Service was amazing! I am allergic to gluten and the food....OMG!!!! Soooo good. Atmosphere was…read moregood. Great music!

Let me start with the good for my Metro Diner pick up order (placed one online and one through…read moreDoorDash): Order was ready on time The hostess in the bright green shirt at the front was very friendly and assisted me quickly Chicken tenders, creole mustard, green beans and fries were the star of the show today. I haven't had their chicken tenders before, but now realize I prefer it over the standard fried chicken solely because the flavor profile is better (more seasoned). I would order this again. Salad for my steak tips was as expected. I also redeemed a birthday reward for the chocolate cake. The bite I took was pretty good and it is easily a sharable portion size. Now for the not so good... My order through metro diners website consisted of steak tips, mash&gravy, garden salad with ranch. I personally would not order this again. Issue: The steak was chewy, flavor was bland and portion size seemed small for the value. My DoorDash order consisted of 1. Bissell breakfast with pancakes, scrambled eggs, cheese grits, bacon and a biscuit. 2. Small sausage gravy side 3. Chicken tenders plate with creole mustard, green beans and French fries. Issue: I quickly glanced through the see through lid of the boxes and noticed toast instead of a biscuit and no container that would have had the cheese grits. Went inside to notify the team and expo of missing items (also brought the bag back in). The expo called for these missing items from the kitchen. The cook glanced and then asked if he had a ticket for that? I managed restaurants for years so I get it when the kitchen asks this, however, the ticket was the one you made incorrectly and the expo did not check for correctness. The expo also stated "it is for a DoorDash order that she said is wrong". I'm happy this was a personal order because I got to see firsthand how it appears DD order issues are dismissed since they seemed to assume I was a driver. At least that is how the short exchange presented. They weren't rude it was the tone and lack of apology for my missing items. Mistakes happen. How you respond to and handle them matters. Fast forward - I get home and realize they must have simply switched my order with someone else's. There were hash browns with cheese and diced tomatoes and scrambled eggs with cheese. Was not my order and could not eat this order. The pancakes were just okay. Tried the sausage gravy with the biscuit. Not something I would get again but this part isn't a reflection of Metro Diner. Ordered this just to try it since many rave about this southern combo. Let's just say there will be more for everyone else to enjoy.

This is our spot! Frequent this location, often during celebrations and Veterans Day and other…read moreyearly experiences. The food is always on point. The pancakes are always fat and the waitress is sometimes funny depending on their mood at the time of your visit. This is a hidden gem in a community. Sometimes we can get a few looks when we walk into the building from guest like we were unicorns. But, There's a lot of diversity among the staff and we enjoy being there and feeling welcome by them.

They say breakfast is the most important meal of the day and the Pelham Diner is a great spot to…read moregrab that all important meal. It is a smaller diner, but the service was friendly and the food was good. It has that old school diner feel to it, which I can definitely appreciate. This place has a lot of positives, so I would definitely recommend here.

Everything I've tried is good. Breakfast and lunch. Service is quick…read more Try to arrive early; it gets pretty crowded at lunch

We ordered for lunch and all of our food was so good! We will def order again for our officeread more

Since I have the First Watch app, I sometimes get buy one entrée get the second one free and of…read morecourse it encourages me to go eat at this restaurant. We came here on a Monday, which was Labor Day. It was quite busy. We may have had to wait about 30 minutes, which was not bad. We did get a booth, which I love. Our server was Jessica and she was very sweet and friendly. My son gets what he usually gets, which is the Monterey club with a side of chicken sausage. I got the Barbacoa tacos, which were very delicious with a side of black beans. I wanted to get the Barbacoa bowl, but they were out of some sort of sauce they put on there. I did visit the restroom. It probably needed attending to and I still can't believe they don't have multiple stalls in that big of a restaurant. The inside of this restaurant has extremely high ceilings. It is always clean, you constantly see people cleaning off the tables. I used to go to the location in Hoover so I'm so glad they put one closer to me in Alabaster.

This was the first time getting to enjoy this location! The next closest one is in Hoover…read more We came here on my birthday and I loved getting to enjoy some pancakes and plenty of other good food. The staff were polite and the wait was very short. The restaurant had lots of cool designs and it was busy at that time. Everyone seemed cheerful. Will definitely be coming back soon.

