Not the high quality pics they post…read more Coming back after my honeymoon to write my review : this place was so frustrating. The woman/owner at the front who answers the calls was clearly exceptionally talented. I do actually think HER work is the one broadcasted on social media. My maid of honor reached out via instagram with a photo of what I wanted for my wedding nails and when I got to the salon, I was excited to get started as it was the literal day before my wedding. (We DIY'd the WHOLE thing and I needed to make sure I didn't break any nails in the days before) I can't remember the name of my nail tech, but IMMEDIATELY I realized we were in a sticky situation. I tried to trust the process, showed her photos, told her I wanted a squoval French with the gold line to highlight the manicure. After I watched her MULTIPLE TIMES glue the tips on crooked, and I'm not talking like picky girl crooked, I mean DISFIGURED crooked - Once we got to the gold tip portion, I was told by the woman/owner up front "she can't work with metallics and do lines like that can you pick a different design?" In my head, I'm like, "did you not schedule this?" "Would you let me leave with my hands looking like this?" "Why don't you do it?" But she had another client and was doing anything absolutely gorgeous job on her nails while simultaneously dealing with a tough situation on the phone. I was so totally thrown off guard by this, already by the shape of my nails which definitely were very DUCK looking and the fact that we communicated with their instagram which is riddled with insane talent that I didn't know what to do. The woman up front/owner was very clearly and personally going through something on the phone that I really felt bad about and I just didn't want to ruin anyone's day so I just sucked it up and left with the absolute worst manicure of my life after so many times explaining that these were my wedding nails. My poor maid of honor got similar treatment where she got dip nails and her male manicurist put them back in white dip at the end so her nails literally looked like she played in glue. Im so frustrated. I understand people have hard days, but no one asked me any questions or seemed to care that I was getting married and chose their salon to do my nails. We had a huge wedding of 165 people and I had to show my ring to all of them - my nails will be plastered in photos for everyone to see. I tried to file them down on the sides, went to a cvs to try to fix them myself after our rehearsal dinner as I had 0 time to do anything since we were on a pretty big time crunch and my index nail on my left hand was literally pointing right. The salon itself is pretty, it seemed clean, but as far as marketing goes, I can't believe this happened to me. I paid 70 dollars and I always try to tip well, because I do want to believe the tech tried her best and that it wasn't necessarily her fault that the appointment we made was for something she couldn't do, so I tipped $20. Disappointed, sad and honestly feeling a bit robbed by them still. One week after as well, there was an odd gap of clear space between the French and the actual pinkish color that literally turned yellow on our honeymoon. Mortified to show my hands there. Now, even after I correctly took off the nails with acetone, I am left with an awful RING OF FIRE on my nail beds. this has never happened to me before and from what I hear, it means the tech was careless. The gift that keeps on giving! So now, after my wedding and getting my new and beautiful ring, I can't even get my nails done to show it off. I have to wait until these grow out. I will update the review with more pictures as they come in but here they are currently less than 1 month post appointment

Lyn is amazing. Great attention to detail &very friendly! Go see her…read more Recommend !!!!!!!

I love love love this salon! Chewy is so professional, charismatic, and pleasant to talk to! I made…read morean appointment online (styleseat) for a pedicure and gel fill in. I love that I told her exactly what I wanted (nail shape) and she got them perfect! After having a terrible and overpriced nail experience, Chewy was a breath of fresh air! Whatever it is you're looking for, you'll find it in this salon! I've only been once but I most certainly became a regular after such a great experience!

I'm doing another review, but this time, for a specific nail tech. I've worked with Cheyenne…read morefor...like 6 months now? She does an absolutely amazing job, and she cares so much about making sure I'm happy. She's so fun to talk to, and she GETS ME. My nails always look amazing, and she's always down to try whatever crazy idea I have. I absolutely love working with her, and I'm afraid that by telling everyone how awesome she is, she'll become too busy for me (but I'm no longer gatekeeping!)

Came to VA to spend time with my kiddos. I wanted to take them to get their first pedicures…read moretogether. I researched & found this place. It's very pricey. It's located across from Short Pump mall. The young lady at the desk was very friendly. We got drinks and snacks, which I thought only came with the expensive pedicure packages that I got for my kids, but I found out that they give them to everyone. Guess I paid extra for the flowers in their foot soak. Next time I will get a regular pedi for them. My daughter & I got gel polish. My son got a buff. Every single thing costs extra. When we checked out, I paid over $200 before I even added the tip. Very expensive, but it was worth it to see the smiles on my kid's faces. I would go back & just get gel polish with the regular package next time.

