I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

with a lot of companies offering to put in cameras, these guys are tops. their bid was almost half…read moreof the other two companies i called. Rick L. was a very cordial technician & well knowledged. if looking into surveillance systems, you should hear what they have to say. he had the perfect solution for my elderly parents, who refuse to move, but need assistance. thanks again AHS! we will be calling again for additional work

From the owner: Locally Owned Since 1987-Local Monitoring, in-house Install, Repair, & Inspections. We don't claim…read moreto be the "cheapest", but we DO offer the BEST equipment & service you will find for the prices that we do charge.

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

DW Surveillance Solutions was hands down the best contractor I've hired on Thumbtack so far!…read moreFrom the moment they arrived, I was impressed by how friendly, knowledgeable, and professional they were. I felt so confident in their work that I had them quote a second job for my elderly mother -- and they were able to do it the same day! Unlike larger companies that send out generic, automated quotes, DW Surveillance took the time to visit my home in person, assess the layout, and have a real conversation with me about what I needed. It was refreshing to deal with real people instead of a bot. When you're having security cameras installed, trust is everything -- and I felt completely at ease with them. They went above and beyond, even climbing into my attic and discovering a bug infestation I had no idea about. As a widow who's not comfortable getting up there myself, they kindly took care of it with some spray I had on hand. That kind of thoughtfulness and care is rare these days. Throughout the entire installation, I felt comfortable -- which isn't always the case with strangers in your home. Honestly, if I'd had groceries on hand, I probably would've made them lunch! That's how great the experience was. Their pricing was in line with other quotes I received, but the service was far superior. I love supporting small, up-and-coming businesses like this because they truly care about their work and their customers. They even told me not to hesitate to reach out if I had any questions about the Ring app or adjusting the zones they set up for me. Amazing service, fantastic team, and just genuinely good people. Highly recommended -- FIVE STARS!

Had security system and cameras installed. Derek was very professional and knowledgeable. He…read moreexplained everything in detail as to what he was going to do. I'm a senior citizen and he went over everything he thought I should know about how the system worked and even installed the ap on my phone for me. Value of work exceeded price quoted for work that was done. Highly recommend this company.

Love this place, so easy to order something online, great customer services. When you buy any…read moreproduct, there are instructions online you can look up

I had a security concern and called Spy Centre. The man who answered the phone took his time and…read morewas very informative in answering my questions about car trackers and where to buy a jammer, which I learned are illegal and not sold in any stores. Helpful staff!

We searched, intentionally, for a local alarm monitoring system when we remodeled. There are so…read moremany Big Box competitors! Smith Thompson has faithfully served and protected our home. I know that they will do the same for you.

Wow!! Has this company gone downhill since we first started with them, we have used them for…read moreyrs!!! But since they went to the new "key pads" and apparently "new" customer service overseas - nothing works right and they sure do not care when you call them- Sad to see they do not care about their customers anymore - BYE BYE SMITH THOMPSON!!!

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!