1. First Class Plumbing and AC

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Riverside, CA

First Class Plumbing and AC

4.1 (118 reviews)
Open • Open 24 hours

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Response time

10 minutes

Response rate

100%

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Hole they left to this day
Joanna R.

The company does poor business. Takes advantage of people in emergency situations, that do not have time to research other reviews and look for honest companies. The main manager Manny plays on your emotions. Did not provide a proper account of what was done, drew out bogus plans, and wanted to charge me $42,000 for a further service charge in addition to the amount of $4,000 I had already paid. Called the company to make a complaint, Angel called left a message on my phone. I tried to reach back out to him, never heard back. On top of that they left a big pile of dirt in the front and never returned to put dirt back in place so there's not a huge hole in the front. I tried to report to Yelp. I think a lot of the 5 star reviews are false. And don't try to call me out online, or reach back out and condescending via Yelp by replying to this message like you have done to others. Make it right by refunding me for the overcharged and a job not done completely. You shouldn't market yourself as a small business owner, Latina owner. Taking advantage of folks.

The technician said we're are not drywall experts. I should have been told that before accepting a 2k quote.

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4 years ago

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4 years ago

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3 years ago

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Valeria W.

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5 years ago

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Valeria W.

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4 years ago

Dakota was great, drain problem was resolved. Arrived on time and job was completed quickly

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Valeria W.

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6 years ago

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Valeria W.

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4 years ago

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5 years ago

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Valeria W.

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3 years ago

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Valeria W.

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4 years ago

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Valeria W.

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6 years ago

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Valeria W.

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3 years ago

Top Nitch plumbing company that is quick to respond and affordable! One of the best in the Inland Empire!

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3 years ago

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6 years ago

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Valeria W.

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6 years ago

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Valeria W.

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3 years ago

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6 years ago

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Valeria W.

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3 years ago

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6 years ago

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Valeria W.

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5 years ago

Mark & his guys did an awesome job hydro-jetting and installing a clean out. Great guy and amazing work ethic. I couldn't be happier!

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Valeria W.

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4 years ago

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Taylor N.

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6 years ago

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4 years ago

Helpful 1
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4 years ago

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Valeria W.

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5 years ago

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Valeria W.

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6 years ago

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Valeria W.

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6 years ago

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Valeria W.

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6 years ago

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Valeria W.

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6 years ago

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Valeria W.

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6 years ago

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5 years ago

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5 years ago

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6 years ago

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Valeria W.

Philip, thank you for the positive review ! : D

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6 years ago

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6 years ago

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Valeria W.

Thank you Monica.! We appreciate the positive feedback. : )

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5 years ago

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6 years ago

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Valeria W.

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6 years ago

highly recommend! great customer service , on time to job and gets done correctly and on time . very professional

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Page 3 of 3

Ask the Community - First Class Plumbing and AC

Review Highlights - First Class Plumbing and AC

“Mark came out and expertly handled a backed up bathroom drain that needed to be both snaked and hydro jetted.”

Mentioned in 8 reviews

Read more highlights

All City Plumbing, Air & Electrical - All City Plumbing, Air & Electrical

All City Plumbing, Air & Electrical

(4.9k reviews)

5 Stars | Exceptional Service from Thomas!…read more I cannot say enough great things about Thomas from All-City Plumbing! Don't let his youthful appearance fool you, this young man REALLY knows his stuff! His knowledge, professionalism, and attention to detail were impressive from start to finish. Thomas took the time to explain everything thoroughly, walking us through the entire process and actually showing us what he was doing along the way. What stood out to me the most, however, was his patience and kindness toward my mother. My mom is older, so I was there to help catch all the technical explanations and break things down for her. But Thomas went above and beyond! He took his time, never made her feel rushed or confused, and explained everything in a way that she could comfortably understand. He spoke to her with such kindness and respect, and that meant more to me than he probably realizes. It's one thing to be knowledgeable in your profession, but it's another to have the patience, compassion, and people skills to match. Thomas has ALL of those qualities! All-City Plumbing has definitely earned our trust and future business. We will absolutely be using this company again, and you better believe we'll be requesting Thomas by name! Thank you, Thomas, for not only doing your job well but for treating your customers like people who genuinely matter. That kind of service deserves recognition!

I had a great experience with All City Plumbing & Air, especially with Johnny, the technician who…read morecame to my home. Johnny was very kind, patient, and professional. He took the time to carefully look around and figure out what was causing the problem instead of rushing through the job. I had contacted other companies before, but it was sometimes difficult to understand their explanations, and I didn't feel like I was getting clear answers. Johnny was completely different. He explained everything clearly and patiently, making sure I understood what the problem was and what my options were. I also really appreciated that he explained the cost upfront and let me know about things I wasn't aware of before starting the work. There were no surprises, and I felt comfortable knowing exactly what was being done and how much it would cost. Johnny was not only knowledgeable and professional, but also very kind and easy to talk to. He answered all of my questions and made sure I understood everything. I'm very thankful for his help and the way he treated me with kindness and respect. I would definitely recommend Johnny and All City Plumbing & Air to anyone who needs plumbing or air conditioning service. Thank you, Johnny, for your excellent service and for taking the time to help me understand everything!

HVAC and Chill

HVAC and Chill

(112 reviews)

Great experience from start to finish! I reached out and they were able to come out within 24…read morehours. The technician was incredibly polite, knowledgeable, and patient. I had a lot of questions--even while he was working in the attic and I was halfway up the ladder asking him things --and he took the time to answer every single one and explain what he was doing. What I appreciated most was that there was absolutely no pressure or attempt to upsell me on anything I didn't need. He was straightforward, professional, and genuinely helpful. The company was responsive, and the price was very reasonable compared to other HVAC services in the area. It's refreshing to have someone come out, do good work, answer your questions, and not make you feel like they're trying to sell you something. I would definitely use them again and highly recommend them!

Chris handled the initial assessment and estimate, then helped us get scheduled right away for our…read moreHVAC system replacement. We really appreciated that the assessment and estimate were free. He thoroughly explained, in easy-to-understand terms, what was wrong with our system and the options available to fix it. After considering the possibility of repeated repairs down the road, we decided it made more sense to replace the entire system rather than continue replacing individual parts. Briana was also very helpful in guiding us through financing such a major expense. She sent over the terms of our agreement and paperwork via e-signature and explained on what to expect since we were financing. She assured us we were not going to be charged until after the job was officially completed. On installation day, Mike and Andrew arrived and worked hard throughout the entire day. The overall price was fair, including the additional crane cost needed to place the unit on the roof. During the installation, they discovered that one of the parts (sensor) was not working properly. Mike assured us that he would not leave until the AC was functioning--and he kept his word. What stood out most was Mike's patience and kindness. Even when our kids came by and interrupted him with questions or small talk while he was working, he was genuinely pleasant, patient, and respectful with them. Mike even educated us about the system should it have an issue or leak and what to look out for. That meant a lot to us as a family. Mike returned the following day to recheck the system and replace the malfunctioning part. We truly appreciate the team's thoroughness, professionalism, kindness, and hard work. We are very grateful for the excellent service from Chris, Briana, Andrew, and Mike at HVAC and Chill.

First Class Plumbing and AC - plumbing - Updated October 2026

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