Chloe is amazing. I've been here a few times and it's always clean, calm and quiet :) Chloe is a…read moresweetie pie, she always is patient when I show her pics of crazy nail ideas I want to try, and she always CRUSHES it! Highly recommend this spot and Chloe!

I was looking for a new nail salon and decided to try Aurora Nails because of the great reviews. At…read morefirst, I started going to Ken, and he was amazing. Unfortunately, he suddenly stopped working there. After that, I tried Ly. During our conversation, she asked if I wanted gel polish. I specifically said no because I don't like using the UV light or the sanding drill on my toes. I even bring my own supplies, including my own polish, because I prefer not to use salon products. She told me they had a polish remover that could simply peel the polish off, so I agreed. Later, I made an appointment with David because I had read multiple reviews saying Ly and David were the best technicians there. When I arrived, they told me David couldn't take me and asked if I would see someone else instead. I made it very clear that I am extremely particular about my toes and wanted someone experienced. They reassured me they would take care of me and assigned me to Ann. As soon as the appointment started, Ann pulled out the sanding drill. I explained that I had previously been told they could use a polish remover instead, but she said they no longer use it. At that point, I reluctantly allowed her to use the drill. Then, while cleaning my cuticles, she was digging so hard that I told her multiple times it was hurting me. I went on Thursday, and now it's Saturday and my toe still hurts. On top of that, the polish job was poorly done. The biggest issue for me is the inconsistency and lack of honesty. I chose this salon based on the high reviews and recommendations for certain technicians, but my experience was completely different. I'll be monitoring my toe to make sure it heals properly. I will not be returning and would advise others to go at their own risk despite the high ratings.

I come here regularly. They do a good job and their prices are very fair. It's whomever is…read moreavailable, you usually can't request a certain tech unless you call ahead. Most time, they can help you within a few minutes of walking in. If you want ombré, which I did, you might have a 10-15 minute wait. Today they were playing 90's to current popular music. The salon is clean other than some nail polish splatter at some of the stations. They do reuse nail files, don't use fresh ones, if that is a concern of yours. Milk be back. Mist if my services here have been positive and I've been coming here for a few years.

Just two days later, the nails are chipping, showcasing uncured gel. I cannot believe in 2025 my…read morenails look like this especially for $55.

I booked my appointment with Veronica for a full set of Gel X nails through Yelp. She did a great…read morejob! The staff made you feel very comfortable and we enjoyed our time there. If I lived in Richmond, I would definitely go back to see Veronica.

Scheduling my appointment was fast and easy. The salon is beautiful and relaxing. Veronica did an…read moreamazing, detailed job on my manicure and pedicure. Her service was very professional. I will definitely be returning!

I'm almost a year now without a manicure that chipped, pulled or didn't last me at least 4 weeks!read more

This is for Jen and Sydney. What I witnessed today was appalling. The moment a paying, tipping…read morecustomer walked out, you gossiped about her politics--and then Sydney made vile remarks about the death of Charlie Kirk. That isn't just unprofessional, it's cruel and inhumane. Customers come here for service, not to hear you mock the dead or trash people behind their backs. The only reason I've returned is Ellie--she is talented, professional, and the best tech I've had in years. But after today, I question why I'd spend another dime in a salon that shows such contempt for its customers. You aren't losing me as a customer over politics--you're losing me over morals. This isn't about opinions; it's about basic human decency, and you failed. If this is how you speak about your clients, maybe you don't deserve them.

It was so clean! They have a wide variety of colors and options including chrome and cat eye! Very…read moregood pricing especially considering the amazing quality. They really take their time and I'm so so thankful for that! Definitely would be my go to place if I lived in state

From the owner: We do lovely nailsread more

Clean and quiet nail salon with nice techs. Nail dips are done perfectly and look natural. I prefer…read moreshort nails since my nails grow fast. Sue does the best job I've ever had. Great location with good parking. I prefer to call ahead but they will take walk-ins.

Amazing service every time!! It's never overcrowded or too loud like some of the larger salons in…read morethe area. They take their time and do amazing work!

Super nice people and great service. The owner is very customer centric and works too. Great place…read morefor guys to come get pedicures and manicures too.

I wanted a French Manicure with dip powder and a skinny white line. The service was great and my…read morenails are the best they have ever looked with a dip manicure.