Loved the care Dr. Corona gave me, his bedside manner and how he explains what he is doing was…read moreimpeccable. As per the other comment here, I can see how they complain about the front office not picking up the phone. I called them at 1:50 ( their lunch is supposed to end at 1:45). They did not answer the phone. I had to call 4 other times before I got someone on the line. However, that was not a problem. Literally, if a Doctors office is full of patients and sometime it will take some work to get ahold of someone. The front was very helpful and sweet. Wish they did have a better stock of glasses but it's fine.

Honestly, this has been one of the most frustrating experiences I've had trying to get medical…read morecare. I was previously a patient at this office, which is why I decided to call them again when I started experiencing pain in my eye. I've called multiple times trying to schedule an appointment, but my calls were repeatedly ended. I was told they were having internet issues, but that explanation was very frustrating considering what happened afterward. Another person and I called around the same time. They answered her call and were able to schedule her an appointment, while they did not answer my call when I called the office number. The voicemail also specifically says to leave a message with your phone number so someone can call you back. I left a message, but I never received a call back. When I finally did speak with someone, I felt that the receptionist was extremely rude toward me, and I also felt that the doctor was rude during the call. I was calling because I was experiencing eye pain and was simply trying to get an appointment. I don't feel that I should have been treated that way, especially as a previous patient. I also want to mention that since receiving care at this office, I've noticed that my vision has gotten worse. I can't say what caused the change in my vision, but it is something I've personally experienced and it has added to my concerns. At this point, I will be looking elsewhere for my eye care. I understand that offices can be busy and that technical issues happen, but patients should still receive basic communication, professionalism, and respect--especially when they are calling because they are experiencing pain. Very disappointed with my experience.

First time here and it was such an amazing experience! The staff was amazing and welcoming. The…read morewere helpful and patient with trying to figure out my friends insurance.

This was my first time visiting this optometrist office, and I'm so happy with my choice! While I…read moreinitially felt that some of my questions may have caused some frustration to the lady helping me with my costs/insurance benefits (didn't get her name), Van stepped in and completely turned the experience around. His customer service is top-notch, and he is incredibly knowledgeable. He took the time to answer all of my questions thoroughly and was genuinely kind and patient throughout the process. Dr. Alina was also wonderful! She was very thorough with my eye exam and took the time to explain everything clearly, which I really appreciated. It's obvious that the team truly cares about their patients and doesn't rush through appointments. Overall, I had a great experience and felt well taken care of. I can't wait to pick up my new glasses! Highly recommend.

My family doctors for eye care since the 1970's. Very polite staff, stellar results, and never a…read moreproblem. Recently, Dr. Daniel & Dr. Marcos Lemor, saved/restored my eyesight from complications arising from conjunctivitis and a torn retina. During the course of the successful treatments administered, my need for glasses in order to view a television screen, computer monitor or smartphone have considerably decreased. I eagerly anticipate full 20/20 vision as my sessions conclude. Priceless results I shall always relish.

I love this eye clinic. Dr Cohn is very kind, he gave me a huge discount when he found out I'm…read morepaying out of my pocket because my insurance didn't work this time. Plus Dr Cohn give me a free eye test machine for glaucoma. He is so amazing Good Samaritan. Also the office staffs are friendly and very professional. Thank you I got this as my primary eye care clinic.

I have known Dr John Shammas and Dr Maya Shammas for many years. Dr John Shammas taught other…read moresurgeons how to more accurately measure the size of the eyes and calculate the proper power of the intra-ocular implant to allow their patients to have the best possible vision without glasses following cataract surgery. They are taking great care of my wife's eyes and her medical condition.

This Eye Clinic is always clean, and the staff is amazing, Lucy in optical is the best and so is…read moreCatherine. I'm always recommending this Eye Clinic to friends and family.

Wonderful People. Wonderful place. They are helping others…read moreto see. Appts. Are needed. Services are income based. They also take care of Veterans too.

I've been going here forever since I was in grade school I am a hold adult now. I miss Dr…read more Messinger, but we all have to retire. The new doctor is great. I don't think all of the new staff is great. The young tall guy made me feel some kind of way while he was helping me chose classes, not very friendly, very short as if he was not interested in my small talk. I was telling him how I had gone somewhere else and the product was not that good, so I had to come back to my old doctor anyways the more mature gentleman who help with my contact fitting was so sweet and super nice. He smiled and walked me through the new contact experience. He advised me if I needed anything please call the office, he as doctors Messinger's spirit try and keep the same vibe that has kept people coming back for over 40 years. Good customer service is a must.

