Had a great experience at 1st Kia! Josh Vafee took us on a Kia Sportage test drive, the second of five cars I drove that day. He pointed out all the features and answered all my questions, without any pressure when I left. As Josh predicted, I loved the Sportage and when I was ready to make a deal the next day, he was fair and honest. It was refreshing to deal with a straightforward salesperson. I left with a beautiful new car and feel really good about the deal we made. Oh, and when I realized I had left an important item in my trade-in, I texted Josh on his day off and he made sure I got it back within minutes. All the people at Kia were friendly and helpful, so I have a feeling my year of free oil changes and any service needs will also be positive experiences. Thumbs up all around! read more

Noah did a great job showing the car!!......... Thanks much!! Great selection of cars! Good service too!

Sang was great in service, very reliable and honest. Also we've known Johnny and this dealership for over 15 years. Awesome service all the time! read more

I (husband) literally hate car buying experiences because salesmen are always pushy and nonstop. Luckily Sid Khan broke the mold and I was able to shop on my time and he was just there to answer questions and lead me to some good deals without making it seem it's the end of the world if I don't purchase a car. I walked out with a great deal and the car buying process was the easiest experience I've had so far. Looks like I'll be sending my family here from now on! read more

Would have been better off trying to get ahold of Mr. Pickles, because Johnny Kia doesn't return calls, this place disappointed us by thinking we couldn't afford one of there cars, I bought my new soul from them and this time we got treated like 2nd class such a sad thing lived here all my life and this is still happening! No worries went to a real dealership and got a brand new fully loaded 2021 Chevy Red Line Traverse much much happier!! read more

I bought a vehicle from this establishment in December of 2017 and I was promised a rebate within 7-10 business days of buying the vehicle. It's been a month and i still have no rebate. I've had to call several times to get updates and the Sales Manager, Gary, is either not available and when he is, rather than talking to me directly he has another employee do the talking for him. I am starting to believe I won't be getting this rebate because i keep getting the run around. I finally had the chance to talk to Gary today and he told me that First Kia doesn't fund the rebates and that they don't know when I'll get my money because "they have to wait for KIA to fund them". This would have been great to know prior to purchasing the vehicle. Instead, I was told by their Finance guy, Henry, that I would get a check in the mail within 7-10 business days after purchasing the vehicle. I am very disappointed in the customer service at First Kia since my experience in the past with the other First Auto Groups has been nothing but positive. Getting laughed at when I'm upset by a member of the sales team is unacceptable and definitely not appreciated. Take your business somewhere else and if you decide to come here anyway, be careful. If the car you are interested in has an advertised rebate, make sure you get it that same day because you probably won't ever see it if you wait "to get it in the mail within 7-10 business days." read more

Took my car in for a recall and the service person. Oscar was awesome great service very great. Customer service always kept me posted on what they were doing on my car. Will recommend anybody that has a Kia to go there definitely. read more

I just want to thank Oscar Robles( Service Advisor) for his professionalism and availability thorough out the day. Oscar kept me updated and had all the paperwork ready by the time the car was ready. Oscar made this whole process easy!!! THANK YOU!!!!o read more

The service department in 1st Kia in Simi is awesome! I take my Telluride there for regular maintenance services, but if there's a warranty item or recall that needs to be fixed, they always take care of it. They are super friendly and efficient. I never dread having to take my car in because they never try to upsell me on any kind of extra maintenance that isn't really needed. I appreciate that! read more

First Kia of Simi Valley has absolutely surpassed our expectations. Our salesman Mark Brody, provided us with excellent customer service and went above and beyond to accommodate our needs. We got a good deal on our trade-in, which was more than every other dealer we visited (including Carmax). The down payment was VERY reasonable and the monthly payments were totally affordable. We are a family of 5 and brought with us our two young girls. They gave them colorings books, snacks and drinks to keep them from getting bored. Mark was very friendly and did not make us feel pressured or rushed. He knew we fell in love with the Sorento and did not try to veer us away into purchasing a different make/model. The whole process was quick and easy. I definitely recommend this place to anyone looking to lease/purchase a car. We drove to Simi Valley from Downey and it was well worth it. Thank you Mark Brody and Sid Kahn (I think that's how you spell his name) for making this a great experience for us. read more

I had a great experience here at first Kia with Noah. He helped me look for a great family car and helped me get the ideal car deal. He was very explanatory about the car details and helped me love it even more. I was very pleased with my experience. read more

We were in quick need of a dependable, used, work car, one with a back liftgate and could handle a fair bit of weight loaded in the back. So glad we stopped at 1st Kia of Simi Valley. Noah was a great help as we looked at a number of options, and he answered all our questions with a great attitude and infinite patience. He wasn't pushy and we truly appreciated his help making a stressful week much better. Thanks Noah, and Oscar also, for setting us up and putting our new-for-us, Kia Soul to work. read more

Not recommended for service. Not a great experience. I would pass on going here but you can determine for yourself by just calling service and asking a few questions. read more

Staff is very nice and do their best to satisfy the costumer. Explain everything very thoroughly, especially Oscar, he is the best!

