This company was difficult to deal with in all aspects from scheduling and customer service. They…read morewere extremely expensive and their service DID NOT fix the problem. I would never recommend this company to anyone.

We had a flood in the middle of the night we called Servpro of greater St. Augustine…read more Big mistake... Don't do it... The old equipment they used leaked further damaging our property. They were supposed to go through the insurance company to get approval for the work they we're doing, they failed to do that so the insurance company would only pay them the policy limits regarding the water mitigation. It is serve pros responsibility to seek approval for any amount above the policy limits which they failed to do. the only works Servpro did was install a few fans and a dehumidifier and tore off some baseboards and ripped up some carpet that's all I did for that somehow or another they charge the insurance company over $8,000 which the insurance company only paid three thousand which was the policy limit. now we have Servpro of greater Jacksonville attack dog vicious vampire collection agency coming after us. A word to the wise do not use this overpriced unprofessional without integrity company...

Nate and Jason truly made this nightmare of an issue both a breeze and a pleasure through their…read moretireless efforts to rid my home of mold and water damage. These guys really took their time to explain away all of my concerns with whatever I could think of over our two days together. They ceaselessly took every precaution to assure the safety of myself and all of my belongings through meticulous cleanliness and care. I cannot recommend these guys and their company any more highly, as their staff and location manager were also incredibly patient and caring throughout the entire process. Additionally, their pricing keeps the customer and their struggles in mind. After shopping for quotes, it was a tremendous relief to have landed on PuroClean. I plan to use them for the put-back, so expect another stellar review in a few!

A+ service, A+ company! I had a water leak in my bathroom that caused a moderate amount of damage…read more Puro Clean (St Augustine) sent JUSTIN & TREVOR out and they did a FANTASTIC JOB! They were professional, courteous, & efficient! They also took their time to be sure to explain every step of the process for the work that was required. They took measurements of water penetration in multiple areas of the bathroom to assure me that everything that needed attention was taken care of. I am sure that other techs working for this company are equally as competent but, based on the conduct of these two men, I would definitely recommend them along with the company!!!!

Danny, Travis, and their crews were awesome! We had a leak under our sink that went unnoticed for a…read morecouple days! From beginning to end everyone we encountered was professional and friendly. They were quick to respond and got the process started to fix our issue. They were always available to answer questions. Travis handled almost everything with our insurance company. He made the entire process almost enjoyable. If we ever have another issue we would call them first!! Thanks for making my kitchen beautiful again!!

Danny and his team were fantastic to work with! After a contractor broke a pipe and flooded…read moremultiple rooms in our home they were able to come in quickly to do the water remediation and eventually the repair work as well. We're very happy with the results and the team was easy to work with. Thank you for making a bad situation so much easier on us!

Great company! I had water damage and they came out and took care of everything. Prompt, friendly,…read moreclean, excellent work. Highly recommend.

Our home was flooded by Hurricane Matthew in Oct. 2016 with 3-4 ft. of raw sewage and salt water on…read moreAnastasia Island. We had to strip our cinder block house down to the studs and had to rewire, replumb and rebuild the house. Then, when we were ready to move in, Hurricane Irma came through and we had 6" of salt water. Danny and I want to thank you so much for rebuilding our beautiful home. Our building experience with you went way beyond our expectations from the beginning to the end. We were impressed with the way you worked so hard to get the plan just right from the beginning process. You listened carefully to what we wanted while your expertise guided us to avoid mistakes. You were easy to work with and made yourselves accessible to us throughout the process. THANK YOU John of Paul Davis Restoration and your crew in St. Augustine, Fla. for your superior work! Suzan and Dan

RUN from these guys if you are going to contract work with them. First, they are good at…read morediscovering mold and suggesting remediation. However, DON'T let them do the remediation. The cost is crazy expensive, and they don't do the complete job. We still have water and mold (and no drywall) after spending nearly $10,000 on about 20 feet of first story "remediation" The job took them a day so imagine the hourly rate - more than a brain surgeon. There is no guarantee or warranty on the work, or none that they honor. They don't do the finish work so you need to contract that out additionally. You should use them to find the mold, suggest a solution, then RUN to find someone else who will do the work at a much more reasonable cost, and probably better. I'm incredibly frustrated and disappointed and still need to spend at least another $5,000-$10,000 to get it done properly. This is a tiny place. You know the feeling you get when you were just conned? They are responsive at getting out quickly, so there's no fault there. I just would never, ever refer business to them or use them again.