3.5 overall Great…read morelocation and patio space. I came for lunch and I agree that the service is a bit slow. I opted for the farro bowl, but was hesitant about the beets--cause, well, beets are not my jam-- but the kitchen put them on the side for me! (Thank you!!). I added braised pork. The bowl is a very creative and i loved the concept but the execution just need a bit of tweaking. The bowl was just too greasy. And I don't think the grease was only coming from the pork. The farro was about 1 or 2 minutes overcooked for my taste; however, I would try it again maybe with just the egg. I hear great things about thw smash burger so I'll come back and try my luck. Wednesdays are half off bottles of wine!!

Service was exceptional, fried green tomatoes were not good. Caesar salad was Bland. Drinks were…read moresolid.

One of my coworkers encouraged me to try this restaurant for lunch one day so I ordered it through…read moreDoorDash and I was not at all disappointed. I ordered the roasted chicken, dark meat with fried okra and a cup of fruit. My fruit was super fresh, the fried okra was delicious & the chicken was flavorful & very juicy! I didn't get any pictures because I had already started eating most of my plate. So glad to have found a new lunch spot close to my workplace. I plan on trying the breakfast next time

I ordered a couple of DoorDash meals from here after my mama came home from the hospital. We heard…read morepretty good things about this place and decided to try it. We ended up ordering the Simple Chick, the Hot Honey Wrap, and the 1/2 Bird Meal with Squash Casserole and Mashed Potatoes with Gravy. The service was good - it was lunchtime and we got our food at a good time. The Simple Chick (upgraded to Deluxe, which added lettuce and tomatoes) was pretty good. My mama said it tasted fine but nothing special. I enjoyed the wrap, which had a decent amount of flavor from the sauce, and the fries were thick and crispy. The 1/2 bird meal was kind of a let down. We had that meal for dinner, and there was hardly any flavor on the chicken or the potatoes and gravy. The squash casserole was delicious, though! Plus, the chicken only lasted a day. When we took the chicken out for another meal, it did not smell right and that was disappointing. We ended up eating the rest of the veggies and potatoes with something else. Maybe next time we will just get the meal we will eat at that time and not purchase any other meals for later on. I don't know, but I am willing to check this place out again.

Friendly service Great take home dishes in their freezer…read moresection Delicious and fresh healthy options Even good gluten free items too

3.5/5. Visited here for lunch today. Had heard a lot of good things about this local chain and it…read moreseemed like a good fit for me as I recover from some kind of nasty crud -- lots of easy on the stomach, healthy options. For anyone who may not have heard, this place reminds me of similar smaller scale chains like Chicken Salad Chick or even a little bit like Urban Cookhouse. If I had to compare it to a larger chain, I'd say it's kind of like Panera. The biggest difference I'd say is the presence of a very large cooler with grab and go/take and bake type of meals. Definitely seems like a nice service. This location was larger than I expected it to be. Outdoor parking was a little crazy around noon on a Thursday, but I managed to find a spot inside a nearby underground parking garage and the walk over wasn't bad. They were moderately busy but there was plenty of indoor and outdoor seating. Two cashiers were waiting for me to order at the counter. There's also a shelf where carryout orders are left for pickup. Oh, and I stopped in the bathroom before I left and found it tidy. I was in a bit of a hurry, so I quickly scanned the menu and decided on the lemon rosemary chicken. It comes with rice, a sour cream biscuit, and your choice of a side. My stomach was feeling a little on the fritz so I chose a fruit cup to keep it extra light. Service was polite and efficient, which is all you can really ask for. I thought the price was a touch high, especially when I saw what I wound up getting: almost $16, and that's before tip (and yes, they use the tablets that automatically prompt you to tip -- I don't mind tipping for the sake of the worker but I wish we as a society would just pay workers living wages rather than relying on tips, especially when there's not really much "table service" even going on!). The food was okay. I was bummed to see they serve Red Diamond tea; it's not a favorite of mine at all, although I suppose it's local so it makes sense. The chicken was probably the best part, in the sense that it was actually cooked perfectly. Still tender and juicy! I didn't get much rosemary, though; the lemon and feta overwhelmed it and some bites were quite salty and/or acidic. The rice was also cooked well, not too mushy nor undercooked. The fruit cup was...fine. About one strawberry cut in halves, two apple pieces, a very small handful of grapes, and the rest of it oranges, which are not my favorite. Probably on me for ordering it, as I don't tend to think fruit cups are worth it when dining out, but I was trying to cater to my tummy. If I return, I'd get something different. The sour cream biscuit made me sad, lol. When I hear biscuit I think of a bread item at least the size of my palm. This was smaller than even a miniature muffin like you'd get in a snack pack for kids. It was about the size of the half of a strawberry in my fruit cup. It was tasty! But very small. :( Maybe "drop biscuit" would've given me slightly more realistic expectations, haha. Overall, this restaurant chain may fit the bill if you're looking for something fairly healthy, quick, fresh, and unobjectionable, or if you're looking to find an easy dinner to take home! If I return I hope to come back feeling more robust and ready to try something new like the poppyseed chicken. :)