I came here for the first time to bring my daughter for her eye exam. Her pediatrician referred me…read moreto this eye doctor. From the moment on getting on the phone and making an appointment, their customer service was really nice. On the day of the appointment it was kind of difficult finding parking on the street. I didn't know we can park on the "La Quinta Real" Mexican restaurant's parking lot on the back side. It would have been nice if they would have advise me where to park over the phone. That's a suggestion of mine to let their patient know before hand. Their office receptionist are so nice. They have an amazing team with great customer service. Dr. Francis (sorry if I misspelled his name) was nice and patient. My daughter got her first pair of glasses. Next thing you know, I made an appointment for my self. Completely satisfied with this office. Ps. Their office is small and gets busy but they are quick to take you in.

I came here as a last resort because they accepted Care Credit and I was in desperate need of a new…read moreprescription. Not only have I not received my entire order of contacts in but they never return my calls even when I call multiple times. The prices isn't cheap and I was hoping to receive everything I purchased with no problem about a week after but it's been 3 weeks and I still don't have half my order of contacts. Wish I could just not pay them for the horrible service. However, the doctor on the other hand was very nice and patient and answered all my questions but it's been a hassle so never coming back again.

Do not go to this person we went to the eye clinic for the reason that my husband had Metal blade…read moresmall one in his eye so we called in and he charges 120 but when we got there we right away notice. he's not legit he started cleaning his eye and actually pushing it in with a Q-tip what he did he damage my husband Eye vision. He was trying to clean it with the Q-tip please she didn't end like he was clean a window really hard and he really damage my husbands I am and at the end he was trying to clean him with a needle with a Q-tip in and he was never washing his hands nothing at the end we got up and left because he wanted to use a needle to step around his eye this old person does not know what he's doing and also his equipment his light doesn't even work I had a hold like to Freddy can look at my husbands I do not go to him this person does not know what he's doing he was telling my husband don't move don't be it was wet while he was hurting him and push annoying he has something on it I don't fall for him

Wow! The guys at Paramount Family Optometry are awesome! Staff is friendly and professional; I…read morecould have asked for more:) This is the new home for my eyeballs...LOL!

Absolutely fantastic experience! We just switched our family over here and couldn't be happier. The…read morewhole staff is so warm, patient, and detailed. My 13 year old son was struggling to choose his very first pair of glasses, and they let us take all the time we needed. At one point, a staff member mentioned that if he didn't see anything he liked, they'd provide his prescription so we could look around, no pressure at all. That completely sealed the deal for me. Our last place was so difficult about giving me my prescription, so experiencing this level of genuine customer service was amazing. Fair prices and top tier service! (He ended up finding a pair he liked here, yay!)

My father recently had an appointment at Buena Vista Eye Medical Center, and unfortunately, our…read moreexperience was very disappointing. The receptionist was extremely rude and unhelpful. As my father's caretaker, I help manage his medical appointments and healthcare information. However, she refused to communicate with me and insisted on speaking only with my father, despite the fact that he does not always know or remember all the necessary details regarding his care. Her attitude seemed especially dismissive because it was close to closing time. The staff member who brought my father in was also unprofessional. She appeared rushed throughout the visit, was overly impatient, and made uncomfortable facial expressions toward my father that made him feel unwelcome and disrespected. I would not recommend this office to families bringing elderly parents or grandparents. Patients deserve to be treated with kindness, patience, and respect, especially older adults who may need assistance from their caregivers. Based on our experience, the customer service and professionalism at this office were very disappointing.

If I could give this please zero stars I would. I saw Dr. Gonzalez and rushes exam and does not…read moregive time with asking questions. Very rude. The front office staff multitasking while it's my turn and lets other people cut in and work on their stuff. Please stay away from this place. Only reason I came to this place was for a consult due to a referral.

I did not care for the doctor's demeanor and attitude. I WILL NOT go back. I felt like I should be…read moreapologizing for making an appointment at this office for an eye exam. Because of his attitude, I will be seeking a second opinion before I order new glasses. At the end of the exam, I had one last question; he looked at the clock and told me sarcastically that his lunch was at 1:00. (It was 12:40 pm) I apologized and told him "never mind." The eye exam did seem to be thorough. However, I will still seek a second opinion; I sadly can't trust someone that appears not to be enjoying his occupation. Just a suggestion: A simple smile and cordial greeting goes a long way. His medical assistant, however, was very nice, cordial and very professional.

I went there because I needed an appointment ASAP and because they were close to where I work. Big…read moremistake! After my exam they tried selling me contacts with 300% mark up. I informed them that I would be purchasing my contacts from somewhere else and suddenly their exam and fitting prices went up significantly. I paid a copayment, they billed my insurance and still claim I have a balance due. They are shady and unprofessional.