My husband and I own property in the St. Augustine area, and our tenants made us aware of a very…read morefunky odor all throughout the kitchen - we decided to take care of it right away, and a friend recommended Mark at TCB Enviro. As it turns out, we had severe water damage and mold growing from years of a leak that we had no idea we had. Mark was professional, kind, and informative, and took care of all of our problems. His workers were neat and always very respectful. They not only fixed our problems, but helped us to prevent it from ever happening again. If we ever need mold remediation done again in Florida, we are calling Mark and TCB Enviro to handle it all.

In some ways, how this story came about is something I'd like to forget! The morning Reunity was…read moreplacing a new window in the front bay section of the house, serious termite damage from years ago was discovered and the project had to immediately cease. Not sure of what to do, I asked the lead supervisor on the job, Gene, if he had any recommendations on a contracting company for me - here the recommendation for First Coast Contracting (FCC) came in. Not any of this companies fault, but the whole job took around 2-3 months to complete - waiting for permit approval created the longest delay. But I found the owner, Ray and supervisor, Jason, highly professional throughout the process. Thankful that Ray was patient with me when I messed up on a payment a couple of times. There was a lot of work to be done. I was surprised how young the first crew was. They tore down the things that needed replacing - repaired and replaced the header and necessary 2x4s excellently, as confirmed by the inspector. The process was rough for me mentally because dealing with two significant projects simultaneously brought great stress my way. But I persevered! I was there everyday throughout both FCC and Reunity's work and saw that all FCC teams that worked on the house preformed well. This included a tear down to reveal the extent of the damage, getting the boards, etc. to replace them, resealing the new installed plywood and siding in the end on the outside. There was one new sheet of plywood that needed to be installed on the interior, and Clovis handled that magnificently! There were a few quirks on times of arrival on a couple of occasions. This mostly was from the younger team, but I have no complaints about their work and neither did the inspector. I was going to write four stars for FCC, but after looking at only one challenge for me about them, I can keep it for five as I would use them again and they do the job fully and correctly. I'd only say too, that it is seemingly pricey. But I'm not an expert on how to rate them price-wise when compared to other contracting companies. People do get free estimates and FCC is highly rated on Google as well. Recommend: HIGH

Dennis and his team at 1st Coast Contracting did an amazing job on the repairs at my home. I had…read morewater damage to my entire living room, including the ceiling and floors. The work they did was top notch. Looking at my living room now, you wouldn't know that water damage was ever there. Dennis kept me informed every step of the way during this process. Always provided excellent customer service, professionalism, and respect to my home. I've attached before and after photos.

We had mold in our rental and Alan was able to get our insurance to pay for a large portion of the…read moreremoval and remodeling of the infected area. He knows his stuff and very attentive to details.

From the owner: Licensed and insurranced for your home's indoor air quality services. We can test your home and air…read moreif you have indoor allergies or suspicions of mold, get rid of mold if your home already has it, and we can mitigate water damage to restore your property and prevent mold growth. Our team can also restore and renovate your home spaces and air systems quality. Honest and professional, we treat every property as if it was our own personal home.

Quick response to an inquiry about soggy drywall and flooring that ended up being due to a leaking…read morewindow. The repair was bigger than expected but it was complete in two days and looks great! Window is now sealed against leaks, wall and insulation replaced, electrical outlet and floor vent replaced. New flooring installed in the entire room. Very friendly and knowledgeable; answered questions and explained issues in a way that made sense to someone with no knowledge about home repair. Looking forward to hiring them again for my next project!

From the owner: Bennetts Restoration and Renovations is a locally owned and operated small business that takes…read morepride in their work. I work hand in hand with each customer to get the quality results that they expect on even the smallest of projects. We have done small handyman jobs all the way up to large commercial jobs but each one is done like it would be done at our own home. Let us give you the service and quality you deserve.

After discovering a water leak (which our plumber was able to locate and stop), we were put in…read morecontact with United Water Restoration Group to inspect for any potential mold and water damage. Teluride arrived on time, was professional, kind, and explained everything he was doing. He confirmed the leak had stopped, thoroughly inspected the affected areas for mold and moisture, and even called our plumber to discuss his findings and compare notes on the source of the leak. That level of communication and teamwork is impressive. He was also respectful and considerate of our home. He took off his shoes before coming inside and even complimented how beautiful our home was. His respect for our space made a great first impression. Service wise, he was thorough and knowledgeable. It's obvious he takes pride in his work and genuinely cares about providing outstanding customer service. If you're lucky enough to have Teluride as your technician, you're in excellent hands.

We had a water line break and leaked water in an outer wall. Zack was outstanding. Thorough, kept…read moreus in the loop on what he was doing, we would ask for him again if we had another issue.