Brought my car in after the check engine light came on. Oscar was incredibly helpful and regularly checked in with me throughout the entire process. I was very pleased with the service I received from both him and Brian and will definitely continue regular service with them. read more

Used 1st Kia for years for service dept and purchased 2 cars here! Best service and very helpful. Oscar Robles helped facilitate the service for recall items on our cars and everything went smoothly again! read more

I was on the hunt for a Telluride and searched several dealerships around the area. We came to First KIA in hopes to find one. We were pleasantly greeted by Eddie. There was very little inventory but Eddie said they have two in the back. Eddie brought both to the front so we could see them. He had one with more bells and whistles but I didn't like the color. So when he brought the second one right off the truck. I was sold. He helped us speed up the process. All the staff was very friendly and professional!I am now a proud owner of the new KIA Telluride! read more

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My mother and I came from Camarillo seeing what they had in stock and right away we were approached by a man working there. Wish I had got his name, but my mother and I left right away because he made us feel like we're attacking him with one reasonable question "you have any cars without add ons?" We left fleeing from the sales man who was not very nice to begin with but was otherwise pushing us to leave. We left to Ventura Kirby and eventually bought a car there. I don't think pushing away customers is probably going to run your business very well. read more

Seamless experience in buying my new Kia Soul! Noah was super helpful and extremely knowledgeable and of course Johnny Kia was as well. These guys treated me like family and worked to get me the best deal. Highly recommend a visit here if you are in the market for a car! read more

They go above and beyond to help you. Ron Giannoni is the coolest sales Rep I've ever met. They pulled a miracle and got me a sweet ride. Hey Ron; you the MAN. Thank you for all your help. I've already recommended this place to 2 friends. read more

This review is for sales. I called and inquired about a used vehicle they had for sale. Came in the following day which I drove 2 hours to see this vehicle in person. I had every intention on purchasing the vehicle as I was not about to drive far to look at this vehicle and not go home with it. I was greeted by Cameron in sales. He was an awesome guy. Went on a test drive which the vehicle felt amazing. I knew I had to have it. Coming to an agreement took longer than I was expecting and needless to say I was getting frustrated a bit but it all worked out. The sales manager came over and with a smile on the paper I signed the line to my new vehicle. Needless to say the trip was so worth it. Cameron is awesome and even topped off the gas tank for me which I truly do appreciate it. If you are ever in the market for a Kia or used vehicle that 1st Kia has, I highly recommend Cameron. If I ever wish to buy another vehicle from 1st Kia. It would only be from him. Thanks again Cameron! read more

First Kia - Car Dealers Near Me - Simi Valley, California

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Thank you so much to Mark Brody for helping me find the perfect car! He answered every question I had and made the whole process of buying a car so easy. If you ever need help finding a car or any recommendations he's extremely knowledgeable and wasn't super pushy like some car salesman have been at other dealerships. I'm so excited with my purchase and the whole overall experience. Thank you so much for helping me find my perfect car! read more

First Kia - Car Dealers Near Me - Simi Valley, California

Purchased my Honda Ridgeline this past week, Christmas Eve 2019. We have purchased several vehicles at this dealership, Johnny has always given us great deals. On this day, Jackson was assisting us, great guy, very pleasant to work him. And once again, Johnny and Jackson were able to work a deal with us; this makes our 6th car that we have purchased at 1st Kia. I recently paid off my Kia Sportage that I purchased at 1st Kia, and gave it to my son. I was looking for a pick-up truck to purchase, they had a great looking Ridgeline; they have a great selection of used cars. Yea, I had a great Christmas. read more

It was my first experience with Kia and this dealership. I loved the "no pressure" attitude of your salesman Noah. He was always very attentive and efficient in closing the deal for my K5. read more

Went in looking to just test drive a car and ended up taking on home. Such a easy process and surpassed my expectations on buying a new vehicle. Eddie Portocarrero was friendly, and got what we needed. read more

