If you're a "bird person," you know that the number of parrot specialty stores in the NY metro area has decreased in recent years. Some places I had previously patronized for supplies, boarding, and grooming- like 33rd and Bird in Manhattan and For Birds Only in Mineola- have sadly closed, and, when taking my first extended trip in a while, I needed to find somewhere new for boarding. After speaking to Tom on the phone, I decided to take my bird to First Flight despite not having been there before and it being a bit out of the way for me. I am so glad I did. The store is well-organized, brightly lit, and so fresh and clean. Immediately upon entering his temporary cage my bird was totally at ease and eating like a pig-- and couldn't have cared less about saying goodbye to me. When I came back to collect him, I also had his nails and beak done, and the grooming was gentle and expertly executed. I am sort of hesitant to entrust my bird to others, to a degree that I have sometimes avoided traveling; but after seeing what a nice time he had at First Flight, I'm confident that I have a great boarding option for the future and look forward to more anxiety-free trips. read more

Amazing help! You can have your bird's wings clipped. Very knowledgeable people, as well! read more

What a disgusting store the previous owner was amazing (Tom) along with terry she had alot of knowledge when it came to birds. I had felt comfortable brining in my birds anyday. Now the multiple women in the store have no idea what is going on along with the new owner. Never will I leave my birds to be taken care by these new individuals, also I would never purchase any food or toys for my bird due to the way I hear the owner speak to other individuals. I have many friends who bring there birds here and I will be sure we find a new location. read more

Great store!! Amazing selection of supplies and the staff is friendly. You can tell the birds are very taken care of here. They're not crowded in their cages at all and look very happy :) would definitely go back! read more

The staff was amazing, they took all the time to get me up to speed on everything bird related. As a newbie, they were patient and answered every question I had. I left there with way more knowledge than I came in with. My kids are going to love this, they definitely made me feel like family, highly recommend. read more

I've been going here for 11 years now. Since I got my sun conure. They just recently moved a little East on middle country rd into a new location. I go here for bird food and toys. They also provide boarding for birds. read more

If anyone knows Tom, he's a good person when you get a chance, go and visit this store, they have beautiful, exotic birds you'll be very pleased, it is an amazing store, and it is very therapeutic if you're looking for a nice bird for your children or yourself even, this is the place for you. read more

I cannot rate this store based on a pet store. However, I can rate Tom as an employer, as my daughter worked there. He is an extremely uptight, frustrated old man. He treats his employees so badly, there is a constant turn around there. On my daughter's last day, I spoke with a customer who witnessed how badly he spoke to her and curse at her. She called me upset, and I went down to straighten him out immediately. He refused to speak with me. I guess he can only bully kids and not adults in his face. I will not discuss how he handles paying his employees, but I will be investigating that practice further as well. read more

I bought a beautiful blue opaline quaker here two months ago. She's a bit shy but a sweet bird and very chatty. She also got a clean bill of health at her check up from my avian vet. The employees at the store were extremely nice and patient. I took 3 visits (including one with my 3 year old daughter) before I walked out with a bird and even when near closing time they didn't give me an attitude. I also watched them clean the cages at the end of each day on all 3 visits. The woman that assisted me was very helpful and each time I went let me hold multiple birds for a while (sometimes more then once a visit). She was not only knowledgeable on the breeds but of each bird's temperament, which she was very honest in disclosing. The employees seem to try to give each of the dozens of birds individual attention which explains how they seem so knowledgeable on each one. If a bird was a little nippy or wasn't so warm a bird they said so out front. I was never pressured to buy and when I finally got it together and did buy, they also threw in a bag of food for my quaker and made a packaged deal for a very nice cage as well. Overall I had a very pleasant experience. read more

First Flight Exotic Birds the Bird Experts - Pet Stores Near Me - Coram, New York

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I recently purchased two baby lovebirds from them in the past week. Both babies are extremely sweet and well tame. The employees were extremely kind and patient as I had to shop with my two toddlers who made it a little more difficult since they wanted to hold multiple birds. We went to multiple pet stores before purchasing here and this place is the the most clean and you can tell the birds are much more cared for and loved then most places. I would highly recommend them! read more

We have been to a few bird shops in Long Island and this is one of the cleanest and the birds are well cared for. You don't see many birds together overcrowded in their cages as in other locations. We found this place by chance and decided just to LOOK around and ended up falling in love with our beautiful baby Half Moon Conure. The birds are well fed and they are very friendly. This made our decision easy to purchase our new baby with First Flight Exotic Birds. We highly recommend this bird shop. The owner Tom and his staff are very knowledgeable and friendly. read more

Tom is by far the nicest pet store owner I have ever met. He takes his avion pets primary. He not only gave me a great deal but set me up so my new friend was set for months. I cant say enough good things about him. He loves what he does and is not about the dollar. He loves his patrons. I cant thank you enough again Tom. read more

Great, relaxing, and chill customer service, even if you're not buying a bird. They don't make you feel pressured, and you can sense that the birds are taken care of and happy. read more

I've never shopped for bird stuff here, although my mother-in-law got a bird here and was happy with her purchase. Rather, I use their in-house dog grooming service, and they're just fantastic! Michelle is great with my dog and I've never been dissatisfied with his haircut as I have with some other groomers I have used. I highly recommend their dog grooming! read more

Tom is such a great guy, he definitely knows what he's talking about when it comes to birds. The workers are very friendly, there's a large selection of birds, and they know your name if you're a regular. You can tell the birds are greatly taken care of and how healthy they are. The place doesn't have that gross stale pet smell either, it's very clean. I bought a parakeet here years ago and they really helped me out with everything I needed. Tom gives really fair prices and is always honest to us, I can tell he really loves his job. I recommend this place 100% if you want to buy a bird. read more

I recently had a loss in my family and wanted to get a bird as a companion went to the shop and oh my God the customer service was incredible they answered all my questions and I decided to go with the quaker parrot the owner and I want to say Kyle helps me out so much they told me the dues and don'ts and gave me everything I needed I can't stress enough how friendly and professional they are they deserve 10 stars not five read more

They do a great job with grooming my dog. He is not easy to do and they always are nice and he looks great when he is done