ask for more. If you love First Watch but the other locations are not holding up to the standard, come here! You will remember why you loved First Watch. read more

First watch is great. Definitely one of my favorite breakfast spots for me and my family. I love that it is kid friendly and has a lot of differently healthy choices and you can change your order at will, not having to to according to the menu, they'll make it for you if they have the ingredients. I have two small boys under 5 and they live the kids menu options and the crayons and activity sheet that comes with their menu. Keeps them busy. I especially appreciate that you can get on the wait list via your phone. This is very helpful! Oh and the staff is always friendly. read more

Wonderful food and service. Completely on brand. LOVE the Floridian French Toast!! Hubby had the Quesabirria and was equally happy. Topped it off w a Rum/cinnamon drink and a Bloody Mary... YUM. read more

This place has a nice layout and an intriguing menu. The food was pretty good overall. My biggest issue was the wait staff. Our waitress almost seemed put out by our being there, honestly seemed genuinely annoyed. Will probably not go back, even though they had many more dishes on the menu I'd have like to tried. read more

Good food. Okay customer service. Cute place. Took 45 min to get food. 6/10 recommend.

This location was outstanding! The service was great, the food was light and tasty, and the managers are top quality! Thank you Joey for the amazing service and Khrystal for visiting my table and making my breakfast quick (I was in and out in 30 minutes!) and delightful! Would highly recommend! read more

One of the girl host was very unprofessional. She took us to an outside table, and out of the two tables that were available she sat us down at the one with no shade. Since we did not want to sit on a hot chair with the sun beaming on our faces while the other guest sit in the shade, we asked her nicely if we could be seated at the one with shade, granted they only needed to wipe that table down since it only had two cups from the previous guests. She ignored us and continued to walk away, keeping us confused and later she rudely said to us to just grab our menus and just pointed at the table we originally wanted to sit down. We thought she would at-least be kind enough to wipe down the table, well she did not. Maybe she was having a bad day but I don't think she should be seatings guests with that kind of attitude. :/ read more

Very, very slow service. Not a busy time on a Friday at 10am. Customer service is lacking. They seem overwhelmed and poorly organized.

Horrible service, ordered online and waited over 30 mins for my food when I arrived. The staff was rude and non apologetic. To make things worse my food was ice cold and everything was messed up.I ordered 4 burritos and not one was right, the manager didn't seem to care and was not helpful.SAVE YOUR MONEY AND GO SOMEWHERE ELSE! read more