This review is to highlight one of their best employees: Oscar ! This past month I've had bad luck with my car tires that within this last month I've had two flat tires! However, one of their newer associates Oscar provided amazing service to my boyfriend and I. From both visits Oscar was always super attentive, quick and very helpful. He made us truly feel cared for as KIA customers and made the situation much less stressful with how smooth he handled everything. He went above and beyond to get what my car needed! read more

Oscar helped me get a quick diagnostic on my car when they were very busy. Danny ran the tests and everything was great. They were very helpful and courteous. read more

I have to give Hunter in the service department a huge thumbs up. He is so on top of everything and is the politest guy to deal with ever at any dealership. I have bought 3 cars here and will continue to buy. read more

Everything went fast and smoothly. Noah the salesperson was AWESOME. Very friendly, very knowledgeable, and lots of fun to work with! Got a pre-owned Honda Civic, and I LOVE it! Great, five-star experience from start to finish. read more

I have been taking my car here for years. The staff is super friendly and helpful. Very trustworthy and reliable. Never had any issues with service. The service is quick and painless. There is a nice waiting room and dining options nearby. I highly recommend read more

While I did not purchase my vehicle here, Eddie was very helpful with giving me some information on their vehicles. I recommend speaking with him before purchasing any Kia..I'm glad I did. read more

I am very disappointed with the staff here as they show no care to your vehicle but the most important part of this review is that I feel scammed by this dealership and it's service center. I recently took mySoul to the Valencia service center for another inspection because it was the only dealership/service center near me with the earliest time slot to inspect my vehicle. The service center in Valencia takes video of your vehicle and points out the good and bad parts shown by the vehicle in the inspection and okie of the parts shown was the cabin air filter which was extremely dirty , almost as if it had never been changed. I am upset by this because just a couple of months ago I took my vehicle into the Simi Kia service center for an oil change and requested to replace my cabin air filter and I was charged for it and was even told that it was changed when it obviously wasn't. read more

It was a pleasure dealing with Eddie Portocarrero, he was excellent. The easiest car sale I have ever had. Quick, he was helpful, kind and thorough. I really appreciated the service. read more

Talk to a young man named Justin Spencer on my visit to KIA. He was very supportive and understanding of my current financial situation and helped me find cars that'll best fit my budget. He made me feel welcomed and his customer service was amazing! read more

My mom and I were looking for a new Kia Forte, so we decided to go to 1st Kia, and we truly highly recommend the salesman Josh, he was so friendly and gave us a warm welcoming, he made sure to get the best deal for us, and made everything so simple. He made sure he took care of our every needs and was so kind to my little brother. He truly made it a wonderful experience!! Josh is the man to go when you're buying your car!! read more

I had issues with my brand new Kia Telluride that I bought in LA. I was really frustrated after having the car for less than a week and having to take it in the shop. Greg and his service team were AMAZING and went above and beyond to put me at ease during this issue. I will never go anywhere else for my service needs. Thanks Greg and First Kia!! read more

I came here today to buy a used car after doing a lot of research. Eddie Portocarrero was extremely helping finding the perfect car. He and his team worked with me to get a great price and help with financing options. Would highly recommend! read more

We stopped in the day after Christmas to look at body colors for the 2019 Niro EV (hideously boring, btw) because we've been looking at getting one since they were first announced. We also wanted to see what ridiculous and offensive add-ons to the model price we would have to endure [Note: Palm Springs KIA tacks on about $3k in totally unnecessary mark-up fees.] We encountered Josh (aka "Jackson") and he was nothing but helpful! For once, we got a truly knowledgeable salesperson about electric and plug-in hybrid vehicles! When we asked about what the price would be out the door, Josh and his manager actually worked with us and gave us the deal we doubted anyone would give us, in deference to the fact we were from out of state! No games, no screwing around, and we were treated like we weren't ignorant fresh meat! A totally and shockingly pleasurable buying experience! read more

i had recently bought a beautiful Chevy Cruse from 1st Kia. i had the pleasure of having Eddie Portocarrero help me. If you ever want great service and someone who will walk you through every step of the way when buying a care ask for EDDIE!! he took the time to explain everything to me , and answered every question I had. he didn't rush me or make me feel i had to do this, what he did was make me feel 100% comfortable through out the process. it was a great experience buying a car from 1st kia. Thank you Eddie! Randi read more

Jackson was professional, enthusiastic and helpful in his car-selling. The casual conversation, mixed with the friendly expertise in Certified Pre-Owned was a relief, and I really appreciate the service that the team at Kia offered. read more