I am writing this review by request of Adam who does not have a google account but wanted to provide a review for Mr. Russell Benes of Puroclean. Adam provided the following information to me to write on his behalf. Recently, my father in law passed away at home. Russell with PuroClean St. Augustine Emergency Restoration was contacted to assist the family with the clean up after the death. Russell responded promptly and treated my family and I with compassion and kindness. He explained what had to be done to perform the clean up in a very professional manner. Even though our family told Russell that we did not know how we would pay for this, Russell said he would do the necessary clean up so our family could move on with other arrangements and we could work out how to pay later. It was clear that he does this job from a place of compassion. Our family is very grateful. read more

Puro Clean of Saint Augustine is top notch! Within one hour of our calling, we had help at our door! The quick action taken by the highly experienced owner, Russell Benes, saved us a lot of money in the long run! The thermal scanning tool showed us all of the areas that we needed to focus on. We were able to remove wet baseboards, cut out wet carpet and padding, and immediately start the drying process. The state of the art dehumidifiers and fans dried out all areas quickly! We are also thankful that an anti-microbial/ anti-mold spray was used on all wet areas and any nearby wood. We know we saved money by preventing further water damage, but more importantly, we protected ourselves and our children from being exposed to the ever so quickly growing black mold! Thank you, Puro Clean of St. Augustine!! We will recommend you to any friends in need!! read more

THANK YOU RUSSELL BENES!! Contacted Russ on a Friday for concerns of water staining and a potential leak. He was in our home by the afternoon and had the leak located very quickly. He had crews in our home the next morning promptly at 8:00am as promised. Everyone was extremely courteous. They were so careful with all of our belongings. They had everything repaired (including drywall and painting) and our house put completely back together by that night! Not a spec of paint anywhere. Every item back in its place. Really beyond our expectations for a short notice request! Will absolutely use him for ANY future projects and will continue to sing his praises to all of our friends. It is nice to know there are still some people out there that do business this way. read more

I had a nightmare to deal with as my apartment was flooded at 11:30 pm Jan. 2 from a water pipe breaking 3 floors above me. PuroClean arrived within 30 minutes and stayed all night to assist with cleanup of the water and to install fans and a dehumidifier to dry out my apartment. They worked everyday on the other apartments flooded and daily checked the status of the moisture in my apartment until it was dry enough to start the repairs of my apartment today, Jan. 9. Trevor and Justin were the two PuroClean employees I saw most often and I deeply appreciated the skill and professionalism shown in their work and the dedication to doing a quality job in making a tragedy as painless as possible. read more

Russell (owner), is wonderful! We had our 2nd floor washer overflow causing water damage on both floors. It was our first time having to call an emergency service and I couldn't be happier with the service we received from Russell and his team!! First of all they came quickly as promised (on a weekend, at night). Also, they got everything under control quickly and helped us with our questions with insurance etc. The restoration process was also quick and if I ever had a question Russell got back with me within a quick time frame. I hope to never need services like this again but if I do PuroClean will be our first call!! read more

I could not be more pleased to recommend Russell Benes, President, PuroClean Emergency Restoration Services, St. Augustine. I had a major mold issue in my new home and Russell and his team responded quickly and efficiently. Their "can do" attitude and compassion calmed me down and I felt confident and so relieved the problem would be solved. I was amazed at all the new technology and equipment they use. The best part - the clean-up was perfect! I hope you do not have a problem but if you do, I hope you have the privilege of working with Russell and his team. read more

The response time for Puroclean of St. Augustine was exceptional. My 2-year old decided her baby doll needed a bath so she flushed it and well you can imagine how that went. They were there in a flash to clean the water up and left the dryers overnight to ensure there was no still water sitting. The house was dry within 24 hours. The owner was on sight to make sure the job was done as well. He even assisted in getting the claim filed with the insurance. Great job Puroclean! read more

After major water damage to our home in Orange Park,Fl.Russell Benes owner of PuroClean of St. Augustine ,Fl.,did an outstanding job. Russell and his team replaced drywall,wood floors,wood trim and painted walls and trim. We were very impressed with Russell's attention to details. We would highly recommend Russell and PuroClean of St. Augustine,Fl. for any water,mold, or fire damage. Connie and Bill L. of Orange Park,Fl. read more

Russell Bene's company, Puroclean has done a fabulous job for me and my wife on some mold removal and repainting. Russell is a conscientious person who follows up to make sure everything is done to the satisfaction of the customers. His painting, mold removal and carpenters are outstanding. I believe you will be as pleased with your experience as I and my wife, have been. Thank you. read more

Jared Sargent was very professional he found Mold on our bath room floor. He removed the linoleum and bagged it and then treated and killed the Mold while he was here. They were very reasonable on there price. I would definitely recommend them to family and any one who has Mold. read more

This is the second time (Mathew and now Irma) I have used Russell Bene at Puro Clean. Both times I have been very satisfied. He is very professional and does the work in a timely and thorough fashion. His crew arrived on time and were neat and courteous. read more

Of course the flooding happened on the weekend, but Russell was quick to respond. He and his team were helpful, efficient, friendly and professional. Very pleased with the service and results. I'd definitely use them again. read more

Outstanding to deal with. Everyone gave their all and we are very pleased with the work. Would highly recommend. Ruth and Thomas McNicholas

Have used Puro Clean twice now for water intrusion. Prompt and professional grade service each time.