My nephew brought me here to this nice little black owned black supported neighborhood diner. They…read moreserve breakfast and lunch for sure. The early breakfast hours are busy up until 11am. Every staff member that I came in contact with was very pleasant. We dine in and we both ordered the cowboy special (2eggs hash browns or grits and toast or biscuit)with a fried pork chop. Oh! The biscuit was large and fluffy and begged for butter and syrup. Everything was perfectly cooked and seasoned. Add your own salt if need be. As we prepared to leave I over heard that there was PEACH cobbler and bread pudding. I absolutely had to try the cobbler and it was phenomenal!!!! Homemade crust no shortcuts. Give them a try.

I found myself driving down 3rd Ave early one morning hungry and in pain. A rare time without my…read morepet so I could take time to sit inside and eat without concerns about my dog in a hot car. Ok I immediately decided to have breakfast here again. It was crowded as usual. Mostly for take out orders. I was told to select any table and someone would be with me soon. The owner came over to take my order before I found the salmon patties on the menu. I didn't want to hold him up so I ordered what I normally get at WH minus the waffle. My request for extra cream was taken seriously and I so appreciate it. My coffee cup was refilled often and so was the container of cream when it got low! Since there was a line of cars in the drive thru and many customers ahead of me, I wasn't expecting my order so quickly. However, 17 minutes after I placed my order I had a freshly cooked breakfast in front of me. Grits, bacon,over easy eggs, buttered toast and jelly packets. I poured the grits into the platter, eased the eggs onto the steaming hot grits, sprinkled black pepper over the yolks, spreading the jelly over the requested uncut toast and blessed the meal. The yolks oozing over the platter just right told me the eggs weren't overcooked. The bacon was crispy and cooked straight like I preferred. It's quicker to spread jelly over a whole slice of bread rather than 4 cut pieces. When I looked up from eating there was an entire new collection of customers in line to order. The only complaint I had was I forgot to put my Badia brand Chile & Lime seasoning in the car. It's perfect for times like this when the Grits lack salt and needs seasoning without adding sodium. I understand they can't season the pot like I do at home but dang those grits were bland! Even salted butter would have helped! Those little containers of pretend butter products isn't enough. I hate those things. Give me real butter or nothing at all! So even though I ate my breakfast like I hadn't eaten in a week, I still have two compliments. Bland, unsalted grits and the lack of real butter products upon request. Everything else was on point. My toast was actually "toasted" brown and uncut like I asked. My over easy eggs weren't overcooked cooked but the white part was cooked without any brown. The yolks were running like I like. The bacon was cooked on the grill as my eggs. (I see a guy online serving precooked cold bacon that I would send back). It was crispy and straight! The grits although lacking salt, was steaming hot and not lumpy so almost perfect. My coffee cup was refilled as soon as it was emptied as I waited for my breakfast. I didn't have to continue to wait for more cream, because my server heard me when I asked for extra cream before hand. It's small things like that I appreciate. All in all I enjoyed being able to sit and enjoy a meal without my dog in the car running with the AC on. Or me getting a to go order so I'm not concerned about a hot car. I just remembered I hadn't reviewed my previous experience. I'm in the mood for salmon, rice and biscuit so I'm leaving the dog at home and going to have another meal in their dining room!