First Lady gets the job done for nails, but falls short of being a standout. With so many salons in the vicinity, it could really step up its game to show up some others.
While finishing up Christmas errands, a friend suggested that we get manicures and catch up. It had been years since I had gotten a manicure -- they last less than 24 hours on me most of the time -- and it seemed like a great way to treat myself during the busy holiday season. I had been to First Lady several times in the past and suggested it, as we knew that other salons in the area often run a wait.
We arrived promptly at 10, and at first only one employee was present. There were already 4 patrons in the salon ready for services at that time. A few other employees came, but my friend and I still had to wait about 20 minutes for the first of us to begin our manicure. On the second manicure, it was a 2-person job, as the first employee ran over to help another patron. My friend commented that they didn't massage lotion onto her hands, a relaxing part of the manicure that she had been looking forward to.
Overall, they did an ok job, but we were a little letdown at how haphazard the whole experience felt. It cost the same as manicures at other local spots. When I went to pay, I presented a loyalty card that would have allowed for $5 off a service every 4th visit, and was told that it was no longer valid. Their current business cards still have this loyalty card on the back, so it may be time for an update. read more