One of the easiest transactions with a dealership ever. They…read morewere fine communicating via email, made me an offer for my car, stuck by it after seeing it in person, absolutely no games. They were able to pay my car off and cut me a check very quickly. I look forward to doing business with them again!

Extremely frustrating experience. Started off well, but quickly went sour…read more Went to get a quote for my car and received one from the junior guy that day. Both the owner and the junior guy inspected my car. The junior guy showed me the comps. I asked if could go higher based on the data points. He said it was out of his control and he needed to ask the owner who was helping a couple at the time. The owner (think his name is Charles) proceeded to scream at me that the offer is the offer, essentially a take it or leave it. Very confusing and rude. The owner was very polite with the couple, but seemed to be triggered by something. Would not recommend

This is my second time buying from John's auto sales. I can't say how grateful I am to have a place…read morei can confidently buy a quality car from. Listen i hate the thought of buying a car as much as the next man but with this team it was a walk in the park. From John and his son Jimmy to the sales representative to the team of technicians i was greated with smiles and warm welcome. ​last time I bought from them was 2020 and my car drove like a dream. I drove that beautiful machine into an early grave due to my job putting an additional 120,000 miles on it. I was surprised when I came in for another car and the sales rep from 6 years ago, Rocco, remembered me. This time I worked with Eric and he was delightful. He worked with me patiently while we were trying to hit a monthly financing number that I was comfortable with. Lets just say we hit it because im now driving a super nice, clean, well oiled Honda CRV! So here is my message to anyone looking to buy a car from John's Auto Sales. Buy your next car and you wont buy from anyone else ever again. I guarantee it! They had my vote last time and they have it again this time for sure. Great people who do great business deserve a shout out. Thank you guys for making this process easy, affordable, and enjoyable. Thank you for the new car, its a beautiful ride.

I bought a 2019 Dodge Grand caravan from these guys. During the test-drive, everything seemed fine…read more Keep in mind, it was in Boston at rush hour, so I probably never got it up over 20 MPH. But when I got it on the road to bring it home, the transmission was banging, the suspension was very soft, and the brakes were awful. I brought it back, and they fixed a lot of what was wrong with it. They loaned me a real BEATER to get by with while my van was being worked on. They even said they had the transmission "Serviced" (Whatever that means)... But the transmission continued to bang. Slowly getting worse. I wasn't able to bring it back again because of logistical reasons. I was suspicious about the transmission from day 1. Now, it is shot and needs to be rebuilt. I should have just returned it and cancelled the sale. Hindsight is 20-20. NEVER AGAIN.

Existem muitos lugares de confiança mas este não recomendo pra ninguém! Comprei um carro dando o…read moremeu com entrada! Me disseram que estavam fazendo revisões e já começou a mentira e a trapaça! Conversas mentirosas e semanas com eles e quando me entregavam estava com o mesmo problema! Retornava para reparo e nada faziam! Pedi minha Ford Explorer limited de Volta e desfazer o negócio pois eu estava a pe mas não permitiram desfazer! Por umas 4 vezes "levaram " ao mecânico deles e eu sempre a pé e nada resolviam! Só conversa fiada! Quando peguei o carro (já uns dois meses após a compra) ainda estava com o problema mecânico e 3 ou quatro meses após o negócio fechado e várias tentativas de fazerem o reparo e/ou desfazer o negócio meu motor fundiu! Resultado, perdi minha Explorer e o carro que comprei com eles! Trabalho a pé ou de carona! 4 meses nesta situação e o prejuízo todo meu! Não comprem! Não confiem, não façam negócios com esse tipo de "EMPRESÁRIOS".

This is was the fourth upgrade I've done at this facility and they NEVER Disappoint. Tim was my…read moresalesperson; he was knowledgeable, attentive, provided a thorough evaluation of my needs and suggested 3 options and allowed me to make an informed decision. The installation was perfect as I have experienced in the past. I'm more than slightly fanatical about the condition of my car and aside from a sparkling new head unit I would never have been able to tell work had been done in my car. I would. without reservation, recommend this business if you're looking for knowledgeable staff and exemplary work. As I was becoming acquainted with my new technology I accidentally erased the tune that the installation tech had done for me. I contacted Tim and he went above and beyond by suggesting I come back so he could assist/ educate me while a retune was done. I'll be back tomorrow to add an amplifier and I have no doubt that I will be equally satisfied with this installation.

I recently purchased a car from Melrose Auto and they were awesome every step of the way…read more I made a mistake on my title for RMV and Melrose helped me correct it and get my new plates. Highly Recomended Shawn T Byrne Tech Shack - Provincetown

Honest used car sales. Small but good selection of cars. Jr went out of his way to make sure we…read morewere happy.

Wish I could give zero stars... terrible communication, lots of mistakes in paperwork, had to…read morethreaten legal action to get the price we were quoted, they never return texts or calls, once they got our deposit in their hands it was like they forgot we existed. never, ever, ever again...

Drove two hours for them to tell me the car I inquired about is at a different location ! Showed me…read moresimilar car that was beat and more $!

Bought a 2012 Volkswagen Tiguan not too long ago from here. Shortly after 3 months of having it,…read morethe check engine light came on. After 4 months of driving it and not even putting 1,000 miles on it, it would not start one day. Got it towed to the Volkswagen dealership who informed me that my vehicle had suffered, "catastrophic damage" and the engine needs to be replaced because the timing belt jumped. In simple terms, they told me that, "The top of the engine hit the bottom." I strongly urge you to refrain from buying a car here unless you enjoy taking uber to work everyday.

The reviews here are a bit more like my experience with Malden auto brokers, I've been hesitant…read moreabout posting my experience but I feel like I have to share it. My wife and I bought a truck with this guys(not our first time buying from a dealer), Juan was the sales representative taking care of us. We checked out the vehicle on a Sunday and completed the purchase on a Wednesday, it took a little too long but for us to get the car out of their lot to be honest, they hold the truck supposedly for the mechanic to get it inspected, we were told the truck was to leave the lot with every oil checked and changed, BIG LIE. The tiny screen on the dashboard said that the truck had 40% life oil when we test drove the vehicle and it remained the same way till we finally took it home, we end up taking it to Valvoline for routine checks and oil changes, all this payed out of pocket. They registered the truck just as every dealer should and have to do I guess, well a few days after we had the truck with us we came to find out we were missing the small sticker that goes on the top right corner of the license plate, we found out the hard way after getting pulled over for driving with expired registration based on the plate, the actual registration was up to date, the cop gave us a break due to the pandemic and after we explained to him that we had just bought the truck and that it was a mistake from the dealer. After calling Juan, the sales representative who sold us the truck, Juan gave us a ton of bullshit about the sticker and took him a couple of days to finally get us the darn sticker, not cool Juan I'm just glad we didn't have to keep going back and forward with this guys, I'm pretty sure there's not next time with this people and for sure will be reading reviews before hand.